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Reviews of Econo Lodge Inn & Suites Albuquerque East I-40 Eubank Exit

2.5 out of 5
Econo Lodge Inn & Suites Albuquerque East I-40 Eubank Exit
10331 Hotel Ave. NE, Albuquerque, NM

Reviews

7.0

Good

Rating 10 - Excellent. 86 out of 402 reviews" "
Rating 8 - Good. 143 out of 402 reviews" "
Rating 6 - Okay. 78 out of 402 reviews" "
Rating 4 - Poor. 56 out of 402 reviews" "
Rating 2 - Terrible. 39 out of 402 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

6.4/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Donna

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful stay, but I think I lost my wallet there.
Stayed 1 night in Apr 2024
Response from econolodge064 on 1 May 2024
Thank you for your review. We will check with housekeeping to see if a wallet was found.

10/10 Excellent

LINDA

Liked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from econolodge064 on 21 Apr 2024
Thank you for your kind review.

8/10 Good

Stephen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good check, in properly a little dated. All in all ok hotel for an overnight stay.
Stayed 1 night in Apr 2024
Response from econolodge064 on 10 Apr 2024
Thank you for your review. We hope to see you again.

2/10 Terrible

Desiree

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Them people are so rude and . . so rude there I had payed online for 2and they wanted
Stayed 2 nights in Mar 2024
Response from econolodge064 on 7 Apr 2024
We apologize our front desk staff was rude to you , we will be addressing it with the employee.It is listed under the conditions of rent at our hotel that we charge guest a 200 deposit, it is also listed on Expedia as well. Again we apologize that you felt offended we asked for a deposit but you did agree to pay a deposit when you booked your room.

8/10 Good

joani

Liked: Cleanliness, staff & service
Motel was clean and comfortable. I would have loved to give them 5 stars. However their breakfast was terrible! Very little selection and nothing we could eat. Worst I have seen in my many days of travel. We left and found a McDonald's.
Stayed 1 night in Mar 2024
Response from econolodge064 on 19 Mar 2024
Thank you for your review. We are currently working on breakfast solutions.

8/10 Good

Renae

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
In town overnight in my way to Phoenix. Nothing fancy, but a perfectly nice hotel room. Desk staff were friendly.
Stayed 1 night in Dec 2023
Response from econolodge064 on 24 Jan 2024
Thank you for your review. We hope to see you again.

4/10 Poor

Edgar

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from econolodge064 on 24 Jan 2024
Thank you for your review.

10/10 Excellent

Aaron

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only is not having elevators.
Stayed 1 night in Dec 2023
Response from econolodge064 on 24 Jan 2024
Thank you for your review. We hope to see you again.

6/10 Okay

Jordan

Stayed 1 night in Dec 2023
Response from econolodge064 on 24 Jan 2024
Thank you for your review.

8/10 Good

Patrick

Liked: Cleanliness
Stayed 1 night in Dec 2023
Response from econolodge064 on 3 Jan 2024
Thank you for your review. We hope to see you again.

10/10 Excellent

Korbin

Stayed 1 night in Dec 2023
Response from econolodge064 on 3 Jan 2024
Thank you for your review. We hope to see you again.

10/10 Excellent

Major L

Stayed 1 night in Dec 2023
Response from econolodge064 on 3 Jan 2024
Thank you for your review. We hope to see you again.

10/10 Excellent

Frank

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good.
Stayed 1 night in Nov 2023
Response from econolodge064 on 21 Nov 2023
Thank you for your review. We hope to see you again.

10/10 Excellent

Jolene

Stayed 1 night in Nov 2023
Response from econolodge064 on 19 Dec 2023
Thank you for your review.

10/10 Excellent

Daniel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2023
Response from econolodge064 on 21 Nov 2023
Thank you for your review. We hope to see you again.

6/10 Okay

Geraldine

Travelled with family
Was ok continental breakfast was not so well…
Stayed 1 night in Nov 2023
Response from econolodge064 on 21 Nov 2023
Thank you for your review.

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Disappointing Room
All of the supposedly white towels were stained and it was tough to use any of them. The hardwood floors were dirty so take some stockings and some Lysol spray if you're going to be staying. TV didn't work.
Stayed 1 night in Nov 2023
Response from econolodge064 on 14 Nov 2023
We're sorry that you had issues during your stay. We will be working with housekeeping on the issues that you mentioned.

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Bang for your buck
Great place to stop on a road trip. Price was good and plenty of places to eat. Easy access to get back on the freeway.
Stayed 1 night in Oct 2023
Response from econolodge064 on 31 Oct 2023
Thank you for your review. We hope to see you again.

