Four Star Hotels in Acapulco

"Front desk was rude to me "

"This is a premier hotel. As far as beachfront lodges go, it would be hard to compete with Quinta. The staff, on the whole, are terrific. And the accommodations tremendous! BUT, there are a few things to be aware of…. The restaurant is VERY EXPENSIVE. We (two) had a total of five meals over three days, and it cost me over $750. I don’t know how that’s possible, except that I did not pay sufficient attention to the pricing in pesos. It would benefit the international traveler to ensure all menus...

"Its a little hidden, because there isnt any sign that says the actual hotels name,it took us about 30 min to find the dam place .. but once we got there it was amazing i loved it .... would definitely come back"

"Everything was excellent except the bar next to the hotel was SUPER LOUD from 10 pm to 5 am. Friday, Saturday and Sunday it was horrible 😞 "

"Lovely hideaway in Caleta. Beautifully renovated design hotel with the 50s vibe. Amazing tropical views. Great pool side restaurant. Convenient connection with Acapulco downtown. We had a great time starting the 2020 here :) The staff helped us to arrange a private driver/tour guide to show around Acapulco. Many thanks for having us and hope to be back :)"

"Beach is small but quiet and you feel peace and calmness, so for a resting getaway is perfect!! It is also halfway between Costera and Barra Vieja, making it the perfect location. They have extra activities with a decent pricing like motoski, kayaking, banana, paddling …"

"Friendly and very professional staff, place is clean all around the property, adult pool area is great. "

"It’s at all inclusive hotel they only have one restaurant open for breakfast 40 minutes to wait for a table that’s not aceptable. The lounge chairs on the beach are old, dirty, and neglected."

"I love it, but it just needs a restaurant or a gastronomic service "

"I LIKE THE SERVICE THE PLACE AROUND THE HOTEL, CLOSE TO EVERYTHING FURNITURE TOO OLD, AND I DIDN'T GET WIFI SERVICE, BAD WIFI SERVICE NEVER GET WIFI, NO IN THE LOBBY NOT IN THE RESTAURANT, THEY NEED TO UP DATE THOSE SERVICE 😡"

"We had an amazing time. We loved our room and the service throughout the hotel was phenomenal!!!! Best we ever had. In particular, we would like to recognize Jorge Quezada from The Pescador restaurant, and Ernesto from the Pescador bar, for their hard work in providing amazing service. We stayed for a week and got tired of our food options though Changing the menus up more would be helpful. Also, a little more adult entertainment please. We loved the casino night. Overall it was great."

"Property was nice but not enough entertainment. Food not great, beach nothing to get exited about. Will not go back."

"Terrible experience, they changed my booking last minute during check-in mentioning polices that were not listed in the application, they gave a total different room, they did not offer any compensation, rate adjustment or even an apology."