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Reviews of Wingate by Wyndham Charlotte Airport I-85/I-485

2.5 out of 5
Wingate by Wyndham Charlotte Airport I-85/I-485
4238 Business Center Drive, I-85 And Little Rock Road, Charlotte, NC

Reviews

8.6

Excellent

Rating 10 - Excellent. 1275 out of 2292 reviews" "
Rating 8 - Good. 582 out of 2292 reviews" "
Rating 6 - Okay. 225 out of 2292 reviews" "
Rating 4 - Poor. 109 out of 2292 reviews" "
Rating 2 - Terrible. 101 out of 2292 reviews" "

8.8/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

6/10 Okay

Mary

Travelled with partner
Liked: Cleanliness, staff & service
Staff was great. The smoking area was directly below our room (we were in 406). The cigarette smoke infiltrated our room presumably through the air intake system.
Stayed 1 night in May 2024
Response from Pk on 22 May 2024
Thank you for staying with us and for your feedback!

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Pk on 22 May 2024
Thank you for staying with us at the Wingate by Wyndham Charlotte Airport!

8/10 Good

Barbaranne, Providenciales

Liked: Cleanliness, staff & service, property conditions & facilities
I truly enjoyed my layover at your hotel, it was a great experience, the staff was amazing.
Stayed 1 night in May 2024
Response from Pk on 20 May 2024
Thank you for staying with us! We hope to see you again soon.

10/10 Excellent

marylee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we will stay here again . really convenient to the airport. clean and safe
Stayed 1 night in May 2024
Response from Pk on 20 May 2024
Thank you for staying with us!

10/10 Excellent

MARLENE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean and close to the airport
Stayed 1 night in May 2024
Response from Pk on 19 May 2024
Thank you for staying with us at the Wingate by Wyndham Charlotte Airport!

4/10 Poor

Steve

Liked: Staff & service
Disliked: Property conditions & facilities
No shuttle after midnight Bad breakfast
Stayed 1 night in May 2024
Response from Pk on 19 May 2024
Thank you for your feedback. Safe travels.

10/10 Excellent

Debora Jane

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Pk on 19 May 2024
Thank you for staying with us!

8/10 Good

Paula

Key cards didn’t work. Both stays.
Stayed 1 night in May 2024
Response from Pk on 21 May 2024
Thank you for staying with us and for your feedback!

10/10 Excellent

kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was helpful thanks
Stayed 1 night in May 2024
Response from Pk on 19 May 2024
Thank you for staying with us at the Wingate by Wyndham Charlotte Airport!

8/10 Good

Yvette, Grand Cayman

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the airport
Stayed 1 night in May 2024
Response from Pk on 19 May 2024
Thank you for staying with us!

8/10 Good

Maureen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk check in was great- Latisha was friendly, professional and gave us a great dinner recommendation. If you need a hotel near the airport or 85, this fits the bill.
Stayed 1 night in May 2024
Response from Pk on 17 May 2024
Thank you for staying with us!

2/10 Terrible

Tony

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We waited for two hours and the shuttle never came to pick is up!!! They kept saying they were on there way and never showed up! This was a horrible experience I will never book this hotel again.
Stayed 1 night in May 2024
Response from Pk on 16 May 2024
We're sorry to hear you are unhappy. We will look into this.

10/10 Excellent

Louis, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Letitica was a delight! The staff was all very kind and helpful. I had no issues and really enjoyed my stay. I would highly recommend as it was not far from downtown Charlotte and super close to the airport.
Stayed 2 nights in May 2024
Response from Pk on 15 May 2024
Thank you for staying with us at the Wingate by Wyndham Charlotte Airport!

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a wonderful place to stay ❤️
Stayed 3 nights in May 2024
Response from Pk on 15 May 2024
Thank you for staying with us!

8/10 Good

Richard L

Liked: Cleanliness
Stayed 1 night in May 2024
Response from Pk on 13 May 2024
Thank you for staying with us!

10/10 Excellent

john

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No eggs
Stayed 1 night in May 2024
Response from Pk on 12 May 2024
Thank you for staying with us at the Wingate by Wyndham Charlotte Airport!

