Pemandangan udara

Ulasan tentang Paradise Point Resort & Spa

4 out of 5
Paradise Point Resort & Spa
1404 Vacation Rd, San Diego, CA

Ulasan

8.4

Sangat Baik

Penilaian 10 - Cemerlang. 1047 daripada 1799 ulasan" "
Penilaian 8 - Baik. 351 daripada 1799 ulasan" "
Penilaian 6 - Boleh diterima. 188 daripada 1799 ulasan" "
Penilaian 4 - Lemah. 118 daripada 1799 ulasan" "
Penilaian 2 - Teruk. 95 daripada 1799 ulasan" "

8.6/10

Kebersihan

8.8/10

Kakitangan & perkhidmatan

8.6/10

Kemudahan

8.4/10

Keadaan hartanah & kemudahan

8.6/10

Mesra alam

Ulasan

6/10 Boleh diterima

Britney

Mengembara bersama keluarga, Mengembara bersama kumpulan
Sukakan: Kebersihan
Everything was an added cost and so expensive
Menginap 3 malam pada Mei 2024

2/10 Teruk

Alexander

Mengembara bersama keluarga
Tidak sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Hopefully they will clean areas in the future.
Menginap 1 malam pada Mei 2024

8/10 Baik

ALLISON

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Single story bungalows are spread out; quiet. Parking is close to your unit, convenient. You can walk or drive around the 44 acres property. Staffs are friendly. Dining options on property is limited but you can find restaurants nearby offering great varieties. Great place for family vacation!
Menginap 2 malam pada Mei 2024

10/10 Cemerlang

Jovan

Mengembara bersama keluarga
Sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great but there is a Resort fee and a parking fee which totals $89 not clearly mentioned and they should show you on paper when you get there so it’s clear
Menginap 1 malam pada Mei 2024
Respons daripada General Manager pada 27 Mei 2024
Dear Jovan,Thank you for choosing Paradise Point Resort & Spa and for sharing your review. While we are delighted you enjoyed your time with us, we are sorry you were unaware of the resort and parking fees. Please know that the information is listed on our website under the Amenities tab. We look forward to welcoming you back for another great five-star experience.Sincerely,Jim Gross,General Manager

10/10 Cemerlang

Dawn

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Mei 2024
Respons daripada General Manager pada 27 Mei 2024
Dear Dawn,Thank you for staying with us and for taking a moment to share your five-star experience! We are pleased to hear that our amenities, activities, and dining options added to the enjoyment of your visit. It was a sincere pleasure to host you and we look forward to welcoming you back to Paradise Point Resort & Spa for another amazing stay!Sincerely,Jim Gross,General Manager

10/10 Cemerlang

Dawn Faye

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
We had an amazing vacation. No need to leave the property while there with the market, activities and dining options.
Menginap 2 malam pada Mei 2024

10/10 Cemerlang

Xavier

Menginap 1 malam pada Mei 2024

10/10 Cemerlang

Hai

Sukakan: Keadaan hartanah & kemudahan
Menginap 2 malam pada Mei 2024

10/10 Cemerlang

Brandon

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The staff was extremely courteous and friendly. This is an enjoyable location where you can have a great time with your family and feel free and safe. I highly recommend it.
Menginap 3 malam pada Mac 2024
Respons daripada General Manager pada 23 Mei 2024
Dear Brandon,Thank you for your review! We're thrilled that our team's hospitality made your stay enjoyable. It's also great to know you and your family felt safe during your time with us. We look forward to welcoming you back to Paradise Point Resort & Spa for another memorable visit.Sincerely,Jim Gross,General Manager

10/10 Cemerlang

Melanie

Mengembara bersama keluarga dan kanak-kanak, Mengembara bersama keluarga
Sukakan: Kemudahan
It was beautiful
Menginap 1 malam pada Mei 2024
Respons daripada General Manager pada 23 Mei 2024
Dear Melanie,Thank you for choosing us to host your travels to San Diego, and overall, we hope you had a terrific getaway. Come back anytime to Paradise Point Resort & Spa for another five-star experience!Sincerely,Jim Gross,General Manager

