Outdoor pool, pool loungers
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Reviews of Hampton Inn & Suites Cathedral City

2.5 out of 5
Hampton Inn & Suites Cathedral City
36101 Date Palm Dr, Cathedral City, CA

Reviews

8.8

Excellent

Rating 10 - Excellent. 601 out of 1000 reviews" "
Rating 8 - Good. 250 out of 1000 reviews" "
Rating 6 - Okay. 70 out of 1000 reviews" "
Rating 4 - Poor. 41 out of 1000 reviews" "
Rating 2 - Terrible. 38 out of 1000 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Lucia

Liked: Cleanliness, staff & service, property conditions & facilities
What I liked most is that they have washing machines and my wife was able to wash and the pool was very nice, everything was very comfortable and clean, thank you
Stayed 1 night in May 2024

10/10 Excellent

Patricia

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Near a gas station and within walking distance to dining places. Friendly staff. Place was clean and had nice breakfast.
Stayed 1 night in Apr 2024

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will definitely stay again!
Stayed 2 nights in May 2024

10/10 Excellent

VALERIE

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was so helpful building was clean it was great atay
Stayed 2 nights in May 2024
Response from Bill P - GM on 24 May 2024
Thanks so much for your review. We appreciate hearing from all of our guests. Good to know we were able to provide a great stay.We look forward to seeing you in the future.

10/10 Excellent

Jorge

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, clean rooms and breakfast was very good!!!
Stayed 1 night in May 2024
Response from Bill P - GM on 20 May 2024
Thanks so much for your review. We appreciate hearing from all of our guests. Good to know we were able to provide a great stay.We look forward to seeing you in the future.

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!! Rooms were clean and well maintained. Breakfast was fantastic. Staff super friendly and helpful. Pool was clean and refreshing
Stayed 2 nights in May 2024
Response from Bill P - GM on 19 May 2024
Thanks so much for your review. We appreciate hearing from all of our guests. Good to know we were able to provide a great stay.We look forward to seeing you in the future.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Bill P - GM on 17 May 2024
Thanks so much for your review. We appreciate hearing from all of our guests. Good to know we were able to provide a great stay.We look forward to seeing you in the future.

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed here for one night and it is always great. This chain is excellent
Stayed 1 night in May 2024
Response from Bill P - GM on 14 May 2024
Thanks so much for your review. We appreciate hearing from all of our guests. Good to know we were able to provide a great stay.We look forward to seeing you in the future.

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Bill P - GM on 13 May 2024
Thanks so much for your review. We appreciate hearing from all of our guests. Good to know we were able to provide a great stay.We look forward to seeing you in the future.

10/10 Excellent

Peter

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely love this hotel, second visit to cathedral city.
Stayed 1 night in May 2024
Response from Bill P - GM on 13 May 2024
Thanks so much for your review. We appreciate hearing from all of our guests. Good to know we were able to provide a great stay.We look forward to seeing you in the future.

6/10 Okay

Evelyn

Liked: Property conditions & facilities
I would have rated 5 stars but receptionist Dawn was a bit rude to me in front of other customers. Customer behind me in line states “a little rough don’t you think” I said yeah I know right. Second receptionist for check was excellent super nice but not Dawn.
Stayed 1 night in May 2024
Response from Bill P - GM on 10 May 2024
Thanks so much for your review. We appreciate hearing from all of our guests. We look forward to seeing you in the future.

10/10 Excellent

Elizabeth

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great front desk service, clean rooms, quiet, safe. Would stay again!
Stayed 2 nights in May 2024
Response from Bill P - GM on 10 May 2024
Thanks so much for your review. We appreciate hearing from all of our guests. Good to know we were able to provide a great stay.We look forward to seeing you in the future.

