Dear Daniel,Thank you for choosing our hotel and for your kind words in the review with a 5-star rating. Your feedback is greatly appreciated and serves as an encouragement to our hotel and staff. We are committed to enhancing our hospitality and guest experience. Serving guests like you is our pleasure, and your positive rating inspires us to strive for excellence in our service. We look forward to welcoming you back in the near future!Sincerely, Billy DuncanGeneral Manager

Dear Sleeps,Thank you for your positive feedback! We're delighted to hear that our staff was friendly during your stay. Providing excellent service is our priority, and we appreciate your acknowledgment. We look forward to welcoming you back soon! Sincerely, Billy DuncanGeneral Manager

Dear Sandra,Thank you for your perfect rating and wonderful feedback! We're thrilled to hear that you found our hotel very clean and comfortable, and that you had a great night's sleep on our beds and pillows. It's fantastic to know that you enjoyed our breakfast and found it to be the best you've ever experienced at any hotel. Your satisfaction is our top priority, and we're grateful for your kind words. We look forward to welcoming you back for another fantastic stay in the future!Sincerely, Billy DuncanGeneral Manager

Dear Alicia,Thank you for your feedback. We apologize for the inconvenience you experienced during check-in, especially after a long trip and with time constraints for a family event. We understand the importance of a smooth check-in process and will address this issue with our team to ensure better communication and timely service in the future. We're glad to hear that the rest of your stay was alright, and we appreciate your understanding. We hope to have the opportunity to provide you with a more seamless experience during your next visit.Sincerely, Billy DuncanGeneral Manager

Dear Karen,We're sorry to hear about your disappointing experience with the cleanliness of your room and the presence of a bug. Please accept our sincerest apologies for any inconvenience this may have caused. We take cleanliness and pest control very seriously, and we will address this issue immediately to ensure it doesn't happen again. However, please note that we have a vigorous pest control program and make sure that there are no bugs, roaches or any other pests in our rooms. We hope to have the chance to make it right for you in the future.Sincerely, Billy DuncanGeneral Manager

Dear Tom,I want to thank you for sharing such encouraging feedback by giving it a 5-star rating. Your appreciation motivates us to strive harder to provide the best services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We look forward to serving you again.Sincerely, Billy DuncanGeneral Manager

Dear Linda,Thank you for your feedback. We're glad you appreciated our designated dog walking area and the availability of beverages in the lobby. We apologize for the inconvenience caused by the wet and muddy conditions, and we'll work on improving our maintenance to ensure a more enjoyable experience for you and your pet in the future. We appreciate your insights and hope to welcome you back for a better stay.Sincerely, Billy DuncanGeneral Manager

Dear Robert,Thank you for choosing to stay with us and for your appreciation by granting us a 5-star rating. We are committed to delivering an exceptional experience for every guest and adding value to your visit. We anticipate the opportunity to serve you even more excellently and are excited to welcome you back. Serving esteemed guests like you is our honor.Sincerely, Billy DuncanGeneral Manager

Dear Melissa,Thank you for the review and rating of 3 out of 5. Kindly give us some opinion, which can be useful for us to improve our hotel service from 3 to 5. We appreciate your feedback!. I hope you will visit us again soon. Sincerely, Billy DuncanGeneral Manager

Dear Tessa,I want to thank you for sharing such encouraging feedback by giving it a 5-star rating. Your appreciation motivates us to strive harder to provide the best services and excel in what we do. Providing great hospitality is our goal and something we take great pride in. We look forward to serving you again.Sincerely, Billy DuncanGeneral Manager

Dear Esther,Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you. Sincerely, Bill DuncanGeneral Manager

Dear Timothy,Thank you for your feedback! We're pleased to hear that you found our hotel very clean and roomy. Your satisfaction is important to us, and we appreciate your comments. We hope to welcome you back for another great stay in the future!Sincerely, Bill DuncanGeneral Manager

