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Reviews of Canton Inn

2 out of 5
Canton Inn
665 W. Locust Street, Canton, IL

Reviews

6.8
Rating 10 - Excellent. 38 out of 128 reviews" "
Rating 8 - Good. 30 out of 128 reviews" "
Rating 6 - Okay. 22 out of 128 reviews" "
Rating 4 - Poor. 16 out of 128 reviews" "
Rating 2 - Terrible. 22 out of 128 reviews" "

6.8/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.2/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

8/10 Good

Brandon

Liked: Staff & service, room comfort
Stayed 6 nights in Nov 2023
Response from Manager on 13 Nov 2023
Thank you so much for your positive feedback. We really appreciate.

2/10 Terrible

Samantha

Disliked: Cleanliness, property conditions & facilities, room comfort
Mites!!!
We got our room key by 330pm and we were leaving by midnight.. they have mites and my fiancé got bits all over his body from sleeping in the bed for a hour
Stayed 1 night in Nov 2023
Response from MP - Guest Relations Manager on 14 Nov 2023
Hello Samantha, We're very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.

8/10 Good

Carl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice for the price.
Low cost room. The bed was comfortable. The TV, fridge and microwave all worked. Hot shower. The room was a little too warm the first night, but comfortable the next. I like the room cool at night. Just my preference. For the price, I would return.
Stayed 2 nights in Oct 2023
Response from MP - Guest Relations Manager on 17 Oct 2023
Hello Carl, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

6/10 Okay

Carl

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Cheap but bugged.
The bed was comfortable. The room seemed pretty clean. The outside is kind of run down. Some of the furniture in the room is worn. The refrigerator was unplugged, but it worked when I plugged it in. The mivrowave did not work. There was no hot water in the evening, but there was hot water early in the morning. The price was cheap. $55/night. There was a bug in the bathroom and either the same or a different bug in the bedroom in the morning. I caught it in a container and took it to the desk when I checked out. She confirmed that it was a cockroach. She said that they spray every month. I am booked there next weekend for the 2nd week of the scenic drive. I told her I better not see any bugs next weekend. If I do, I will be demanding for a refund.
Stayed 2 nights in Oct 2023
Response from MP - Guest Relations Manager on 14 Oct 2023
Hello Carl, We're very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.

10/10 Excellent

Gina

Stayed 1 night in Jun 2023
Response from MP - Guest Relations Manager on 1 Jul 2023
Hello Gina, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

10/10 Excellent

Bonnie

Travelled with partner
Liked: Amenities
Update the heat controls in the room
Stayed 1 night in Mar 2023
Response from Manager on 14 Mar 2023
Thanks for your feedback. We really appreciate. Come again. Thanks

8/10 Good

ron

Stayed 1 night in Mar 2023
Response from MP- Guest Relations Manager on 28 Mar 2023
Hello Ron, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 Excellent

Jessica

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it loved i parked right outside my door is was cute i loved it great view from my eoom as well
Stayed 1 night in Jan 2023
Response from manager on 11 Feb 2023
We are really appreciate for your feedback and we are happy to hear that. come again. Thanks.

2/10 Terrible

Jeffrey

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Only good thing I can say is thee lady who waited on me was very nice and she did not hesitate when I asked for a refund because I didn’t stay there it was not good
Stayed 1 night in Nov 2022
Response from Manager on 15 Nov 2022
Thanks for your response, and we are sorry to hear that you didn’t have great experience in our hotel, We are looking into this issue and hope to resolve it promptly and accurately. Thanks.

4/10 Poor

Judy

Travelled with family, Travelled with group
Disliked: Amenities, property conditions & facilities
You get what you pay for is the best way to describe this property. We survived the stay. Did not realize that orbitz would take you 40 miles from the location that was entered. Was disappointed in myself for not paying closer attention.
Stayed 1 night in Oct 2022
Response from Manager on 23 Oct 2022
Thanks for your response.

2/10 Terrible

jacquelin

Travelled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
It was not pleasant
The room was not clean and found droppings on the floor in many places. We had a small dog and he was constantly sniffing under the beds and was very agitated.There was a terrible smell in the shower area. No electrical plug in the bathroom. Curtains soiled, sheets were very old and had lots of piling.
Stayed 3 nights in Sep 2022
Response from Manager on 26 Sept 2022
Thanks for your response. We will definitely work on it . Thanks.

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from Manager on 18 Sept 2022
Thanks a lot for giving me all stars , we really appreciate your staying in our hotel and gave me business. Come again. Thanks .

4/10 Poor

Abraham

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The bathroom was dirty and the bath soap was recycled . Not nice not cool and the room smelled like cigarette the sheets was not cleaned
Stayed 1 night in Sep 2022
Response from Manager on 12 Sept 2022
Thanks for your response, and really sorry for your inconvenience, we will work on it. Thanks.