10/10 Excellent

Vivianne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for the healthy breakfasts, on site parkings, all day coffees, and the in room soap/ shampoo/ conditioner/ lotion. Beds are very comfortable and loved the room’s settings.
Stayed 2 nights in May 2024
Response from Bill P - GM on 7 May 2024
Thank you so much for your review. We do appreciate hearing from all of our guests. Good to know we were able to provide a great stay. Please know that reviews such as yours does assist us in knowing what the feelings of all of our guests and helps us to be able to provide a comfortable stay for all of our future guests. We look forward to seeing you in the future.

10/10 Excellent

Alejandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very easy to check in and staff was very friendly and polite.
Stayed 1 night in Apr 2024
Response from Bill P - GM on 6 May 2024
Thanks so much for your review. We appreciate hearing from all of our guests. Good to know we were able to provide a great stay.We look forward to seeing you in the future.

10/10 Excellent

Kevin

Stayed 1 night in May 2024
Response from Bill P - GM on 6 May 2024
Thanks so much for your review. We appreciate hearing from all of our guests. Good to know we were able to provide a great stay.We look forward to seeing you in the future.

10/10 Excellent

kyrie, vacaville

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2024
Response from Bill P - GM on 6 May 2024
Thanks so much for your review. We appreciate hearing from all of our guests. We look forward to seeing you in the future.

10/10 Excellent

RAUL

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is very clean and upgraded.
Stayed 2 nights in Apr 2024
Response from Bill P - GM on 3 May 2024
Thanks so much for your review. We appreciate hearing from all of our guests. Good to know we were able to provide a great stay.We look forward to seeing you in the future.

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This was great place to crash for a Coachella weekend!!
Stayed 3 nights in Apr 2024
Response from Bill P - GM on 27 Apr 2024
Thanks so much for your review. We appreciate hearing from all of our guests. Good to know we were able to provide a great stay.We look forward to seeing you in the future.

10/10 Excellent

Jeffrey

Travelled with partner
Always have a great time.. employees are so nice and helpful!
Stayed 1 night in Apr 2024
Response from Bill P - GM on 26 Apr 2024
Thanks so much for your review. We appreciate hearing from all of our guests. Good to know we were able to provide a great stay.We look forward to seeing you in the future.

10/10 Excellent

Lisa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff was super helpful and friendly…as a weary traveler I appreciated that so much!! Within walking distance of restaurants was a bonus, quiet, comfortable and convenient. Also had a very good breakfast with many choices. Excellent job Hampton Inn…I highly recommend!
Stayed 1 night in Apr 2024
Response from Bill P - GM on 30 Apr 2024
Thank you so much for your review. We do appreciate hearing from all of our guests. Good to know we were able to provide a great stay. Please know that reviews such as your does assist us in knowing what the feelings of all of our guests and helps us to be able to provide a comfortable stay for all of our future guests. We look forward to seeing you in the future.

10/10 Excellent

Nasreen

Excellent staff and great breakfast!
Stayed 1 night in Apr 2024
Response from Bill P - GM on 23 Apr 2024
Thank you so much for your review. We do appreciate hearing from all of our guests. Good to know we were able to provide a great stay. Please know that reviews such as your does assist us in knowing what the feelings of all of our guests and helps us to be able to provide a comfortable stay for all of our future guests. We look forward to seeing you in the future.

10/10 Excellent

Deborah

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Bill P - GM on 15 Apr 2024
Thanks so much for your review. We appreciate hearing from all of our guests. We look forward to seeing you in the future.

10/10 Excellent

jack

Liked: Cleanliness, staff & service, property conditions & facilities
Great front desk people. Clean and breakfast was good.
Stayed 1 night in Apr 2024
Response from Bill P - GM on 13 Apr 2024
Thanks so much for your review. We appreciate hearing from all of our guests. Good to know we were able to provide a great stay.We look forward to seeing you in the future.

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 2 nights in Apr 2024
Response from Bill P - GM on 12 Apr 2024
Thanks so much for your review. We appreciate hearing from all of our guests. Good to know we were able to provide a great stay.We look forward to seeing you in the future.

