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Reviews of Redwings Lodge Wolverhampton

2 out of 5
Redwings Lodge Wolverhampton
45 Waterloo Road, Wolverhampton, England

Reviews

7.0

Good

Rating 10 - Excellent. 249 out of 1003 reviews" "
Rating 8 - Good. 308 out of 1003 reviews" "
Rating 6 - Okay. 190 out of 1003 reviews" "
Rating 4 - Poor. 123 out of 1003 reviews" "
Rating 2 - Terrible. 133 out of 1003 reviews" "

7.0/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Aamir

Liked: Cleanliness, staff & service, property conditions & facilities
Very good.
Stayed 1 night in May 2024

6/10 Okay

Keith

Travelled with group
Liked: Staff & service
The staff were really nice & helpful especially the young red haired gentleman who went above & beyond. The hotel itself was fine but just needs a little TLC. The rooms were ok but the carpets could do with a deep clean and there were stains on the pillow cases & sheets!! Breakfast was adequate but the sausages were dry & over cooked. This said it was a great location for what we were doing on the night although a little isolated. All in all nice place & nice Staff
Stayed 1 night in May 2024

10/10 Excellent

Colin

Stayed 1 night in May 2024

6/10 Okay

Catherine

Travelled with family
Liked: Staff & service, amenities
Staff were really nice. Just be aware there is limited parking. Good base for us as we were at the Civic nearby. Breakfast was average, beds comfortable.
Stayed 1 night in May 2024

8/10 Good

Oluwaseun

Business traveller
Disliked: Amenities
Staff was nice, breakfast was okay. Close to roadside so noise from traffic could be a problem. Couldn’t get microwave to help heat up my food in the kitchen. Otherwise was okay.
Stayed 2 nights in May 2024

4/10 Poor

Harriet

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Car park was full, shower was not good
Stayed 1 night in May 2024

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Christian

Travelled with family, Business traveller
Liked: Staff & service
Carpet was not very clean. No sockets next to the bed so difficult to charge my phone.
Stayed 1 night in May 2024
Response from Dave on 15 May 2024
Good afternoon.We are sorry your stay was not up to standard.We will do our best to address these issues.Kind regards

8/10 Good

matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Dave on 15 May 2024
Good afternoon. Thank you for the feedback. We hope you choose to stay with redwings lodge again.Kind regards

8/10 Good

Ken

Car parking facilities not good enough
Stayed 2 nights in May 2024
Response from Dave on 15 May 2024
Good afternoon. Thank you for the feedback. We hope you choose to stay with redwings lodge again.Kind regards

8/10 Good

Valentine

Travelled with partner
Liked: Cleanliness
It was so hot there was only one window and you can only open it small, no toilet brush in the toilet
Stayed 2 nights in May 2024
Response from Dave on 12 May 2024
Good evening. Thank you for the feedback. We hope you choose to stay with redwings lodge again.Kind regards

2/10 Terrible

Shannon

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
It smelt like straight urine all over, left with used toilet paper rolls not clean. bedding wasn’t changed before when got the room
Stayed 1 night in Apr 2024
Response from Dave on 12 May 2024
Good evening. We are sorry you experienced this during your stay. We will do our best to address these issues.Kind regards

6/10 Okay

Darren

Got my van broken into on the first night, not a good start
Stayed 3 nights in Apr 2024
Response from Dave on 5 May 2024
Good afternoon.We are truly sorry this happened during your stay with with us.Kind regards

2/10 Terrible

Jaskaran

Travelled with partner
Disliked: Amenities
No sleep all night , the road facing room and too loud noises of vehicles
Response from Dave on 5 May 2024
Good afternoon. We are sorry your stay was not up to standard. We will do our best to address these issues.Kind regards

4/10 Poor

Eleanor

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
The triple room single bed was horrendous to sleep on. Not even suitable for a child. Felt every spring! Awful nights sleep.
Stayed 1 night in May 2024
Response from Dave on 4 May 2024
Good evening. Thank you for the feedback.We will do our best to address these concerns.Kind regards

8/10 Good

chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good location for where I wanted
Stayed 1 night in Apr 2024
Response from Dave on 4 May 2024
Good afternoon.Thank you for the feedback. We hope you choose to stay with redwings lodge again.Kind regards

4/10 Poor

Frank Bernd

Travelled with partner
Disliked: Staff & service, amenities
Mattress too soft, almost engulfed us, too noisy, staff apparently lazy!
Stayed 1 night in May 2024
Response from Dave on 3 May 2024
Good afternoon.We are sorry you experienced this during your stay. We will do our best to address these issues.Kind regards

