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On behalf of the Malcolm Hotel staff & Management, thank you for taking the time to review us, Anthony. We are so pleased to hear that you enjoyed your stay with us! We look forward to welcoming you back to our hotel! Until then, take care. Kind Regards
The Malcolm maintains its high level of service and quality.
Michael
Stayed 1 night in May 2024
Response from The Malcolm Hotel on 12 May 2024
On behalf of the Malcolm Hotel staff & Management, thank you for taking the time to review us, Michael. We are so pleased to hear that you enjoyed your stay with us! We look forward to welcoming you back to our hotel! Until then, take care. Kind Regards
On behalf of the Malcolm Hotel staff & Management, thank you for taking the time to review us. We are so pleased to hear that you enjoyed your stay with us! We look forward to welcoming you back to our hotel! Until then, take care. Kind Regards
Loved the heated hot tubs overlooking the three sisters mountains. Loved the large magnetic scrabble board.
Boon Heng
Stayed 1 night in May 2024
Response from The Malcolm Hotel on 9 May 2024
On behalf of the Malcolm Hotel staff & Management, thank you for taking the time to review us, Boon. We are so pleased to hear that you enjoyed your stay with us! We look forward to welcoming you back to our hotel! Until then, take care. Kind Regards
I enjoyed Malcolm's environment and facilities. It's a comparatively luxury stay at the price level. However, the hot tub and heated pool was not working properly during our visit.
Heng
Stayed 1 night in Apr 2024
Response from The Malcolm Hotel on 3 May 2024
Dear Heng, Thank you for your feedback regarding your stay. It is our mission to always strive for excellent service. We apologize for any inconvenience you faced during your stay. We wish you happy travels. Kind Regards,RyanConcierge
The only downside of our stay was the shower that lacked the seal at the bottom of the door so water kept escaping on the floor. But other that That the stay was superb.
Olga
Stayed 1 night in Mar 2024
Response from The Malcolm Hotel on 1 May 2024
On behalf of the Malcolm Hotel staff & Management, thank you for taking the time to review us, Olga. We are so pleased to hear that you enjoyed your stay with us! We look forward to welcoming you back to our hotel! Until then, take care. Kind Regards,RyanConcierge
On behalf of the Malcolm Hotel staff & Management, thank you for taking the time to review us, Meghan. We are so pleased to hear that you enjoyed your stay with us! We look forward to welcoming you back to our hotel! Until then, take care. Kind Regards, The Malcolm Hotel Team
On behalf of the Malcolm Hotel staff & Management, thank you for taking the time to review us, Nancy. We are so pleased to hear that you enjoyed your stay with us! We look forward to welcoming you back to our hotel! Until then, take care. Kind Regards, The Malcolm Hotel Team
On behalf of the Malcolm Hotel staff & Management, thank you for taking the time to review us, Yunseok. We are so pleased to hear that you enjoyed your stay with us! We look forward to welcoming you back to our hotel! Until then, take care. Kind Regards, The Malcolm Hotel Team
On behalf of the Malcolm Hotel staff & Management, thank you for taking the time to review us, Ki. We are so pleased to hear that you enjoyed your stay with us! We look forward to welcoming you back to our hotel! Until then, take care. Kind Regards,RyanConcierge
Great hotel with fantastic mountain views. Room was clean and very comfortable. Located in Spring Creek area, which is in my opinion, one of the nicest areas in town. Overall friendly and professional staff, except time at check-out. Would be nice to hear something like “thank you for staying with us” and have an eye contact.
