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Reviews of Quality Inn Casa Grande I-10

2.5 out of 5
Quality Inn Casa Grande I-10
665 N Via Del Cielo Rd, Casa Grande, AZ

Reviews

7.2

Good

Rating 10 - Excellent. 294 out of 1001 reviews" "
Rating 8 - Good. 298 out of 1001 reviews" "
Rating 6 - Okay. 171 out of 1001 reviews" "
Rating 4 - Poor. 123 out of 1001 reviews" "
Rating 2 - Terrible. 115 out of 1001 reviews" "

7.2/10

Cleanliness

7.8/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

myles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay!
Stayed 2 nights in May 2024

10/10 Excellent

Luz

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stat
Stayed 1 night in Apr 2024

8/10 Good

Rita

Travelled with partner
Liked: Staff & service, amenities
The hot breakfast was great, the food was hot and fresh. There was a lady there making the breakfast and keeping the place neat and clean. The hostess that checked us in was very nice and professiona. Thank you very much for that. We were at another Quality Inn in Wickenburg, AZ, the breakfast was cold, and the sausages was like rocks. No attendant there. The hostess at AZ was very nice and professional.
Stayed 1 night in Apr 2024

8/10 Good

Yvette, Benson

Travelled with partner
Liked: Cleanliness, staff & service
The property & rooms could use some updating. The front desk lady was very friendly and helpful. Breakfast was great! Lots of choices.
Stayed 1 night in Apr 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
breakfast staff very helpful and courteous
Stayed 2 nights in Apr 2024

8/10 Good

Julio Cesar

Stayed 1 night in Apr 2024

8/10 Good

jeffrey

Travelled with family
Liked: Cleanliness, staff & service, amenities
great place to stay
Stayed 7 nights in Apr 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and accommodating staff from the front desk, to housekeeping, and the nice woman in the breakfast room. Older motel but clean and safe.
Stayed 3 nights in Apr 2024

8/10 Good

Mario

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Bathroom was old needs to be redone upgrade
Stayed 1 night in Apr 2024

10/10 Excellent

Yvette

Stayed 1 night in Apr 2024

2/10 Terrible

Ashley

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The place seems okay at first, then our heater smelt like a fire so we could t use it. The final straw was the roach we found with its babies in the bathroom. So gross.!
Stayed 1 night in Mar 2024

10/10 Excellent

Aliza, PhOENIX

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ive stayed here before, never an issue.
Stayed 1 night in Mar 2024

4/10 Poor

Andrew

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This is an older property. It was likely nice 40 years ago but is showing its age in many aspects. All rooms open directly to the outside. It did have a well prepared if limited free breakfast and all the staff we interacted with were really good. It served its purpose as a place to sleep for a single night but if you were planning to make a long term stay I would look for another property.
Stayed 1 night in Mar 2024

10/10 Excellent

Randall

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Bruce

Travelled with family, Travelled with pets, Travelled with partner
Room was excellent, clean and well maintained. Bed was comfortable. Hot breakfast in morning was very good. Would definitely stay here again.
Stayed 3 nights in Mar 2024

10/10 Excellent

baruck

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like this hotel always clean and spotless
Stayed 1 night in Mar 2024

10/10 Excellent

Roger

Travelled with family
Liked: Cleanliness
Slept well
Stayed 1 night in Mar 2024

10/10 Excellent

Freddy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was friendly especially the maintenance man awesome dude!
Stayed 3 nights in Mar 2024

2/10 Terrible

Libang

Disliked: Cleanliness, amenities, property conditions & facilities
It is a motel
Stayed 1 night in Mar 2024

8/10 Good

Marie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Its an older property, but our room was clean, bed was very comfortable, and the front desk staff extremely kind and helpful.
Stayed 1 night in Mar 2024

6/10 Okay

william

Stayed 9 nights in Mar 2024

4/10 Poor

Judith

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
Need to invest and give some love to these rooms. No love have been given to them in some time.
Stayed 1 night in Mar 2024

6/10 Okay

Sheryl

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
The staff was great, the room was clean and the lady who runs the breakfast was wonderful. It is overpriced for an old and decrepit facility
Stayed 2 nights in Mar 2024

2/10 Terrible

Sabrina

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024

4/10 Poor

annie

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness
The complimentary breakfast and amenities were good. However, our room had a musty smell. The bathroom also could’ve used a good mopping and better ventilation too.
Stayed 2 nights in Mar 2024

4/10 Poor

Melanie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
All was poor quality for the price - bedding, towels, furniture. No water in the gym or machine. Girls was nice upon checkin.
Stayed 1 night in Feb 2024

2/10 Terrible

Karen

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Poorly maintained. Stains everywhere.
Stayed 3 nights in Feb 2024

4/10 Poor

cheryl

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There was rust all over the bathroom. The controls on the tub /shower did not work. The TV did not work and we asked for assistance and received the comment, "well someone looked at it and it is too late to do anything about it now". There was a bullet hole in the window. The only positive I can say is the wonderful lady who runs the breakfast was so uplifting.
Stayed 1 night in Feb 2024

2/10 Terrible

Lois, COCHRANE

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was one of worst hotels I’ve stayed in. The best thing I can say was the sheets were clean and it was the only reason we stayed, aside from the fact it was prepaid. We knew it was a low budget hotel and didn’t expect much. But it had a pool and hot tub and the location was important. The pool and hot tub was out of service. When I asked the front desk staff. She shrugged her shoulder and said it’s not working. The headboard in our room was falling off the wall. So they moved us to another room. The curtains very old and dirty, the shears ripped. The carpets old and filthy. The fridge door wouldn’t close because the shelf that held it was rotted and mouldy. Fixtures in bathroom rusted. Tubs and toilet patched and stained. Housekeeping was friendly.
Stayed 3 nights in Jan 2024

10/10 Excellent

Juan-Roberto

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a very relaxing stay.

