Hilton Hotels Nairobi hotels

"The staff was incredibly welcoming and helpful. We changed a booking for somewhere else to stay there again."

"We stayed for just one night, but I highly recommend this hotel. It’s exceptionally clean and equipped with everything you need to feel truly special. The 24-hour restaurant serves delicious food and drinks. We arrived late and dined at midnight, and both the quality and service were outstanding."

"Quick overnight between flights that went perfectly. Contacted CS prior & confirmed we needed the shuttle on arrival & there was a rep with Crowne Plaza sign directing us to shuttle. 15 minutes later we were checked in & in our room. Entire staff were lovely & personable. Morning shuttle was on time & large shuttle bus had a trailer for luggage. Great stay. Recommend for the value."

"Lovely stay. Please note there is building work underway at present and at times it was very noisy outside. Sitting next to the pool or sundeck was not great. "

"The people are very welcoming, friendly and very helpful. The rooms are spacious, comfortable and beautifully decorated. There is access to a pol, spa and restaurant. "

"Xx"

"Clean room, nicely decorated. Great service. Overall good value for money given location and quallity "

"Ibid Styles Nairobi remains a great value though the some changes are for the better - additional seating areas for the ground floor restaurant - and some are worse - enclosing all outdoor spaces that were previously open, such as the rooftop areas (why?) and even ones on the ground floor. The good: The beds are still comfortable enough though harder since I suspect they no longer use the Heavenly Mattress. The sheets are crisp and clean, the staff very attentive, the general decor of the rooms and public spaces make the hotel inviting. It appears that management does not pay attention to detail: There was water dripping from the ceiling in the main restaurant, the main floor men’s room could have someone fix fixtures, dings and bumps around the hotel, things that a walkthrough with a checklist would solve. Even though a painting and other maintenance is underway, rather than disguising materials as would be done in the rich economies, junk is easily seen on the mezzanine level. Why is a third-world standard being used? Stop letting the staff down."

"All good"