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Reviews of Vacationland Inn & Suites

2.5 out of 5
Vacationland Inn & Suites
453 Wilson St, Brewer, ME

Reviews

7.4

Good

Rating 10 - Excellent. 229 out of 689 reviews" "
Rating 8 - Good. 195 out of 689 reviews" "
Rating 6 - Okay. 131 out of 689 reviews" "
Rating 4 - Poor. 69 out of 689 reviews" "
Rating 2 - Terrible. 65 out of 689 reviews" "

7.4/10

Cleanliness

8.2/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

8/10 Good

Robert

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is large, clean, and quiet Continental breakfast provided (tomorrow) Helpful friendly desk personnel Walkable shops, large grassy area for pooch But ... No designated pet stations TV unusually complicated Overall very pleased
Stayed 1 night in May 2024
Response from Front desk on 22 May 2024
We are glad you had a good stay here at Vacationland Inn & Suites. We are sorry to hear the tv was an issue for you. You are correct that there are no designated pet areas to take your dog out. Our guest take their dog out on the grassy areas around the hotel. Thank you for your feedback . We will be looking into your concerns.

6/10 Okay

Sheila

Travelled with partner
Disliked: Property conditions & facilities
Not bad place
Stayed 1 night in May 2024
Response from Management- Vacation Land Inn & Suites on 21 May 2024
Thank you for staying with us.

6/10 Okay

John

Stayed 2 nights in May 2024
Response from Front desk on 22 May 2024
We are glad you stayed with us. We hope you would choose to stay with us again.

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
I wasn't expecting much based on the low price. The room was small and basic, as expected. The surprize is that it appeared to be very well maintained and very clean. I would stay there again.
Stayed 1 night in May 2024
Response from Management- Vacation Land Inn & Suites on 20 May 2024
Thank you for your feedback. We are happy to hear you enjoyed your stay. We look forward to the next time you stay with us. Thank you for staying with us.

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast above expectation. Neighbors below expectation.
Stayed 4 nights in May 2024
Response from Management- Vacation Land Inn & Suites on 20 May 2024
Thank you for staying with us.

8/10 Good

Lorne

Travelled with partner
I would return with family
Stayed 1 night in May 2024
Response from Vacationland Inn Management on 19 May 2024
Thank you for review! We would love to have you and your family come back in the future.

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
I had no problem with the hotel. My problem is with Expedia. I called the day before only to find out there was no reservation. Next time I’ll call the facility directly.
Stayed 1 night in May 2024
Response from Management- Vacation Land Inn & Suites on 20 May 2024
Thank you for staying with us.

8/10 Good

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thought this was an excellent choice for us. We visit from Nova Scotia usually twice yearly. More than reasonably priced and a very convenient location. I dont need fancy, I want clean and comfortable and this certainly was. I'll be back in the fall.
Stayed 2 nights in May 2024
Response from Vacationland Inn Management on 19 May 2024
Thank you for your review. We are thrilled to hear that you enjoyed your stay with us and will be coming back in the fall! We will look forward to seeing you again.

4/10 Poor

Matthew

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I had a really late arival flight with a long layover I got to the property at around 1:30. All i wanted to do was take a shower and sleep. I could not get hot water in the shower so i ended up quickly washing up in a COLD SHOWER. When i brought it to thier attention the next day i was told "sometimes it takes 20 minutes to get hot water!! If they have been aware of this issue it should have been fixed by now.
Stayed 1 night in May 2024
Response from Vacationland Inn Management on 19 May 2024
We apologize for the dissatisfaction you had upon arrival to your room. You are always welcome to reach out to our front desk staff 24/7, so they can assist you with any problems you have during your stay. Thank you for your review.

