Desk, rollaway beds, free WiFi, bed sheets
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Reviews of American Inn

2.5 out of 5
American Inn
1015 Highway 431 N, Anniston, AL

Reviews

5.8
Rating 10 - Excellent. 27 out of 172 reviews" "
Rating 8 - Good. 41 out of 172 reviews" "
Rating 6 - Okay. 31 out of 172 reviews" "
Rating 4 - Poor. 26 out of 172 reviews" "
Rating 2 - Terrible. 47 out of 172 reviews" "

5.8/10

Cleanliness

6.6/10

Staff & service

4.0/10

Amenities

5.4/10

Property conditions & facilities

4.8/10

Eco-friendliness

Reviews

6/10 Okay

Brett

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Room smelled like an ashtray. Not the cleanest hotel.
Stayed 2 nights in Apr 2024

8/10 Good

Cynthia

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2024

2/10 Terrible

Mark

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is run down and dirty. Finish on bathtub was pealing off, molding along base of tub is falling off, floor in bathroom is rotting away and water seeping up through cracks, sheets had cigarette burns in them.
Stayed 3 nights in Apr 2024

2/10 Terrible

Jennifer

Travelled with partner
Disliked: Property conditions & facilities
Had roaches
Stayed 1 night in Mar 2024

8/10 Good

Milus

Liked: Cleanliness, property conditions & facilities
I liked the location and the hotel is good. Hot water was excellent. Overall the room was clean. I would stay here again.
Stayed 1 night in Mar 2024
Response from kenny on 22 Mar 2024
THANK YOU FOR STAY WITH US

2/10 Terrible

Ameria

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
👍
Stayed 1 night in Feb 2024
Response from kenny on 22 Mar 2024
Sorry For Any Inconvenience

6/10 Okay

james

Disliked: Cleanliness
American Inn - Near Fort McClellan
I arrived at 7:30 PM, but the office was not open. There is a number to call for service. I called, and the clerk/manager came to the window after about 15 rings. The room was clean and basic. It served its purpose. I left at 7:00 AM, and the window was locked tight. No key drop--so I just left.
Stayed 1 night in Jan 2024
Response from kenny on 26 Feb 2024
Thank you for stay with us. sorry for any inconvenience.

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from kenny on 26 Feb 2024
Thank you for stay us

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024
Response from kenny on 26 Feb 2024
thank you for stay with us

2/10 Terrible

Kapish

Stayed 2 nights in Jan 2024
Response from kenny on 26 Feb 2024
Thank you for stay with us

2/10 Terrible

Katrina

Travelled with partner
Disliked: Amenities, property conditions & facilities
No one was there for me to check in the hotel and I was charged
Stayed 1 night in Dec 2023
Response from kenny on 21 Dec 2023
sorry for inconvenience

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023
Response from kenny on 29 Nov 2023
thank you for stay with us

2/10 Terrible

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2023
Response from kenny on 17 Nov 2023
Thank You For Stay With Us

6/10 Okay

Robin

Stayed 2 nights in Sep 2023
Response from kenny on 11 Oct 2023
Thank you for stay with us

4/10 Poor

Devan

Disliked: Property conditions & facilities
Stayed 4 nights in Sep 2023
Response from kenny on 11 Oct 2023
Thank you for stay with us

4/10 Poor

Minnie

Travelled with family
They had roaches old room need to be remodeled
Stayed 1 night in Aug 2023
Response from kenny on 1 Sept 2023
sorry for inconvenience Thank you for stay with us

2/10 Terrible

Tonya

Disliked: Cleanliness, staff & service, property conditions & facilities
I had a roach come out of my bedsheets when i pulled the blanket back didnt have bed bug covers and hair all in my bed
Stayed 2 nights in Jul 2023
Response from kenny patel on 18 Jul 2023
sorry for any inconvenience.