10/10 Cemerlang

Keith

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
The beach area with fire pits
Menginap 4 malam pada Mei 2024
Respons daripada General Manager pada 21 Mei 2024
Dear Keith,Thank you for sharing your input! We are delighted to know that you enjoyed your visit and had a good time at the beach fire pits. It was a pleasure serving you, and we hope to see you again soon! Sincerely,Jim Gross,General Manager

10/10 Cemerlang

Carlos

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
We had an excellent time!
Menginap 2 malam pada Mei 2024
Respons daripada General Manager pada 21 Mei 2024
Dear Carlos,Thank you for staying with us and for your feedback. We're glad you had a world-class experience. We hope to welcome you back to Paradise Point Resort & Spa soon for another great stay.Sincerely,Jim Gross,General Manager

10/10 Cemerlang

Patricia

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 3 malam pada Mei 2024

10/10 Cemerlang

yangyang

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
I like here!I will come back!
Menginap 2 malam pada Mei 2024
Respons daripada General Manager pada 21 Mei 2024
Dear Yangyang,Customer experience and satisfaction are our priorities, and your review reaffirms the hard work we put in every day. Our team looks forward to welcoming you back. Sincerely,Jim Gross,General Manager

10/10 Cemerlang

Jessica

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 4 malam pada Mei 2024

10/10 Cemerlang

Yanet

Sukakan: Kebersihan
Menginap 1 malam pada Mei 2024

8/10 Baik

Hal and Ann

Mengembara bersama pasangan
The property has been recently updated, but our room had an overall musty smell. Mold?
Menginap 2 malam pada Mei 2024
Respons daripada General Manager pada 21 Mei 2024
Thank you for sharing your review. We appreciate you mentioning our recent renovations. Your feedback regarding your room is appreciated. We will have our housekeeping and maintenance teams address it. Guest comfort is a top priority, and we take such concerns very seriously. We hope you will consider staying with us in the future.Sincerely,Jim Gross,General Manager

6/10 Boleh diterima

Loretta

Sukakan: Kebersihan
Menginap 2 malam pada Mei 2024

6/10 Boleh diterima

Angela

Sukakan: Kakitangan & perkhidmatan
Menginap 1 malam pada Mei 2024

4/10 Lemah

Anwar

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Front counter very rude. The place very dirty
Menginap 2 malam pada Mei 2024
Respons daripada General Manager pada 18 Mei 2024
Dear Anwar,Thank you for your feedback. We're deeply concerned about your experience and will promptly address the issues with service and our accommodations. We hope to have another opportunity to provide you with a better experience in the future and demonstrate our commitment to hospitality. Sincerely,Jim Gross,General Manager

10/10 Cemerlang

Elena

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Great property
Menginap 6 malam pada Mac 2024
Respons daripada General Manager pada 17 Mei 2024
Dear Elena,Thank you for staying with us and for your feedback. We're glad you had a world-class experience. We hope to welcome you back to Paradise Point Resort & Spa soon for another great stay.Sincerely,Jim Gross,General Manager

10/10 Cemerlang

Judith, Rolling Hills Estates

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 3 malam pada Feb 2024

10/10 Cemerlang

Sushil

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
My stay at paradise point was great! Customer service was excellent and food and drinks at barefoot were on point! Thanks!
Menginap 1 malam pada Mei 2024
Respons daripada General Manager pada 15 Mei 2024
Dear Sushil,We're thrilled to hear about your stay at Paradise Point Resort & Spa! Providing excellent customer service is our priority, and we're delighted that you found it to be exceptional. It's also wonderful to know that you enjoyed the food and drinks at Barefoot as well. Thank you for your kind words, and we can't wait to welcome you back soon!Sincerely,Jim Gross,General Manager