6/10 Okay

Christine

Travelled with partner
Liked: Staff & service
Staff was very nice. Hotel room was clean but out dated and much needed of repair in certain steas like the missing grout around bath tub. Air conditioner did not work very well and we did not ant to open window since on first floor.
Stayed 2 nights in May 2024
Response from Vacationland Inn Management on 19 May 2024
Thank you for your review. We will be sure to mention to our maintenance department that there are some repairs needed for the room you stayed in. Don't ever hesitate to reach out to the front desk to let us know if there's anything we can do to improve your stay! We hope to welcome you back in the future.

4/10 Poor

Patricia

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Nothing. No staff at desk for check in. Had to wait 15 minutes fo him to be found. Hair in bathroom sink.
Stayed 1 night in May 2024
Response from Vacationland Inn Management on 19 May 2024
We apologize for the inconvenience you had of waiting for 11 minutes. We made sure to check our security camera's because we would never want our guests to feel they were not receiving proper customer service. Our staff member that was on at that time was busy helping another guest in a different part of the hotel. There is a sign at the front desk area that does explain that you can call the listed number if there is no staff at the desk, and they will answer to let you know they will be down as soon as possible. We like to encourage guests to let us know when there are issues during their stay, so we can improve upon it while you are still here. We hope we get the chance to provide you with a far better stay in the future.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly easy to deal with
Stayed 1 night in Apr 2024
Response from Management- Vacation Land Inn & Suites on 16 May 2024
Thank you for staying with us

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient with very friendly staff!
Stayed 2 nights in May 2024
Response from Management- Vacation Land Inn & Suites on 15 May 2024
Thank your for your feed back. We are glad you enjoyed your stay. We look forward to the next time you stay with us.

6/10 Okay

Mitch

Liked: Cleanliness
Disliked: Property conditions & facilities
Exterior of buildings is rough
Stayed 2 nights in May 2024
Response from Management- Vacation Land Inn & Suites on 15 May 2024
Thank you for staying with us.

8/10 Good

Sheila

Travelled with family
Liked: Cleanliness, property conditions & facilities
It was affordable which is a huge plus
Stayed 1 night in May 2024
Response from Management- Vacation Land Inn & Suites on 13 May 2024
Thank you for staying with us.

8/10 Good

Madine

Liked: Cleanliness, staff & service, property conditions & facilities
Loved the free breakfast, service and cleanness.
Stayed 1 night in May 2024
Response from Management- Vacation Land Inn & Suites on 13 May 2024
Thank you for staying with us.

8/10 Good

Madine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The free breakfast, cleanness and service was very good
Stayed 1 night in May 2024
Response from Management- Vacation Land Inn & Suites on 13 May 2024
We appreciate the feedback.Thank you for staying with us.

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The convenience and price. Outstanding friendly staff also
Stayed 1 night in May 2024
Response from Management- Vacation Land Inn & Suites on 12 May 2024
We are so happy to hear you had a great stay with us. Thank you for your feedback we always strive to make everyone stay enjoyable. We look forward to the next time you stay with us.

4/10 Poor

Matthew

Disliked: Staff & service
When I checked in the employee did not mention at all about breakfast (where it is/what time). Or about how to ride the airport shuttle. There were what looked like construction workers or landscapers parked in their work trucks blasting this God awful music in the parking lot, it was at around 6pm but still as a guest I don't want to hear that. Then the next day in the morning I hear the head housekeeper or manager or whatever yelling at some difficult guest next door to me who was sick with diarrhea yeah thanks lady for telling the whole floor that's great! If that guest is giving you a hard time well kick him out! Your disturbing me in the morning!! Yelling so unprofessional. There are no do not disturb signs. I also don't appreciate being woken up at 9:30 am by housekeeping every day! Cigarette buds all over the ground by the smoking areas. I guess there is an office right across the hall from room 129 and every morning employees sit in that office with the door open and talk their mouths aways shut up! It's a motel there's people sleeping. I'm done.
Stayed 3 nights in May 2024
Response from Management- Vacation Land Inn & Suites on 15 May 2024
Thank you for your feedback.

