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Reviews of Motel 6 Naperville, IL

2 out of 5
Motel 6 Naperville, IL
1585 Naperville Wheaton Road, Naperville, IL

Reviews

7.4

Good

Rating 10 - Excellent. 378 out of 1002 reviews" "
Rating 8 - Good. 239 out of 1002 reviews" "
Rating 6 - Okay. 152 out of 1002 reviews" "
Rating 4 - Poor. 90 out of 1002 reviews" "
Rating 2 - Terrible. 143 out of 1002 reviews" "

7.8/10

Cleanliness

7.8/10

Staff & service

6.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

8/10 Good

Athanasios, COVINGTON

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The motel is only 2 miles from downtown Naperville, it's convenient off I-88. Plenty of shopping and dining options are nearby. Don't let the low-price fool you, the room was clean and comfortable.
Stayed 2 nights in May 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Jeanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

2/10 Terrible

Shaik Shoaib

Disliked: Cleanliness, property conditions & facilities
Bad odor and bad experience
Stayed 1 night in May 2024

6/10 Okay

Ray

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 10 May 2024
Hi RayThanks for your review, we really appreciate the support. Lilith#Team6

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from Brand Experience Team on 10 May 2024
Hi Lori,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

Lori

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There are only two ice machines in the whole complex couldn't find one onthe 2nd floor. Not totally soundproof, but people are very respectful after 9PM ehen coming in.
Stayed 2 nights in Apr 2024
Response from Brand Experience Team on 7 May 2024
Hi LoriWe’re glad you enjoyed your stay! Come back real soon. Until then, we’ll leave the light on. For You.Lilith#Team6

10/10 Excellent

Hassane

Stayed 1 night in Apr 2024
Response from Brand Experience Team on 10 May 2024
Hi Hassane,Thank you for the perfect rating!Lilith#Team6

10/10 Excellent

Hassane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 10 May 2024
Hi Hassane,Thank you for the perfect rating!Lilith#Team6

8/10 Good

Cristhian

Liked: Cleanliness, staff & service, property conditions & facilities
Good spot, not bad for the price, friendly staff mostly
Stayed 1 night in Apr 2024
Response from Nancy Y. on 2 May 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Ray

Liked: Cleanliness, amenities, property conditions & facilities
Hreat
Stayed 1 night in Apr 2024
Response from Brand Experience Team on 17 Apr 2024
Hi Ray, Thank you for the 5-star rating!Natalie #Team6

6/10 Okay

Jason

Stayed 1 night in Mar 2024

2/10 Terrible

Joseph

Business traveller
Liked: Staff & service
Need to mark it 1 star on account it was a non smoking hotel - and strong cannibis odor throughout the entire second floor.
Stayed 1 night in Mar 2024
Response from Nancy Y. on 2 Apr 2024
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

10/10 Excellent

LORI

Stayed 1 night in Mar 2024

8/10 Good

me

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable hotel for a tired traveler
Stayed 1 night in Mar 2024
Response from Nancy Y. on 2 Apr 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Excellent

John

Stayed 1 night in Mar 2024

10/10 Excellent

James

Travelled with family and small children
Liked: Property conditions & facilities
Clean
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 26 Mar 2024
Hi James,Thank you for the perfect rating!Lilith#Team6

8/10 Good

Ray

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Waited 10 minutes before receptionist appeared
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 26 Mar 2024
Hi Ray,Thank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

10/10 Excellent

Patrice

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the check in was great , the only thing thatvis annoying is the fact that housekeeping starts banging on doors at 830 am when check out is at 11am , i paid $10 to check in early just for housekeeping to start knocking and waking us up hours before we are supposed to check out , its rude and annoying ,please stop that
Stayed 1 night in Mar 2024
Response from Brand Experience Team on 12 Mar 2024
Hi Patrice,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

10/10 Excellent

Hassane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Nancy Y. on 21 Mar 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Memory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff very prompt and clean
Stayed 1 night in Feb 2024
Response from Nancy Y. on 6 Mar 2024
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

10/10 Excellent

Saint

Stayed 2 nights in Dec 2023
Response from Nancy Y. on 7 Mar 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 Good

Louis , Daman IV

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean, reasonably priced.
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 26 Feb 2024
Hi KenThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

10/10 Excellent

Angelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 9 Mar 2024
Hi Angelica,Thank you for the 5-star rating!Natalie #Team6

2/10 Terrible

Hassane

Stayed 1 night in Feb 2024

10/10 Excellent

Jovana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was clean and we noticed it smelled really good when we walked in like it was sprayed smell was good
Stayed 1 night in Feb 2024
Response from Brand Experience Team on 20 Feb 2024
Hi Jovana, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

10/10 Excellent

Devonte

Stayed 1 night in Feb 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
At least there was good water pressure.
Small packet of shampoo available. For $5 in a vending machine. Toilet bowl cleaner brush greeted me in the hallway along with the wafting smell of marijuana.
Stayed 2 nights in Feb 2024
Response from Brand Experience Team on 20 Feb 2024
Hi Traveler,Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K.#Team6

8/10 Good

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2024
Response from Brand Experience Team on 22 Feb 2024
Hi Randy,Thank you for the excellent review! Maz K.#Team6

10/10 Excellent

Kenneth

Business traveller
Very clean, friendly staff and great value.
Stayed 1 night in Jan 2024
Response from Nancy Y. on 13 Feb 2024
Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon, Safe Travels! Nancy Y.#Team6

10/10 Excellent

Joseph

Stayed 1 night in Jan 2024
Response from Nancy Y. on 14 Feb 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

DeChe

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
10/10 for money’s worth
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 6 Feb 2024
Hi DeChe,Thank you for the 5-star rating!Lilith#Team6

2/10 Terrible

Tykeya

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Makiyah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Always feel welcomed every time I come here
Stayed 1 night in Jan 2024
Response from Brand Experience Team on 29 Jan 2024
Hi Makiyah, Thank you for sharing your review. We are glad you enjoyed your stay! Maz K.#Team6

10/10 Excellent

BENJAMIN

Stayed 1 night in Jan 2024

10/10 Excellent

Shellia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

Sybil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

2/10 Terrible

LORI

Stayed 1 night in Dec 2023

10/10 Excellent

LaTosha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023

10/10 Excellent

Manish

Stayed 5 nights in Dec 2023

10/10 Excellent

Clif

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 26 Dec 2023
Hi Clif,Thank you for the perfect rating!!Lilith#Team6

6/10 Okay

Trent

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Philippe

Liked: Cleanliness

10/10 Excellent

Rosario Giambra

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffing was nice and friendly
Stayed 1 night in Dec 2023
Response from Brand Experience Team on 26 Dec 2023
Hi Rosario,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

10/10 Excellent

Babs

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

2/10 Terrible

Montana

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Charged me for an extra room when it was suppose to be for today.
Stayed 1 night in Dec 2023
Response from Nancy Y. on 21 Dec 2023
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

10/10 Excellent

Linda M

Liked: Cleanliness, staff & service, property conditions & facilities
Third stay at this location -- easy access to expressways, clean and seems safe, easy check-in/out, friendly staff. No frills, but that is adequate to my travel needs.
Stayed 2 nights in Dec 2023
Response from Nancy Y. on 21 Dec 2023
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Excellent

Charles

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Nicholas

Stayed 1 night in Dec 2023