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Reviews of Peaks of Otter Lodge

3 out of 5
Peaks of Otter Lodge
85554 Blue Ridge Pkwy, Bedford, VA

Reviews

8.6

Excellent

Rating 10 - Excellent. 432 out of 873 reviews" "
Rating 8 - Good. 300 out of 873 reviews" "
Rating 6 - Okay. 94 out of 873 reviews" "
Rating 4 - Poor. 30 out of 873 reviews" "
Rating 2 - Terrible. 17 out of 873 reviews" "

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alice, Fort Kent

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Older rooms but very well maintained. Enjoyed the mile walk around the lake. Restaurant very good.
Stayed 1 night in May 2024

8/10 Good

sooja

Liked: Property conditions & facilities
Well maintained property, beautiful scenery and friendly staff.
Stayed 1 night in May 2024

10/10 Excellent

Pj

Travelled with partner
Liked: Amenities
Great place to unwind!
Stayed 2 nights in May 2024

10/10 Excellent

Wendy

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Gregory

Liked: Property conditions & facilities
Stayed 2 nights in May 2024

6/10 Okay

Danielle

Travelled with family
Disliked: Staff & service, amenities
it was dated and bedding was not great and there was no water in the room or fridge or microwave .. the lake view was great but the amenities were really lacking
Stayed 1 night in May 2024

10/10 Excellent

Martha

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property! Helpful and accommodating staff! Rooms are a little dated and lack a mini fridge or desk, but seriously the view totally makes up for that. We will definitely come back :)
Stayed 2 nights in May 2024

8/10 Good

Wenli

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Comer, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like all hiking trails. Peace and quiet.
Stayed 3 nights in Apr 2024

10/10 Excellent

Kimberly

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view and scenery was so beautiful and the set up is great the only thing we didn't like were the bed pillows they were to full of foam uncomfortable for both of us but other people may like them I truly loved this place wish we could've stayed longer
Stayed 1 night in May 2024

6/10 Okay

Gregory

Travelled with family
Liked: Cleanliness, staff & service
No internet or cell service. A little too pricey for the accommodations.
Stayed 1 night in May 2024

10/10 Excellent

Derreke

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hiking trails were unique as well as the small lake. Very attractive surroundings
Stayed 1 night in May 2024

4/10 Poor

Peter

Liked: Cleanliness
Disliked: Staff & service
Definitely NOT a $150-ish a night value. Restaurant had opened just a few days earlier. Service levels did not match food pricing. Food was very good. Staff is friendly but not customer service oriented. Perhaps more training??
Stayed 2 nights in Apr 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2023

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a relaxing stay at Peaks of Otter. We walked the lake, took the shuttle almost to the top of Sharp Top Mountain and then hiked the rest of the way up, sat by the lake in the evenings by the fire pit, read on our balcony which over looked the lake, and ate in the dining room for most meals. The staff were very attentive and accommodating, answered all our questions and were always willing to help. Room was very clean and comfortable. We enjoyed our stay and will definitely be back!
Stayed 2 nights in Nov 2023

8/10 Good

Tina

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023

10/10 Excellent

Richard, Spartanburg

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous setting, great hikes, dining room with fantastic view ! But would like small refrigerators in the rooms.
Stayed 2 nights in Oct 2023

8/10 Good

STEPHEN

Travelled with partner
Liked: Cleanliness, staff & service
For more than $200 per night, I'd expect more towels in addition to two bath towels and one small hand towel. There were no toilette items, lotions etc. The view from balcony was excellent!
Stayed 2 nights in Oct 2023

10/10 Excellent

Kathleen

Stayed 2 nights in Oct 2023

10/10 Excellent

Jane

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place for relaxing, family time, unwired time, Definitely recommend taking shuttle to The Peak. Lovely, accommodating staff.
Stayed 1 night in Oct 2023

10/10 Excellent

Denise Aherne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful, just beautiful! I’ll be back!
Stayed 1 night in Oct 2023

10/10 Excellent

Susan

Stayed 3 nights in Oct 2023

8/10 Good

GARY

Travelled with family
Liked: Cleanliness, amenities
Never stay on first floor of lodge unless you like noise.
Stayed 4 nights in Oct 2023

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful visit in October.
Stayed 1 night in Oct 2023

