Exterior
Check availability

Reviews of CenterWay Hotel Tonawanda

2 out of 5
CenterWay Hotel Tonawanda
225 Crestmount Avenue, Tonawanda, NY

Reviews

7.6

Good

Rating 10 - Excellent. 286 out of 875 reviews" "
Rating 8 - Good. 285 out of 875 reviews" "
Rating 6 - Okay. 151 out of 875 reviews" "
Rating 4 - Poor. 97 out of 875 reviews" "
Rating 2 - Terrible. 56 out of 875 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shy Kay

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Abdelrahman

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Jim

Liked: Cleanliness, staff & service
Excellent value for the price.
Stayed 2 nights in Apr 2024

8/10 Good

Crystal

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is close to Kenmore Mercy Hospital making it a convenient stay pre-procedure or for family members needing to stay. The room was a bit small and outdated but it was clean and comfortable enough for a short stay. Individuals at the front desk were friendly and offered advice on local dining options.
Stayed 1 night in Apr 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
I like everything !
Stayed 1 night in Apr 2024

8/10 Good

DANIEL

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great no frills place to stay. Price was perfect, room was clean and comfortable. I will definitely stay here again
Stayed 1 night in Apr 2024

8/10 Good

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was clean. Everything was old. Walls were thin so I heard what was going on above me. Bed was eehh ok. It was soft and I was unsure it was stable enough.
Stayed 1 night in Apr 2024

10/10 Excellent

Gail

The pictures of the hotel on line was not the same. The property looks run down
Stayed 1 night in Apr 2024

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice & quite
Stayed 1 night in Apr 2024

10/10 Excellent

Gordon, Marion

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice motel in very quiet area. And fantastic value. Very clean room. Small room but perfectly adequate. Staff very friendly. The breakfast is quite modest. I highly recommend this motel.
Stayed 3 nights in Apr 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Safe and convenient
Stayed 1 night in Apr 2024

8/10 Good

Jelena, Rockford

Travelled with partner
Liked: Cleanliness, staff & service
Staff is nice and helpful. Building is outdated and needs some work done but rooms are clean and thats what's matters the most. Breakfast is decent, a lot of pastry, bagels and toast. Some cereal and oatmeal. It is close to the highway and some 15min from Buffalo downtown. Overall it is a good place for the ahort stay while you are traveling through the area.
Stayed 2 nights in Apr 2024

8/10 Good

Alexandria

Travelled with partner
Liked: Cleanliness, staff & service
This was a good hotel to stay at for one night in town for a concert. The rooms are dated, but it was clean, bed was comfy, and staff was friendly!
Stayed 1 night in Apr 2024

8/10 Good

christine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Fatima

Liked: Staff & service
Disliked: Cleanliness
It was a very convenient place. I went there to prometric center to give my exam so it was a very convenient place. It is very good for the price it is!! .. That is a very good plus point. However, the apartment could have been more clean, the carpet seemed somewhat dirty and i took my own bedsheets to cover the window sill seat. The bed was clean though. The breakfast options were very limited, but I didn’t mind it because for the cost the hotel provides. There was free coffee 24/7 which was good too.
Stayed 3 nights in Apr 2024

8/10 Good

Andrew

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
Clean, comfortable and reasonably priced
Stayed 1 night in Apr 2024

8/10 Good

TRACY

Liked: Cleanliness
cozy
Stayed 1 night in Apr 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Carol, abingdon

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Jeremy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good stay, not much to report. The rooms have TVs with only cable, I'd recommend you bring an Amazon firestick for streaming. There's a big mirror behind the bed, which is nice
Stayed 1 night in Apr 2024

10/10 Excellent

Albina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for the eclipse and for niagara because it was the most affordable i could find. Our room was very clean and comfortable. I loved the way the room was set up & the older charm of the room was nostalgic to hotels ive stated at as a kid, which made it more cozy. The little window bed was our favorite part. The staff was very kind & coffee in the morning was much appreciated. If im ever back in this area i'd stay here again.
Stayed 2 nights in Apr 2024
Response from GM on 17 Apr 2024
We, at Centerway Hotel greatly appreciate you taking the time to express your thoughts and share your experience with this Hotel.Thank you.

10/10 Excellent

JOSE

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
LIMPIEZA
Stayed 2 nights in Apr 2024
Response from GM on 17 Apr 2024
Thank you for giving us the opportunity to serve your lodging needs.