10/10 Excellent

Katja

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view of the mountains was awesome.
Stayed 1 night in Apr 2024
Response from Bill P - GM on 12 Apr 2024
Thanks so much for your review. We appreciate hearing from all of our guests. Good to know we were able to provide a great stay.We look forward to seeing you in the future.

10/10 Excellent

Shawcoca

Liked: Amenities
Was a nice stay the room was great, nice and clean great amenities.
Stayed 2 nights in Apr 2024
Response from Bill P - GM on 8 Apr 2024
Thanks so much for your review. We appreciate hearing from all of our guests. Good to know we were able to provide a great stay.We look forward to seeing you in the future.

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, property conditions & facilities
Convenience location
Stayed 1 night in Apr 2024
Response from Bill P - Gm on 8 Apr 2024
Thanks so much for your review. We appreciate hearing from all of our guests. Good to know we were able to provide a great stay.We look forward to seeing you in the future.

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay!
Stayed 1 night in Apr 2024
Response from Bill P - Gm on 12 Apr 2024
Thanks so much for your review. We appreciate hearing from all of our guests. Good to know we were able to provide a great stay.We look forward to seeing you in the future.

6/10 Okay

Suzanna

Stayed 1 night in Feb 2024
Response from Bill P - GM on 10 May 2024
Thanks so much for your review. We appreciate hearing from all of our guests. We look forward to seeing you in the future.

8/10 Good

Fabiola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient location, clean, and a great value.
Stayed 2 nights in Apr 2024
Response from Bill P - GM on 5 Apr 2024
Thanks so much for your review. We appreciate hearing from all of our guests. We look forward to seeing you in the future.

10/10 Excellent

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very accessible and parking was abundant
Stayed 1 night in Feb 2024
Response from Bill P - GM on 1 Apr 2024
Thank you for your review. We appreciate hearing from all of our guests. Good to know that we were able to provide a great stay. We look forward to seeing you in the future.

8/10 Good

Malu

Stayed 1 night in Mar 2024
Response from Bill P - GM on 22 Apr 2024
Thanks so much for your review. We appreciate hearing from all of our guests. We look forward to seeing you in the future.

8/10 Good

Santiago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall good property and in a convenient place
Stayed 2 nights in Mar 2024
Response from Bill P - GM on 31 Mar 2024
Thanks so much for your review. We appreciate hearing from all of our guests. Good to know we were able to provide a great stay.We look forward to seeing you in the future.

10/10 Excellent

Anna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay here. We especially loved and appreciated the breakfast that was included. They had a lot of yummy options. They accommodated our request to be placed in the first floor and the area felt safe and welcoming.
Stayed 1 night in Mar 2024
Response from Bill P - Gm on 31 Mar 2024
Thank you so much for your review. We do appreciate hearing from all of our guests.Good to know we were able to provide a great stay.Please know that reviews such as your does assist us in knowing what the feelings of all of our guests and helps us to be able to provide a comfortable stay for all of our future guests.We look forward to seeing you in the future.

8/10 Good

Grace

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you
Stayed 2 nights in Mar 2024
Response from Bill P - GM on 31 Mar 2024
Thanks so much for your review. We appreciate hearing from all of our guests. Good to know we were able to provide a great stay.We look forward to seeing you in the future.

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Front Desk personnel are great.
Stayed 2 nights in Mar 2024
Response from Bill P - GM on 29 Mar 2024
Thanks so much for your review. We appreciate hearing from all of our guests. Good to know we were able to provide a great stay.We look forward to seeing you in the future.

10/10 Excellent

Stephen

Stayed 1 night in Mar 2024
Response from Bill P - GM on 19 Apr 2024
Thanks so much for your review. We appreciate hearing from all of our guests. Good to know we were able to provide a great stay.We look forward to seeing you in the future.

10/10 Excellent

Bradley A.

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was pretty much as expected, which is a good thing. No unfortunate surprises. Super costly in the high season vs the rest of the year.
Stayed 1 night in Mar 2024
Response from Bill P - Gm on 22 Mar 2024
Thanks so much for your review. We appreciate hearing from all of our guests. Good to know we were able to provide a great stay.We look forward to seeing you in the future.

