Rooftop terrace

Reviews of Ramada Plaza by Wyndham Calgary Downtown

3 out of 5
Ramada Plaza by Wyndham Calgary Downtown
708 8th Avenue SW, Calgary, AB

Reviews

7.6

Good

Rating 10 - Excellent. 352 out of 1000 reviews" "
Rating 8 - Good. 297 out of 1000 reviews" "
Rating 6 - Okay. 165 out of 1000 reviews" "
Rating 4 - Poor. 105 out of 1000 reviews" "
Rating 2 - Terrible. 81 out of 1000 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

7.0/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Shefali Santosh

Travelled with family
Liked: Cleanliness, staff & service
Old place need some maintenance, but apart from that staff, service, discount on breakfast 😂, timeliness.. all spot on… Will not hesitate to return in future…
Stayed 1 night in May 2024
Response from The Ramada Plaza Calgary Downtown on 21 May 2024
Thank you, Shefali Santosh, for your positive review! We're glad to hear that you found our staff, service, and breakfast discount to be spot on. We appreciate your feedback regarding the need for maintenance, and we'll work on improving our facilities.It's wonderful to know that you would not hesitate to return in the future. We look forward to welcoming you back for another enjoyable stay!

4/10 Poor

Bhavya

Travelled with group
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
For the amount we paid sorry but the room condition, bathroom was pathetic! No parking is available even whe the charges are $20 per day. The staff is good , no complaints with them, but the building is old, quality is 2 star. Not worth it.
Stayed 2 nights in May 2024
Response from The Ramada Plaza Calgary Downtown on 21 May 2024
Thank you for sharing your feedback. We sincerely apologize for the condition of the room and bathroom during your stay. It's disappointing to hear that we did not meet your expectations, especially considering the price you paid.We also regret the inconvenience caused by the parking situation. Please know that we are actively working on improvements to our facilities to provide a better experience for our guests.Your kind words about our staff are appreciated, and we will share your feedback with them. We value your input and hope to have the opportunity to welcome you back in the future for a much-improved stay.

10/10 Excellent

eileen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Warren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great area to visit and easy to get around downtown Calgary.
Stayed 1 night in May 2024
Response from The Ramada Plaza Calgary Downtown on 20 May 2024
Thank you, Warren, for your positive review! We're glad to hear that you enjoyed our great location and found it easy to get around downtown Calgary. Your feedback is appreciated, and we hope to welcome you back for another pleasant stay soon.

8/10 Good

Ashish

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in May 2024
Response from The Ramada Plaza Calgary Downtown on 20 May 2024
Thank you, Ashish, for your positive review! We're glad to hear that you had a good experience during your stay. If there's anything we can do to make your next visit even better, please let us know. We look forward to welcoming you back soon.

8/10 Good

mike

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in May 2024
Response from The Ramada Plaza Calgary Downtown on 21 May 2024
Thank you, Mike, for your positive review! We're glad to hear that you had a good experience during your stay. If there are any specific areas where we can improve to earn that fifth star from you, please let us know. We value your feedback and look forward to welcoming you back soon.

4/10 Poor

Jordana

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was not good, we can see sealing is stained with water, same with bathroom, we went outside the room and it smelt like cigarette, the key card did not work and the door was hard to shut, the bathroom was so small and the tub was very slippery, there was no fridge inside or nothing.
Stayed 2 nights in May 2024
Response from The Ramada Plaza Calgary Downtown on 20 May 2024
Thank you for taking the time to share your feedback. I'm very sorry to hear about the issues you encountered during your stay. Your experience does not reflect the standards we aim to maintain, and I apologize for the inconveniences you faced. If you have any further details to share or if there's anything we can do to make amends, please feel free to contact us directly. We value your feedback and hope to have the opportunity to provide you with a better experience in the future.

10/10 Excellent

Rachael, Sylvan Lake

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
All of the staff were friendly and helpful. Our room was perfect, spacious and clean. We loved that there was plenty of storage, a fridge and a coffee maker!
Stayed 1 night in May 2024
Response from The Ramada Plaza Calgary Downtown on 20 May 2024
Thank you, Rachael, for your fantastic review! We're delighted to hear that you had a perfect stay and found our staff friendly and helpful. It's great to know that you enjoyed your spacious, clean room with ample storage, a fridge, and a coffee maker.Your satisfaction is our top priority, and we appreciate your kind words. We look forward to welcoming you back for another wonderful stay soon!

