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Reviews of Holiday Inn Express & Suites Chanute, an IHG Hotel

2.5 out of 5
Holiday Inn Express & Suites Chanute, an IHG Hotel
3401 Blue Comet Drive, Chanute, KS

Reviews

9.4

Exceptional

Rating 10 - Excellent. 182 out of 246 reviews" "
Rating 8 - Good. 45 out of 246 reviews" "
Rating 6 - Okay. 12 out of 246 reviews" "
Rating 4 - Poor. 6 out of 246 reviews" "
Rating 2 - Terrible. 1 out of 246 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Duane

Travelled with family
Liked: Cleanliness, property conditions & facilities
Took nearly 40 minutes before anyone was available to check us in.
Stayed 2 nights in May 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
B
Stayed 1 night in May 2024

8/10 Good

A.

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice place to stay.
Stayed 1 night in May 2024

8/10 Good

William

Stayed 1 night in Apr 2024

10/10 Excellent

Alfredo

Liked: Cleanliness, amenities, property conditions & facilities
Very new
Stayed 1 night in Apr 2024

10/10 Excellent

Laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and clean
Stayed 2 nights in Mar 2024

10/10 Excellent

Lila

Stayed 1 night in Mar 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean with great amenities! Good breakfast options
Stayed 1 night in Mar 2024
Response from Front Desk Team on 26 Mar 2024
Thank you Robert, we appreciate you staying with us.

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Front Desk Team on 26 Mar 2024
Thanks Brad!!

6/10 Okay

Kenneth

Stayed 3 nights in Feb 2024
Response from Front Desk Team on 26 Mar 2024
Kenneth, Sorry to hear we did not meet or exceed your expectations. Please let us know how we could have done better and we hope to see you again in the future.

10/10 Excellent

Jillaine, Uvalde

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
New property. Exceptional service.
Stayed 1 night in Jan 2024
Response from Front Desk Team on 26 Mar 2024
Thank you Jillaine!

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
All was great
Stayed 1 night in Jan 2024
Response from Front Desk Team on 26 Mar 2024
Thank you Douglas. Appreciate the feedback

10/10 Excellent

Ray

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access, large room
Stayed 1 night in Jan 2024
Response from Front Desk Team on 26 Mar 2024
Thanks Ray, See you again soon!

8/10 Good

Tessa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

Carolyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Tanika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023

10/10 Excellent

Michelle

Travelled with family
Liked: Property conditions & facilities
The staff were friendly, the rooms were spacious, clean and comfortable and the breakfast was good!
Stayed 1 night in Dec 2023

10/10 Excellent

Marilyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was very nice over all! Breakfast was good!
Stayed 1 night in Nov 2023

10/10 Excellent

John

Stayed 1 night in Nov 2023

6/10 Okay

Dana

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Steffanie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and quiet
Stayed 2 nights in Oct 2023

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Anna

Stayed 1 night in Oct 2023

10/10 Excellent

Vicki

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean, nice area but not close to town, quiet, food was good.
Stayed 3 nights in Oct 2023

6/10 Okay

Melvin

Stayed 1 night in Sep 2023

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Quiet, clean, and convenient!
Stayed 1 night in Sep 2023

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very comfortable and the staff was extremely helpful. Breakfast was yummy and the lady in charge was so kind and cheerful. That makes a great start to the day! Thanks to all for a fun stay!
Stayed 1 night in Sep 2023

10/10 Excellent

Robin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool wasn't to cold easy to get in with kids. Wish there were towels available in pool area. Coffee was hot and convenient.
Stayed 1 night in Jul 2023

10/10 Excellent

Nicholas

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Loved the location as it was easy to access. Hotel was great. We love the new Holiday Inns!
Stayed 1 night in Jul 2023

10/10 Excellent

Nathaniel

Stayed 2 nights in Jul 2023

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place
Loved our stay
Stayed 1 night in Jul 2023

10/10 Excellent

Rebecca

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice for SE Kansas
The breakfast, the quiet, friendly staff and convenience are excellent. A hot tub area would be great, as would daily room cleaning (towels, making bed and vacuuming go a long way!). We appreciate having a nice facility to stay at.
Stayed 2 nights in Jul 2023

10/10 Excellent

Gail, Houston

Travelled with family
Liked: Staff & service, property conditions & facilities
Overall it was a great stay at the hotel, the beds are comfortable and the staff is great.
Stayed 7 nights in Jun 2023

10/10 Excellent

Susan, enterprise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jun 2023

10/10 Excellent

Christopher G Wood

Stayed 2 nights in Jun 2023

8/10 Good

Michael

Stayed 2 nights in Jun 2023

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2023

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk folks were friendly, the room was clean, the breakfast was wonderful.
Stayed 2 nights in May 2023

10/10 Excellent

George

Stayed 1 night in May 2023

10/10 Excellent

Miryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Mar 2023

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Holiday Inn in Chanute, KS was clean and comfortable. Staff was friendly. Breakfast was great. Nice to place to stay.
Stayed 1 night in Mar 2023

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good Breakfast
Stayed 1 night in Mar 2023

10/10 Excellent

Alesa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly,caring ppl
Stayed 1 night in Mar 2023

10/10 Excellent

Benjamin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean, and easy to get to. Not much around property.
Stayed 1 night in Feb 2023

10/10 Excellent

Crystal

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the second time we have stayed and both times we have been so impressed with the entire staff. So nice and helpful. Always willing to offer advice or suggestions.
Stayed 1 night in Feb 2023

10/10 Excellent

Anna

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My go-to for southeast Kansas!
A newer hotel & overall outstanding experience. Room was very clean, comfy bed. Service was great & breakfast tasty. Fitness room was best I've seen in a long time: rowing machine, 2 ellipticals, treadmills, etc., & nothing broken (a rarity for hotel fitness rooms!). Very convenient to highway. Liked the little market with healthy frozen meals as there's not many dining options in Chanute.
Stayed 2 nights in Feb 2023

10/10 Excellent

Holly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and nice pool and gym
Stayed 1 night in Feb 2023

10/10 Excellent

Crystal

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly and helpful staff. Great breakfast buffet.
Stayed 1 night in Jan 2023

10/10 Excellent

Martel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2022

10/10 Excellent

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2023