8/10 Good

Jessie

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2022

6/10 Okay

Glenda

Poor A/C
Old hotel. Quiet location. A/C did not cool the room until late at night when it cooled down outside, despite running full blast for 6 hours. Had to stand on the bed to see the controls for the AC. Unit was high on the wall.
Stayed 1 night in Sep 2022
Response from Manager on 11 Sept 2022
Thanks for the review, we really appreciate for staying our hotel, and sorry for the inconvenience, we will definitely work on it . Thanks

10/10 Excellent

Cheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was well taken care of and the staff was great!
Stayed 1 night in Sep 2022
Response from Manager on 6 Sept 2022
Thanks a lot for your beautiful words, we really appreciate. Come again. Thanks

6/10 Okay

Harry

Disliked: Amenities, property conditions & facilities
Stayed 2 nights in Jul 2022

10/10 Excellent

YVONNE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was perfect.
Stayed 3 nights in May 2022
Response from manager on 9 Jun 2022
we are really appreciate for your beautiful reviews. thanks a lot.

10/10 Excellent

Caroline

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient access. Clean. Qiuet.
Stayed 1 night in Apr 2022
Response from Manager on 15 Apr 2022
Thanks for your response. We really appreciate. Come again. Thanks.

8/10 Good

Karelitta

Stayed 2 nights in Apr 2022

6/10 Okay

W Jacob

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
You get what you paid for.
Not the worst place I’ve stayed at but definitely not the best. You get what you paid for. Cheap stop cheap motel. The office is locked up and not open until you ring the bell. Hours of operation are not really posted. There really isn’t a breakfast as it’s locked in the office/house. The rooms were okay and the Heat worked at least. Maintenance guy was out late working on the place so work in progress… If you need a quick affordable stop to rest passing through Canton, this is the place!
Stayed 1 night in Mar 2022
Response from The manager on 5 Apr 2022
Thanks a lot for your response, taking the time and writing so much.we really appreciate that. Come again. Thanks

10/10 Excellent

Pamela

Stayed 1 night in Mar 2022

8/10 Good

Darold

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2022

8/10 Good

Tor

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
good
older hotel but clean and quiet friendly staff
Stayed 6 nights in Jan 2022
Response from Owner on 17 Jan 2022
Thanks for your response.

6/10 Okay

Teresa

Travelled with family
Disliked: Property conditions & facilities
Stayed 2 nights in Dec 2021

4/10 Poor

Dawn

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
If it’s just a place to stay for a night and you don’t mind what the conditions are go for it. I didn’t stay I left and went somewhere else. When I went into the office to check in I noticed that breakfast was still out and the place was up off the road not very well lit and very run down. I do not recommend this place.
Stayed 1 night in Nov 2021
Response from Owner on 1 Dec 2021
Thanks for your response. And all breakfasts are in wrapped, not open.

10/10 Excellent

Dale

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice quite place. Room was clean everything worked as it should. Wifi was good. Its an older motel so not as fancy as some of the more moderones but was veey nice and all i needed it for. Will definitely stay here again when im working back in that area
Stayed 2 nights in Oct 2021
Response from Owner on 28 Oct 2021
Thanks a lot for your positive response, we are so happy that you liked here . Appreciate your business. Please come again. Thanks.

4/10 Poor

Elliot

Travelled with family, Travelled with group
Liked: Staff & service
I paid for a double and a single, and they only had single rooms. I asked for them to refund the difference and they basically said no. Friendly staff, but I was disappointed that I didn't get the accommodations I paid for.
Stayed 1 night in Oct 2021
Response from Owner on 21 Oct 2021
Thanks for your response, we appreciate your review and sorry for inconvenience but as we said you were pre paid customer so we can not do anything, you suppose to call Expedia and they will definitely give your difference back. If we charge you then we will able to give your money back . Once again sorry. And Thanks for your business.

8/10 Good

Susan

Stayed 1 night in Aug 2021

6/10 Okay

Joseph Van

Liked: Staff & service
The motel was nice. Recommend the by a they buy a
Stayed 1 night in Aug 2021

4/10 Poor

Adam

Travelled with group
Disliked: Property conditions & facilities, room comfort
What a dump!
On the good side, the lady at the front desk was very nice, and the wifi signal was excellent. But that is where the good ends. The refrigerator in the room was broken, and the exhaust fan in the bathroom was not working. Also, the room looked like the sort of place where someone may have been cooking meth. The icing on the cake was a meth/crack head, banging on my door, at four AM, looking for someone named Heather. I could not get out of there fasr enough! I will never stay there again!
Stayed 2 nights in Jul 2021
Response from Owner on 26 Jul 2021
Extremely sorry for your bad experience. Thanks for your business. Thanks.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was at the edge of town so we didnt have to fight traffic. I have no complaints about Canton Inn.
Stayed 1 night in Jul 2021
Response from Owner on 6 Jul 2021
Thanks a lot for your review. I really appreciate your business. See you again. Thanks

4/10 Poor

Verified traveller

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in Jun 2021
Response from Owner on 6 Jul 2021
Thanks for your response. Come again. Thanks.

8/10 Good

Dawn

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2021
Response from Owner on 29 Jun 2021
Thanks for your response, appreciate your business. Come again. Thanks

10/10 Excellent

Verified traveller

Stayed 1 night in Jun 2021
Response from Owner on 27 Jul 2021
Thank for your response. Really appreciate your business. Come again. Thanks.