Liliya
Response from The Malcolm Hotel on 20 Apr 2024
Dear Liliya, Thank you for your feedback regarding your stay. It is our mission to always strive for excellent service. We apologize for any inconvenience you faced during your stay. We wish you happy travels. Kind Regards, Wenzy
On behalf of the Malcolm Hotel staff & Management, thank you for taking the time to review us, Terry. We are so pleased to hear that you enjoyed your stay with us! We look forward to welcoming you back to our hotel! Until then, take care. Kind Regards
10/10 Excellent
Donna
14 Apr 2024
Liked: Cleanliness, staff & service
Donna
Stayed 1 night in Apr 2024
Response from The Malcolm Hotel on 15 Apr 2024
On behalf of the Malcolm Hotel staff & Management, thank you for taking the time to review us, Donna. We are so pleased to hear that you enjoyed your stay with us! We look forward to welcoming you back to our hotel! Until then, take care. Kind RegardsRyanConcierge
On behalf of the Malcolm Hotel staff & Management, thank you for taking the time to review us, Christine. We are so pleased to hear that you enjoyed your stay with us! We look forward to welcoming you back to our hotel! Until then, take care. Kind Regards, The Malcolm Hotel Team.
8/10 Good
Neil
7 Apr 2024
Neil
Stayed 1 night in Mar 2024
Response from Laura on 27 Apr 2024
On behalf of the Malcolm Hotel staff & Management, thank you for taking the time to review us, Neil. We are so pleased to hear that you enjoyed your stay with us! We look forward to welcoming you back to our hotel! Until then, take care. Kind Regards, The Malcolm Hotel Team
I liked the location as its very walkable to all the amenities. Things i didnt like was the outside parking lot as there is no paved walkway to the front door. Also in the room there is no fan in the bathroom which was a shock for such a high end hotel.
Justin
Stayed 2 nights in Mar 2024
Response from The Malcolm Hotel on 2 Apr 2024
Dear Justin, Thank you for your feedback regarding your stay. It is our mission to always strive for excellent service. We apologize for any inconvenience you faced during your stay. We wish you happy travels. Kind Regards,RyanConcierge
Great place to stay and relax. Amazing view from the pool area.
Daniil
Stayed 1 night in Mar 2024
Response from The Malcolm Hotel on 2 Apr 2024
On behalf of the Malcolm Hotel staff & Management, thank you for taking the time to review us, Daniil. We are so pleased to hear that you enjoyed your stay with us! We look forward to welcoming you back to our hotel! Until then, take care. Kind Regards,RyanConcierge
Good evening,On behalf of the Malcolm Hotel staff & Management, thank you for taking the time to review us. We are so pleased to hear that you enjoyed your stay with us! We look forward to welcoming you back to our hotel! Until then, take care. Kind Regards
Good evening,On behalf of the Malcolm Hotel staff & Management, thank you for taking the time to review us. We are so pleased to hear that you enjoyed your stay with us! We look forward to welcoming you back to our hotel! Until then, take care. Kind RegardsRyanConcierge
Excellent location, walkable to downtown in minutes. Property is is new, clean and outdoor pool area is great.
Kristy
Stayed 2 nights in Mar 2024
Response from The Malcolm Hotel on 30 Mar 2024
Good evening,On behalf of the Malcolm Hotel staff & Management, thank you for taking the time to review us, Kristy. We are so pleased to hear that you enjoyed your stay with us! We look forward to welcoming you back to our hotel! Until then, take care. Kind RegardsRyanConcierge
Hot tub and pool on deck were nice. Dining room was excellent as were the staff. Front desk staff very pleasant.
Yens
Stayed 3 nights in Mar 2024
Response from The Malcolm Hotel on 26 Mar 2024
On behalf of the Malcolm Hotel staff & Management, thank you for taking the time to review us, Yens. We are so pleased to hear that you enjoyed your stay with us! We look forward to welcoming you back to our hotel! Until then, take care. Kind Regards, The Malcolm Hotel
On behalf of the Malcolm Hotel staff & Management, thank you for taking the time to review us, Cynthia. We are so pleased to hear that you enjoyed your stay with us! We look forward to welcoming you back to our hotel! Until then, take care. Kind Regards, The Malcolm Hotel
We booked as great location and dog friendly. We were a bit disappointed did not want to serve us other than takeout or room service with dog. But we have been before and it was not an issue as tables close to bar but outside. Fairmont's provide dog friendly areas to be served, even in Winter inside. Malcolm can easily do the same.
