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Reviews of ibis Birmingham International Airport – NEC

3 out of 5
ibis Birmingham International Airport – NEC
Ambassador Road, Birmingham International Airport, Birmingham, England

Reviews

8.4

Very good

Rating 10 - Excellent. 455 out of 1008 reviews" "
Rating 8 - Good. 376 out of 1008 reviews" "
Rating 6 - Okay. 95 out of 1008 reviews" "
Rating 4 - Poor. 41 out of 1008 reviews" "
Rating 2 - Terrible. 41 out of 1008 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Paul, Ross on Wye

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff, poor food. Spotless apart from dirty carpet in room.
Stayed 1 night in May 2024

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Very close to the airport!
Stayed 1 night in May 2024

6/10 Okay

Ingrid

Liked: Cleanliness, staff & service
I have used the property before but never had such a terrible night. My room was at the back of the building overlooking a carpark. Opposite was the Novotel. I was first woken by a noisy group of youths vomiting and then i had just got back to sleep when between 3 and 4am deliveries started .It was impossible to rest.
Stayed 1 night in May 2024

10/10 Excellent

Susanne Helen, lincoln

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
On airport so literally took 4-5 minutes to walk into the terminal. Parking options are good. Room was clean and bed comfy, did the job for a super early flight the next day. Hôtel did seem exceptionally busy as there had been an incident at the airport that day and many flights had been cancelled and the passengers had been put up in the hotel so we were please we had eaten before we arrived as we wouldn’t have been able to get a table before the kitchen closed.
Stayed 1 night in Apr 2024

6/10 Okay

THUYLIEU

Travelled with partner
Liked: Amenities
No parking… no trolly …
Stayed 2 nights in Apr 2024

2/10 Terrible

Christine

Disliked: Staff & service
Stayed 1 night in Apr 2024

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities
My colleagues found it comfortable and quiet
Stayed 1 night in Apr 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean room. Helpful professional staff.
Stayed 1 night in Apr 2024

10/10 Excellent

Olivia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

8/10 Good

Rachael

Stayed 1 night in Apr 2024

8/10 Good

John

Travelled with partner
.
Stayed 1 night in Apr 2024

4/10 Poor

JULIE

Liked: Staff & service
Disliked: Property conditions & facilities
Water didn’t go down the sink.
Stayed 1 night in Apr 2024

6/10 Okay

Edward

Liked: Cleanliness, staff & service
Parking is terrible
Stayed 1 night in Apr 2024

10/10 Excellent

Julia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Luis

Liked: Cleanliness
Stayed 1 night in Apr 2024

8/10 Good

Selina

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Well located for NEC and Resorts World Arena
Stayed 1 night in Mar 2024

10/10 Excellent

loretta

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to The NEC, walkable from BHI train station and to NEC (5 mins) safe walking pathway. Hotel was clean, quiet considering it is so close to major roads and airport I did not hear a thing! Breakfast was well worth the money, pre pay at check in to save.
Stayed 2 nights in Mar 2024

6/10 Okay

Wayne

Business traveller, Travelled with group
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Some staff great, some needing much more training
Stayed 1 night in Mar 2024

10/10 Excellent

Deborah

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fast friendly check in. Clean modern rooms. Comfortable bed with extra pillows. Friendly restaurant staff. Harman recommended the Zesty Lemon Cheesecake; delicious.
Stayed 1 night in Mar 2024

10/10 Excellent

Pauleen, South Wootton

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Helpful staff. Food basic but tasty.
Stayed 1 night in Feb 2024

8/10 Good

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good airport hotel
Very convenient for early flight, literally on airport. Room felt a little cold, even with heating on, heard other guests mention this also. #no wake up alarm service.
Stayed 1 night in Jan 2024
Response from Ibis Reception on 17 Feb 2024
Dear Guest, Thank you for staying at Ibis Birmingham Airport. We are happy that you had an enjoyable stay in our hotel. Ibis Reception

6/10 Okay

Jodie

Business traveller
Liked: Cleanliness, staff & service
Disliked: Room comfort
Squeaky
Room 513 had a very squeaky bed, it disturbed sleep as noisy every time you moved. Also doors did slam when others returned to room
Stayed 1 night in Feb 2024
Response from Ibis Reception on 17 Feb 2024
Dear Guest, Thank you for staying in our hotel at Ibis Birmingham Airport. We are sorry you did not have an enjoyable stay with us. We are thankful for your feedback and are looking for ways to improve this.

10/10 Excellent

Yasmin

Stayed 2 nights in Feb 2024

8/10 Good

Gillian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comfortable quiet stay at this hotel
Stayed 1 night in Feb 2024
Response from Ibis Team on 18 Feb 2024
Dear Guest, Thank you for staying with us at Ibis Birmingham Airport. We are happy that you had a lovely and enjoyable stay with us. We hope to see you again soon!

