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Reviews of Fairfield Inn & Suites by Marriott Alexandria West/Mark Center

2.5 out of 5
Fairfield Inn & Suites by Marriott Alexandria West/Mark Center
6254 Duke St, Alexandria, VA

Reviews

8.2

Very good

Rating 10 - Excellent. 353 out of 707 reviews" "
Rating 8 - Good. 189 out of 707 reviews" "
Rating 6 - Okay. 74 out of 707 reviews" "
Rating 4 - Poor. 39 out of 707 reviews" "
Rating 2 - Terrible. 52 out of 707 reviews" "

8.6/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jesse

Liked: Cleanliness
Stayed 2 nights in Apr 2024

10/10 Excellent

Mary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the staff was excellent, friendly and helpful. the breakfast was great. overall i will stay here again.
Stayed 2 nights in Apr 2024

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2024

2/10 Terrible

Jesse

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk service made me feel very at home, well mannered and jus all around showed they were actually happy to see us and cared
Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The easy breakfast availability and lots of shopping near by
Stayed 5 nights in Mar 2024

10/10 Excellent

HARPREETSINGH, Sayreville

Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 1 night in Mar 2024

8/10 Good

Carlos

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easily accessible. fair price. free parking and free breakfast at IHOP. IHOP is attached to hotel. Staff was friendly.
Stayed 2 nights in Mar 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service
Stayed 4 nights in Mar 2024

8/10 Good

Mina

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good space with kids.
Stayed 2 nights in Mar 2024

8/10 Good

Joe

Liked: Cleanliness, staff & service
Stayed 3 nights in Mar 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

6/10 Okay

Jeff

Business traveller
Liked: Staff & service, amenities
I have stayed here multiple times and like this hotel. This time there was some issue with the power and it shut off multiple times over night causing my breathing machine to stop working and the heat remained off most of the night. Still a good hotel for my needs.
Stayed 3 nights in Feb 2024

10/10 Excellent

Jackie

Business traveller
Liked: Staff & service, amenities
Customer service was excellent
Stayed 3 nights in Feb 2024

10/10 Excellent

Paul

Stayed 1 night in Feb 2024

2/10 Terrible

Ajani

Disliked: Cleanliness
Stayed 1 night in Feb 2024

10/10 Excellent

Ganesh

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and the room is neat and clean
Stayed 1 night in Feb 2024

8/10 Good

Yohanna

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean and up to date. No issues
Stayed 5 nights in Feb 2024

8/10 Good

John

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast a disaster
Stayed 1 night in Feb 2024

10/10 Excellent

Arielle

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel and staff make it worth coming. I will continue to come here
Stayed 1 night in Feb 2024

10/10 Excellent

Nia

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2024

10/10 Excellent

michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

10/10 Excellent

Marquisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Satisfied
Staff always pleasant. It’s always quiet & clean
Stayed 1 night in Jan 2024

10/10 Excellent

Susan

Stayed 1 night in Jan 2024

10/10 Excellent

Carmen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
What about handicapped
Wonderful location. Lots of shops and carry outs. Need better handicapped bathroom facilities in rooms
Stayed 2 nights in Dec 2023

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to interstate and shopping.

6/10 Okay

Prithviram

Business traveller
Old property
Stayed 2 nights in Dec 2023

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only place we stay when traveling from NY down south. Convenient, clean, wonderful staff!
Stayed 1 night in Dec 2023

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Yong

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Harry

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient to highway and dining.
Stayed 1 night in Dec 2023

10/10 Excellent

Ulhas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 2 nights in Nov 2023

10/10 Excellent

Fiska, Lawrenceville

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly room was nice , we 6 people 3 kid 2 adult and 1 senior
Stayed 4 nights in Nov 2023

10/10 Excellent

Angelie

Stayed 4 nights in Oct 2023

8/10 Good

Jenny

Stayed 2 nights in Nov 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Stayed 2 nights in Nov 2023

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and all employees courteous
Stayed 1 night in Nov 2023

4/10 Poor

Deon

Stayed 2 nights in Nov 2023

10/10 Excellent

Toni

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2023

10/10 Excellent

jaimin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property with decent rooms
Stayed 3 nights in Oct 2023

6/10 Okay

Calisha, Fredericksburg

Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service
First room that I checked into had hair on the toilet and in the bed upon arrival. Very lovely guest receptionist name Amanda switched me to another room. 2nd room was clean. 2nd day I encountered a front desk agent that was probably the nastiest most unpleasant person I’ve ever encountered in all of my life travels. Absolutely nasty and ghetto attitude. I would have switched to another hotel had I not prepaid for the week. Her bad attitude and mannerisms completely overshadowed everything pleasant about the stay. Another guest that was behind me even commented on that wasn’t the half and how bad her attitude is. I spoke with the manager upon checking out and she was very apologetic and very nice. The agent that was nasty happened to be there when I was speaking to the manager and her attitude was revealed while I spoke to the manager. She continued to interrupt and and cut me off when I was speaking to the manager. This young lady has absolutely no business being in a customer facing position with any company. Had she been my employee she would’ve been terminated on the spot. I absolutely will NEVER stay here again! Ever.
Stayed 4 nights in Nov 2023

2/10 Terrible

Wanda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First, I tried to check-in online and got a message that my reservation couldn’t be found!. 😳 once I got there I was told about the $200 deposit mandatory hold on my card ($100 per room) Would have been helpful to know that before I booked. Stayed for one night. Decent property and the room was nice. Having the IHOP downstairs and the free breakfast voucher was a welcomed surprised.
Stayed 1 night in Nov 2023

8/10 Good

Carli

Stayed 1 night in Nov 2023

10/10 Excellent

Tiffany

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The manager was helpful
Stayed 4 nights in Oct 2023

8/10 Good

OLUDARE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking lot converted to be just valet with payment of $58 per night is the most annoying thing I will always refer to. My fiancee and I arrived late to the hotel and we were asked to pay such amount of money when it was advertised FREE PARKING available on your website. However, we had to look for a space to park miles away to the hotel at midnight . This is not fair to a first time visitor.
Stayed 1 night in Oct 2023

10/10 Excellent

Teresa

Travelled with family
Liked: Property conditions & facilities
Very nice and reasonably priced
Stayed 2 nights in Oct 2023

8/10 Good

Jennifer Adjei

Liked: Property conditions & facilities
Good stay overall
Stayed 3 nights in Oct 2023

10/10 Excellent

Jefhialyn

Stayed 2 nights in Oct 2023

4/10 Poor

Roy

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Oct 2023