6/10 Okay

Brian

Liked: Staff & service
Construction site next door. Pool not heated. Faucet leaking in bathroom. Rate is cheap for good reason.
Stayed 1 night in Feb 2024

6/10 Okay

David, Winston Salem

Travelled with partner
Rooms need to be updated. Shower/tub were very in need of repair. Breakfast area was wonderful and wide variety. Carolina was great!
Stayed 1 night in Feb 2024

6/10 Okay

Thomas

Travelled with partner
Liked: Cleanliness, staff & service
Motel was located almost next to a major street and very close to the freeway.
Stayed 1 night in Feb 2024

8/10 Good

Kathy

Noisy and breakfast was terrible
Stayed 2 nights in Feb 2024

8/10 Good

Thomas

Liked: Staff & service
Average stay in a dated Quality Inn
A decent stay but nothing to write home about. The motel is in a dated condition but being maintained. The room was clean, the bed was comfortable. Breakfast was the typical staple mix of several hot and cold choices. Pet fee was $25, not $10 as advertised on the motel website. Location was very loud, especially with the Banner Hospital Life Flight helicopter flying in all night long. Not a bad place to stay but there are much nicer hotels in Casa Grande.
Stayed 1 night in Feb 2024

10/10 Excellent

Gary, Sierra Vista

Liked: Cleanliness, amenities, property conditions & facilities
Clean, friendly front desk, good location
Stayed 1 night in Feb 2024

8/10 Good

Michael

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Despite the fact that there were certain things that weren’t good, there were good things that made up for it. The good: Great and respectful staff and service. Clean and organized areas and hotel room. Denny’s was in the same parking lot next to this hotel. They had a workout room that I enjoyed working out in. Convenient location in Casa Grande. The bad: I paid for a $1.50-$2.00 soda and got $0.50 back in change from the vending machine. Also, three different beverages in the vending machine I wanted were sold out. Was unable to get change from the front desk because they no longer accept cash. Could only get one channel on the TV.
Stayed 1 night in Feb 2024

8/10 Good

Kaitlyn

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice hotel and got the job done

8/10 Good

Cornelia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

6/10 Okay

M L

Business traveller
Liked: Room comfort
Disliked: Staff & service
4 night business trip
Stayed 4 nights in Feb 2024

2/10 Terrible

Jacqueline

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The quality of the rooms was despicable. Dirty, in need of remodel.
Stayed 2 nights in Feb 2024

10/10 Excellent

Geoff

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable room Good rate
Stayed 1 night in Feb 2024

10/10 Excellent

ken

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Was clean
Stayed 3 nights in Feb 2024

8/10 Good

Brian

Liked: Cleanliness, staff & service, room comfort
Loud
It is noisy for a 35 mph zone. I dont think to police care.
Stayed 3 nights in Jan 2024

2/10 Terrible

jeff

Business traveller
Disliked: Staff & service, property conditions & facilities
Our bathroom had mold in it room 138 I feel like that was the worst hotel I have ever stayed at.
Stayed 1 night in Feb 2024

8/10 Good

WINNIE, SILVER SPRING

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very quite and i felt safe during my stay. The manager(Emily) is so nice, very approachable. She allowed me to stay in breakfast room so I can have my virtual job interview.
Stayed 1 night in Feb 2024

4/10 Poor

ADRIENNE

Business traveller
Disliked: Staff & service
Outrageous price for this property. $128 They double charged. Pillows were flat, very uncomfortable. Breakfast choices ok but no variety. Shower was not hot. Luke warm water. Will not recommend or stay there again.

2/10 Terrible

Larry

Business traveller
Disliked: Cleanliness, property conditions & facilities
No Quality Inn Casa Grande
I was Given Room 208. Checking in at 7:30 pm I went to bed. I decided I would watch TV to unwind. The TV did not work, so I went to sleep. I woke up at 6:45 and tried to Brew a cup of Coffee. I tried to take a shower, and the water did not work. When I checked in I was told I had the last room. I am surprised that they would give this substandard room to a Hotels.com client. When I returned to the check in area to check out, the Gentleman behind the counter was not really interested in my complaints, as he was preoccupied with whatever he was listening to with his Headsets, which he never removed. There are plenty of reputable Hotels in Casa Grande, I will never stay in a, “ Poor Quality Inn,” under any circumstances again.
Stayed 1 night in Feb 2024

8/10 Good

Murrey

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Room and grounds were good. Breakfast was great! Couldnt get the tv to come on but didnt get anyone to look into it because we were tired anyway
Stayed 1 night in Feb 2024