10/10 Excellent

Khushpreet

Liked: Cleanliness, property conditions & facilities
O
Stayed 1 night in May 2024
Response from The Ramada Plaza Calgary Downtown on 17 May 2024
Thank you, Khushpreet, for your positive rating! We're glad to hear that you had a great experience during your stay. Your satisfaction is important to us, and we appreciate your support.If you have any further feedback or if there's anything specific that you enjoyed about your stay, please feel free to let us know. We value your feedback and look forward to welcoming you back for another fantastic stay in the future!

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They really worked with me when I checked in early to accommodate my stay
Stayed 3 nights in May 2024
Response from The Ramada Plaza Calgary Downtown on 16 May 2024
Thank you, Jonathan, for your positive review! We're delighted to hear that our team was able to accommodate your early check-in and make your stay more convenient. Providing excellent service to our guests is always our top priority, and we're glad we could meet your needs.If there's anything else we can do to enhance your experience during your next stay, please feel free to let us know. We appreciate your feedback and look forward to welcoming you back soon!

6/10 Okay

Anya

Liked: Cleanliness, staff & service, property conditions & facilities
Faced the alley way. Really loud on a Friday night. Otherwise the room was fine, clean and comfortable.
Stayed 1 night in May 2024
Response from Denise on 16 May 2024
Thank you for taking the time to share your feedback. We apologize for the inconvenience caused by the noise from the alley. We're glad to hear that you found the room to be clean and comfortable otherwise. We will look into ways to address the noise issue to ensure a more peaceful stay for our guests in the future.We appreciate your valuable input and hope to have the opportunity to welcome you back for a more enjoyable experience.

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Great downtown hotel
Stayed 1 night in Feb 2024
Response from The Ramada Plaza Calgary Downtown on 17 May 2024
Thank you, Kevin, for your excellent review! We're thrilled to hear that you had a great experience at our downtown hotel. Your satisfaction is our top priority, and we're delighted that you enjoyed your stay with us.If you have any further feedback or if there's anything else we can do to enhance your next visit, please feel free to let us know. We appreciate your support and look forward to welcoming you back soon!

8/10 Good

Huynh Thanh Hai

Liked: Cleanliness, staff & service, property conditions & facilities
Good facilities but the pool is not available when i was here
Stayed 5 nights in May 2024
Response from Denise on 15 May 2024
We appreciate you sharing your feedback with us. It's great to hear that you enjoyed our facilities. We apologize for the inconvenience of the pool being unavailable during your visit. Please note that our outdoor pool is closed during the cold season, but it will be open very soon. Thank you for your understanding, and we hope to welcome you back for a more enjoyable experience.

2/10 Terrible

Rafael Luis

Travelled with family, Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
parking isnt included!! its an extra payment. the temperature on the room you cannot also change. no fridge as well on the room, paying $200 for a room without a fridge and a temperature control isnt worth it
Stayed 1 night in May 2024
Response from Denise on 11 May 2024
Thank you for sharing your feedback about your recent stay. We apologize for any inconvenience caused by the lack of included parking and the room temperature control. We offer valet parking service for an additional fee, and we're sorry if this wasn't made clear during your booking process. Regarding the absence of a fridge in the room, we have fridges available on request. We understand your frustration and will consider it as we continue to improve our offerings. We appreciate your input and hope to provide a more satisfactory experience.

8/10 Good

bryson

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay
Stayed 1 night in May 2024
Response from Denise on 11 May 2024
We appreciate you taking the time to provide feedback regarding your recent stay. We are pleased to learn that your experience was a positive one. Your satisfaction is of the utmost importance to us, and we hope to continue providing you with superior service in the future. Thank you for choosing to stay with us, and we look forward to welcoming you back soon.

4/10 Poor

Sadie

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff was rude and not helpful, shower hardly worked, key cards hardly ever worked, could never get ahold of the front desk for any questions and always had to go from the 8th floor down to the lobby to get anything. One staff member at the front desk was helpful in the morning, but otherwise they gave us the wrong room and we had to carry all our belongings room to room and blamed it on us for not knowing
Stayed 1 night in May 2024
Response from Denise on 11 May 2024
We are sorry that your recent stay was not up to your expectations. We strive to provide exceptional service to all of our guests, and it's disappointing to hear that we fell short in your case. We apologize for any inconvenience caused by the issues you experienced with the room and key cards, and we will definitely take your feedback into account to make improvements where necessary. We appreciate your feedback and hope to have the opportunity to provide you with a better experience in the future.