10/10 Excellent

Robera

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
office was very polite and helpful.
Stayed 2 nights in Jun 2023
Response from kenny patel on 10 Jul 2023
Thank you for stay with us

4/10 Poor

BARBARA

Travelled with family
This was not a $200.00 a night hotel room. Not enough bath towels for 3 people (2 small ones). No one at the front desk the next morning to request more towels. Part of the bathroom ceiling was gone, no vent, just a hole where one should be. The room seemed to have peel and stick flooring that was bubbled up in the bathroom. Overspray on the bathroom floor. Very disappointing for $200.00
Stayed 1 night in Apr 2023
Response from kenny patel on 27 Apr 2023
Thank you for stay with us. sorry for any inconvenience,

10/10 Excellent

Bruce

Stayed 1 night in Nov 2022
Response from kenny patel on 28 Nov 2022
Thank you for stay with us

10/10 Excellent

Glenda

Travelled with group
Liked: Staff & service, property conditions & facilities, room comfort
It was really just to get some Rest
Stayed 1 night in Oct 2022
Response from kenny patel on 22 Oct 2022
Thank you for stay with us

8/10 Good

Elizabeth

Property was in this repair needs updated rooms
Stayed 1 night in Oct 2022
Response from kenny patel on 13 Oct 2022
Thank you for stay with us

2/10 Terrible

Ronnie

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Just a nasty room with roaches crawling around toilet not bolted down to the ground sheets having blood stains and other stains
Stayed 2 nights in Sep 2022
Response from kenny patel on 13 Oct 2022
Sorry for any inconvenience

2/10 Terrible

Curtis

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a dump
Stayed 4 nights in Sep 2022
Response from kenny patel on 13 Oct 2022
Sorry for any inconvenience

6/10 Okay

Eric

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, amenities
Not the cleanest in the room and condition. Would not stay there again
Stayed 1 night in Oct 2022
Response from kenny patel on 13 Oct 2022
Sorry for any inconvenience

10/10 Excellent

Jon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from kenny patel on 13 Oct 2022
Thank you for stay with us

10/10 Excellent

Kurt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2022
Response from kenny patel on 12 Sept 2022
Thank you for stay with us

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities
Walked in to DISGUSTING dirty floors ,missing light fixtures, and a NASTY mini fridge. I cleaned all the floors, tables, etc with hot water and soap upon arrival .
Stayed 1 night in Aug 2022
Response from kenny patel on 3 Sept 2022
sorry for any inconvenience

6/10 Okay

Bobby

Not Good!
Everything about this motel was mediocre. Plus no cups or toiletries, bag for ice bucket, towels not hung up, trash behind side tables, etc, etc...
Stayed 1 night in Sep 2022
Response from kenny patel on 2 Sept 2022
sorry for any inconvenience

2/10 Terrible

Sami

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The place smelled bad, you could smell it before you even walked in. There was dust and cockroaches eveywhere. The sheets were stained, dirty and smelled horrible. The front desk took forever too come for check in. Not worth the 120$. Also what the hell is an extra guest fee?!?!?!?!?
Stayed 1 night in Jun 2022
Response from kenny patel on 19 Jun 2022
sorry for any inconvenience.

8/10 Good

Ronnie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from kenny patel on 10 Jun 2022
Thank you stay with us

2/10 Terrible

David

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from kenny patel on 10 Jun 2022
Sorry for the inconvenience and thank you for staying with us.

6/10 Okay

Mellissa

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Would not recommend.
Clerk tried to change room at check-in, instead charged me $15 more to keep double room. AC in room didnt work very well, ice machine didn't work, drinks machines didnt work. Would not recommend.
Stayed 1 night in May 2022
Response from kenny patel on 14 Jun 2022
Thank you for staying with us. Sorry for inconvenience.

6/10 Okay

BRYAN

Disliked: Room comfort
Stayed 2 nights in Apr 2022
Response from kenny patel on 29 Apr 2022
Thank you for stay with us

10/10 Excellent

Darin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2022
Response from kenny patel on 29 Apr 2022
Thank you for stay with us

2/10 Terrible

AMANDA

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
WE ARRIVED LATE IT WAS DARK AND WE ENTER ROOM WITH NO LIGHT ALL LAMPS DID NOT WORK ONLY LIGHT IN ROOM THAT WORKED WAS THE BATHROOM THE FLOORS WAS WOOD AND WAS NOT CLEAN WE HAD TO USE OUR LIGHTS ON PHONE TO CHECK BED WE WAS SUPER TIRED WE JUST WENT TO SLEEP AND LEFT EARLY THAT MORNING IT WAS A RIP OFF FOR WHAT WE PAID I DO NOT SUGGEST THIS PLACE
Stayed 1 night in Apr 2022
Response from kenny patel on 25 Apr 2022
sorry for inconvenience