8/10 Good

Mark

Travelled with partner
Liked: Cleanliness, staff & service
Nice room, quiet location. Shuttle service to/from the airport with friendly drivers. Bathroom needs updating, breakfast was quite basic, all pre-packaged food other than the make your own waffle machine.
Stayed 1 night in May 2024
Response from Pk on 12 May 2024
Thank you for staying with us! Safe travels!

8/10 Good

Dawn

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was awesome from the woman who checked me in to the shuttle driver. Very nice for a short stay
Stayed 1 night in May 2024
Response from Pk on 11 May 2024
Thank you for staying with us!

8/10 Good

kenneth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk ladies where very nice and helpful.
Stayed 1 night in May 2024
Response from Pk on 12 May 2024
Thank you for staying with us!

10/10 Excellent

Sydney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the southern hospitality. Such lovely women at the front desk!
Stayed 4 nights in May 2024
Response from Pk on 11 May 2024
Thank you for staying with us! We hope to see you again soon!

8/10 Good

Allen

Travelled with partner
Liked: Property conditions & facilities
Good
Stayed 1 night in May 2024
Response from Pk on 11 May 2024
Thank you for staying with us!

8/10 Good

Poulose

Liked: Staff & service, property conditions & facilities
Location
Stayed 6 nights in Apr 2024
Response from Pk on 10 May 2024
Thank you for staying with us!

10/10 Excellent

Maria, Lake Park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Pk on 10 May 2024
Thank you for staying with us!

6/10 Okay

Geri

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Close to home he airport
Stayed 1 night in May 2024
Response from Pk on 8 May 2024
Thank you for staying with us!

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service
Property location was sketchy.
Stayed 2 nights in May 2024
Response from Pk on 8 May 2024
Thank you for staying with us and for your feedback .

6/10 Okay

E Anthony

Business traveller
Liked: Cleanliness
you have to call property to get a van sent to airport. and i had to call uber this early morning to get back to airport early morning flight. 35 minutes of nervous wait. will not stay again
Stayed 1 night in May 2024
Response from Pk on 8 May 2024
Thank you for staying with us, safe travels.

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outside area in the back needs more attention.
Stayed 1 night in May 2024
Response from Pk on 8 May 2024
Thank you for staying with us! Renovations are coming soon!

10/10 Excellent

MaryLee

Travelled with family
Liked: Amenities, property conditions & facilities
close to airport yet extremely quiet. will stay again
Stayed 1 night in May 2024
Response from Pk on 10 May 2024
Thank you for staying with us!

6/10 Okay

Rob

Stayed 1 night in May 2024
Response from Pk on 8 May 2024
Thank you for staying with us!

8/10 Good

Peggy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Pk on 8 May 2024
Thank you for staying with us!

8/10 Good

Ed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Pk on 7 May 2024
Thank you for staying with us!

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 1 night in May 2024
Response from Pk on 6 May 2024
Thank you for staying with us at the Wingate by Wyndham Charlotte Airport!

10/10 Excellent

Deborah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hostess at night was great and helped us out.
Stayed 1 night in Apr 2024
Response from Pk on 6 May 2024
Thank you for staying with us!

10/10 Excellent

Trent, Chatham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Pk on 7 May 2024
Thank you for staying with us!

6/10 Okay

Nina

Travelled with partner
Disliked: Amenities
We missed our flight and already checked in the bag, Got to the room on the 4th floor tired, first impression was nice and clean, but it was no water at all. Called the desk, they said we can get 2 bottles downstairs for free, if more $2/bottle. In the room it was no toothbrush and toothpaste, but everything is available for charge at front desk . Furthermore, we killed the cockroach in the room:-(, and of course then it was upsetting…
Stayed 1 night in May 2024
Response from Pk on 5 May 2024
We're sorry you were unhappy, we will work hard to fix the issue you experienced.

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities
The staff went above and beyond in helping to pack my stuff when my ride was waiting!! Many thanks!
Stayed 1 night in May 2024
Response from Pk on 5 May 2024
Thank you for staying with us! Safe travels!

