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Reviews of Sleep Inn Nampa

2.5 out of 5
Sleep Inn Nampa
1315 Industrial Rd, Nampa, ID

Reviews

7.6

Good

Rating 10 - Excellent. 321 out of 1000 reviews" "
Rating 8 - Good. 370 out of 1000 reviews" "
Rating 6 - Okay. 141 out of 1000 reviews" "
Rating 4 - Poor. 75 out of 1000 reviews" "
Rating 2 - Terrible. 93 out of 1000 reviews" "

8.0/10

Cleanliness

8.0/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Nancy

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Ross

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hot breakfast. Pol and hot tub were great after a long drive
Stayed 2 nights in May 2024

6/10 Okay

Malia

Stayed 1 night in May 2024

6/10 Okay

Darcy

Travelled with family
Disliked: Property conditions & facilities
The hot tub was broken. The shower light was burnt out, the shower door did not extend down far enough and leaked water all over the floor. Some of the food was cold at breakfast time. The staff on the 11pm shift was not friendly. This is just to name a few things
Stayed 2 nights in Apr 2024

10/10 Excellent

Linda

Liked: Cleanliness, staff & service, property conditions & facilities
Liked the location. Breakfast was so so.
Stayed 4 nights in Apr 2024

8/10 Good

William

Liked: Amenities, property conditions & facilities
It was a very nice hotel and the kids loved the pool. Beds are a little hard but the niceness of the place made up for it.
Stayed 2 nights in Apr 2024

8/10 Good

Tim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean facility
Stayed 1 night in Apr 2024
Response from Amanda Warner, General Manager on 16 Apr 2024
Tim thank you for staying with us at Sleep Inn! We're delighted that you enjoyed our clean facilities. Thank you for choosing us, and we look forward to welcoming you back for another enjoyable stay in the future.

10/10 Excellent

Shawna

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel was a great price, the front desk person was very helpful and friendly and it is very close to shopping and other amenities.
Stayed 1 night in Apr 2024
Response from Amanda Warner, General Manager on 16 Apr 2024
Shawna, Thank you for staying with us at Sleep Inn! We are delighted that you enjoyed our friendly and helpful front desk staff as well as our amenities during your stay. Thank you for choosing us, and we look forward to welcoming you back for another enjoyable stay in the future.

2/10 Terrible

Deanna

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Amanda Warner, General Manager on 16 Apr 2024
Deanna, We are truly disappointed to see your experience was less than exceptional. We value all of our guests feedback and you it to help improve our amenities and services. I would love to speak with you to see what I could have done better for you during your stay.

8/10 Good

Michele

Travelled with family
Liked: Staff & service
The bed was comfortable. It was clean. The staff was very friendly and helpful. The fan in the bathroom did not work. The toilet clogged very easily. Was an older place but wasn’t the worst place I’ve stayed. Did not go to pool or breakfast but the coffee was decent.
Stayed 1 night in Apr 2024
Response from Amanda Warner, General Manager on 16 Apr 2024
Michele,Thank you for staying with us at Sleep Inn! We are pleased to see our friendly staff made a great impression. Clean rooms and comfortable beds are essential for a pleasant stay, and we're pleased that we met your expectations. While you didn't swim in our relaxing pool or eat breakfast we want to thank you for choosing us, and your feedback regarding your clogged toilet was promptly addressed. we look forward to welcoming you back for another enjoyable stay in the future.

10/10 Excellent

Alexes

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

8/10 Good

Katie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a nice place to stay
Stayed 1 night in Mar 2024

10/10 Excellent

Bruce

Liked: Cleanliness, staff & service, property conditions & facilities
All good 👍 but the fan doesn't work in bathroom #107
Stayed 3 nights in Mar 2024

6/10 Okay

tori

Travelled with family
Mediocre
Stayed 1 night in Mar 2024

8/10 Good

Angelo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean and excellent staff.
Stayed 3 nights in Mar 2024

6/10 Okay

Betty A

Stayed 1 night in Mar 2024

8/10 Good

Leah

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
we had a very good stay
Stayed 1 night in Mar 2024

10/10 Excellent

Reed B

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and reasonable.
Stayed 1 night in Mar 2024

6/10 Okay

Jaime

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Not a bad place to stay on a budget. Facility was clean, staff was nice. Pool and jacuzzi worked fine. Cookies and coffee were great! Breakfast was disappointing. Microwave Jimmy Dean egg & sausage sandwich was the option. This is what would make me not come back. The hotel is pretty small and rooms are small with tiny bathrooms. Pretty quiet at night but room was pretty noisy in the morning.
Stayed 2 nights in Feb 2024

10/10 Excellent

Amber

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

8/10 Good

Kacie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean but a little small. Beds were comfortable. Keycard locks were finicky.
Stayed 1 night in Feb 2024
Response from Amanda Warner, General Manager on 28 Feb 2024
Thank you for taking the time to fill out our online survey. We take pride in Sleep Inn and the service we provide for our valued guests. I understand how frustrating it can be to have a finicky lock, so I am happy to be able to provide new room entry locks this fall. We look forward to providing you with wonderful accommodations each time you are in town.