10/10 Excellent

James

Stayed 1 night in Apr 2024

10/10 Excellent

Yu

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was efficiently run. Nothing fancy but everything was easy and comfortable.
Stayed 1 night in Apr 2024
Response from GM on 17 Apr 2024
Thank you for giving us the opportunity to serve your lodging needs. And for sharing your experience with us.

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location. Clean.
Stayed 1 night in Apr 2024
Response from GM on 17 Apr 2024
Thank you for giving us the opportunity to serve your lodging needs. And for sharing your experience with us.

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was quiet. I couldn't get the TV to work and really did not receive any assistance from staff, but I was not there for TV
Stayed 2 nights in Apr 2024

6/10 Okay

Laurie

Travelled with family
Liked: Cleanliness
Good for the price. Walls were thin so quite noisy. Clean.
Stayed 1 night in Apr 2024

6/10 Okay

Donna

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
the room was small, but clean
Stayed 1 night in Apr 2024
Response from GM on 17 Apr 2024
Thank you for giving us the opportunity to serve your lodging needs.

8/10 Good

Willam

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We did not care for the continental breakfast .
Stayed 2 nights in Apr 2024

8/10 Good

Robbi

Liked: Cleanliness, staff & service
good value
Stayed 4 nights in Apr 2024

10/10 Excellent

Aaron

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great hotel to stay at for the eclipse. It was the last affordable hotel option. The staff and service was great!
Stayed 2 nights in Apr 2024
Response from GM on 17 Apr 2024
Thank you for giving us the opportunity to serve your lodging needs. And for sharing your experience with us.

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Apr 2024

10/10 Excellent

Shanise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean. Did not smell. I went over surfaces with Lysol wipes and there was no visible dirt on wipes. Free parking. Easy check in. Rooms are small but for the price and convenience I would say totally worth it if you just need a place to crash. No sight of bugs at all.
Stayed 1 night in Apr 2024
Response from GM on 17 Apr 2024
Thank you for giving us the opportunity to serve your lodging needs. And for sharing your experience at our place.

6/10 Okay

Ashok

Stayed 1 night in Apr 2024

10/10 Excellent

Kelly, Salem

Liked: Cleanliness, staff & service
This is an independently owned Hotel, the price was right, easy to find, very quiet and the cleanest hotel room I've ever stayed in! This is basic, no restaurant/bar and you bring your own shampoo/soap but it was exactly what I needed and the staff were friendly and responsive.
Stayed 1 night in Apr 2024
Response from GM on 17 Apr 2024
Thank you for giving us the opportunity to serve your lodging needs. And for sharing your experience at this Hotel. Our staff is well trained, they know what it is expected and acceptable to our guests, all rooms are inspected before they are made available to rent. Yes, we are a bit frugal, but only to the extend to keep the cost down to our guests. Not when it comes to cleanliness.

10/10 Excellent

Jerome

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The price was convenient.
Stayed 1 night in Apr 2024

10/10 Excellent

Stephen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Affordable, clean, safe and friendly helpful staff. We travel to Buffalo often to visit friends and family and always looking for an affordable, clean and safe place and I think we found it. Will be back for sure!! We also like the location.
Stayed 1 night in Apr 2024

6/10 Okay

MURUGANANTHAN

Travelled with family, Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities
Smile to much smoke
Stayed 1 night in Apr 2024

10/10 Excellent

Ariel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Shaunie

Travelled with family and small children
Liked: Amenities, property conditions & facilities
Smelled like cat pee
Stayed 1 night in Mar 2024

10/10 Excellent

Gail

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the third time I have stayed there. The last two times were after the new owners took over. Very reasonable price. Very clean. Convenient to stores, restaurants, etc. Staff is very pleasant and helpful.
Stayed 1 night in Mar 2024

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
News fridges and microwaves
Stayed 1 night in Mar 2024

6/10 Okay

David

Pto
Stayed 1 night in Mar 2024

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Centerway offers a variety of breakfast goodies and at night for the snacker there are inexpensive vending machines and complementary tea and coffee. I am a frequent traveler and I have chosen The Centerway as my home away from home!
Stayed 1 night in Feb 2024

10/10 Excellent

Kevin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and quiet hotel.
Stayed 13 nights in Feb 2024

10/10 Excellent

sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would definitely stay there again
Stayed 1 night in Feb 2024

8/10 Good

Azhar

Liked: Cleanliness, staff & service, property conditions & facilities
Economy wise , good place to stay. Staff is helpful
Stayed 2 nights in Feb 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
I love it here!?
Stayed 1 night in Feb 2024