4/10 Poor

Helen

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The carpet in our room was dirty, the room had a musty smell, the TV had poor reception, the room looked old. Breakfast was minimal.
Stayed 1 night in Oct 2023
Response from econolodge064 on 31 Oct 2023
We're sorry that you had issues with your stay. We are working on the issues that you mentioned.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was easy to check in and out and get back on the road
Stayed 1 night in Oct 2023
Response from econolodge064 on 24 Oct 2023
Thank you for your review. We hope to see you again.

6/10 Okay

Brenda

Travelled with family
A lot of homeless people in the area
Stayed 2 nights in Oct 2023
Response from econolodge064 on 17 Oct 2023
Thank you for your review.

8/10 Good

Helen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and comfortable.
Stayed 1 night in Oct 2023
Response from econolodge064 on 12 Oct 2023
Thank you so much for your Response, we would love to see you again

4/10 Poor

harry

Disliked: Cleanliness, staff & service, property conditions & facilities
It looks run down. TV didn’t work properly.
Stayed 2 nights in Oct 2023
Response from econolodge064 on 10 Oct 2023
We're sorry that you had issues during your stay. We are working on them and hope that you will give us another try.

6/10 Okay

Greg

Liked: Cleanliness, staff & service
Disliked: Amenities
The bed was very good. The television service and operation was not good. The internet service was not secure/safe. My chromebook rejected it and therefore I did not use it. That did not happen at several other motels where I stayed during this trip. The property itself is in good condition. Shopping and dining options nearby are good.
Stayed 1 night in Aug 2023
Response from econolodgeNM064 on 29 Aug 2023
Thank you for your review. We are working on the issues that you mentioned.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great value!
Clean room, but other guests seemed to want to talk loudly in the hall. best internet I've gotten in a hotel in a long time. Overall, a LOT better than the price would suggest
Stayed 2 nights in Aug 2023
Response from econolodgeNM064 on 23 Aug 2023
Thank you for your review. We hope to see you again.

6/10 Okay

Mario

Stayed 1 night in Aug 2023
Response from econolodgeNM064 on 12 Sept 2023
Thank you for your review.

10/10 Excellent

Ales

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a hotel.
Stayed 1 night in Jul 2023
Response from econolodgeNM064 on 1 Aug 2023
Thank you for your review. We hope to see you again.

10/10 Excellent

Andry Jose

Stayed 1 night in Jul 2023
Response from econolodgeNM064 on 17 Aug 2023
Thank you so much for your response we would like to see you again Thank you

6/10 Okay

Barry

Travelled with pets, Travelled with partner
Very thin walls. Dingy and a little old. Musty. There are several low-cost hotels in this block, and this is the only one where the parking lot doesn't encircle the building, making it possible to park without backing up. If you are towing a trailer and aren't good at backing up in a confined area, you might have to park out on the street (that was one of their suggestions).
Stayed 1 night in Jul 2023
Response from econolodgeNM064 on 25 Jul 2023
We're sorry that you had issues with your stay. We are currently working on upgrading our rooms.

10/10 Excellent

Matthew

Travelled with group
Liked: Cleanliness, staff & service
Stayed for a week in this place a week back, in a room directly adjacent to a second-floor door. I was a little alarmed when I saw that the shower curtains had blood on them, but after a little more investigation, I noticed two cracked tiles and a mark on the edge of the tub that made it clear that it was just that someone had fallen down and they missed some bloodstains on the bottom of the curtain. Other than that, and a few bugs that got into the room due to the proximity to an exterior door, the stay was excellent. Beds were comfortable and clean, the heating and cooling worked, and the breakfast was alright. They did not return my security deposit, but that was my fault for selecting the wrong number of guests. Worth the price, and safe.
Stayed 8 nights in Jul 2023
Response from econolodgeNM064 on 18 Jul 2023
Thank you for your review. We hope to see you again.

4/10 Poor

william

Travelled with family
Disliked: Cleanliness, staff & service
Stayed 3 nights in Jul 2023
Response from econolodgeNM064 on 11 Jul 2023
Thank you for your review. If you could inform us of any issues you had it would be appreciated.

6/10 Okay

Tessa

Travelled with pets, Travelled with partner
Disliked: Cleanliness, staff & service
I wont stay here again
Stayed 2 nights in Jun 2023
Response from econolodgeNM064 on 4 Jul 2023
We're sorry that you were not happy with your stay. If there are areas that we can improve, please let us know.

6/10 Okay

Verified traveller

Liked: Cleanliness
It was okay
The place was clean and relativity well maintained for an older hotel. The key card worked most of the time, the door to the outside would stick, and there were some plumbing issues - the water pressure was poor in the shower and the pipes vibrated loudly when we ran it.
Stayed 1 night in Jun 2023
Response from econolodgeNM064 on 27 Jun 2023
Thank you for your review. We are working on the issues that you mentioned.

