Private kitchenette

Reviews of Heritage Inn Bathurst

4 out of 5
Heritage Inn Bathurst
102 Stewart Street, PO Box 1111, Bathurst, NSW

Reviews

9.2

Wonderful

Rating 10 - Excellent. 391 out of 571 reviews" "
Rating 8 - Good. 149 out of 571 reviews" "
Rating 6 - Okay. 18 out of 571 reviews" "
Rating 4 - Poor. 8 out of 571 reviews" "
Rating 2 - Terrible. 5 out of 571 reviews" "

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Steven

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very noisey if you get a room close to the road, loads of trucks go past all night.
Stayed 1 night in May 2024

10/10 Excellent

Andrew

Business traveller
Always very clean and great location
Stayed 1 night in Apr 2024
Response from The Heritage Inn Team. on 4 May 2024
Dear Andrew,We're thrilled to hear that you consistently find our hotel very clean and enjoy our great location! Providing a clean and convenient environment for our guests is a top priority for us. Thank you for your kind words, and we look forward to continuing to provide you with excellent service during your future stays!Warm Regards

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024
Response from The Heritage Inn Team on 20 Apr 2024
Hi Robert,Thankyou for the 5 out of 5 review.

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024
Response from The Heritage Inn Team on 2 Apr 2024
Hi Michael,Thankyou for the 4 out of 5 star review.Warm Regards

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024
Response from The Heritage Inn Team. on 26 Mar 2024
Hi Steve,Thankyou for your 5 out of 5 star review.Warm Regards

10/10 Excellent

Emily

Stayed 1 night in Feb 2024
Response from The Heritage Inn Team on 9 Apr 2024
Thankyou for your 5 out of 5 star review.

8/10 Good

Dominic

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from The Heritage Inn on 1 Mar 2024
Thankyou for your 4 out of 5 review.

10/10 Excellent

Wayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
room 21 had a side bay window , which made the room very comfortable
Stayed 1 night in Feb 2024
Response from The Heritage Inn Team on 22 Feb 2024
Hi Wayne,Thank you for your feedback! We're delighted to hear that you found the side bay window in Room 21 to enhance your comfort during your stay. We strive to create a cozy and inviting atmosphere for all our guests, and it's wonderful to know that this feature contributed positively to your experience. We look forward to welcoming you back soon!Warm Regards

8/10 Good

michael

Liked: Staff & service, amenities, property conditions & facilities
Very nice home from home. Almost.
Stayed 1 night in Feb 2024
Response from The Heritage Inn Team on 19 Feb 2024
Hi Michael,We're delighted to hear that you found our establishment to be a "home from home" experience! Your comfort and satisfaction are very important to us, and we strive to create a welcoming atmosphere for all our guests. If there are any specific areas where you feel we can improve to make your experience even closer to home, please let us know. Your feedback is invaluable to us, and we appreciate you taking the time to share your thoughts. Thank you for choosing us, and we hope to have the pleasure of welcoming you back soon!Warm Regards

10/10 Excellent

Carol

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious and clean room. Very helpful and friendly staff. Good location, easy parking.
Stayed 2 nights in Feb 2024
Response from The heritage Inn Team on 12 Feb 2024
Dear Carol,Thank you so much for your positive review! We're thrilled to hear that you enjoyed your stay with us and found our room spacious and clean. Our staff takes great pride in providing excellent service, so it's wonderful to hear that they were helpful and friendly during your visit. We're glad you found our location convenient and parking easy. We hope to welcome you back again soon!Warm Regards

6/10 Okay

Theo

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
No sink in kitchenette area
Stayed 1 night in Feb 2024
Response from The Heritage Inn Team on 12 Feb 2024
Dear Theo,Thank you for sharing your feedback with us. We appreciate your input and apologize for any inconvenience caused by the lack of a sink in the kitchenette area. We will certainly take your comment into consideration as we strive to improve our facilities for our guests' comfort and convenience. If there's anything else we can assist you with during your stay, please don't hesitate to let us know. We hope to have the opportunity to welcome you back in the future.Warm Regards