10/10 Excellent

Indre

Stayed 1 night in Jan 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
This was a great option for an overnight stay between arriving at Birmingham airport and our onward journey. The rooms are definitely compact but not claustrophobic and it was supremely quiet.
Stayed 1 night in Jan 2024
Response from Ibis Reception on 17 Feb 2024
Dear Guest, Thank you for staying with us at Ibis Birmingham Airport. We are happy that you had an enjoyable stay with us. We hope to see you soon.

10/10 Excellent

Chris

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Ibis was a great and affordable option for us to overnight between European flights and return flights to Australia.
Stayed 1 night in Jan 2024
Response from Ibis Reception on 17 Feb 2024
Dear Guest, Thank you for staying with us at Ibis Birmingham Airport. We are happy that you had an enjoyable stay with us. We hope to see you soon.

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Value for Money
Perfect for overnight before early flight. Comfortable bed and really good shower
Stayed 1 night in Jan 2024
Response from Ibis Reception on 17 Feb 2024
Dear Guest, Thank you for staying with us at Ibis Birmingham Airport. We are happy that you had an enjoyable stay with us. We hope to see you soon.

6/10 Okay

david, telford

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
ok hotel; room was fine except for a broken TV that was not resolved.
Stayed 1 night in Jan 2024

6/10 Okay

Simon

Business traveller
Disliked: Room comfort
Might as well book the ibis “budget” hotel as it’s the same building, same restaurant, bar, menu, lift etc
Stayed 1 night in Jan 2024

10/10 Excellent

G

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent value for money, clean, comfortable and right next to departures entrance,
Stayed 1 night in Jan 2024
Response from Ibis Reception on 17 Feb 2024
Dear Guest, Thank you for staying with us at Ibis Birmingham Airport. We are happy that you had an enjoyable stay with us. We hope to see you soon.

6/10 Okay

Alan

Travelled with partner
Liked: Cleanliness
We dined in the hotel restaurant which was quite poor, we both had simple beefburgers and fries which were clearly stated on the menu as being 8oz burgers but which I'd say were 4oz at best. The room itself was functional and clean and served it's purpose.
Stayed 1 night in Jan 2024

8/10 Good

Gerard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Susie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff. So welcoming. Easy to walk to the airport early in the morning. Will def stay there again.
Stayed 1 night in Jan 2024
Response from Ibis Reception on 17 Feb 2024
Dear Guest, Thank you for staying with us at Ibis Birmingham Airport. We are happy that you had an enjoyable stay with us. We hope to see you soon.

8/10 Good

William

Stayed 2 nights in Jan 2024

10/10 Excellent

Richard

Stayed 1 night in Jan 2024

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lower your expectations and you'll find it OK
TYhis is an OK airport hotel which out of season is good value for money and very convenient. In season it's still very convenient but also very expensive for what is a mid range formula hotel.
Stayed 1 night in Jan 2024

10/10 Excellent

Emmanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

10/10 Excellent

Rosalyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always stay here to start my holidays. Rooms spotless clean functional and swift check in and out. Staff are friendly some with a humorous touch in the restaurant , which always make me smile.😀
Stayed 1 night in Jan 2024
Response from Ibis Reception on 17 Feb 2024
Dear Guest, Thank you for staying with us at Ibis Birmingham Airport. We are happy that you had an enjoyable stay with us. We hope to see you soon.

10/10 Excellent

joanne

Stayed 1 night in Jan 2024

10/10 Excellent

Bruce

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

8/10 Good

peter

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always enjoy a pre flight stay at this hotel. Nice food available, cosy spacious bar area, rooms very clean and comfortable bed. Staff very friendly and helpful, hairdryer wasn’t working and was replaced immediately. Will keep coming back, great for twilight check in. Holiday begins here.
Stayed 1 night in Jan 2024
Response from Ibis Reception on 17 Feb 2024
Dear Guest, Thank you for staying with us at Ibis Birmingham Airport. We are happy that you had an enjoyable stay with us. We hope to see you soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great overnight before going on holiday. Perfect to walk to the departures .
Stayed 1 night in Dec 2023
Response from Ibis Reception on 17 Feb 2024
Dear Guest, Thank you for staying with us at Ibis Birmingham Airport. We are happy that you had an enjoyable stay with us. We hope to see you soon.

10/10 Excellent

James

Stayed 1 night in Jan 2024

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything excellent
Stayed 1 night in Jan 2024

10/10 Excellent

Yvonne

Stayed 1 night in Dec 2023

6/10 Okay

Debbie

Travelled with family
Liked: Cleanliness, property conditions & facilities
We had a car and the only parking is the airport car park which is very expensive. There is a discount but still very pricy. The location in terms of proximity to the airport is excellent. Easy check-in/check-out.
Stayed 1 night in Dec 2023

10/10 Excellent

Jenny

Stayed 1 night in Dec 2023