Dear Troy,We apologize for the disturbances caused by noisy neighbors and the presence of non-service animals during your stay. Ensuring a peaceful and comfortable environment for all our guests is important to us, and we regret that we fell short in this regard. We will review our policies regarding noise and pet accommodations to prevent similar issues in the future. We apologize for any inconvenience or concern it caused. Your feedback is appreciated, and we will address these matters internally to improve our service. We hope to have the opportunity to better serve you in the future.Sincerely, Bill DuncanGeneral Manager

Dear Scott,We're glad to hear that your kids enjoyed the pool! If there's anything else we can do to make your stay even better next time, just let us know. We look forward to welcoming you all back for more fun by the pool!Sincerely, Bill DuncanGeneral Manager

Dear Carrie,Thank you for your feedback! We're glad to hear that you found our hotel nice and clean, with comfortable beds and satisfactory room decor. We apologize for any inconvenience you experienced with the size of the room for a king bed. Your feedback is valuable to us, and we'll take it into consideration as we strive to improve our guests' experiences. We appreciate your input and hope to have the opportunity to welcome you back for another stay in the future!Sincerely, Bill DuncanGeneral Manager

Dear Maribel,Thank you for selecting our hotel for your stay and for awarding us 5 stars based on your experience. We trust that you enjoyed a fantastic time with us. We look forward to welcoming you back soon.Sincerely, Bill DuncanGeneral Manager

Dear Jesus,Thank you for your perfect 5 out of 5 rating! We're delighted to hear that you had an excellent experience with our service and found our hotel very clean. Providing top-notch service and maintaining a clean environment for our guests are priorities for us, and we're thrilled that we could meet your expectations in these areas. Your satisfaction is our priority, and we appreciate your feedback. We hope to have the pleasure of welcoming you back for another fantastic stay in the future! Sincerely, Bill DuncanGeneral Manager

Dear Daniel,Thank you for your perfect 5 out of 5 rating! We're thrilled to hear that you had a great experience during your stay. Providing friendly and helpful service to our guests is important to us, and we're delighted that our staff met your expectations. We're also glad that you found our hotel clean and comfortable, and it's fantastic to hear that your kids loved the pool. Creating a welcoming and enjoyable environment for our guests is our top priority, and we're glad that we could achieve that for you. We appreciate your feedback and hope to have the pleasure of welcoming you and your family back for another fantastic stay in the future! Sincerely, Bill DuncanGeneral Manager

Dear Robin,Thank you for your review! We're thrilled to hear that you found our staff friendly and helpful, and that you enjoyed our pool facilities. Your satisfaction is our priority, and we look forward to welcoming you back for another excellent stay in the future!Sincerely, Bill DuncanGeneral Manager

Dear Susan,Thank you for your review! We're glad to hear that you found our property very clean and our staff polite and attentive. Your feedback is valuable to us, and we appreciate your comments. We hope to welcome you back for an even better experience in the future!Sincerely, Bill DuncanGeneral Manager

Dear Maria,Thank you for your feedback! We're delighted to hear that you received great service during your stay. If there's anything else we can do to enhance your experience further, please don't hesitate to let us know. We look forward to welcoming you back in the future!Sincerely, Bill DuncanGeneral Manager

Dear Wayne,Thank you for your glowing review! We're delighted to hear that our manager provided exceptional service and made your stay feel welcoming. We appreciate your kind words and hope to have the pleasure of hosting you again in the future!Sincerely, Bill DuncanGeneral Manager

Dear Joanne,Thank you for your positive review! We're thrilled to hear that you had a delightful stay with us and that your family enjoyed the amenities, including the indoor pool and hot tub. It's wonderful to know that you found our breakfast enjoyable and that our staff were lovely and helpful. We look forward to welcoming you back next time you pass through Bakersfield!Sincerely, Bill DuncanGeneral Manager

Dear Winina,Thank you for your stay; however, the 2-star rating is disappointing. Please tell us what made you unhappy so that we can address it. We care about your satisfaction. Please respond.Sincerely, Bill DuncanGeneral Manager