Liam
Stayed 3 nights in Mar 2024
Response from The Malcolm Hotel on 26 Mar 2024
Dear Liam, Thank you for your feedback regarding your stay. It is our mission to always strive for excellent service. We apologize for any inconvenience you faced during your stay. We wish you happy travels. Kind Regards, The Malcolm Hotel
10/10 Excellent
Gandeephan
24 Mar 2024
Gandeephan
Stayed 1 night in Mar 2024
Response from Laura on 13 Apr 2024
On behalf of the Malcolm Hotel staff & Management, thank you for taking the time to review us, Gandeephan. We are so pleased to hear that you enjoyed your stay with us! We look forward to welcoming you back to our hotel! Until then, take care. Kind Regards, The Malcolm Hotel Team.
On behalf of the Malcolm Hotel staff & Management, thank you for taking the time to review us, Mark. We are so pleased to hear that you enjoyed your stay with us! We look forward to welcoming you back to our hotel! Until then, take care. Kind Regards, The Malcolm Hotel
On behalf of the Malcolm Hotel staff & Management, thank you for taking the time to review us, John. We are so pleased to hear that you enjoyed your stay with us! We look forward to welcoming you back to our hotel! Until then, take care. Kind Regards, The Malcolm Hotel
The restaurant adjacent/a part of? Tve hotel was mediocre at best.
Colin
Stayed 2 nights in Dec 2023
Response from The Malcolm Hotel on 24 Mar 2024
Dear Colin, Thank you for your feedback regarding your stay. It is our mission to always strive for excellent service. We apologize for any inconvenience you faced during your stay. We wish you happy travels. Kind Regards,
This was our second time staying at the Malcolm and we love it. The location and epic scenery is perfect. We love the roof top hot tubs and pool, and the room is so comfortable with an amazingly beautiful view of the mountains. Our only disappointment was the cost of room service one evening which was 250 which included a bottle of wine. For that price unfortunately the food was just okay!
We would definitely stay here again!
Our only disappointment
Rhonda
Stayed 2 nights in Mar 2024
Response from The Malcolm Hotel on 22 Mar 2024
Dear Rhonda, Thank you for your feedback regarding your stay. It is our mission to always strive for excellent service. We apologize for any inconvenience you faced during your stay. We wish you happy travels. Kind Regards, The Malcolm Hotel Team
Hello William, On behalf of the Malcolm Hotel staff & Management, thank you for taking the time to review us. We are so pleased to hear that you enjoyed your stay with us! We look forward to welcoming you back to our hotel! Until then, take care. Kind Regards, The Malcolm Hotel Team
wonderful stay. Beautiful scenery with nearby walk ways.
Kimberly
Stayed 2 nights in Feb 2024
Response from The Malcolm Hotel on 22 Mar 2024
Hello Kimberly, On behalf of the Malcolm Hotel staff & Management, thank you for taking the time to review us. We are so pleased to hear that you enjoyed your stay with us! We look forward to welcoming you back to our hotel! Until then, take care. Kind Regards, The Malcolm Hotel Team
On behalf of the Malcolm Hotel staff & Management, thank you for taking the time to review us, Nick. We are so pleased to hear that you enjoyed your stay with us! We look forward to welcoming you back to our hotel! Until then, take care. Kind Regards,RyanConcierge
6/10 Okay
Clifford
17 Mar 2024
Clifford
Stayed 1 night in Mar 2024
Response from The Malcolm Hotel on 7 Apr 2024
On behalf of the Malcolm Hotel staff & Management, thank you for taking the time to review us, Clifford. We are so pleased to hear that you enjoyed your stay with us! We look forward to welcoming you back to our hotel! Until then, take care. Kind Regards
10/10 Excellent
Kathryn
Travelled with pets, Travelled with partner
16 Mar 2024
Amazing property. We were traveling with our dog, and The Malcolm made the trip so easy and enjoyable. The rooms are beautiful, the common areas are relaxing and quiet and the restaurants/service is excellent. We were able to enjoy food at the indoor patios with our dog which allowed us full enjoyment of the beautiful decor and property. We’d definitely stay again.
