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Reviews of The New Crown Inn

4 out of 5
The New Crown Inn
Bolton, Appleby-in-Westmorland, England

Reviews

9.0

Wonderful

Rating 10 - Excellent. 39 out of 58 reviews" "
Rating 8 - Good. 11 out of 58 reviews" "
Rating 6 - Okay. 5 out of 58 reviews" "
Rating 4 - Poor. 1 out of 58 reviews" "
Rating 2 - Terrible. 2 out of 58 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Marcelle

Liked: Cleanliness, staff & service
Stayed 1 night in May 2024

10/10 Excellent

Darran

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay, great staff, very good good
Stayed 1 night in Apr 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the room, the food, and the people
Stayed 1 night in Apr 2024

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service
We would never stay here again
We were extremely disappointed and we will never stay here again. We had an awful experience here. Paid extra on an already expensive room for breakfast, then the next day 8:30AM, expecting a nice breakfast we were informed by the cleaner that there is no chef, and therefore no breakfast. No contact about this beforehand. Furthermore, trying to get a refund even for the breakfast that we paid extra for and never got is proving extremely difficult. We feel completely scammed. The room itself was OK, it feels like the decor is trying hard to feel "premium" on a budget but the room lacks basic items like a bar of soap. It was definitely not worth the price for the room even without breakfast in our opinion.
Stayed 1 night in Feb 2024

6/10 Okay

Mandy

Travelled with partner
Liked: Cleanliness, staff & service
While the property itself was lovely and the pub manager really good we were disappointed because there was no food available at the New Crown and we weren’t told until we telephoned during our drive to say we were going to be later than planned . Expedia were supposed to have informed us about the food but hadn’t done so also Apparantly this has been the case since Mid October. After a 6 hour journey the last thing we wanted was to have to find food in the nearest town and again find breakfast. If we had known about the lack of food we wouldn’t have stayed here. Also there was a big dip in the mattress almost like a hole ( window side) and the mirror light didn’t work in the bathroom. It is also a bit weird because the manager does not live in so basically guests are just locked upstairs in the pub on their own ( with a way out) but it did seem very odd
Stayed 1 night in Jan 2024

8/10 Good

Mark

Stayed 1 night in Jan 2024

10/10 Excellent

Melissa

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024

4/10 Poor

Hicham

Business traveller
Liked: Staff & service, property conditions & facilities
Cold Night
Hotel.com didnot advise that the Pub will be closed on Mondays and Tuesdays. The room was cold as the heating was not on. The drinking glasses were not in protective bags and were next to the toilet rather than the sink as per photograph on the site. There were cobwebs on the bathroom door frame. Apart from that yjd host was very nice anc the breakfast was delicious.
Stayed 1 night in Oct 2023

8/10 Good

Miss

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little gem of a pub and hotel
10/10 - food exceptional, pints exceptional. Room is absolutely beautiful, no expense spared on decoration and furniture. Shower was brilliant and bed extremely comfortable. Breakfast was delicious and huge. Best scrambled eggs I've had at a hotel. 14 minutes from my office in Hackthorpe and plan to stay again.
Stayed 1 night in Oct 2023

10/10 Excellent

Michal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Alec

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely welcome, room was spacious and luxurious and good beer on tap!
Stayed 1 night in Aug 2023

8/10 Good

Ray

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful Building in easy access of the A66. Very friendly and helpful Staff. Room was very clean and comfortable with all the required facilities. Would definitely use again.
Stayed 1 night in Aug 2023

10/10 Excellent

arthur

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
THE DECORE
Stayed 2 nights in May 2023

10/10 Excellent

Arthur

Stayed 1 night in May 2023

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, comfortable and welcoming but a bit noisy.
We enjoyed our stay at the New Crown Inn. The rooms are clean and comfortable and we received a nice welcome when we arrived. The rooms are above the village pub and so are understandably a bit noisy while the pub is open but also sound proofing between rooms is not great - we could easily hear conversations from our neighbours.
Stayed 1 night in Apr 2023

8/10 Good

K

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2023

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Friendly Staff, clean room and excellent food.
Stayed 1 night in Apr 2023