10/10 Excellent

Changjo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
:)
Stayed 1 night in May 2024
Response from Denise on 7 May 2024
Thank you for taking the time to leave a rating of 5 out of 5 for your recent stay with us. We are thrilled to hear that you had an excellent experience and we appreciate your positive feedback. We hope to have the opportunity to welcome you back in the future and provide you with another memorable stay.

10/10 Excellent

Jada

Liked: Cleanliness, staff & service
Stayed 3 nights in May 2024
Response from Denise on 7 May 2024
Thank you for taking the time to rate your recent stay with us. We appreciate your feedback and are thrilled to hear that you had a great experience.We hope to have the pleasure of welcoming you back soon for another enjoyable stay.

10/10 Excellent

Mohammad, Edmonton

Business traveller
Liked: Cleanliness, staff & service
Nice area
Stayed 1 night in May 2024
Response from The Ramada Plaza Calgary Downtown on 6 May 2024
Thank you for your review, Mohammad! We're glad to hear that you enjoyed the area surrounding our hotel. If there's anything specific you loved about your stay or any areas where we can improve, please feel free to let us know. We appreciate your feedback!

8/10 Good

Erick, Edmonton

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and quiet. Valet parking available. However, parking is not free.
Stayed 1 night in May 2024
Response from The Ramada Plaza Calgary Downtown on 6 May 2024
Thank you for your feedback, Erick! We're delighted to hear that you found our hotel clean and quiet, and that you appreciated the availability of valet parking. We understand that parking fees can be a consideration, and we'll certainly take your comment into account as we strive to enhance our guests' experience. We hope to have the opportunity to welcome you back in the future!

8/10 Good

Kim

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The people who work in the hotel and the restaurant were helpful friendly and attentive
Stayed 3 nights in May 2024
Response from The Ramada Plaza Calgary Downtown on 6 May 2024
Thank you, Kim, for taking the time to share your experience! We're glad to hear that our team members were helpful, friendly, and attentive throughout your stay. Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back again soon!

6/10 Okay

Tara Highsaw

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Not the worst hotel ive stayed at but certainly not the best. Was fairly clean, staff was friendly. However, limited vending machines, convenience store in hotel was barely open, charges extra for breakfast, bed/sidetables/shower/bathroom light needs to be updated. The elevators were excruciatingly slow. Limited parking available and the one that is available isnt truck friendly and costs $20 per night. Probably wont stay there again.
Stayed 3 nights in May 2024
Response from The Ramada Plaza Calgary Downtown on 6 May 2024
Thank you for sharing your feedback with us, Tara. We're pleased to hear that you found our staff friendly and the cleanliness satisfactory. We apologize for any inconvenience you experienced with our amenities and facilities. Your comments regarding the vending machines, convenience store hours, and parking are duly noted, and we will explore ways to improve in these areas. We understand your concerns about the outdated aspects of the room and the slow elevators, and we will address these issues to enhance the overall guest experience. We hope to have the opportunity to welcome you back in the future and provide a more enjoyable stay. If you have any further feedback or questions, please feel free to reach out to us.

10/10 Excellent

shauna

Liked: Cleanliness
Stayed 1 night in May 2024
Response from The Ramada Plaza Calgary Downtown on 6 May 2024
Thank you for your positive rating, Shauna! We're delighted to hear that you had a great experience during your stay. If there's anything specific you appreciated or any areas where we excelled, please don't hesitate to let us know. We value your feedback and look forward to welcoming you back in the future!

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from Denise on 4 May 2024
We appreciate you taking the time to rate our service with 4 stars. Your feedback is valuable to us, and we will use it to improve our service and ensure that we provide the best possible experience to all our guests. We hope that you will consider visiting us again in the future, and we are committed to exceeding your expectations. Thank you for choosing to stay with us.

10/10 Excellent

Setareh

Stayed 1 night in Apr 2024
Response from The Ramada Plaza Calgary Downtown on 21 May 2024
Thank you, Setareh, for your 5-star review! We're thrilled to hear that you had an excellent experience with us. Your satisfaction is our top priority, and we appreciate your positive feedback. We look forward to welcoming you back for another fantastic stay soon!