2/10 Terrible

Patricia, Floral Park

Travelled with family
Disliked: Staff & service
Hotel made unauthorized debit from my checking acct despite being paid in full a month in advance. Once I called, it took them 7 days to return my money. My credit card shows payment of $82 to Expedia. Expedia receipt shows they paid hotel $82. At check-in I gave my debit card for incidentals (there were none). Later I saw the hotel took $103 from my acct. AND started a 2nd debit of $128 but reversed that one the same day. Both amounts are MORE than my room cost. I called while $103 debit was still “pending” & could’ve been reversed, but hotel told me to wait, debit would vanish in a few days. FALSE. Next day my money was GONE. Over days I contacted the manager who said it was fixed but the money did not return. I called Wyndham who said they don’t control individual properties’ billing. Hotel mgr claimed something went wrong with Expedia’s payment to them, so they took the money from me. Problems: 1) Expedia admits payments can glitch. But in my case, their records show it went thru. 2) When there is a problem, hotel is supposed to contact Expedia thru a dedicated line just for payment issues & Exp re-sends the payment. Hotel never contacted Expedia. 3) Exp says hotel CANNOT debit my card unless they NOTIFY me. They didn’t. As far as I knew I was paid in full. 4) Cost was $82. They took $103. Hotel never sent receipt saying they debited my acct (until I called). If I hadn’t seen debit, hotel would’ve kept my money & I would’ve paid TWICE for room PLUS extra $21.
Stayed 1 night in Apr 2024
Response from Pk on 15 May 2024
We're sorry you were unhappy, we will work hard to fix the issue you experienced.

10/10 Excellent

Trino

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Emily

Liked: Cleanliness
Stayed 1 night in May 2024
Response from Pk on 3 May 2024
Thank you for staying with us!

10/10 Excellent

Karen

Stayed 1 night in Apr 2024
Response from Pk on 22 May 2024
Thank you for staying with us at the Wingate by Wyndham Charlotte Airport! Safe travels!

10/10 Excellent

loren

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet
Stayed 1 night in Apr 2024
Response from Pk on 2 May 2024
Thank you for staying with us at the Wingate by Wyndham Charlotte Airport!

8/10 Good

Jill

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was kind.
Stayed 2 nights in Apr 2024
Response from Pk on 2 May 2024
Thank you for staying with us!

10/10 Excellent

Randy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Pk on 2 May 2024
Thank you for staying with us!

10/10 Excellent

Tara

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful stay and I enjoyed the staff. They were very helpful.
Stayed 2 nights in Apr 2024
Response from Pk on 30 Apr 2024
Thank you for staying with us at the Wingate by Wyndham Charlotte Airport! We hope to see you again soon!

8/10 Good

Maricel

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and staff are wonderful
Stayed 1 night in Apr 2024
Response from Pk on 4 May 2024
Thank you for staying with us!

10/10 Excellent

William

Travelled with partner
Leteisha made the stay . She was friendly and informed about all amenities. She helped with a few suggestions in the local area .
Stayed 3 nights in Apr 2024
Response from Pk on 30 Apr 2024
Thank you for staying with us at the Wingate by Wyndham Charlotte Airport! Safe travels and we hope to see you again soon!

10/10 Excellent

Sandra and Charlie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was safe, but could have used a sign on the Main Street to show where to turn. Staff were super friendly and helpful. I was impressed with the key to open the front door after midnight. Made me feel safer too.
Stayed 1 night in Apr 2024
Response from Pk on 30 Apr 2024
Thank you for staying with us! Safe travels!

8/10 Good

Deborah

Stayed 1 night in Apr 2024
Response from Pk on 19 May 2024
Thank you for staying with us!

10/10 Excellent

Daryl

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent, but i felt i was in the middle of nowhere. Not alot of amenities
Stayed 3 nights in Apr 2024
Response from Pk on 28 Apr 2024
Thank you for staying with us! Safe travels!

10/10 Excellent

David

Travelled with family
Excellent property for airport stays. The shuttle was prompt and extremely efficient. The front desk staff is extremely friendly. Some noise from the airport, but this was not a major issue.
Stayed 1 night in Apr 2024
Response from Pk on 28 Apr 2024
Thank you for staying with us at the Wingate by Wyndham Charlotte Airport! Safe travels!