10/10 Excellent

Knar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean rooms. The front desk lady was very inviting and cheerful. Overall great place to stay.
Stayed 2 nights in Feb 2024
Response from The Heritage Inn Team on 12 Feb 2024
Dear Knar,We're delighted to hear that you enjoyed your stay with us! Thank you for taking the time to share your positive experience. We're thrilled that you found our rooms clean and that our front desk staff made you feel welcome with their cheerful demeanor. It's wonderful to know that you had a great overall experience, and we hope to have the pleasure of hosting you again in the future. If there's anything else we can do to enhance your next stay, please don't hesitate to let us know.Warm Regards

10/10 Excellent

Bruce, Revesby

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good sized room, well maintained property and nice staff
Stayed 2 nights in Jan 2024
Response from The Heritage Inn Team on 2 Feb 2024
Hi Bruce,Thank you for taking the time to leave such a positive review! We're thrilled to hear that you enjoyed your stay with us. Our team works hard to provide excellent service and maintain our property to the highest standards. We hope to have the pleasure of welcoming you back again soon!Warm Regards

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Easy to find, check into, walk to our function from ( the front desk ladies told us the short cut) and it was great acces for my elderly father
Stayed 1 night in Jan 2024
Response from The Heritage Inn Team on 2 Feb 2024
Hi Margaret,We're delighted to hear that you found our location convenient and easily accessible, especially for your elderly father. Providing comfortable and accessible accommodations for all our guests is always our priority. We're glad our team could assist you with finding the best route to your function. Thank you for sharing your experience, and we hope to welcome you back again soon!Warm Regards

8/10 Good

Jane, Ogunquit

Liked: Cleanliness, staff & service, property conditions & facilities
Overall our stay was good, I would recommend cleaning the upholstered furniture.
Stayed 3 nights in Jan 2024
Response from The Heritage Inn Team on 2 Feb 2024
Hi Jane,Thank you for your feedback and for choosing to stay with us. We appreciate your suggestion regarding the upholstered furniture and will certainly take it into consideration as we strive to continually improve our accommodations. We're glad to hear that overall, your stay was enjoyable, and we hope to have the opportunity to welcome you back in the future. If there's anything else we can assist you with, please don't hesitate to let us know.Warm Regards

4/10 Poor

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from The Heritage Inn Team on 16 Dec 2023
Hi Paul,We are sorry you did not enjoy your stay.

10/10 Excellent

Lanae

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Was very happy with location quality and space
Really nice to experience genuinely friendly service
Stayed 1 night in Dec 2023
Response from The Heritage Inn Team on 16 Dec 2023
Hi Lanae,Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with our service. Providing genuine and friendly service is a top priority for us, and it's always rewarding to know that our efforts are appreciated. We look forward to serving you again in the future. If there's anything specific you loved about the service or if you have any suggestions for improvement, we'd love to hear more. Your feedback is invaluable to us!Warm Regards

10/10 Excellent

Verena

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely big room with comfortable beds. Within walking distance to town centre for shops and restaurants
Stayed 1 night in Nov 2023
Response from The Heritage Team on 30 Nov 2023
Dear Verena,Thank you so much for taking the time to share your feedback! We're thrilled to hear that you enjoyed your stay in our lovely big room with comfortable beds. It's fantastic to know that our location, within walking distance to the town center with its shops and restaurants, added to your overall experience.We strive to provide a comfortable and convenient environment for our guests, and your positive review reaffirms our efforts. If there's anything specific that stood out or any suggestions you may have for improvement, we'd love to hear more.We appreciate your choice to stay with us and hope to welcome you back for another delightful experience in the future.Warm Regards

10/10 Excellent

Mick

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cozy rooms nice area
Stayed 2 nights in Nov 2023
Response from The Heritage Inn Team on 30 Nov 2023
Dear Mick,Thank you for sharing your experience with us! We're delighted to hear that you found our rooms cozy and enjoyed the surrounding area.Creating a comfortable and inviting atmosphere is one of our top priorities, and we're glad to know that you felt at ease during your stay. Our team takes great pride in providing a pleasant environment for our guests.If you have any specific highlights or suggestions for us, we would love to hear more. Your feedback is invaluable as we continuously strive to enhance our guests' experiences.We hope to have the pleasure of welcoming you back for another cozy stay in the future.Warm Regards