2/10 Terrible

Kelys

Stayed 1 night in Apr 2024

4/10 Poor

Therese

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Dave on 2 May 2024
Good afternoon. Thank you for the feedback.We hope you choose to stay with redwings lodge again.Kind regards

10/10 Excellent

Janet, Cheltenham

Stayed 1 night in Apr 2024
Response from Dave on 15 May 2024
Good afternoon. Thank you for the feedback. We hope you choose to stay with redwings lodge again.Kind regards

6/10 Okay

astrid

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Very tired out property, room could have done with redecorating, chipped paint everywhere. Carpet was sticky in places, one of the lights didn't work, not a pleasant smell in the room. Bed was horrendous like sleeping on a water bed with every spring you could feel. Bar area was very tired, one of the bench seats had a great big hole in it, nothing like the photos. Didn't inspire us to have breakfast here. Heard every siren that went past in the night,in the morning the window wàs dripping with condensation, like Niagara falls. Staff were ok, not the happiest. Didn't say on website had to pay for parking, only found the hotel car park after paying for parking.
Stayed 1 night in Apr 2024
Response from Dave on 18 Apr 2024
Good afternoon. We are sorry you experienced this during your stay.We will do our best to address these issues.Kind regards

10/10 Excellent

Eddie

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very Good Staff Very Friendly and Helpful
Stayed 1 night in Apr 2024
Response from Dave on 18 Apr 2024
Good afternoon.Thank you for the feedback. We hope you choose to stay with redwings lodge again.Kind regards

6/10 Okay

Jonathan, Airdrie

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
It's an old Travelodge. Room was clean but not the quietest. WiFi doesn't work. Otherwise ok. Overpowering deodorant smell in halls.
Stayed 1 night in Apr 2024
Response from Dave on 17 Apr 2024
Good afternoon.Thank you for the feedback.We hope you choose to stay with redwings lodge again.Kind regards

10/10 Excellent

Danil

Stayed 1 night in Apr 2024
Response from Dave on 8 May 2024
Good afternoon.Thank you for the feedback. We hope you choose to stay with redwings lodge again.Kind regards

10/10 Excellent

Diksha

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean.
Stayed 1 night in Apr 2024
Response from Dave on 13 Apr 2024
Good afternoon.Thank you for the feedback. We hope you choose to stay with redwings lodge again.Kind regards

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean and comfortable room, only niggles bring a bit noisy, I thought the window was open, but it wasn't, shower tray was rather slippery, reception staff did not point out thr cafe as a breakfast option
Stayed 1 night in Apr 2024
Response from Dave on 11 Apr 2024
Good evening. Thank you for the feedback. We hope you choose to stay with redwings lodge again.Kind regards

8/10 Good

Precious

Stayed 1 night in Apr 2024
Response from Dave on 11 Apr 2024
Good evening. Thank you for the feedback. We hope you choose to stay with redwings lodge again.Kind regards

10/10 Excellent

Julie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was a bit of a problem as small carpark. But stay overall was excellent.
Stayed 1 night in Apr 2024
Response from Dave on 11 Apr 2024
Good evening. Thank you for the feedback. We hope you choose to stay with redwings lodge again.Kind regards

2/10 Terrible

Cheredith

Stayed 1 night in Apr 2024
Response from Dave on 28 Apr 2024
Good afternoon.We are sorry your stay was not up to standard. We will do our best to address these issues.Kind regards

8/10 Good

Stuart

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly fine for the price paid, friendly staff and easy walking distance to the centre with shopping area, restaurants and bars, music venues, theatre and art gallery. Also the football stadium is on the doorstep.
Stayed 2 nights in Mar 2024
Response from Dave on 3 Apr 2024
Good afternoon. Thank you for the feedback.We hope you choose to stay with redwings lodge again.Kind regards

6/10 Okay

Anthony

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Prepaid to reserve parking but there were no spaces when we arrived so had to go and find parking elsewhere. Rooms are clean and very basic but that was expected. Breakfast was again basic and a bit underwhelming in quality. Staff were very friendly though, they offered us the breakfast free as they couldn't refund us the car park because it's managed by a third party company.
Stayed 1 night in Mar 2024
Response from Dave on 31 Mar 2024
Good afternoon. Thank you for the feedback. We are sorry you experienced this during your stay.Kind regards

8/10 Good

Alison

Liked: Cleanliness, staff & service
It’s very close to the centre
Stayed 1 night in Mar 2024
Response from Dave on 31 Mar 2024
Good afternoon. Thank you for the feedback.We hope you choose to stay with redwings lodge again.Kind regards

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Dave on 3 Apr 2024
Good afternoon. Thank you for the feedback.We hope you choose to stay with redwings lodge again.Kind regards