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff were fantastic, i had a shirt stay with friends and it was great
Stayed 1 night in Apr 2024
Response from Denise on 1 May 2024
Thank you for taking the time to leave a review! We're thrilled to hear that you enjoyed your stay with friends and that our staff was able to provide you with fantastic service. We take great pride in ensuring that our rooms are clean and comfortable for our guests, so we're happy to hear that you found your room to be up to your standards. We hope to have the opportunity to welcome you back in the future!

10/10 Excellent

Cory

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the balcony
Stayed 3 nights in Feb 2024
Response from The Ramada Plaza Calgary Downtown on 30 Apr 2024
Thank you, Cory, for your wonderful review! We're thrilled to hear that you enjoyed the balcony during your stay. Your satisfaction is our priority, and we're delighted that you had a positive experience. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon!

8/10 Good

Devon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and room were good, wi fi was poor
Stayed 3 nights in Apr 2024
Response from The Ramada Plaza Calgary Downtown on 30 Apr 2024
Thank you for sharing your feedback, Devon. We're glad to hear that you found our service and room to be good. However, we apologize for the inconvenience caused by the poor Wi-Fi. Your comments are valuable to us, and we will address this issue to ensure a better experience for our guests in the future. If there's anything else we can do to improve your stay, please don't hesitate to let us know. We appreciate your feedback and hope to welcome you back for an even better experience next time.

6/10 Okay

Nathalie

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The staff were very helpful and friendly
Stayed 2 nights in Apr 2024
Response from The Ramada Plaza Calgary Downtown on 29 Apr 2024
Thank you, Nathalie, for your feedback. We're pleased to hear that you found our staff helpful and friendly. Your comments are appreciated, and we're committed to enhancing every aspect of your experience. If there are any specific areas you feel we can improve, please don't hesitate to let us know. We hope to welcome you back for a more enjoyable stay in the future.

6/10 Okay

Sisi

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from The Ramada Plaza Calgary Downtown on 28 Apr 2024
Thank you for taking the time to share your feedback, Sisi. We apologize that your experience did not meet your expectations. Your comments are important to us, and we will use them to improve our services. If there are specific areas you feel we can address to enhance your experience, please let us know. We hope to have the opportunity to welcome you back in the future for a more positive stay.

10/10 Excellent

Arnold

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 ⭐️
Stayed 3 nights in Apr 2024
Response from The Ramada Plaza Calgary Downtown on 27 Apr 2024
Thank you so much, Arnold, for your fantastic 5-star review! We're delighted to hear that you had such a wonderful experience during your stay. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back again soon!

10/10 Excellent

Vishva

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the view from the hotel. And Best service ever received❤️
Stayed 1 night in Apr 2024
Response from Denise on 26 Apr 2024
Thank you for sharing your positive experience with us! We're thrilled to hear that you enjoyed the beautiful view from the hotel and received the best service ever. We strive to provide exceptional service to all our guests, and we're glad to have exceeded your expectations. We hope to welcome you back soon for another enjoyable stay.

10/10 Excellent

Shirley

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our room could use a refresh - particularly the bathroom. Beds are comfortable.
Stayed 1 night in Apr 2024
Response from Denise on 25 Apr 2024
Thank you for taking the time to share your feedback. We're glad to hear that you found the beds comfortable. We apologize for any inconvenience caused by the condition of the bathroom. We appreciate your suggestion about refreshing the room and will make sure to take it into consideration for future improvements. We hope to have the opportunity to welcome you back in the future.

4/10 Poor

Jami

Travelled with group
Disliked: Amenities, property conditions & facilities
The hotel is obviously based on an older property and it clearly shows in the condition of the rooms. Some of the doorways are tiny and some of the ceilings far lower than standard. It’s understandable that this is something we deal with in downtown areas but this hotel does not seem to care about even attempting to fix things up. Our balcony door did not latch properly at all and would only close by deadbolt. The flooring transition at the bathroom door was nearly not existent, there was a one inch gap between the bathroom flooring and carpet where the subfloor and wood was visible. Very unprofessional and unfinished. There was no fan system in the bathroom so not only was it quite small with a very low ceiling, but it was also very dank and musty and I wouldn’t want to be breathing in that room for very long. We were fairly certain we found blood stains on the wall or perhaps some other dark reddish brown liquid. The glass dome of our ceiling light fixture was broken with sharp edges exposed, also very unprofessional. Some of the wallpaper was beginning to peel from the walls. Overall, the lobby is lovely but your room feels dilapidated and dirty. Obviously you get what you pay for but this was still a disappointing stay and people should be aware that this is what they’re getting for their money.
Stayed 1 night in Apr 2024
Response from The Ramada Plaza Calgary Downtown on 22 Apr 2024
We are truly sorry to hear about your unpleasant visit. Your detailed feedback is really helpful to us, and we apologize for the problems you faced with the state of your room. Please be assured that we take these concerns very seriously and will address them as soon as possible to ensure that similar situations do not occur again. If there is anything further we can do for you or if you have any other information to provide, please do not hesitate to reach out.