10/10 Excellent

Lindsey

Liked: Cleanliness, staff & service, property conditions & facilities
Great welcoming and service.Very clean and comfortable
Stayed 1 night in Nov 2023
Response from The Heritage Inn on 27 Nov 2023
Dear Lindsey,Thank you so much for taking the time to share your positive experience with us! We are thrilled to hear that you found our service welcoming and that you enjoyed a clean and comfortable environment during your stay. We strive to create a welcoming atmosphere for all our guests, and it's truly rewarding to know that we succeeded in making your visit a pleasant one. Our team takes pride in maintaining high standards of cleanliness and ensuring that our guests feel comfortable throughout their stay.Your feedback is greatly appreciated and serves as motivation for our continued efforts to provide exceptional service. We look forward to welcoming you back in the future and providing you with another outstanding experience.If there's anything specific you loved about your stay or if you have any suggestions for improvement, please feel free to share. We value your input and are always looking for ways to enhance our guests' experience. We appreciate your patronage and hope to have the pleasure of serving you again soon.Best Regards,

10/10 Excellent

Dave

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NA
Stayed 4 nights in Nov 2023
Response from The Heritage Inn on 27 Nov 2023
Thankyou for the 5 out of 5 star review.

8/10 Good

Peter

Stayed 1 night in Nov 2023
Response from The Heritage Inn on 16 Dec 2023
Hi Peter,Thankyou for the 4 out of 5 star review.Warm Regards

10/10 Excellent

Kerrie

Stayed 1 night in Nov 2023
Response from The Heritage Inn on 27 Nov 2023
Thankyou for the 10 out of 10 star review.

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023
Response from The Heritage Inn Team on 17 Nov 2023
Hi Paul,Thankyou for your 10 out of 10 review.

10/10 Excellent

Penelope

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly and helpful staff and service
Stayed 1 night in Nov 2023
Response from Guest Services on 14 Nov 2023
Hi Penelope,Thank you for your kind words! We're delighted to hear that you found our staff very friendly and helpful. Providing excellent service is a top priority for us, and we're thrilled that our team made a positive impact on your experience. We appreciate your feedback and hope to welcome you back for another pleasant stay in the future!Kind Regards,The Heritage Inn

10/10 Excellent

Man Yee

Stayed 1 night in Oct 2023
Response from Reception on 10 Nov 2023
Hi Man Yee,Thankyou for the 10 out of 10 star review.

10/10 Excellent

Ruth

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceptional cleanliness and comfort at a very affordable price. Will definitely be staying again.
Stayed 1 night in Nov 2023
Response from The Heritage Inn on 5 Nov 2023
Hi Ruth,Thank you so much for your fantastic review! We're thrilled to hear that you found our cleanliness and comfort exceptional during your stay. Providing a high level of comfort and affordability is a top priority for us, and we're delighted that we could meet your expectations. We can't wait to welcome you back for another stay in the future. Your continued patronage is greatly appreciated!Warm Regards

8/10 Good

Warren

Liked: Cleanliness, staff & service, property conditions & facilities
Room was spacious with separate kitchenette & quiet . Walking distance to RSL which has good meals. Would stay again .
Stayed 3 nights in Oct 2023
Response from Reception on 2 Nov 2023
Hi Warren,Thank you for your review! We're delighted to hear that you enjoyed your stay at our hotel. It's great to know that you found the room spacious and appreciated the convenience of having a separate kitchenette. We take pride in providing a peaceful and quiet environment for our guests to relax.It's also wonderful to hear that our location within walking distance to the RSL with good meals was a highlight of your stay. We aim to offer our guests a comfortable and convenient experience, and we're pleased to see that we met your expectations.We would be thrilled to have you as our guest again in the future. Your positive feedback motivates us to continue delivering excellent service. If you have any suggestions or requests for your next visit, please don't hesitate to let us know. We look forward to welcoming you back!Warm Regards

10/10 Excellent

Anne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Space.
Stayed 1 night in Oct 2023
Response from Heritage Inn on 2 Nov 2023
Hi Anne,Thankyou for the 5 out of 5 star review.