10/10 Excellent

Fiona

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2024
Response from Amanda Warner, General Manager on 28 Feb 2024
Wow! Thank you for your 5 out of 5 review of the Sleep Inn, Nampa Idaho. We are pleased to see that our hard work is appreciated and that our services provided for our valued guest are enjoyed. We look forward to providing you wonderful accommodations and experiences each time you are in town.

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Amanda Warner, General Manager on 28 Feb 2024
Jeffrey,Thank you for your kindness in such a positive result to our online survey. We take pride in our service offered. The staff and I look forward to being your hospitality host the next time your travels bring you into Nampa, Idaho.

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a perfect location and has all that someone might need with in two blocks
Stayed 2 nights in Feb 2024
Response from Amanda Warner, General Manager on 28 Feb 2024
Aaron,Thank you for your time in filling out our online survey with such a positive response. We look forward to providing you with wonderful accommodations and experiences in the future.

6/10 Okay

Mike

Travelled with family
Liked: Amenities
friendly
Stayed 1 night in Feb 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024

10/10 Excellent

Erik

Stayed 1 night in Feb 2024

6/10 Okay

Carla

Disliked: Property conditions & facilities
Stayed 1 night in Jan 2024

10/10 Excellent

URSULA

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jan 2024

2/10 Terrible

Donald

Travelled with family
Liked: Staff & service, property conditions & facilities
The Sleep Inn is not the problem. I want to discontinue any connection with the Expedia service. I did not ask for your service and do not want your service connected to any future bookings of any kind. I demand immediate removal of my info from your service and any connection to future bookings.
Stayed 1 night in Jan 2024

2/10 Terrible

ELIZABETH

Disliked: Staff & service
Stayed 1 night in Jan 2024
Response from Amanda Warner, General Manager on 28 Feb 2024
Hello Elizabeth,We are truly disappointed to see your experience was less than great. We value your feedback as our goal is to ensure every guest has a wonderful stay with us. We're actively working to improve Your input is invaluable, and we're committed to delivering a better experience in the future.

8/10 Good

Ray J

Liked: Cleanliness, staff & service, amenities
No thanks
Stayed 2 nights in Dec 2023

10/10 Excellent

Monique

Stayed 1 night in Dec 2023

4/10 Poor

janice

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
Hotel seemed pretty empty but they put a family with 3 kids and a baby in an adjoining room. No sleep that night. The coffee was often empty. Floor needed vacuuming. Hot tub not working. Old building. Bad location. I’ve been in a lot better for the same price. Staff were nice. One woman could not speak English though. Sorry to be negative but I was not impressed.
Stayed 3 nights in Dec 2023
Response from Amanda Warner, General Manager on 22 Dec 2023
Thank you for choosing Sleep Inn and for taking the time to provide your feedback. It's encouraging to hear that you thought our staff was nice. We do apologize that you were not impressed by our services and hope that we may have another chance to make a great impression. The input regarding our hospitality is taken seriously as we strive for excellence. Your feedback is valuable to us and we use continually enhance our guests' experience.

10/10 Excellent

Vern

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This new property was very nice. I was very pleased and surprised with the breakfast as it rivals the larger hotel chains.
Stayed 1 night in Dec 2023
Response from Amanda Warner, General Manager on 14 Dec 2023
Thank you for choosing Sleep Inn and for taking the time to provide your feedback. It's encouraging to hear that you were pleased with our breakfast offerings during your trip. The input regarding our hospitality is taken seriously as we strive for excellence. Your feedback is valuable to us and we use continually enhance our guests' experience. We're looking forward to the opportunity to welcome you back the next time your travels bring you into Nampa, Idaho.

8/10 Good

Daniel

Liked: Property conditions & facilities
Disliked: Staff & service
Didnt like lady at front desks attitude. I reserved a room and because i was a earleir than 7a.m. she wanted to charge me175.00 extra. And with attitude...wow I just wanted to rest and relax but she made me wait 2 and half hrs to be able to do that
Stayed 1 night in Dec 2023
Response from Amanda Warner, General Manager on 14 Dec 2023
Thank you for choosing Sleep Inn and for taking the time to provide your feedback. I would like to apologize for the front desk staff having an attitude. The input regarding our hospitality is taken seriously as we strive for excellence. Your feedback is valuable to us and we use continually enhance our guests' experience.

8/10 Good

Andy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was small
Stayed 1 night in Dec 2023

8/10 Good

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities
V$tery clean and quiet7
Stayed 1 night in Dec 2023

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean
Clean, quiet, safe, access to lots of services
Stayed 4 nights in Nov 2023
Response from Amanda Warner, General Manager on 22 Dec 2023
Thank you for choosing Sleep Inn and for taking the time to provide your feedback. It's encouraging to hear that you found our hospitality to be worthy of a 10/10. The input regarding our hospitality is taken seriously as we strive for excellence. Your feedback is valuable to us and we use continually enhance our guests' experience. We're looking forward to the opportunity to welcome you back the next time your travels bring you into Nampa, Idaho.