Dear Linda,We apologize for the inconvenience caused by the loud fan in the bathroom and the excessive ice buildup in the freezer. Your feedback is important to us, and we will address these issues promptly to ensure a more comfortable stay for our guests in the future. We appreciate your understanding. We hope to have the opportunity to provide you with a much-improved experience during your next visit.Sincerely, Bill DuncanGeneral Manager

Dear Alberto,It is greatly appreciated that you gave it a 5-star rating and shared such positive feedback. We are inspired to work even harder to deliver the best services and succeed in all we do because of your gratitude. Our aim is to provide excellent hospitality, something we are very proud of. It will be a pleasure to serve you once more.Sincerely, Billy DuncanGeneral Manager

Dear LaDonna,Thank you for your wonderful review! We're thrilled to hear that you found our staff helpful and accommodating and that you enjoyed the cleanliness and comfort of our property. Your satisfaction is our priority, and we're delighted to know that you would choose to stay with us again. We look forward to welcoming you back for another enjoyable stay in the future.Sincerely, Bill DuncanGeneral Manager

Dear Maria,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay. Sincerely, Billy DuncanGeneral Manager

Dear Lenora,We sincerely apologize for the lapse in our housekeeping services during your recent stay. Your feedback is concerning, and we take it seriously. Rest assured, we will address this issue with our housekeeping team to ensure that it does not happen again in the future. Thank you for bringing this matter to our attention, and we hope to have the opportunity to better serve you in the future.Sincerely, Bill DuncanGeneral Manager

Dear Guest,Thank you for your positive feedback! We're delighted to hear that you enjoyed the breakfast, found the rooms clean, and appreciated the convenient location. Your satisfaction is our priority, and we're glad we could meet your needs during your stay. We look forward to welcoming you back in the future!Sincerely, Bill DuncanGeneral Manager

Dear Gary,Thank you for your positive feedback regarding our staff's professionalism. We strive to provide excellent service to all our guests, and we're delighted to hear that you had a good experience with us. Your satisfaction is our top priority, and we look forward to welcoming you back in the future.Sincerely, Bill DuncanGeneral Manager

Dear Jeannette,Thank you for your perfect rating and positive feedback! We're thrilled to hear that you had a wonderful experience with our staff and enjoyed our breakfast. It's great to know that you felt safe during your stay and that our location near places to eat and the airport was convenient for you. Your satisfaction is important to us, and we appreciate your support. We look forward to welcoming you back for another fantastic stay in the future!Sincerely, Bill DuncanGeneral Manager

Dear Ryan,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business.Sincerely, Bill DuncanGeneral Manager

Dear Helen,Thank you for your perfect rating and positive feedback! We're delighted to hear that you had a great experience with our friendly staff and found your room to be clean and pleasant-smelling. We're also glad that our location near the freeway was convenient for you. We appreciate your support and look forward to welcoming you back for another fantastic stay in the future!Sincerely, Bill DuncanGeneral Manager

Dear Debbie,Thank you for your perfect rating! We're thrilled to hear that you found your experience with us to be very nice. We appreciate your support and hope to have the pleasure of welcoming you back again soon!Sincerely, Bill DuncanGeneral Manager

Dear Richard,We appreciate you staying with us and rating us a 5 out of 5. Thank you for your stay. Our primary goal is to deliver exceptional service to each and every visitor while also adding value for you. We are excited for your arrival and look forward to serving you even better. Serving visitors like you is a privilege.Sincerely, Bill DuncanGeneral Manager

Dear Cindy,Thank you for your feedback! We're glad to hear that our staff member made you feel comfortable and provided helpful service during your stay. We'll make sure to pass along your compliments to our team. We appreciate your support and hope to welcome you back again soon!Sincerely, Bill DuncanGeneral Manager

Dear Kristina,Thank you for your kind words! We're delighted to hear that you enjoyed your stay and that Bill provided exceptional service during your time with us. We'll be sure to pass along your compliments to him. We hope to have the pleasure of welcoming you back to our beautiful property in the future!Sincerely, Bill DuncanGeneral Manager