4/10 Poor

Baxter

Travelled with partner
Liked: Amenities
Disliked: Property conditions & facilities
The property is an absolutely beautiful setting. The rooms have no soundproofing and are very loud with activity going on around them. Not enough parking to accommodate the hotel and the restaurant. Tried to eat breakfast in the restaurant and was told they were not taking anyone else yet they were still open. If they know the hotel is full then the restaurant should be staffed appropriately, especially because there is no restaurant within seven or 8 miles. Just disappointing when you pay $260 for a room not to have a $260 experience.
Stayed 1 night in Oct 2023

2/10 Terrible

Fan

Stayed 1 night in Oct 2023

8/10 Good

Gerri

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very clean...employees were very hospitable! We had a lovely time !
Stayed 2 nights in Oct 2023

10/10 Excellent

Melodie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room with a View!
The rooms were clean and had that country charm. Beautiful view from room. Eveyoe was friendly and very helpful.
My view!
Stayed 1 night in Oct 2023

10/10 Excellent

Ricky

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great time. Very relaxing!
Stayed 1 night in Oct 2023

10/10 Excellent

Kristen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed our stay. Room was older but very well maintained. Setting with the lake and mountains was breathtaking.
Stayed 2 nights in Oct 2023

10/10 Excellent

Tara

Stayed 1 night in Oct 2023

10/10 Excellent

Don

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We like the location. It is right on the parkway.
Stayed 1 night in Oct 2023

10/10 Excellent

Bruce, Houston

Travelled with family
Liked: Cleanliness, amenities
Lovesd it beautiful views
Stayed 1 night in Oct 2023

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaks of Otter lodge is in a lovely location, though the lodge could certainly use an update. Our lower level/open patio room to the lake smelled musty. And we could hear the loud footsteps from the room above. Also, it was a foggy evening and morning so couldn’t really totally take in the full view of the ‘Peaks’. The walk around the lake was nice. The best part was the bar area with the cozy fireplace. We had our dinner in that area and had a lovely conversation w the bartender Brandon. He made the evening’s experience great!
Stayed 1 night in Sep 2023

10/10 Excellent

Doina

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2023

6/10 Okay

Louise

Liked: Cleanliness, staff & service
Stayed 1 night in Oct 2023

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lodge Amidst Natural Perfection
Returned here after a 2001 visit with children. It is still a great spot to overnight or stay longer as driving Blue Ridge Parkway. Comfortable, clean room. Good bed. Wonderful views of lake and Sharp Top. Great dinner in lodge dining room. Brittany, our server was delightful. We did not do Sharp Top this time but is a must experience if time permits.
Stayed 1 night in Oct 2023

10/10 Excellent

Carson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Samantha

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It could use an upgrade here and there but it's acceptable. The bed was comfortable!
Stayed 2 nights in Oct 2023

8/10 Good

Valentina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a weekend trip to the lodge, it was a pleasant stay. The chack in process was a breeze, and the best part was that every room had a stunning view of the lake. The location is perfect for leisury walks around the lake or more adventurous hikes to Sharp Top. Dining at the lodge restaurant was a delight - delicious food accompanied by breathtaking lake views. Highly recommended!
Stayed 1 night in Oct 2023

8/10 Good

William

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2023

10/10 Excellent

Seema

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful views/location! Staff was very helpful and friendly. Wonderful experience!!
Stayed 1 night in Sep 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall we enjoyed are stay, but we were annoyed to begin with that we didnt get a call until after 10am on the morning of our checkin saying that they had not had power since a storm came through on Saturday (2 days prior). It was expected to be back on by 4pm that day & thankfully it was because we were already on the road & felt like are hands were tied. I also would have liked to know that cell service there is very spotty, as we always let our families know when we arrive somewhere safely. Other than these things we enjoyed our stay. Dinner & breakfast were both great & the service we got from everyone on staff was wonderful. If you want to take a break from the hustle & bustle of every day life & enjoy the great outdoors this is your place.
Stayed 1 night in Sep 2023

8/10 Good

Arthur

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Billy

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Outside great
Stayed 2 nights in Sep 2023

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view at this property is absolutely amazing. There is no pool but we were able to go hiking fishing right outside of our room. Fire pit with chairs around. It was awesome. Dining in the lodge was great! Rooms were nice but beds were a bit hard. I also wish we had a small refrigerator in each room since it takes at least 20 minutes to get down the mountain. If you're going to go to dinner but you can't bring back leftovers because there's nowhere to put it. It was an amazing weekend with my husband and two boys ages 7 and 10. 😊
Stayed 2 nights in Sep 2023

10/10 Excellent

Virginia

Stayed 2 nights in Sep 2023