4/10 Poor

Kathleen

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
I knew that for the bargin rate I was getting there were likely going to be some issues. Starting with what was good, the room was very clean, the bed was comfortable the shower was hot, and the breakfast area was clean and they offered a descent variety of food options, including really good coffee! The downside to staying there was that as a woman traveler, I didn't feel safe, and one of the locks on the two exterior doors to my room was broken. My hairdryer wasn't working, and the front desk said they would try to address this, but this didn't. The three biggest problems were the noise outside and inside the room, including lawn mowing which occurred prior to six am one day. The most critical problem was that the room didn't have any heat, and there wasn't a blanket on the bed. The first night when it was cold, I just thought the heat would come on later, but it didn't, nor did it the second night, but I had hope it would. It turns out that when I was checking out of the room, the front desk told me the hotel had shut off the heat, as they were inbetween the cold and hot season. Had I known this, I would not have stayed at the hotel.
Stayed 2 nights in May 2024
Response from Management- Vacation Land Inn & Suites on 11 May 2024
Thank you for your feedback we will take what you said into consideration and look into the issues. thank you for staying with us.

10/10 Excellent

Michelle

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very easy checking in and very friendly staff made a stressful time a little less awful
Stayed 1 night in May 2024
Response from Management- Vacation Land Inn & Suites on 12 May 2024
Thank you for your feed back.We are happy to hear you enjoyed your stay. Thank you for staying with us.

6/10 Okay

Sheila

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It’s quiet . Carpets are stained and dirty. Needs some upgrading
Stayed 2 nights in May 2024
Response from Front desk on 8 May 2024
Thank you for your feedback we will address your concerns.

6/10 Okay

Robert

Liked: Cleanliness, staff & service
Stayed 4 nights in May 2024
Response from Front desk on 8 May 2024
Thank you for your feedback

10/10 Excellent

Ronald

Travelled with partner
Front desk very helpful. Nice breakfast
Stayed 2 nights in Apr 2024
Response from Management- Vacation Land Inn & Suites on 6 May 2024
Thank you for your feedback. We are happy to hear you enjoyed your stay. We look forward to the next time you stay with us. Thank you for staying with us

8/10 Good

Dayton

Travelled with family, Travelled with family and small children
Liked: Staff & service, amenities
Lobby ceiling is completely filthy; yes, there is a fireplace, but nevertheless . . . The ceiling is filthy (and I don't mean it's "not spotless" . . . I mean, it is really filthy. === There was exactly one coat hanger in our room, which was designed to accommodate up to 4 people. How about getting 5 new coat hangers?
Stayed 1 night in May 2024
Response from Management- Vacation Land Inn & Suites on 6 May 2024
Thank you for your feedback. We are looking to the issues you mentioned and will be taking care of them.

8/10 Good

Brandy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Property was clean, very Mainesque in central locations. Breakfast was very good and lots of room to sit. Not able to sit in there to play games or such. Found a hypodermic needle outside our outside door with a bunch of trash. Staff were very polite.
Stayed 3 nights in May 2024
Response from Management- Vacation Land Inn & Suites on 6 May 2024
Thank you for you feedback. We are sorry for what you found outside your door we will be addressing that issue. Thank you for staying with us and we look forward to the next time you stay with us.

6/10 Okay

Joe

Liked: Cleanliness
Disliked: Property conditions & facilities
Bathroom ceiling tiles stained and partially removed.
Stayed 1 night in May 2024
Response from Management- Vacation Land Inn & Suites on 6 May 2024
Thank you for staying with us.