8/10 Good

Dana

Stayed 1 night in Nov 2023

10/10 Excellent

Forrest

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay again.
Stayed 3 nights in Nov 2023
Response from Amanda Warner, General Manager on 29 Nov 2023
Forrest,We would like to thank you for your wonderful 5 out of 5 rating of the Sleep Inn, Nampa Idaho. We are pleased to see that our efforts in making sure we provide excellent hospitality to all of our guests has made a great impression. We look forward to seeing you again the next time your travels bring you back to our area.

8/10 Good

Linda

Travelled with family
Liked: Amenities, property conditions & facilities
Carpets in the rooms are very dirty and need to be clean. One of the staff in the evening was very controlling and correcting our children even after we had corrected and calmed them down. They need to stock towels in the pool area.
Stayed 2 nights in Nov 2023
Response from Amanda Warner, General Manager on 29 Nov 2023
Thank you for choosing Sleep Inn, Nampa Idaho. I apologize for shortage of pool towels and our staff's interaction regarding your children. The input regarding the service is taken seriously as we strive to make each guest feel welcomed. Your feedback is valuable to us and will be discussed with our leadership team as we continue enhancing our guests' experience.

10/10 Excellent

zack

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from Amanda Warner, General Manager on 29 Nov 2023
Zack,Thank you for choosing Sleep Inn, Nampa Idaho. It's encouraging to see that you enjoyed our hospitality and gave us such an awesome rating. The input regarding the service is taken seriously as we strive to make each guest feel welcomed. We're looking forward to the opportunity to welcome you back the next time your travels bring you into our area.

4/10 Poor

wendy, American Canyon

Disliked: Amenities
The beds were very hard. I called and nothing available. No padding. The blankets had holes and there was 1 tissue in box. And remote did not work. Asked for towels and just replaced garbage bag. Stayed 4 nights and did not embrase not 1 sleep in. Was hard to sleep. And room was just not what i read in other reviews. I would like atleast half refunded.
Stayed 4 nights in Nov 2023
Response from Amanda Warner, General Manager on 13 Nov 2023
Wendy,Thank you for sharing your thoughts on your recent stay with us. We sincerely apologize that your experience fell short of your expectations. It's disappointing to learn that your room did not meet your preferences. We understand the importance of a comfortable and serene environment for our guests. Please know that your feedback is valuable to us. We are committed to improving our accommodations and your insights will aid us in addressing these issues for future guests. We appreciate your candid feedback. We hope you'll give us another opportunity to provide you with a more enjoyable experience.

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023
Response from Amanda Warner, General Manager on 29 Nov 2023
John,We are very happy to see that you had a great stay with us here at the Sleep Inn, Nampa Idaho. It's encouraging to hear about that our staff made our guests' experience a great one. We're looking forward to the opportunity to welcome you back the next time your travels bring you into our area.

2/10 Terrible

Heather

Stayed 1 night in Oct 2023
Response from Amanda Warner, General Manager on 29 Nov 2023
Thank you for choosing Sleep Inn, Nampa Idaho. We are sorry to see that our hospitality service was less than perfect during your stay. The input regarding the service is taken seriously as we strive to make each guest feel welcomed. Your feedback is valuable to us and will be discussed with our leadership team as we continue enhancing our guests' experience. We're looking forward to the opportunity to welcome you back.

6/10 Okay

eric

Business traveller
very basic hotel, cheap decor, somewhat nosier than other hotels. Good price, but not quite worth it in my opinion.
Stayed 1 night in Oct 2023
Response from Amanda Warner, General Manager on 9 Nov 2023
Eric,We appreciate your feedback. We understand that our guests have a choice where to stay and appreciate you choosing to stay with us. I am happy to see that you found our pricing good. We are working on upgrading our hotel and hope that you will give us another chance and come see all the great changes were are making.Thank you

8/10 Good

Lynn, Silverton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from Amanda Warner, General Manager on 9 Nov 2023
Lynn.Thank you for your great 4 out of 5 review of the Sleep Inn, Nampa Idaho. We are pleased that you choose to stay with us during you travels and hope to see you again.Thank you

10/10 Excellent

kamaljit

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023
Response from Amanda Warner, General Manager on 9 Nov 2023
KamaljitThank you for the amazing 5 out of 5 response regarding your recent stay at the Sleep Inn, Nampa Idaho. We are please to see you enjoyed our hospitality. Thank you

8/10 Good

Piyaporn

Travelled with family
Liked: Amenities
Friendly staff but not good location if you have to take freeway it’s hard when you leave from hotel . We stayed 3 nights but no one come to clean the room
Stayed 3 nights in Oct 2023
Response from Amanda Warner, General Manager on 11 Oct 2023
Hi Piyaporn,Thank you for sharing your feedback about your recent stay. We appreciate your honest comments and understand the frustration of the location of the freeway. I am sorry about the issues you encountered with having service to your room. I understand and regret any inconvenience caused. We will address this matter with our housekeeping team to ensure better service. Your feedback is valuable to us, and we will use it to make the necessary improvements to provide a more satisfactory experience for our guests.