4/10 Poor

lee

Stayed 1 night in Mar 2024
Response from Dave on 17 Apr 2024
Good afternoon.Thank you for the feedback.We hope you choose to stay with redwings lodge again.Kind regards

8/10 Good

Nabeel

Stayed 3 nights in Mar 2024
Response from Dave on 17 Apr 2024
Good afternoon.Thank you for the feedback.We hope you choose to stay with redwings lodge again.Kind regards

10/10 Excellent

Sarah-Jayne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A nice clean hotel. No frills but what I needed.
Stayed 1 night in Mar 2024
Response from Dave on 28 Mar 2024
Good afternoon.Thank you for the feedback. We hope you choose to stay with redwings lodge again.Kind regards

8/10 Good

Emeka

The bed was making noise
Stayed 1 night in Mar 2024
Response from Dave on 28 Mar 2024
Good afternoon.Thank you for the feedback. We hope you choose to stay with redwings lodge again.Kind regards

2/10 Terrible

Lawrence

Business traveller
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff were delightful! But … Mattress was awful - collapsed on impact; TV was so small, and far away from the bed, that it looked like an iPhone screen; Shower dribbled out some water; Blinds on the windows did not keep out the light; Windows may as well not have been there, given the noise; Only stayed 2 nights, out of the 4 pre-booked and paid for.
Stayed 4 nights in Mar 2024
Response from Dave on 24 Mar 2024
Good afternoon. We are sorry you experienced this during your stay. We will do our best to address these issues.Kind regards

6/10 Okay

Shaun

Liked: Staff & service
Hotel ok good price best thing location to the halls train station & town centre
Stayed 1 night in Mar 2024
Response from Dave on 23 Mar 2024
Good afternoon thank you for the feedback. We hope you choose to stay at redwings lodge again.Kind regards

8/10 Good

Phil

Business traveller
Liked: Cleanliness, staff & service
Good value. Nice staff. Convenient
Stayed 1 night in Mar 2024
Response from Dave on 21 Mar 2024
Good afternoon.Thank you for the feedback. We hope you choose to stay with redwings lodge again.Kind regards

4/10 Poor

Peter

Disliked: Staff & service
Noisy. Poor check in experience
Stayed 1 night in Mar 2024
Response from Dave on 20 Mar 2024
Good evening.We are sorry your stay was not up to standard.We will do our best to address these issues.Kind regards

10/10 Excellent

Nigel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noisy at night with cars racing past,you need better double glazing windows,nice location for the halls,thanks
Stayed 1 night in Mar 2024
Response from Dave on 17 Mar 2024
Good afternoon. Thank you for the feedback. We hope you choose to stay with redwings lodge again.Kind regards

2/10 Terrible

HAFIZ

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
I have very bad experience bed was broked already give noise and cleaning standard very bad overall bad experience.
Stayed 2 nights in Mar 2024
Response from Dave on 15 Mar 2024
Good evening.We are sorry your stay was not up to standard. We will do our best to address these issues.Kind regards

6/10 Okay

rose

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
You had to pay for parking and when we would come back at night there was never any parking yet we paid up front, the girl the day we checked in was snobby, i called to see if we could check in 2 hours early we had a long travel and was no you can but you have to pay extra, The area was good and convient and thankfully the beds were clean
Stayed 6 nights in Mar 2024
Response from Dave on 15 Mar 2024
Good afternoon.We are sorry you experienced this during checkout. We will do our best to address these issues.Kind regards

8/10 Good

Sharon

Travelled with family
My stay was not so bad ..
Stayed 1 night in Mar 2024
Response from Dave on 14 Mar 2024
Good afternoon.Thank you for the feedback. We hope you choose to stay with redwings lodge again.Kind regards

10/10 Excellent

Hannah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from Dave on 9 Mar 2024
Good afternoon thank you for the feedback. We hope you choose to stay with redwings lodge again.Kind regards

10/10 Excellent

Daryll

Liked: Cleanliness, staff & service, property conditions & facilities
Always have a great stay at Redwings Kieran on the front desk is so professional and respectful a true asset to the company
Stayed 1 night in Mar 2024
Response from Dave on 2 Mar 2024
Good afternoon. Thank you for the feedback. We hope you choose to stay with redwings lodge again.Kind regards

4/10 Poor

Barry

Travelled with family
Disliked: Staff & service
Noise from the roads all night
Stayed 1 night in Feb 2024
Response from Dave on 1 Mar 2024
Good afternoon. We are sorry you experienced this during your stay. If you choose to stay with us again please request a room facing the rear of the building.Kind regards

8/10 Good

Leslie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check-in, close to town centre.
Stayed 1 night in Feb 2024
Response from Dave on 21 Feb 2024
Good afternoon. Thank you for the feedback. We hope you choose to stay with redwings lodge again.Kind regards