8/10 Baik

Erik

Sukakan: Kakitangan & perkhidmatan
Menginap 2 malam pada Mei 2024

10/10 Cemerlang

Rachel

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
We absolutely enjoyed celebrating our anniversary here!
Menginap 5 malam pada Mei 2024
Respons daripada General Manager pada 15 Mei 2024
We are honored to have been chosen for your special day! Thank you for staying with us at Paradise Point Resort & Spa, and we look forward to welcoming you back soon. Sincerely,Jim Gross,General Manager

10/10 Cemerlang

Valerie

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great hideaway. Had a wonderful vacation.
Menginap 4 malam pada Apr 2024
Respons daripada General Manager pada 13 Mei 2024
Dear Valerie,Thank you for your review and for giving us a perfect rating! We are delighted you thoroughly enjoyed your vacation. It was truly a pleasure having you here, and we hope to welcome you back to Paradise Point Resort & Spa again soon. Sincerely,Jim Gross,General Manager

10/10 Cemerlang

Anna, Covina

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Family friendly
Menginap 2 malam pada Mei 2024
Respons daripada General Manager pada 13 Mei 2024
Dear Anna,Thank you for taking the time to share your comments with us. We love hosting families, and it is wonderful to know that you appreciated our family-friendly atmosphere. It was a pleasure having you here, and we hope to see you again soon! Sincerely,Jim Gross,General Manager

10/10 Cemerlang

Briana

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Keadaan hartanah & kemudahan
Nice, clean pools
Menginap 1 malam pada Mei 2024
Respons daripada General Manager pada 13 Mei 2024
Dear Briana,It was truly a pleasure to welcome you to Paradise Point Resort & Spa. We're thrilled to hear you had a positive experience and that you had the opportunity to enjoy our clean pools. Thank you for sharing your kind comments, and we hope to host your next visit to the area.Sincerely,Jim Gross,General Manager

10/10 Cemerlang

Tyler

Mengembara bersama keluarga dan kanak-kanak, Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Access to the beach
Menginap 1 malam pada Mei 2024
Respons daripada General Manager pada 13 Mei 2024
Dear Tyler,It was a pleasure hosting you at Paradise Point Resort & Spa. Guest feedback is always appreciated, and we thank you for highlighting our excellent location close to the beach. We hope to welcome you back soon. Sincerely,Jim Gross,General Manager

10/10 Cemerlang

Paknoosh

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
I want to visit this property every month! I can’t say enough about how gorgeous the grounds are and walkable to the water.
Menginap 1 malam pada Feb 2024
Respons daripada General Manager pada 10 Mei 2024
Dear Paknoosh,Thank you for your enthusiastic feedback! We're thrilled that you found our grounds spectacular and enjoyed our proximity to the ocean. We look forward to welcoming you back to Paradise Point Resort & Spa soon.Sincerely,Jim Gross,General Manager

10/10 Cemerlang

Jingjing

Sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
We enjoyed our stay there, nice resort.
Menginap 4 malam pada Mei 2024
Respons daripada General Manager pada 10 Mei 2024
Dear Jingjing,Thank you for taking a moment to review your recent stay with us at Paradise Point Resort & Spa! We're delighted that you had a relaxing experience at our resort. It would be our pleasure to welcome you back anytime for another unforgettable getaway.Sincerely,Jim Gross,General Manager

8/10 Baik

Yomi

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Everything was perfect except the Clorox scent in the room.
Menginap 5 malam pada Apr 2024
Respons daripada General Manager pada 9 Mei 2024
Dear Yomi,Thank you for sharing your thoughts. We're happy to know you enjoyed your stay overall, and we appreciate your feedback regarding the scent in your room. We will be sure to address this promptly and hope to have the opportunity to welcome you again soon. Sincerely,Jim Gross,General Manager

