All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
We stayed here for a funeral and they were very accommodating with last-minute details and rooms availability. The staff is extremely friendly and helpful. Breakfast was great. Nice lobby area for sitting.
JUAN
Stayed 1 night in Apr 2024
Response from GM on 17 May 2024
Dear JUAN, It's lovely to know that our staff left such a lasting impression on you and your family through their kindness, excellent service, and warm hospitality. I'm pleased we could add a little comfort during this difficult time so that you could enjoy your stay and a good night's rest. Best, Rebecka Jennings, GM
Dear Stephen, We can't thank you enough for your patronage and for sharing this excellent review. Hosting you was our pleasure, and I am so glad to see your stay was enjoyable and convenient. Please see us again anytime you need an overnight stay in the area. Best, Rebecka Jennings, GM
Stayed here multiple times. Very clean, comfy beds, large rooms, great breakfast!
Anthony
Stayed 1 night in May 2024
Response from GM on 13 May 2024
Dear Anthony, For being a return guest, you have the gratitude of the entire staff. Thank you so much for your business and uplifting words regarding your comfortable experiences here. We are proud to be your favorite hotel in Central Valley and look forward to your next stay. Best, Rebecka Jennings, GM
Warning: the pool and hot tub are broke! Complete disappointment for our trip with kids! Hotel was just OK, breakfast the minimum, no bacon. Definitely NOT worth the $400 for one night we had to pay. I could have spent half that and gotten the same thing.
Dear Veronica, I am glad our hotel provided you with a five-star experience while visiting. Thank you for your business and for taking the time to share your review. We hope to see you again in the future. Best, Rebecka Jennings, GM
Dear Thomas, Thank you for staying with us. We appreciate your time in reviewing our hotel and have noted your recommendation regarding breakfast. We hope to host you again. Best, Rebecka Jennings, GM
10/10 Excellent
Jesunette
22 Apr 2024
Jesunette
Stayed 1 night in Apr 2024
8/10 Good
Kelly
22 Apr 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
My stay at the hotel was okay. I would give it 5 stars but pool was not working properly and my TV just stopped working. The concierge were wonderful though and offered to switch my room. I didn't. Maybe bring unplugged was good for me! Breakfast was delicious! Thank you! I would recommend hotel but check ahead if pool is working if you have kids!
Kelly
Stayed 1 night in Apr 2024
Response from GM on 28 Apr 2024
Dear Kelly, We take pride in providing the best accommodations and service; your feedback, which highlights success and areas for improvement, is appreciated. I'm happy to learn you enjoyed your stay, and I'm sorry for the issues with your television. Thank you for your time in reviewing our hotel. We hope to host you again for a flawless stay. Best, Rebecka Jennings, GM
Very clean , lots of parking, friendly staff. Would highly recommend.
Bob
Stayed 1 night in Apr 2024
Response from GM on 22 Apr 2024
Dear Bob, It’s nice to hear from you. We appreciate you choosing us, and I'm delighted to know your stay was pleasant. Thank you for taking the time to share your experience. We welcome the feedback and look forward to hosting you again. Best, Rebecka Jennings, GM
It was conveniently located to West Point, Hotel was clean and comfortable. Staff was very pleasant.
Cenvonal
Stayed 1 night in Apr 2024
Response from GM on 19 Apr 2024
Dear Cenvonal, Thank you for staying with us and for your kind review. I'm so glad you enjoyed your stay. It is lovely that you found our rooms clean, location convenient, and our staff friendly. We hope to see you again soon! Best, Rebecka Jennings, GM
Dear Thomas, Thank you for taking the time to share your kind review, and please visit us again. Best, Rebecka Jennings, GM
10/10 Excellent
Diane
Travelled with family
18 Apr 2024
Liked: Cleanliness, staff & service, amenities
The beds squeak
Diane
Stayed 1 night in Apr 2024
Response from GM on 18 Apr 2024
Dear Diane, It's lovely to know you enjoyed your stay. Thank you for your time in sharing a review and we hope to see you again. Best, Rebecka Jennings, GM
Dear ENOCH, Thank you for sharing your review and recommendation. We're pleased to hear our friendly staff and beautiful surroundings made for an enjoyable stay. We appreciate having you as our guest, and we hope you'll visit us again soon. Best, Rebecka Jennings, GM
8/10 Good
michael
13 Apr 2024
michael
Stayed 2 nights in Apr 2024
10/10 Excellent
Michael
12 Apr 2024
Michael
Stayed 1 night in Apr 2024
Response from GM on 3 May 2024
Dear Micheal, Thank you for sharing the awesome rating of your experience, and please visit us again. Best, Rebecka Jennings, GM
10/10 Excellent
Albert
12 Apr 2024
Albert
Stayed 1 night in Apr 2024
Response from GM on 6 May 2024
Dear Albert, We appreciate your high recommendation and welcome you to settle in again anytime. Best, Rebecka Jennings, GM
Dear Wislise, It was a pleasure to have you as our guest, and we're thrilled you found your stay deserving of a five-star rating. Please revisit soon. Best, Rebecka Jennings, GM
Dear Raymond, We appreciate your review and recommendation. I'm delighted to know you found your stay to be top-notch. Please find a reason to visit us again soon. Best, Rebecka Jennings, GM
2/10 Terrible
Tommaso
2 Apr 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Tommaso
Stayed 1 night in Apr 2024
Response from GM on 3 Apr 2024
Dear Tommaso, It’s important to our entire team that all our visitors feel comfortable, so I’m very sorry that you did not enjoy your stay. We hope to serve you better should your travels bring you back to the area. Thank you for staying with us. Sincerely, Rebecka Jennings, GM
My family loved the breakfast being served daily, and the access to the workout facilities was super convenient.