6/10 Okay

John

Travelled with pets, Travelled with partner
Just an average motel, dated and worn. Could use some maintenance on interior and exterior. You can hear the footsteps above you and constant creaking. Otherwise the beds we’re comfortable, room felt clean enough and it’s pet friendly with a really nice outside area for exercising your dog. Breakfast is basic continental. The most expensive hotel on our 5 night journey back from Florida so probably won’t stay here again. Not sure why Bangor jacks up their rates at the very beginning of May when the other states don’t.
Stayed 1 night in May 2024
Response from Management- Vacation Land Inn & Suites on 6 May 2024
Thank you for your feedback. This past weekend was very busy because of the college graduations that were taking place this past weekend. Thank you for staying with us.

10/10 Excellent

Timothy

I have stayed there several times, it is very nice, however the place could use some updates and the parking lot could be repaired.
Stayed 1 night in May 2024
Response from Management- Vacation Land Inn & Suites on 6 May 2024
Thank you for your feedback. We loo forward to the next time you stay with us.

2/10 Terrible

Kelly

Travelled with family
Even with never staying at an Inn before it was not how it was described or pictured. Mini fridge was not plugged in before we arrived and the hot water was on demand and would take 20 minutes to heat up. The building is in very poor condition. We ended up leaving and going elsewhere to stay.
Stayed 1 night in May 2024
Response from Management- Vacation Land Inn & Suites on 6 May 2024
We have initiated a refund. You will need follow up with Expedia to see when they will be refunding your credit card. I will looking into the issues you mentioned.

4/10 Poor

Carol

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Rooms were rundown, radiator cover ganging off, bathhroom floor tiles broken and some missing, furniture very old, rugs stained, no hair dryers.
Stayed 1 night in May 2024
Response from Management- Vacation Land Inn & Suites on 6 May 2024
Thank you for staying with us.

8/10 Good

Jessica

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We will be back
Stayed 1 night in Apr 2024
Response from Vacationland Inn Management on 4 May 2024
Thank you for your review. We look forward to welcoming you again in the future.

8/10 Good

Sheila

Business traveller
Liked: Cleanliness, staff & service
Floors are stained
Stayed 2 nights in Apr 2024
Response from Vacationland Inn Management on 4 May 2024
Thank you for your review. We will be sure to have housekeeping deep clean that carpet. We look forward to seeing you again.

8/10 Good

Karl

Travelled with group
Liked: Cleanliness, staff & service
Complementary breakfast was very nice
Stayed 2 nights in Apr 2024

2/10 Terrible

William

Disliked: Property conditions & facilities
Bad enough it is old and run down.....No TV , No hot water..
Stayed 1 night in Apr 2024
Response from Front desk on 3 May 2024
We here at Vacationland Inn & Suites are sorry to hear that your stay did not live up to your expectations. Did you bring the issue of non working tv and no hot water to the front desk staff. As we would have changed rooms for you to try and properly accommodate your needs. We unfortunately could not rectify any issues you had if it was not brought to our attention. As for the hot water it can take a while to get very hot and guest are advised to let the water run before they hop in the shower. Again we are sorry for any inconvenience this caused you

4/10 Poor

Steve

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The room was outdated when taking a shower the tub filled up with 4 inches of water and took it over an hour to drain. The shower itself. The water pressure was very low. The bathroom ceiling tile was falling in and the reason the other ones were not was because they were screwed in with Sheet rock screws. When I woke up in the morning, went to the bathroom there was a roach or bug on the bathroom floor.
Stayed 1 night in Apr 2024
Response from Management- Vacation Land Inn & Suites on 1 May 2024
We apologize that your stay wasn't what your expected. We will be looking into the issues you had and get them fixed.

10/10 Excellent

John a

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A nice place
Stayed 1 night in Apr 2024
Response from Management- Vacation Land Inn & Suites on 30 Apr 2024
We happy to hear you enjoyed your stay. Thank you for staying with us. We look forward to the next time you stay with us.

10/10 Excellent

todd

Stayed 7 nights in Apr 2024
Response from Vacationland Inn Management on 19 May 2024
Thank you for your great rating!

