All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Friendly staff, large rooms, clean, easy check in and check out
Christine
Stayed 1 night in May 2024
Response from Gfd on 13 May 2024
Thank you, Christine, for your review!We appreciate your feedback regarding our staff, our suites and the cleanliness of the suite.
8/10 Good
James, Highland Village
Travelled with family
12 May 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Under renovation. Limited access and equipment and fencing.
James
Stayed 2 nights in May 2024
Response from Gfd on 12 May 2024
Thank you, James, for your review!I am unsure what you mean limited access. All areas of hotel are accessible except floors, 9,8 and 7 which are currently under renovation.
Breakfast was good. It could have been warmer.
Construction in hotel plus area next door distracted a bit from the property.
Staff was friendly and helpful and room was spacious, quite and comfortable.
Larry
Stayed 2 nights in Apr 2024
Response from Gfd on 2 May 2024
Thank you, Larry, for your review!We are happy you had a good stay.
The property is situated in a noisy street. A renovation is going on. I hope that the hotel will place double glass.
Breakfast was excellent and the reception would help with all our questions. We enjoyed our stay, not far from the trainstation with a free ride downtown.
Max
Stayed 2 nights in Apr 2024
Response from Gfd on 2 May 2024
Thank you, Max, for your review!We have posted our renovations on Expedia, the noise is during business hours from 9 to 4 pm. We will be replacing all windows next year after the construction is complete.We are happy you found our staff friendly and enjoyed our free complimentary hot continental buffet breakfast.
Great updated room. Nice staff. Free parking appreciated.
Lynn
Stayed 1 night in Apr 2024
Response from Gfd on 29 Apr 2024
Thank you, Lynn, for your review!We are happy you enjoyed our newly renovated suite.
8/10 Good
Mukesh
Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner
28 Apr 2024
Liked: Staff & service
Location is good.
Mukesh
Stayed 6 nights in Apr 2024
Response from Gfd on 28 Apr 2024
Thank you, Mukesh, for your review!We are happy to learn you liked our location with its close proximity to major highways, shopping, and entertainment venues.
The staff: are amazing, very helpful, and friendly.
The hotel: outdated, really noisy because of the construction, no balcony, the breakfast is very basic, NOT sound proof as advertised.
Laith
Stayed 2 nights in Apr 2024
Response from gfd on 26 Apr 2024
Thank you, Laith, for your review!Please note, as advised you while staying here, we do not advertise, nor do we have standard rooms with balconies.Our construction notices are posted online and at property including the welcome letters we send you.We do provide a free complimentary hot continental buffet breakfast as advertised. If you prefer a full table service meal, there are many restaurants around the hotel and one directly across the street that can provide you with table service.
The property is in the midst of renovations. The rooms also have some issues with soft goods - curtains are not all on the track. There are also carpet tacks coming through the carpet outside the bathroom door.
Michael
Stayed 1 night in Apr 2024
Response from Gfd on 19 Apr 2024
Thank you, Michael, for your review!We apologize for the incident and as you mentioned, we are currently undergoing major renovations
8/10 Good
Bo
Business traveller
18 Apr 2024
A lot of amenities close by
Bo
Stayed 1 night in Apr 2024
Response from gfd on 18 Apr 2024
Thank you, Bo, for your review!We are happy you liked our location with its close proximity to major highways, entertainment venues, and shopping.We appreciate your feedback.
6/10 Okay
Kevin
18 Apr 2024
Kevin
Stayed 1 night in Apr 2024
Response from gfd on 8 May 2024
Thank you, Kevin, for your review!We would appreciate any feedback regarding your freshly renovated suite.A review without explanation does not help other viewers or the property itself.
8/10 Good
Gem
Travelled with family and small children
18 Apr 2024
Liked: Staff & service, amenities
Nice appartment
Gem
Stayed 2 nights in Apr 2024
Response from Gfd on 18 Apr 2024
Thank you, Gem, for your review!We appreciate your feedback.
Thank you, Jennifer, for your review!We appreciate your feedback.
8/10 Good
Daniel
15 Apr 2024
Liked: Cleanliness, staff & service
Ptoperty is quite dated but clean and room was well equipped.
Staff was amazing
Daniel
Stayed 4 nights in Apr 2024
Response from Gfd on 17 Apr 2024
Thank you, Daniel, for your review!We are happy you found our property well equipped with amazing staff.We are sorry you missed our renovation signs which is currently going on.We have completed 6 floors, another one is coming back within 2 weeks.