Sarah
Stayed 3 nights in Mar 2024
Response from GM on 2 Apr 2024
Dear Sarah, Your feedback is welcomed and appreciated. I’m glad to hear you enjoyed our breakfast and amenities. Thank you for taking the time to review your experience, and we hope to host you again soon. Best, Rebecka Jennings, GM
Dear Adriana, We appreciate your review and recommendation. I'm delighted to know you found your stay top-notch. Thank you for staying with us, and we look forward to your return. Best, Rebecka Jennings, GM
Our daughter goes to West Point and we have found this to be a great option when unable to stay at the Thayer. It's often just a 21 minute drive from campus which is fairly close compared to others in the area. Right off the main road. I keep hoping we'll have downtime to explore the outlets but hasn't happened yet.
J. Christine
Stayed 1 night in Mar 2024
Response from GM on 29 Mar 2024
Dear J. Christine, It is lovely to hear you had a great stay at our hotel. We appreciate you taking the time to share this review and inform other travelers of the comfort you experienced with us. On behalf of the entire staff, thank you for choosing our hotel, and please come see us again in the future. Best, Rebecka Jennings, GM
Had a great stay! We will definitely be coming back.
Mika
Stayed 3 nights in Mar 2024
Response from GM on 25 Mar 2024
Dear Mika, We are thrilled to have met your expectations and can't thank you enough for staying with us. The compliments of your review are always welcome, but the best compliment would be a return stay. We look forward to your return! Best, Rebecka Jennings, GM
8/10 Good
2chefsandavan
24 Mar 2024
2chefsandavan
Stayed 4 nights in Mar 2024
Response from GM on 17 Apr 2024
Dear 2chefsandavan, We appreciate you taking the time to let us know you enjoyed your visit. Thank you for choosing us. Best, Rebecka Jennings, GM
Dear Zhuojun, We are delighted that you had a wonderful experience. It was our pleasure serving you, and we hope to do so again soon. Best, Rebecka Jennings, GM
The staff member attending to the breakfast area was very attentive. Friendly front desk.
LARAINE ANN
Stayed 1 night in Mar 2024
Response from GM on 18 Mar 2024
Dear LARAINE ANN, Seeing that our guests enjoyed their stay with us is always a pleasure. Thank you for taking a moment to review your experience and praise our hardworking staff. We appreciate your support and hope to welcome you back soon. Best, Rebecka Jennings, GM
Great property! Great breakfast. Easy drive in To NYC for a day too!
Melanie
Stayed 2 nights in Mar 2024
Response from GM on 16 Mar 2024
Dear Melanie, Thank you for taking the time to share your kind review. I’m glad you found your stay to be pleasant. We look forward to being your hotel of choice when in the area and appreciate your patronage. Best, Rebecka Jennings, GM
Dear Nicole, Our staff makes sincere hospitality their priority; I’m glad you enjoyed our friendly associates. Thank you for your time in reviewing your stay, and we hope to host you again soon. Best, Rebecka Jennings, GM
10/10 Excellent
David
Travelled with family
10 Mar 2024
Liked: Staff & service, amenities
The staff was very accommodating and the property was very clean and comfortable.