2/10 Terrible

Charles

Travelled with pets
Disliked: Cleanliness, staff & service, property conditions & facilities
The female owner was very rude and over charged me ridiciolously for my room and then had the nerve to threatend me with security and kicking me out,very poor service requested house keeping and they never went to clean room
Stayed 1 night in Jun 2023
Response from econolodgeNM064 on 20 Jun 2023
sorry but have no record of guest stay with us may have stayed at another eeconolodge in the area

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Across country
It was convenient for the trip and a quick night sleep
Stayed 1 night in Jun 2023
Response from econolodgeNM064 on 20 Jun 2023
Thank you for your review. We hope to see you again.

10/10 Excellent

RICHARD, MANHATTAN

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good clean property in good part of town.
Stayed 2 nights in Jun 2023
Response from econolodgeNM064 on 14 Jun 2023
Thank you for your review. We hope to see you again.

8/10 Good

Deanna

Stayed 1 night in Jun 2023
Response from econolodgeNM064 on 13 Jun 2023
Thank you for your review. We hope to see you again.

10/10 Excellent

Gina

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The location was ideal with plenty of choices for dinner.
Stayed 1 night in Jun 2023
Response from econolodgeNM064 on 13 Jun 2023
Thank you for your review. We hope to see you again.

10/10 Excellent

Nicolas

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Close to the Owl Cafe
Stayed 1 night in Jun 2023
Response from econolodgeNM064 on 7 Jun 2023
Thank you for your review. We hope to see you again.

6/10 Okay

Marshall

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Loud A/C
The A/C fan is loud, every time the A/C came on I would wake up. Place is out dated, but was clean.
Stayed 1 night in Jun 2023
Response from econolodgeNM064 on 7 Jun 2023
Thank you for your review. We are working on the issue that you mentioned. We hope to see you again.

10/10 Excellent

Candy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023
Response from econolodgeNM064 on 7 Jun 2023
Thank you for your review. We hope to see you again.

6/10 Okay

LUIS, TAMPA

Travelled with family and small children
Liked: Staff & service
Didn’t expect much from a low budget hotel but at least they had self-laundry.
Stayed 1 night in May 2023
Response from econolodgeNM064 on 30 May 2023
Thank you for your review.

4/10 Poor

Pearlene

Stayed 2 nights in Apr 2023
Response from Scott on 25 May 2023
Thank you for staying with us and for taking the time to leave us a review! We appreciate your thoughts and advice. Please let us know if we can help in the future!

4/10 Poor

Sherie

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Apr 2023
Response from econolodgeNM064 on 2 May 2023
Thank you for your review.

2/10 Terrible

Leslie

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Walls are paper thin and the local ‘permanant’ residents come out at night with their dogs and arguments. Parking is minimal and you get towed where you are directed to park for over flow. Miserable night…
Stayed 1 night in Mar 2023
Response from econolodgeNM064 on 25 Apr 2023
We're sorry that you had issues during your stay. We are working on the issues that you mentioned.

2/10 Terrible

Bonnie

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I was running late and called them to tell them to charge my card but they had cancled my reservation and rented the room leaving my 6 year old and I with no where to stay that night
Stayed 1 night in Mar 2023
Response from econolodgeNM064 on 21 Mar 2023
Sorry for any inconvienence. We have made sure that there are no charges to you from us.

8/10 Good

Virginia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel was clean compared to reviews from other hotels. Breakfast was limited despite the price of room. Would stay here again if needed to stay one night in Albuquerque NM.
Stayed 1 night in Mar 2023
Response from econolodgeNM064 on 21 Mar 2023
Thank you for your review. Our breakfast is currently limited due to issues in gettting breakfast items. We hope to see you again in the future.

8/10 Good

TIANA

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2023
Response from econolodgeNM064 on 4 Apr 2023
Thank you for your review.

6/10 Okay

Dean

Business traveller
Disliked: Property conditions & facilities
Definitely low budget, on par with Motel 6.
Stayed 1 night in Jan 2023
Response from econolodgeNM064 on 31 Jan 2023
Thank you for your review.

4/10 Poor

Paul

Liked: Room comfort
Disliked: Cleanliness, staff & service, property conditions & facilities
Dirty Smokey room
Opened door to room, food wrapper on the floor . Debris on carpeting. Cigarette butt on floor at entrance. The room reeked of cigarette smoke. We went to the ask to ask if the room was cleaned . Told it WAS cleaned and no offer was made to vacuum the carpwtinf
Stayed 1 night in Dec 2022
Response from econolodgeNM064 on 10 Dec 2022
We're sorry that you had issues during your stay. We are working with the staff to make sure that all problems are corrected. Thank you for your review.