10/10 Excellent

Jana

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024
Response from Management- Vacation Land Inn & Suites on 29 Apr 2024
Thank you for stayng with us

10/10 Excellent

Monique

Stayed 2 nights in Apr 2024
Response from Vacationland Inn Management on 18 May 2024
Thank you for your rating! We look forward to seeing you again.

10/10 Excellent

Ken

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the breakfast room
Stayed 1 night in Apr 2024
Response from Management- Vacation Land Inn & Suites on 28 Apr 2024
Thank you for staying with us.

8/10 Good

Michelle

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Very laid back atmosphere, yet very attractive and friendly staff!! Highly recommend for lengthy stays! Can’t beat the price either!!
Stayed 5 nights in Apr 2024
Response from m on 28 Apr 2024
Thank you for your feed back and that you enjoyed your stay. Thank you for staying with us.

6/10 Okay

Real

Travelled with pets
Liked: Staff & service
Room was spacious and relatively clean. However the building appeared to be mostly occupied by long term guest and unfortunately our room was located next to the main door. Therefore there was quite a bit of noise from the door opening and closing. Otherwise the guests made very little noise. Overall it was satisfactory for the price. I mention this because we have had to stay in establishments with long term guests, because of our dog and limited accommodations choices, and the guests and the accommodations were dirty (inside and outside) and the guests were noisy and in some cases scary!
Stayed 1 night in Apr 2024
Response from m on 28 Apr 2024
Thank you for your feed back. Thank your for staying with us.

6/10 Okay

James, Berlin

Travelled with partner
Disliked: Amenities, property conditions & facilities
This was the second time I have stayed there. If you are just there to sleep, and for a minimum number of hours, it gets the job done. I have never had an issue with noise level. However, it is worth noting that with this stay, I found a nickel under the bed, so I am not sure housekeeping was thorough prior to my stay. The shower had only cold water. The breakfast was comprised of individually bagged bagels, mini muffins, and slices of white bread, a couple of cereal options, at least one of which was Lucky Charms, and Great Value yogurt. There was a bottle opener affixed to the bathroom sink. The paint color was quite depressing…very dreary gray blue. Bed had an indentation about 3” deep. If seeking a firm mattress, or new one, this is not the place to go. I was there for an event at the Cross Insurance Arena, to which it is a five minute drive.
Stayed 1 night in Apr 2024
Response from Vacationland Inn Management on 26 Apr 2024
We apologize that you had a disappointing stay this time. We always encourage guests to reach out to our front desk during their stay so we can rectify any issues you are having to make it more pleasant. Our rooms are being renovated over time and we can assure you, the paint will be much more appealing. We hope we get the opportunity to welcome you back in the future and wow you with a much better stay.

6/10 Okay

Erik

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Vicki Front Desk on 26 Apr 2024
We are glad you had a good stay here at Vacationland Inn & Suites. If you are in the area we do hope you would chose to stay with us again.

4/10 Poor

Kim

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Management- Vacation Land Inn & Suites on 22 Apr 2024
Thank you for staying with us

10/10 Excellent

Jameson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Vicki Front Desk on 19 Apr 2024
We are glad you had a good stay here at Vacationland Inn & Suites. If you are in the area again we hope you stay with us again.

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, property conditions & facilities
Cheap n easy
Stayed 1 night in Apr 2024
Response from Management- Vacation Land Inn & Suites on 18 Apr 2024
Thank you for staying with us. We look forward to the next time you stay with us.

6/10 Okay

Susan

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It was very old. The bathroom was very small.
Stayed 2 nights in Apr 2024
Response from Management- Vacation Land Inn & Suites on 18 Apr 2024
Thank you for staying with us

10/10 Excellent

Sheila

Travelled with family, Business traveller
Liked: Amenities
Always a. Nice stay
Stayed 2 nights in Apr 2024
Response from Management- Vacation Land Inn & Suites on 16 Apr 2024
We are happy to hear you have enjoyed your stay. Thank you for staying with us.