10/10 Excellent

Jeffrey

Travelled with partner
We love this place!!!!
Stayed 1 night in Mar 2024
Response from Bill P - Gm on 19 Mar 2024
Thanks so much for your review. We appreciate hearing from all of our guests. Good to know we were able to provide a great stay.We look forward to seeing you in the future.

8/10 Good

Lisa

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was in a good location for activities planned. Breakfast options were better than expected.
Stayed 3 nights in Feb 2024
Response from Bill P - Gm on 19 Mar 2024
Thanks so much for your review. We appreciate hearing from all of our guests. Good to know we were able to provide a great stay.We look forward to seeing you in the future.

10/10 Excellent

Robert

Stayed 1 night in Mar 2024
Response from Bill P - Gm on 6 Apr 2024
Thanks so much for your review. We appreciate hearing from all of our guests. Good to know we were able to provide a great stay.We look forward to seeing you in the future.

10/10 Excellent

Gines

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff. Very convenient. Excellent breakfast, good quality coffee. Would stay again when we are back.
Stayed 1 night in Mar 2024
Response from Bill P - Gm on 15 Mar 2024
Thanks so much for your review. We appreciate hearing from all of our guests. Good to know we were able to provide a great stay.We look forward to seeing you in the future.

10/10 Excellent

Reng

Stayed 1 night in Mar 2024
Response from Bill P - GM on 31 Mar 2024
Thanks so much for your review. We appreciate hearing from all of our guests. Good to know we were able to provide a great stay.We look forward to seeing you in the future.

10/10 Excellent

Susana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean and comfortable room, comfortable bed and pillows, good breakfast buffet, easy parking.
Stayed 1 night in Mar 2024
Response from Bill P - GM on 12 Mar 2024
Thank so much for your review. We do appreciate hearing from all of our guests. Great to know we were able to provide a great stay.We look forward to seeing you in the future.

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2024
Response from Bill P - GM on 12 Mar 2024
Thank so much for your review. We do appreciate hearing from all of our guests. We look forward to seeing you in the future.

10/10 Excellent

Gerrit

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Feb 2024
Response from Bill P - Gm on 8 Mar 2024
Thanks so much for your review. We appreciate hearing from all of our guests. Good to know we were able to provide a great stay.We look forward to seeing you in the future.

10/10 Excellent

Scott

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel for the price, beautiful view of the mountains from the pool area.Breakfast was good. Decent variety of the basics. Would stay again
Stayed 5 nights in Feb 2024
Response from Bill P - Gm on 7 Mar 2024
Thanks so much for your review. We appreciate hearing from all of our guests. Good to know we were able to provide a great stay.We look forward to seeing you in the future.

6/10 Okay

Kathleen, Wheaton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel itself was nice. Cleaning staff and pool maintenance were excellent. Front desk staff were friendly. But the location was not the best, short distance from casino, gentleman’s club and massage parlor. It was extremely noisy from outside and inside. Stayed 6 nights and slept only 1.
Stayed 6 nights in Feb 2024
Response from Bill P - GM on 1 Mar 2024
Thank so much for your review. We do appreciate hearing from all of our guests. We look forward to seeing you in the future.

10/10 Excellent

Bev

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Bill P - GM on 1 Mar 2024
Thank so much for your review. We do appreciate hearing from all of our guests. We look forward to seeing you in the future.

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
This Hampton Inn is the best place to stay in this area. Very clean and comfortable. The staff is excellent. The area is very safe and quiet. We enjoyed our stay and will plan to stay there again.
Stayed 5 nights in Feb 2024
Response from Bill P - Gm on 27 Feb 2024
Thank you so much for your review. We do appreciate hearing from all of our guests.Good to know we were able to provide a great stay.Please know that reviews such as your does assist us in knowing what the feelings of all of our guests and helps us to be able to provide a comfortable stay for all of our future guests.We look forward to seeing you in the future.