Dear Rick,Thank you for the 5-star rating. We believe in providing a great combination of hospitality, comfort, convenience, amenities, and value to our guests, and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure. We look forward to serving you again.Sincerely, Bill DuncanGeneral Manager

Dear Janie,Thank you for choosing to stay with us whenever you travel to Bakersfield! We're thrilled to hear that you consistently have positive experiences with us and that our team members have been friendly and accommodating. We appreciate your loyalty and look forward to welcoming you back on your future trips!Sincerely, Bill DuncanGeneral Manager

Dear Kwan,We're glad to hear that you found your room comfortable during your stay! Providing a cozy and relaxing environment for our guests is important to us, and we're delighted that we could meet your expectations. Thank you for sharing your positive feedback, and we hope to have the pleasure of welcoming you back for another comfortable stay in the future!Sincerely, Bill DuncanGeneral Manager

Dear Tommy,Thank you for your perfect rating and wonderful feedback! We're thrilled to hear that our staff, including Bill and the gentleman who checked you in, provided you with excellent service and made your stay enjoyable. We'll be sure to pass along your compliments to them for their exceptional representation of our company. It's fantastic to know that you found our hotel very clean and comfortable for your family, and we're honored to be your go-to place to stay whenever you're in the Bakersfield area. We appreciate your support and look forward to welcoming you back for another fantastic stay in the future!Sincerely, Bill DuncanGeneral Manager

Dear Nelson,We apologize for the poor customer service you experienced during your interaction with our staff. Your comfort and satisfaction are important to us, and it's disheartening to hear that you felt unwelcome. We take your feedback seriously and will address this matter with our team to ensure that all guests are greeted with warmth and professionalism. Please accept our sincerest apologies for any discomfort caused, and we appreciate you bringing this to our attention. If there's anything else we can do to improve your experience, please don't hesitate to let us know.Sincerely, Bill DuncanGeneral Manager

Dear Alyssa,Thank you for your perfect rating and positive feedback! We're delighted to hear that you found our property to be very nice, with clean rooms that made you feel super safe. We appreciate your kind words and are thrilled to know that you plan to stay with us again next time you're in Bakersfield. We look forward to welcoming you back for another excellent stay!Sincerely, Bill DuncanGeneral Manager

Dear Linda,We sincerely apologize for your negative experience with Veronica. Providing excellent customer service is paramount, and we'll address this matter promptly to ensure that all guests are treated with respect and professionalism. Sincerely, Bill DuncanGeneral Manager

Dear Jennifer,We sincerely apologize for the discomfort you experienced due to the strong perfume smell in your room. Your well-being is important to us, and we regret that we were unable to accommodate your request to be moved to a different room. We understand the impact that strong scents can have on individuals with medical conditions or sensitivities, and we apologize for any inconvenience caused. Your feedback is valuable, and we will take it into consideration to ensure a more comfortable experience for you and our guests in the future. Sincerely, Bill DuncanGeneral Manager

Dear Maria,Thank you for sharing your experience. We're pleased your family enjoyed the indoor pool and complimentary breakfast. We apologize for the disturbance caused by noise from other guests. Your feedback will be addressed to ensure a quieter and more restful stay for our guests in the future.Sincerely, Bill DuncanGeneral Manager

Dear Daniel,Thank you for the 5-star rating. We believe in providing a great combination of hospitality, comfort, convenience, amenities, and value to our guests, and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure. We look forward to serving you again.Sincerely, Bill DuncanGeneral Manager

Dear John,Thank you for your feedback! We're pleased to hear that you found your stay very quiet. Your comfort and peace are important to us, and we're glad that we could provide a serene environment for your visit. We appreciate your business and hope to welcome you back again soon!Sincerely, Bill DuncanGeneral Manager

Dear Euelia,Thank you very much for your stay at our hotel.We honestly believe that your stay was awesome and exceeded your expectations, looking at the 5-star rating.Guest satisfaction is, of course, a big reward for our hospitality.It was our privilege to serve you, and we hope you will give us more opportunities to do so.Sincerely, Bill DuncanGeneral Manager