10/10 Excellent

Verified traveller

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice
Stayed 1 night in May 2021
Response from Canton inn owner on 14 May 2021
I am so happy that you satisfied with our service. Thanks you so mush for your rating. Really appreciate. Come again. Thanks.

10/10 Excellent

Folashade

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2020
Response from H Thakkar on 16 Dec 2020
Mr. Folashade, First of all, Thank you so much for your business & taking time & reviewing us.. We're sure glad to have you as our guest & glad we reached up to your expectation.. Thanks again.

10/10 Excellent

elm, illinois

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and nice. Rooms were big with amenities such as microwave blow dryer
Stayed 1 night in Sep 2020
Response from H Thakkar on 16 Sept 2020
Dear Elm, Thank you so much for taking time & reviewing us.. Appreciate it.. Glad you like your stay.. Appreciate your business & Hope to see you in near future in your next trip..

10/10 Excellent

angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The outside needs work but the inside very clean and very quiet perfect for a quick trip
Stayed 1 night in Sep 2020
Response from H Thakkar on 10 Sept 2020
Ms.Angela, First of all, Thank you so much for your business & taking time & reviewing us.. We appreciate it.. Glad you like your stay & we reach up to your expectation. We have few exterior improvement projects in pipe line.. We just finished our new parking lot project & other things ,we are working on it.. Thanks again & Hope to see you again..

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2020
Response from H Thakkar on 8 Aug 2020
Hi, Thank you so much for taking time & reviewing us.. We appreciate your Business & compliments.. Hope to see you again sometime..

8/10 Good

Verified traveller

Stayed 1 night in Jul 2020
Response from H Thakkar on 2 Aug 2020
Hi, Thank you for taking time & reviewing us.. We appreciate your business.. Hope to see you again.

8/10 Good

Jonathan

Stayed 1 night in May 2020
Response from Harry T on 18 May 2020
Mr.Jonathan, First of all, Thank you so much for taking time & reviewing us & Thank you for your business too. Glad we reach up to your expectation.. Hope to see you again in your next trip. Thanks again & Stay safe & Healthy.

4/10 Poor

James

Travelled with group
Disliked: Staff & service, property conditions & facilities, room comfort
Canton inn
Stayed there. Room was dirty bed was very uncomfortable. When we went to check out at 7 am the clerk was still asleep so the breakfast that came along with the room was not ready so we did not get breakfast
Stayed 1 night in Dec 2019
Response from H Thakkar on 24 Dec 2019
Mr.James, First of all, So Sorry for what you experience.. Apology.. We will defiantly look in to this matter & do the right thing.. Thanks for bringing to my attention. Again Sorry..

2/10 Terrible

Verified traveller

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019
Response from H Thakkar on 24 Dec 2019
Mr. Anonymous Thanks for the review & Sorry.. If you can give us more info about your stay , will be happy to look into the matter & try to correct whatever it is..

2/10 Terrible

William

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
A Dump!
What a dump......like staying at a hotel in a third world country, and I have. If you stay here, check of the room closely...the door locks...the windows do not have any cracks and are secure, the carpet is not filthy. The manager is very nice...but that is all!!
Stayed 2 nights in Aug 2019
Response from H Thakkar on 24 Dec 2019
Mr.William, First of all, Sorry for your experience. We work hard to make sure everything is right. Trying to get some more idea from your review. Sorry again.

10/10 Excellent

Chuck, Portland, OR

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access, clean, simple, convenient parking, free wifi, refrig and microwave. Aslo, just a few block away from my client.
Stayed 2 nights in Nov 2019
Response from H Thakkar on 12 Nov 2019
Mr.Chuck, First of all, Thank you for your business & taking time & reviewing us.. Appreciate it.. We are sure glad to have you as our guest & glad we reach up to your expectation. Hope to see you again in your next trip. Thanks again.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very peaceful. Owner very friendly and warm. Will come back when am in the area.
Stayed 2 nights in Aug 2019
Response from H Thakkar on 26 Aug 2019
Hi, Thank you so much for taking time & reviewing us. We appreciate your business.. Glad we reach up to your expectation. Hope to see you again.

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Choose not to stay. Not comfortable with looks or service.
Stayed 1 night in Aug 2019
Response from H Thakkar on 26 Aug 2019
Sorry about that. If you can let us know , where we can do improve. Right now we have couple renovation projects going on. Painting & Security camera. Sorry again..

4/10 Poor

Richard

Disliked: Property conditions & facilities
Inside was ok , outside was rough. It was ok for me but I would not take my family there.
Stayed 3 nights in Aug 2019
Response from H Thakkar on 19 Aug 2019
Mr.Richard, Thank you so much for taking time & reviewing us. Thank you for your business.. Right now , we are in process of installing cameras & running the cables underground, so sorry for that inconvenience. Thanks again & Hope to see you again..

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2019
Response from H Thakkar on 14 Aug 2019
Hi, Thank you for taking time & reviewing us.. Thanks for your business. Appreciate it..