10/10 Excellent

Joseph

Stayed 1 night in Jan 2023

6/10 Okay

steven

Liked: Cleanliness, property conditions & facilities, room comfort
The pub b&b was lovely
Stayed 2 nights in Nov 2022

10/10 Excellent

Helen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely amazing stay, the staff, the room, the food! Can’t wait to revisit.
Stayed 1 night in Oct 2022

10/10 Excellent

Alison

Stayed 1 night in Sep 2022

10/10 Excellent

Allison

Stayed 1 night in Aug 2022

10/10 Excellent

DANIEL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Appleby stay
Brilliant stay, great staff, food excellent,
Stayed 1 night in May 2022

10/10 Excellent

Paul

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 night stay
Really comfortable stay and excellent food. Well looked after by the staff, would use again.
Stayed 4 nights in Apr 2022

10/10 Excellent

david

Stayed 1 night in Mar 2022

8/10 Good

Michael

Liked: Cleanliness, staff & service, room comfort
Lovely cosy pub
Very nice village pub. Cosy and stylish at the same time. Only stayed one night so just one evening meal which was excellent. The best fish that I have had for a long time and beautifully cooked. The breakfast was also very good. The bed was on the small side but comfortable. There were a few maintenance issues in the bathroom that needed attention but overall we were very satisfied.
Stayed 1 night in Feb 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The New Crown Inn
A well presented and cosy room awaited my stay. All staff were friendly, welcoming and attentive. Food was delicious and a good selection on the menu. Free parking outside and if it is full, lots of on street parking available for free.
Stayed 1 night in Dec 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Two night stay near the lake district
We stopped over for a two night stay on our way up to Aviemore. Very well kept and cosy, service was good. Good WiFi. Food was ok.
Stayed 2 nights in Dec 2021

10/10 Excellent

Alex

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great pub to stay , drink and eat at. Love the quality of the room and food.
Stayed 2 nights in Nov 2021

10/10 Excellent

Joanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely friendly hotel.
Stayed 2 nights in Oct 2021

10/10 Excellent

Graham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable, clean & convenient
Ideal location for exploring the Lake District and the Pennines. Room was very comfortable and the staff very friendly. Food was good too.
Stayed 4 nights in Jul 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2021

10/10 Excellent

Bronwyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2021

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Services are limited due to Covid 19 No breakfast or evening meals
Stayed 1 night in Apr 2021

8/10 Good

Sophie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good night sleep
Dreamy location. Good food and good night sleep.
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great find
Great stay. Slight issue with the room not being ready but this was not a problem.
Stayed 1 night in Oct 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect stay in New Crown Inn
Lovely location, very comfortable, welcoming. Enjoyed an excellent evening meal and breakfast. Would highly recommend!
Stayed 1 night in Sep 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
lovely clean andwel kept rooms, bathroom and excellent food in a very well refurbished traditional inn
Stayed 1 night in Aug 2020

10/10 Excellent

Emma, UK

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean, spacious, comfortable room. Enjoyed our short stay.
Stayed 1 night in Aug 2020

10/10 Excellent

Verified traveller

Great stopover as we travelled through the Dales. Better than the website suggests. Lovely, clean room and super meal. Friendly owners.
Stayed 1 night in Jul 2020

6/10 Okay

Jamie

Stayed 1 night in May 2020

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable room, excellent shower, good food, friendly staff.
Stayed 1 night in Mar 2020

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Staff excellent and family room was good. Also great evening meal
Stayed 1 night in Feb 2020

10/10 Excellent

Duncan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cozy, welcoming and a break from the norm. Top pie too
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2019

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2019

10/10 Excellent

Keith

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay...close to lovely countryside.
My room was comfortable, modern and clean. Service was very attentive, polite and welcoming. I ordered two meals and two breakfasts...both tasty and well presented. Pub was noisy but only before ten o'clock. I parked in the pub's car park.
Stayed 2 nights in Aug 2019

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent!
Excellent newly furbished B&B outside Appleby. Very comfortable and cosy. Superb service from the team and top quality food. The Bedroom Art is very impressive.
Stayed 1 night in May 2019