Clients get picked from any lodges in or around Kasane town or kazungula area and kasane airport in Botswana. They state the pickup address when booking and pickup time.we have flexible pickup times. They choose any time from 08:00am to 6:00pm. Driven to the border in about 15 to 30 minutes in luxurious air-conditioned vans. Total time varies from hour and half to 2 hours depending on border formalities and sighting stoppages along the way. They are dropped at any address of their choice within Victoria falls town. The drive passes through a national park stretching about 70 km. All animals can be seen along the journey but elephants, buffalos and giraffes are the common ones. If coming from Victoria falls to Kasane you state in the booking. Pickup times are flexible- any time between 6am and 6pm. Clients just state the preferred departure time that they are comfortable with.Their driver guide will help them with border formalities and luggage.