4/10 Poor

Travis

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very loud, kids running in halls through the night, people smoking weed and stinking the whole floor. Window duct taped shut, no bathroom fan, room was missing fridge. Tv damaged. Definitely wouldn’t recommend.
Stayed 2 nights in Apr 2024
Response from The Ramada Plaza Calgary Downtown on 22 Apr 2024
We're truly sorry to hear about your disappointing experience during your stay. Your feedback is incredibly valuable to us, and we apologize for falling short of your expectations. We're committed to addressing these issues and ensuring that they're resolved promptly. If you have any further details or concerns you'd like to share, please feel free to reach out.

6/10 Okay

Natalie

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I had booked and paid extra for a balcony room, when we arrived an hour after check in, our room wasn’t ready and was given a room without a balcony without a change to the room price. We also went to the hotels restaurant/pub at 7:00 on the Friday night, just to be told that they were closed. All posters on site as well as their website state they are open till 9:00 pm. The hotel itself is clean and updated, staff were very kind and helpful.
Stayed 2 nights in Apr 2024
Response from The Ramada Plaza Calgary Downtown on 22 Apr 2024
Thank you for sharing your feedback, Natalie.our feedback is valuable to us, and we'll address these issues internally to ensure a better experience for our guests in the future. We appreciate your kind words about our clean and updated facilities, as well as our helpful staff. Thank you for bringing these matters to our attention, and we hope to have the opportunity to welcome you back for a more seamless stay.

10/10 Excellent

Kerlyn Jessenia Molina

Liked: Cleanliness, staff & service, property conditions & facilities
Pretty nice
Response from The Ramada Plaza Calgary Downtown on 22 Apr 2024
Thank you for your 5-star rating! We're delighted to hear that you had a pleasant experience during your stay. If you have any further feedback or if there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to welcoming you back again soon!

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024
Response from The Ramada Plaza Calgary Downtown on 22 Apr 2024
Thank you for your 5-star rating! We're delighted to hear that you had a pleasant experience during your stay. If you have any further feedback or if there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to welcoming you back again soon!

10/10 Excellent

Francis

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and quiet
Stayed 2 nights in Apr 2024
Response from The Ramada Plaza Calgary Downtown on 20 Apr 2024
Thank you for your feedback, Francis! We're thrilled to hear that you enjoyed a peaceful stay with us. If there's anything more we can do to enhance your experience in the future, please feel free to let us know. We look forward to welcoming you back again soon!

2/10 Terrible

Jyoti

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very small room. Washroom tub needed renovation wall paper coming off the walls in the washroom. Went to use washroom in theain lobby saw bugs on the wet floor sign. I would never come back to this property again. Found a random man sitting on the floor blocking the hallway not safe.
Stayed 1 night in Apr 2024
Response from The Ramada Plaza Calgary Downtown on 20 Apr 2024
Thank you for taking the time to share your experience with us. We're deeply sorry to hear about your disappointing experience, Jyoti. Your feedback is valuable to us, and we apologize for falling short of your expectations. Please know that we take cleanliness and maintenance very seriously, and we'll address the issues you've mentioned with our team to ensure they are resolved promptly. We understand your decision not to return, but we hope you'll reconsider in the future, as we strive to improve our services continuously. If you'd like to discuss your concerns further or provide more details, please don't hesitate to reach out.

10/10 Excellent

Corey

Travelled with family
Liked: Staff & service, amenities
The room was dated burns in the carpet. Needs major overall. For the money I would stay at an updated hotel.
Stayed 1 night in Apr 2024
Response from The Ramada Plaza Calgary Downtown on 20 Apr 2024
Thank you for sharing your experience, Corey. We apologize for any inconvenience caused by the condition of the room. Your feedback is valuable to us, and we'll use it to improve our services. We appreciate your patronage and hope to have the opportunity to welcome you back in the future. If you have any further comments or concerns, please don't hesitate to reach out to us.