4/10 Poor

Clifford

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Found multiple bugs in room, over all not very clean and staff was unfriendly.
Stayed 1 night in Mar 2022
Response from kenny patel on 29 Mar 2022
sorry for inconvenience

2/10 Terrible

JAMES S

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not a very clean property. We found dirty clothes in the room. We didnt feel safe while we stayed there.
Stayed 3 nights in Mar 2022
Response from kenny patel on 22 Mar 2022
Sorry for any inconvenience. Thank you for stay with us.

4/10 Poor

Omini

Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Place is very dirty and unkempt, but staff are friendly and nice.
Stayed 1 night in Mar 2022
Response from kenny patel on 22 Mar 2022
Thank you for stay with us

8/10 Good

Deanna

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from kenny patel on 11 Mar 2022
Thank you for stay with us.

2/10 Terrible

Vincent

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The electric lock didn’t work. The room wasn’t cleaned properly before I arrived. Sheets were dirty. Clothes left from previous occupant. Only one TV worked. The heat didn’t work, it was 30 degrees outside. Lastly, whatever they use I’m their jetted tubs, broke me out severely
Stayed 1 night in Jan 2022
Response from kenny patel on 30 Jan 2022
sorry for inconvenience

4/10 Poor

Linda

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness, amenities
There wasn't a microwave & the towels were clean but dingy
Stayed 1 night in Dec 2021
Response from kenny patel on 7 Jan 2022
sorry for any inconvenience

8/10 Good

brandon c.

Stayed 2 nights in Nov 2021

6/10 Okay

John

Liked: Staff & service
Stayed 1 night in Oct 2021
Response from kenny patel on 9 Oct 2021
Thank you for stay with us

2/10 Terrible

Sandy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was dirty. The bed spread had cigarette burn in it. The toilet was clogged but they did fix it.
Stayed 2 nights in Oct 2021
Response from kenny patel on 7 Oct 2021
sorry for inconvenience

2/10 Terrible

Michael

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lots of bugs in room, outlets hanging out of wall, low pressure in shower, also didn’t look like it was cleaned in a long time
Stayed 4 nights in Sep 2021
Response from kenny patel on 7 Oct 2021
sorry for inconvenience

4/10 Poor

Debra

Travelled with group
Disliked: Property conditions & facilities, room comfort
My husband's Birthday stay for Talledega
I booked two rooms for my husband's birthday trip to the Talledega race on October 3rd - just him and his 3 brothers, for 2 nights. They were tied up in traffic due to an accident, so were late getting to the hotel. My husband texted me "We arrived to find the room was a lake and the refrigerator a glacier melting on the floor". I called him at this point, and he said that itwasn't actually standing water, but it was "squeltchy". He's still enroute back to Portland, so I don't know whether he reported it or not, but it wasn't what I was hoping for as a gift for his birthday. If he took any photos, I will send them to you.
Stayed 2 nights in Oct 2021
Response from kenny patel on 7 Oct 2021
sorry for inconvenience

4/10 Poor

Jeffery

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Poor room condition
One room had a huge leak in the bathroom coming through the ceiling, 2nd room had no tv
Stayed 1 night in Sep 2021
Response from kenny patel on 14 Sept 2021
sorry for inconvenience

2/10 Terrible

Ellen

Travelled with family, Business traveller, Travelled with pets
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
This may be an inexpensive motel but it was not clean. The paint was coming down in parts of the room and bathroom. Sheets were stained! When I asked them to change the sheets I saw that the mattress was very stained. The TV did not work when we first got there and called the front desk on a phone that looked like it had never been cleaned and was very sticky and the front desk could not hear me! I guess you get what you pay for!
Stayed 1 night in Aug 2021
Response from kenny patel on 10 Sept 2021
sorry for inconvenience

2/10 Terrible

Alvin

Business traveller
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I reserved a single room they put me in a double room with full of roaches. House keeping is very unsatisfactory. Bed sheets had gun on it, tub was nasty like someone just got out of the shower. Changed rooms
Stayed 1 night in Aug 2021
Response from kenny patel on 28 Aug 2021
sorry for inconvenience