8/10 Good
Odine
Travelled with partner
14 Jun 2024
Liked: Cleanliness, property conditions & facilities
Started off with key cards that did not work . Booked a courtyard view and ended up with view of parking lot above front driveway . The dining experience was pretty bad . We ate at the Packers pub . Server seemed overwhelmed and distracted . Long wait between dishes and food arrived cold/ room temp , overcooked Halibut. I was served a 9oz glass of wine in a very small glass filled to the brim , my husband was served an espresso in a large coffee cup and it was cold . Dessert was also supposed to be a warm cookie and was not warm , I specifically asked if it was warm .
Tried to book spa apt , nothing available . Tried to use steam room , it was out of service . Wanted to play backgammon , were told it was missing pieces and they got rid of it.
Room was clean and beds were nice and comfortable… walk on beach saved trip 😉
Odine
Stayed 1 night in Jun 2024