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from The Ramada Plaza Calgary Downtown on 20 Apr 2024
Thank you for your positive feedback, Troy! We're delighted to hear that you had a great experience during your stay. Your satisfaction is our priority, and we appreciate your kind words. We'll be sure to share your feedback with our staff as it serves as encouragement to continue delivering excellent service. If you have any further comments or suggestions, please feel free to let us know. We look forward to welcoming you back on your next visit.

10/10 Excellent

Rupinder

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from The Ramada Plaza Calgary Downtown on 17 Apr 2024
Thank you, Rupinder, for your 5-star rating! We're delighted to hear that you had a pleasant experience during your stay. If you have any further feedback or if there's anything else we can assist you with in the future, please don't hesitate to reach out. We look forward to welcoming you back again soon!

8/10 Good

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly staff. Room was very clean
Stayed 3 nights in Apr 2024
Response from The Ramada Plaza Calgary Downtown on 16 Apr 2024
We appreciate your feedback, Scott! It's great to hear that you found our staff friendly and your room clean. If there's anything specific you think we could improve upon to earn that extra star next time, please feel free to let us know. We hope to have the opportunity to welcome you back again soon!

2/10 Terrible

Umesh

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from The Ramada Plaza Calgary Downtown on 16 Apr 2024
We're sorry to hear that your experience fell short of expectations, Umesh. If there's anything specific that disappointed you during your stay, please don't hesitate to reach out and let us know. Your feedback is invaluable in helping us improve our services.

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from The Ramada Plaza Calgary Downtown on 16 Apr 2024
Thank you for your positive review, Paul! We're thrilled to hear that you had a great experience during your stay. If you have any further feedback or if there's anything we can do to make your next stay even better, please don't hesitate to reach out. We look forward to welcoming you back in the future!

10/10 Excellent

Alexandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There is a gentleman who works at the front with glasses and a bit of a beard, he is so helpful and wonderful! They almost need to put signs up though reminding people to be quiet in the hallways and stuff. My room was right off the elevator so it was very loud at time.. people and people dragging their bags across the hard floor. I stay here for work and it can be very loud. But location is great, beds are comfy too! But their restaurant closes early every time I’ve been here
Stayed 3 nights in Apr 2024
Response from The Ramada Plaza Calgary Downtown on 16 Apr 2024
Thank you for your feedback, Alexandra! We're delighted to hear that you found our staff helpful and enjoyed the comfort of our beds. We apologize for any inconvenience caused by noise from the hallways and the early closure of our restaurant. Your comments regarding signage and noise are noted, and we'll strive to address them to enhance the overall experience for our guests. We appreciate your business and hope to welcome you back soon. If there's anything else we can assist you with, please feel free to let us know.

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendly staff. The hotel is conveniently located within walking distance to many points of interest.
Stayed 4 nights in Apr 2024
Response from The Ramada Plaza Calgary Downtown on 13 Apr 2024
Thank you, Michael, for your excellent review! We're delighted to hear that you had a positive experience with our helpful and friendly staff. It's great to know that our convenient location allowed you to explore many points of interest within walking distance. Your feedback is appreciated, and we hope to have the pleasure of welcoming you back for another enjoyable stay in the future. If you need any assistance or have any further feedback to share, please feel free to reach out. We look forward to serving you again soon!

10/10 Excellent

KAVITA

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from The Ramada Plaza Calgary Downtown on 22 Apr 2024
Thank you for your five-star rating! We're happy to hear that you had a great stay. If you have any more comments or if there is anything else we can do for you in the future, please do not hesitate to reach out. We look forward to having you back soon!

10/10 Excellent

Blair, Prince Albert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in downtown Calgary. Close to shopping and dining.
Stayed 1 night in Apr 2024
Response from The Ramada Plaza Calgary Downtown on 13 Apr 2024
Thank you, Blair, for your positive feedback! We're thrilled to hear that you enjoyed your stay at our hotel in downtown Calgary. It's fantastic to know that our location near shopping and dining establishments added to your overall experience. Your satisfaction is important to us, and we appreciate you taking the time to share your review. If you ever find yourself in Calgary again, we'd be delighted to welcome you back for another great stay. If there's anything else we can assist you with, please don't hesitate to let us know. We look forward to serving you again soon!