Kathryn
Stayed 1 night in Mar 2024
Response from The Malcolm Hotel on 17 Mar 2024
On behalf of the Malcolm Hotel staff & Management, thank you for taking the time to review us, kathryn. We are so pleased to hear that you enjoyed your stay with us! We look forward to welcoming you back to our hotel! Until then, take care. Kind Regards
Beautiful location and amenities but expected a bit better quality for the price point. Sheets in room were quite cheap/itchy.
Bre
Stayed 1 night in Mar 2024
Response from The Malcolm Hotel on 13 Mar 2024
On behalf of the Malcolm Hotel staff & Management, thank you for taking the time to review us, Bre. We are so pleased to hear that you enjoyed your stay with us! We look forward to welcoming you back to our hotel! Until then, take care. Kind Regards
Easy access to checkin, 2 hot tubs and a warm pool.
Sam
Stayed 1 night in Mar 2024
Response from The Malcolm Hotel on 13 Mar 2024
On behalf of the Malcolm Hotel staff & Management, thank you for taking the time to review us, Sam. We are so pleased to hear that you enjoyed your stay with us! We look forward to welcoming you back to our hotel! Until then, take care. Kind Regards
10/10 Excellent
Arlee
Travelled with family and small children, Travelled with group
Stunning property! Amazing mountain views. Outdoor pool in the winter is very nice. Sterling restaurant is simply amazing. Best Sunday brunch I’ve ever had.
Arlee
Stayed 3 nights in Mar 2024
Response from The Malcolm Hotel on 13 Mar 2024
On behalf of the Malcolm Hotel staff & Management, thank you for taking the time to review us, Arlee. We are so pleased to hear that you enjoyed your stay with us! We look forward to welcoming you back to our hotel! Until then, take care. Kind Regards
Always a wonderful stay at the Malcolm! Stayed here this weekend for a friends wedding, and it had everything you’d look for in a hotel.
Ria
Stayed 2 nights in Mar 2024
Response from The Malcolm Hotel on 13 Mar 2024
On behalf of the Malcolm Hotel staff & Management, thank you for taking the time to review us, Ria. We are so pleased to hear that you enjoyed your stay with us! We look forward to welcoming you back to our hotel! Until then, take care. Kind Regards
Beautiful property and location. Hot tub was closed due to cold weather which was unfortunate but we had fun in the games room area instead. Will definitely be back!!
Mike
Stayed 1 night in Mar 2024
Response from The Malcolm Hotel on 10 Mar 2024
Dear Mike, Thank you for your feedback regarding your stay. It is our mission to always strive for excellent service. We apologize for any inconvenience you faced during your stay. We wish you happy travels. Kind Regards, The Malcolm Hotel Team
10/10 Excellent
Jacob W
10 Mar 2024
Jacob W
Stayed 1 night in Mar 2024
Response from Laura on 30 Mar 2024
Good evening,On behalf of the Malcolm Hotel staff & Management, thank you for taking the time to review us. We are so pleased to hear that you enjoyed your stay with us! We look forward to welcoming you back to our hotel! Until then, take care. Kind Regards
10/10 Excellent
Maria
9 Mar 2024
Liked: Property conditions & facilities
Maria
Stayed 1 night in Mar 2024
Response from The Malcolm Hotel on 13 Mar 2024
On behalf of the Malcolm Hotel staff & Management, thank you for taking the time to review us,Maria. We are so pleased to hear that you enjoyed your stay with us! We look forward to welcoming you back to our hotel! Until then, take care. Kind Regards
8/10 Good
Kylie
9 Mar 2024
Kylie
Stayed 1 night in Feb 2024
Response from The Malcolm Hotel on 10 Mar 2024
Dear Kylie, Thank you for your feedback regarding your stay. It is our mission to always strive for excellent service. We apologize for any inconvenience you faced during your stay. We wish you happy travels. Kind Regards, The Malcolm Hotel Team
Beautiful room with majestic views. Clean and very modern.