David
Stayed 1 night in Mar 2024
Response from GM on 11 Mar 2024
Dear David, Thank you for sharing your feedback on your experience. We're pleased to hear that our clean hotel, friendly staff, and comfortable accommodations made for an enjoyable stay. Please plan to revisit us the next time you travel to the area. Best, Rebecka Jennings, GM
Clean place. Great customer service from staff especially Megan/Meghan
Erik
Stayed 1 night in Mar 2024
Response from GM on 11 Mar 2024
Dear Erik, It’s splendid to hear that you had a great stay. We're delighted our team members elevated your experience with their top-notch service. Your appreciation is greatly valued. Thank you, and we look forward to welcoming you back in the future for another wonderful experience. Best, Rebecka Jennings, GM
Great location for our shopping experience at the Woodbury Premium Common Outlets
Gina
Stayed 1 night in Mar 2024
Response from GM on 9 Mar 2024
Dear Gina, Thank you for choosing us. I'm glad that our location was convenient for your visit. It was our pleasure hosting you, and we hope to do so again soon. Best, Rebecka Jennings, GM
10/10 Excellent
John
7 Mar 2024
John
Stayed 1 night in Mar 2024
Response from GM on 28 Mar 2024
Dear John, We strive to provide our guests with exceptional service that keeps them returning to our Hotel, so it is great to hear you enjoyed your stay. Thank you for your support! Best, Rebecka Jennings, GM
It’s pretty clean and quiet. The staff was nice and helpful.
Loudy
Stayed 1 night in Mar 2024
Response from GM on 5 Mar 2024
Dear Loudy, We strive to provide stellar customer service, so I am thrilled that you recognized our efforts. Thank you for your business and your recommendation. We appreciate both more than you know. Best, Rebecka Jennings, GM
10/10 Excellent
Elham
3 Mar 2024
Elham
Stayed 1 night in Mar 2024
Response from GM on 4 Mar 2024
Dear Elham, I am glad our Hampton Inn hotel provided you with a five-star experience while visiting. Thank you for your business and for taking the time to share your review. We hope to see you again in the future. Best, Rebecka Jennings, GM
10/10 Excellent
Athanasios
3 Mar 2024
Athanasios
Stayed 1 night in Mar 2024
Response from GM on 23 Mar 2024
Dear Athanasios, Thank you for your thoughtful review. I appreciate you choosing us while in the area. It is so rewarding to know that you enjoyed your stay. It was our pleasure to host you, and we hope to see you again. Best, Rebecka Jennings, GM
6/10 Okay
Steve
Travelled with family
2 Mar 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Top-notch staff and services... But a tired old building with a plenty of wear and tear. Creaky old beds, damaged trim, broken locks, and we ran out of hot water. All things considered... Was awfully expensive for the quality of the accommodation. Staff was awesome though.
Steve
Stayed 1 night in Feb 2024
Response from GM on 2 Mar 2024
Dear Steve, I apologize that the quality of your room was not met with our excellence in service. I will be sure to discuss this review with our maintenance staff and heighten our awareness of such issues. We value you as our Guest and hope to have you stay with us again. Thanks again for writing a review. Sincerely, Rebecka Jennings, GM
10/10 Excellent
Maribel
26 Feb 2024
Maribel
Stayed 2 nights in Feb 2024
Response from GM on 22 Mar 2024
Dear Maribel, Thanks for sharing this generous review of your experience with us. We really appreciate the support and hope to host you again. Best, Rebecka Jennings, GM
Dear Alina, It is wonderful to know that your stay was pleasant. We love hearing that you appreciated our spacious rooms and amenities while visiting. Your feedback is helpful, and I thank you for taking the time to share. We look forward to being your hotel of choice when in the area. Best, Rebecka Jennings, GM
Everything in the hotel look new especially the room we had. Definitely coming back because its near the Outlet mall
Ivon
Stayed 2 nights in Feb 2024
Response from GM on 20 Feb 2024
Dear Ivon, Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly look forward to your return. Best, Rebecka Jennings, GM
10/10 Excellent
Nicole
Travelled with family, Travelled with family and small children, Travelled with pets
We loved our stay here! Family of 5 skiing for the holiday weekend and will definitely be back next season.
Nicole
Stayed 2 nights in Feb 2024
Response from GM on 20 Feb 2024
Dear Nicole, We're happy to hear from you and glad you enjoyed your stay. We appreciate your family choosing to stay with us while visiting the area to ski. I'm pleased to hear we were well suited for your family's travels. We appreciate your feedback and look forward to seeing you again for more family fun. Best, Rebecka Jennings, GM
10/10 Excellent
Darrell
Travelled with partner
19 Feb 2024
Love the staff.
Darrell
Stayed 1 night in Feb 2024
Response from GM on 19 Feb 2024
Dear Darrell, We are thrilled to hear that we provided you with a great stay. Your kind review is appreciated and encourages our team, who works hard to deliver remarkable service. Thank you for selecting our hotel and for taking the time to share your experience. We look forward to your return. Best, Rebecka Jennings, GM
8/10 Good
Trina, New Britain
19 Feb 2024
Liked: Staff & service
Trina
Stayed 1 night in Feb 2024
Response from GM on 20 Feb 2024
Dear Trina, Thanks for letting us know you enjoyed your visit. We appreciate your patronage! Best, Rebecka Jennings, GM