Very walkable area. Hotel is under renovation but my floor was not yet upgraded. Clean enough but could be better. Beds were a bit hard. Would stay again as overall a good value.
Harold
Stayed 4 nights in Apr 2024
Response from Gfd on 7 Apr 2024
Thank yoy, Harold, for your review!We are happy you enjoyed your stay.
The staff were very helpful, kind and welcoming! So nice to have good staff like that. Breakfast was amazing, full breakfast & it was good. Unlimited bacon, yum!
Anita
Stayed 2 nights in Apr 2024
Response from Gfd on 5 Apr 2024
Thank you Anita, for your wonderful review!We are glad to learn you found our staff very friendly and enjoyed our free complimentary hot continental buffet breakfast.
8/10 Good
Paul
4 Apr 2024
Disliked: Property conditions & facilities
Paul
Stayed 2 nights in Apr 2024
Response from Gfd on 5 Apr 2024
Thank you, Paul, for your review!
2/10 Terrible
Jaskiran
4 Apr 2024
Jaskiran
Stayed 1 night in Apr 2024
Response from gfd on 25 Apr 2024
Thank you, Jaskiran, for your review!While we welcome all types of reviews, we find yours invalid as you actually did niot stay at the property. You were a "No Show".Unfortunately, our partners do allow this type of review which is not indicative of the stay.
They didn't provide a water bottle even at checkout
chintan
Stayed 1 night in Apr 2024
Response from Gfd on 4 Apr 2024
Thank you, Chintan Patel. For your review!we provide a water fountain that serves hot or cold water. You are welcome to bring your own reusable bottle.
8/10 Good
Yesenia
Travelled with family and small children, Business traveller
4 Apr 2024
Liked: Cleanliness, staff & service, amenities
Great location, good breakfast.
Yesenia
Stayed 1 night in Apr 2024
Response from Gfd on 5 Apr 2024
Thank you, Yesenia, for your review!We are happy you enjoyed our free complimentary hot continental buffet breakfast and liked our location with its close proximity to major highways, shopping, and entertainment venues.
Rooms are very dated. The beds were also not cleaned and there were stains on the bedding…the beds are also not stable.
Dr. Daniel
Stayed 1 night in Apr 2024
Response from Gfd on 3 Apr 2024
Thank you, Daniel, for your review!We have completed 6 floors and 3 underway. We are hoping to be totally completed by December.We are adding many safety devices as well.
Thank you. Giovanbattista, for your review !We are happy you liked our hotel and location it's close proximity to major highways, shopping, and entertainment venues.
6/10 Okay
Melody
3 Apr 2024
Disliked: Cleanliness
$21 for parking, dirty crumbs between bed and nightstand, cloth shower curtain, gross
Melody
Stayed 2 nights in Mar 2024
Response from Gfd on 3 Apr 2024
Thank you, Melody for your review!The shower curtain is a standard in majority of hotels. They are made of materials that repels water.Our parking fees are posted on Expedia and standard for Downtown hotels. Our fees are less or compatible with other hotels.
Hotel is gross , windows don’t open with no screens and very dirty . There is stuff smeared across our tv . Looked way better on the pictures . One of the worst hotels I’ve ever stayed in 👎
Nate
Response from Gfd on 3 Apr 2024
Thank you, Nate, for your review !We do mot advertise opening .windows. they are clean on the inside. The outside is normally cleaned by professional weather permitting.
8/10 Good
Razel
Travelled with family and small children
2 Apr 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The rooms we had could really use an upgrade. Some parts of the building were being renovated I guess they have not gone to our floor where we stayed. They were very big with kitchenettes but very outdated. I couldn't say well-maintained either because our toilet paper holder was loose so we had to leave our toilet paper on the sink counter instead. That's an easy fix for the maintenance. The housekeeper placed it back on the holder roller the next day but did not bother asking the maintenance person to fix it first so what's the point. The carpets are coming off too, the light fixtures were very old so gives the room a dark, spooky feeling. Otherwise, rooms were clean and towels were fresh. Breakfast menus were superb, clean and lots of choices and well-organized. Location is good.
Razel
Stayed 2 nights in Mar 2024
Response from Gfd on 2 Apr 2024
Thank you, Razel, for your review!We are happy you liked our spacious suites. Apologizes regarding the toilet paper holder. We will look after it..