Gayle
Stayed 2 nights in Mar 2024
Response from The Malcolm Hotel on 7 Mar 2024
On behalf of the Malcolm Hotel staff & Management, thank you for taking the time to review us, Gayle. We are so pleased to hear that you enjoyed your stay with us! We look forward to welcoming you back to our hotel! Until then, take care. Kind Regards
One of my favourite places to stay in The Bow Valkey. It’s one of the fewer upscale hotels with a reasonable price tag unlike the fairmont hotels. Right on the centre of Canmore so you can walk everywhere and being located in Spring Creek your off the main tourist path so it still feels private. I have been treated so well here and go back at least twice a year.
Adam
Stayed 2 nights in Feb 2024
Response from The Malcolm Hotel on 7 Mar 2024
On behalf of the Malcolm Hotel staff & Management, thank you for taking the time to review us, Adam. We are so pleased to hear that you enjoyed your stay with us! We look forward to welcoming you back to our hotel! Until then, take care. Kind Regards
Excellent hotel experience. Clean, amazing location, underground parking, outdoor pool with the most luxurious bath robes. Will definitely stay again and recommend to others
Lindsay
Stayed 1 night in Mar 2024
Response from The Malcolm Hotel on 7 Mar 2024
On behalf of the Malcolm Hotel staff & Management, thank you for taking the time to review us, Lindsay. We are so pleased to hear that you enjoyed your stay with us! We look forward to welcoming you back to our hotel! Until then, take care. Kind Regards
Great location, excellent friendly staff, will stay again!
Carrie
Stayed 2 nights in Feb 2024
Response from The Malcolm Hotel on 3 Mar 2024
On behalf of the Malcolm Hotel staff & Management, thank you for taking the time to review us, Carrie. We are so pleased to hear that you enjoyed your stay with us! We look forward to welcoming you back to our hotel! Until then, take care. Kind Regards, The Malcolm Hotel Team.
2/10 Terrible
Joseph
Travelled with partner
1 Mar 2024
Disliked: Cleanliness, staff & service
Unfriendly staff
Joseph
Stayed 1 night in Jan 2024
Response from The Malcolm Hotel on 2 Mar 2024
Dear Joseph, Thank you for your feedback regarding your stay. It is our mission to always strive for excellent service. We apologize for any inconvenience you faced during your stay. We wish you happy travels. Kind Regards, The Malcolm Hotel Team
Great location and the Sterling grill was an amazing place to eat. Good location to dowtown activities.
Kevin
Stayed 3 nights in Feb 2024
Response from Laura on 29 Feb 2024
On behalf of the Malcolm Hotel staff & Management, thank you for taking the time to review us, Kevin. We are so pleased to hear that you enjoyed your stay with us! We look forward to welcoming you back to our hotel! Until then, take care. Kind Regards
On behalf of the Malcolm Hotel staff & Management, thank you for taking the time to review us, Philippe. We are so pleased to hear that you enjoyed your stay with us! We look forward to welcoming you back to our hotel! Until then, take care. Kind Regards,RyanConcierge
Love this hotel! The staff was so welcoming and kind. The views are incredible. Beautiful hotel!
Shannon Marie
Stayed 1 night in Feb 2024
Response from Laura on 23 Feb 2024
On behalf of the Malcolm Hotel staff & Management, thank you for taking the time to review us, Shannon Marie. We are so pleased to hear that you enjoyed your stay with us! We look forward to welcoming you back to our hotel! Until then, take care. Kind Regards
The staff was exceptionally friendly. The breakfast was one of the highlights, our room was fresh clean and had an amazing view. It was extremely difficult to leave!
Pamela
Stayed 3 nights in Feb 2024
Response from Laura on 23 Feb 2024
On behalf of the Malcolm Hotel staff & Management, thank you for taking the time to review us, Pamela. We are so pleased to hear that you enjoyed your stay with us! We look forward to welcoming you back to our hotel! Until then, take care. Kind Regards