Thremhall Avenue, London Stansted Airport, Bishop's Stortford, England
Reviews
8.0
Very good
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Rating 10 - Excellent. 417 out of 1004 reviews" "
10 - Excellent
417
Rating 8 - Good. 342 out of 1004 reviews" "
8 - Good
342
Rating 6 - Okay. 125 out of 1004 reviews" "
6 - Okay
125
Rating 4 - Poor. 64 out of 1004 reviews" "
4 - Poor
64
Rating 2 - Terrible. 56 out of 1004 reviews" "
2 - Terrible
56
8.4/10
Cleanliness
8.4/10
Staff & service
7.6/10
Amenities
8.0/10
Property conditions & facilities
8.0/10
Eco-friendliness
Reviews
8/10 Good
buck, chesapeake
Travelled with family
29 May 2024
Liked: Cleanliness, staff & service
Hotel was convenient, close to airport with a shuttle to airport. Advert led me to believe shuttle was included but found out it wasn’t. Overall this hotel is a good value. Good clean room w comfortable bed, soft towels and good shades to keep the light out. Hotel is old but staff are nice and the breakfast buffet was excellent!
Staff was ready to check us in upon late check-in from Heathrow. We were quickly advised of our room and were asked if we needed anything else we could let them know or should we find something unwell to do so. Breakfast was available for everyone which was superb as that was one less thing to worry about upon checking out. Highly recommend staying here.
Everything I needed was on hand frim transport to the airport, a quite, safe, pleasant room and the staff where helpful, knowledgeable and efficient. Overall a very pleasant experience.
Very convenient hotel, just next to stansted airport. Shuttle bus was available every 30 mins ( 4£ per person - one way)
Room was clean and comfortable
Staff were amazing at the hotel. Couldn't do more for you with extra amenities available on request. Even simple things like a razor & shaving supplies. A brilliant location for an overnight stay before a early flight. The shuttle bus was an amazing addition making everything so easy along with the nice surprise of a buffet style cooked breakfast.
A little shabby/run down. Phone in room didn’t work, stains on the floor, markdown on bed head board, some time of nail polish on bedside table, rust in garage can. Guest services would not supply cork screw.
Reservation made for a family room, was given an unmade family room with a dirty duvet. Had to go back to and ask for a correct room that was made up for a family!
Standard airport hotel. Close to Stansted mid stay car park with easy airport access. Functional simple clean room with good shower and bathroom facilities. Acceptable breakfast buffet. The hotel does what it says on the tin.
Brian
Stayed 1 night in Feb 2024
6/10 Okay
Tererence
15 Feb 2024
Liked: Staff & service
Not clear on how you get to the property from Stansted Airport, had to ask
overnight stay before an early flight. Staff all friendly and helpful. Bed extremely comfortable. The fact that a buffet breakfast was available at 4AM and that the shuttle bus was running throughout the night was particularly important for me. I have no reservations in recommending this hotel.
The customers should have control of the thermostat. To stay cool or hot. There are customers with high blood pressure and body temperatures that need cool air no matter the season.
The room was very small for a family of 4 the cot was not avaliable and in the room i had to ask for it the room was not made up daily towels were not replaced etc. There is a £25 charge when arriving at the hotelmfor the car park as this dies not belkng to the hotel which is mot shares upon booking.