10/10 Excellent

STEPHEN

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have stayed at the Heritage Inn a number of times due to the location, cleanliness and staff. I t has always been a excellent place to stay for the reasons above. Would highly recommend staying at this property.
Stayed 2 nights in Oct 2023
Response from The Heritage Inn on 2 Nov 2023
Hi Stephen,Thank you for taking the time to share your review of the Heritage Inn. We appreciate your continued patronage and are delighted to hear that you've had consistently positive experiences during your stays. It's great to know that you value the property for its convenient location, cleanliness, and the quality of our staff's service.Your high recommendation is truly appreciated and serves as a testament to the quality of our establishment. We look forward to welcoming you back for your next visit and ensuring your experience remains excellent. If you ever have any specific feedback or suggestions to further enhance your experience, please feel free to share. Thank you for your support!Warm Regards

8/10 Good

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay for weekend .
Clean comfortable room
Stayed 2 nights in Oct 2023
Response from The Heritage Inn on 2 Nov 2023
Hi Susan,Thank you for taking the time to share your thoughts about our rooms. We're thrilled to hear that you found your room clean and comfortable during your stay. Providing a clean and comfortable environment for our guests is a top priority, and it's always great to know that we've met your expectations.If you have any additional feedback or if there's anything specific you enjoyed about your stay or would like to see improved, please feel free to let us know. We appreciate your feedback and hope to welcome you back for another comfortable stay in the future.Warm Regards

10/10 Excellent

patsy

Stayed 1 night in Oct 2023
Response from The Heritage Inn on 2 Nov 2023
Hi Patsy,Thankyou for the 10 out of 10 star review.

8/10 Good

George

Stayed 1 night in Oct 2023
Response from Guest Services on 31 Oct 2023
Hi George,Thank you for your 8 star rating.Kind Regards,The Hertiage Inn

8/10 Good

Ernie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
see above
Stayed 4 nights in Oct 2023
Response from Reception on 22 Oct 2023
Thankyou for the 4 out of 5 star review.

10/10 Excellent

Stephen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location considering I booked late. Very friendly accommodating staff. Will definitely stay there on my return trip.
Stayed 1 night in Oct 2023
Response from Reception on 21 Oct 2023
Hi Stephen,Thank you so much for your wonderful review! We're delighted to hear that you had a positive experience at our establishment, especially considering your last-minute booking. Our team takes great pride in being accommodating and friendly to all our guests. We look forward to welcoming you back on your return trip – your continued support means a lot to us! If there's anything specific you'd like during your next stay, please don't hesitate to let us know.Warm RegardsThe Heritage Inn

10/10 Excellent

Sheldon

Stayed 2 nights in Oct 2023
Response from Reception on 17 Oct 2023
Thankyou for the 10 out of 10 review.

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, property conditions & facilities
This was a very well kept motel, especially as we arrived the day after Bathurst, and the staff were fantastic. It was a little bit noisy from all of the trucks passing out front, but otherwise absolutely excellent.
Stayed 1 night in Oct 2023
Response from Reception on 21 Oct 2023
Hi Brad,Thank you for taking the time to share your feedback! We're pleased to hear that you found our motel well-kept and our staff fantastic. We understand that the noise from passing trucks can be a bit bothersome, and we apologize for any inconvenience caused. We'll certainly look into ways to minimize such disturbances in the future.We appreciate your understanding, and we hope to have the pleasure of hosting you again in the future. If there are any specific preferences or room locations you'd like to request to mitigate noise during your next stay, please feel free to let us know. Warm Regards

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Check in was a breeze
Stayed 2 nights in Sep 2023
Response from Reception on 2 Oct 2023
Hi,We're thrilled to hear that your check-in process was a breeze! Our goal is to make your stay as smooth and hassle-free as possible, and it's great to know that you had a positive experience with us. If you have any other feedback or if there's anything else we can do to enhance your stay, please feel free to share. We hope you have a wonderful time during your stay with us!Warm RegardsThe Heritage Inn

10/10 Excellent

Kushan

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean and great service
Stayed 2 nights in Sep 2023
Response from Reception on 2 Oct 2023
Hi Kushan,Thank you for your kind words! We take pride in providing a clean and comfortable environment for our guests, and it's fantastic to hear that you appreciated it. Our team is dedicated to offering great service, and your feedback is greatly appreciated. If you ever have any suggestions or if there's anything specific you enjoyed during your stay that you'd like to highlight, please feel free to share. We look forward to hosting you again in the future!Warm Regards The Heritage Inn

10/10 Excellent

Lynn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My husband and I were having a holiday with our daughter and her family! We stopped at Bathurst for a day/night, staying at the Heritage Inn. The accomodation was very comfortable, it was just very clean and the staff were accommodating and friendly!
Stayed 1 night in Sep 2023
Response from Reception on 2 Oct 2023
Hi Lynn,It sounds like you had a wonderful family holiday in Bathurst, and we're thrilled that you chose to stay with us at the Heritage Inn! We're delighted to hear that you found the accommodation comfortable, clean, and that our staff were accommodating and friendly. Creating a positive and welcoming experience for our guests is always our goal. We hope you enjoyed your time in Bathurst and made some cherished memories with your daughter and her family. Should you ever return to the area, we'd be more than happy to host you again. Warm RegardsThe Heritage Inn

10/10 Excellent

Cailin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kate checked when we were due to arrive and met us with a friendly smile when we checked in. Great service!
Stayed 1 night in Sep 2023
Response from Reception on 2 Oct 2023
Hi Cailin,It's wonderful to hear that Kate went the extra mile to ensure a smooth check-in for your stay! A friendly and welcoming smile can truly make a difference in a guest's experience, and it sounds like she provided excellent service. We'll be sure to pass along your compliments to her. If you have any more feedback or if there's anything else we can do to make your stay even more enjoyable, please don't hesitate to let us know. We hope you have a fantastic time during your stay with us!Warm RegardsThe Heritage Inn

10/10 Excellent

Patricia A

Stayed 1 night in Sep 2023
Response from The Heritage Inn on 2 Oct 2023
Thankyou for the 10 out of 10 review

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, clean and comfortable
Stayed 1 night in Sep 2023
Response from Reception on 2 Oct 2023
Hi David,Thank you for your concise and positive feedback! We're pleased to know that you appreciated our great location and found your stay clean and comfortable. If you ever have any additional comments or if there's anything specific that stood out during your stay that you'd like to mention, please don't hesitate to share. We hope to have the pleasure of hosting you again in the future!Warm RegardsThe Heritage Inn

10/10 Excellent

RUSSELL

Stayed 1 night in Sep 2023
Response from Reception on 21 Oct 2023
Hi Russell,Thankyou for the 5 out of 5 review.

10/10 Excellent

Simon

Stayed 1 night in Sep 2023
Response from Reception on 28 Sept 2023
Thankyou for the 10 out of 10 review.

10/10 Excellent

Melissa Ann

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely motel, clean and quiet. Staff very helpful!
Stayed 2 nights in Sep 2023
Response from Reception on 28 Sept 2023
Hi Melissa Ann,Thank you for taking the time to share your positive review! We're delighted to hear that you enjoyed your stay at our motel. Our team takes great pride in maintaining a clean and tranquil environment for our guests, and it's always wonderful to know when we've succeeded in providing a pleasant experience. We appreciate your kind words about our staff, and we'll be sure to pass on your compliments to them. If you ever find yourself in the area again, we would be thrilled to welcome you back for another enjoyable stay. Warm Regards

8/10 Good

Kristy

Liked: Cleanliness
Stayed 1 night in Sep 2023
Response from Reception on 25 Sept 2023
Thankyou!

8/10 Good

william

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly and helpful.
Stayed 1 night in Sep 2023
Response from Reception on 24 Sept 2023
Hi William,Thank you for taking the time to share your experience with us! We're delighted to hear that our staff were friendly and helpful during your visit. Providing excellent customer service is a top priority for us, and we appreciate your feedback. If you have any further comments or suggestions, please don't hesitate to let us know. We look forward to serving you again in the future!Warm RegardsThe Heritage Inn

10/10 Excellent

Peter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023
Response from Reception on 8 Sept 2023
Hi Peter,Thank you so much for your excellent review! We're thrilled to hear that you had a positive experience with our product/service. If you have any suggestions or feedback on how we can continue to improve, please feel free to share. We appreciate your support and look forward to serving you again in the future!warm Regards

10/10 Excellent

Jye

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and easy parking
Stayed 1 night in Sep 2023
Response from Reception on 3 Sept 2023
Hi Jye,Thank you so much for taking the time to leave such a positive review! We're delighted to hear that you found our staff to be friendly and that you had an easy time with parking. We always strive to provide the best possible experience for our customers, and your feedback is greatly appreciated. If there's anything else we can do to make your next visit even better, please don't hesitate to let us know. We look forward to serving you again in the future!Warm Regards