10/10 Cemerlang

michael

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 3 malam pada Mei 2024

10/10 Cemerlang

ana del Carmen

Sukakan: Kemudahan, keadaan hartanah & kemudahan
This was a great stay. You can drive to paces or stay at the hotel. Restaurants were great. Personal and location was awesome. Def coming back again.
Menginap 3 malam pada Mei 2024
Respons daripada General Manager pada 7 Mei 2024
Dear Ana,Thank you for the wonderful review! We're thrilled to hear that you had a great stay and appreciate your kind words about our team. We're delighted you're planning to return, and we look forward to welcoming you back to Paradise Point Resort & Spa for another excellent experience!Sincerely,Jim Gross,General Manager

10/10 Cemerlang

ALLA

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Very nice
Menginap 1 malam pada Mei 2024
Respons daripada General Manager pada 7 Mei 2024
Dear Alla,We are so glad you chose to stay with us at Paradise Point Resort & Spa! We love to know that you enjoyed your stay with us, and we are thankful for you taking the time to leave an excellent review. We can not wait to welcome you back soon.Sincerely,Jim Gross,General Manager

4/10 Lemah

Tsz Yan, Seattle

Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
Menginap 3 malam pada Apr 2024

10/10 Cemerlang

Sheree

Menginap 3 malam pada Apr 2024

4/10 Lemah

Steffani

Mengembara bersama pasangan
Tidak sukakan: Kakitangan & perkhidmatan, kemudahan
Since I walked foot on the property I noticed unwelcoming stares and the lack of greetings from staff. Yesterday i reported a racial profiling at the pool. Me and my fiancé was there around 11:13 and I made my complain at 12:30. The complaint included, not being serviced or acknowledged during our time at the pool. I had to ask for a menu after seeing this blond young lady deliver a menu to a caucasian family that couldn't even put their stuff down before she greeted them. The young lady was not apologetic at all after expressing my concern to her but only just to hand me a menu saying "oh huh" so I followed the chain of command. The manager said well they dont open til 12. I looked at my watch and it was 12:38. She then to say, well were you in the area. I said absolutely, jacuzzi and pool and I have video with the times. The manager applied a $50 credit for the "inconvenience". That does not fix anything and truly unacceptable. We paid over $600 to stay there and it was not paradise. Additionally, as I was checking out, I had questions about the receipt regarding the San Diego and California tourism assessment fees and the receptionist Pat explained as if I was bothering her. Very rushed. She said we are a taxed state and that's the tax, we can't get away from it, it's listed when you book. The older guy at the valet and the yoga instructor was the only two welcoming gentleman. Our service at b
Menginap 2 malam pada Apr 2024
Respons daripada General Manager pada 1 Mei 2024
Dear Steffani,Thank you for taking the time to leave us a review. We take pride in providing a phenomenal experience for our guests, and we value your feedback. Please reach out to us directly to discuss your experience further.Sincerely,Jim Gross,General Manager

10/10 Cemerlang

Blake

Menginap 2 malam pada Apr 2024

10/10 Cemerlang

Lisa

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Loved everything about our stay. This property is very kid friendly.
Menginap 2 malam pada Apr 2024

10/10 Cemerlang

Juan, Brea

Mengembara bersama keluarga dan kanak-kanak, Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Love this place so amazing awesome people everyone is so friendly and the rooms are big and spacious!
Menginap 1 malam pada Mac 2024
Respons daripada General Manager pada 1 Mei 2024
Dear Juan,Thank you for sharing your experience with us! We're thrilled you found our hotel amazing, with spacious rooms and friendly team members. Your kind words brighten our day, and we can't wait to welcome you back to Paradise Point Resort & Spa for another fantastic stay!Sincerely,Jim Gross,General Manager

2/10 Teruk

Salome

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Multiple occasions there were spiders crawling on us in the bed. There were just a lot of bugs in the room. Which made the stay uncomfortable. The bedding was also itchy on my skin.
Menginap 2 malam pada Apr 2024
Respons daripada General Manager pada 29 Apr 2024
Dear Salome,Thank you for providing your feedback on your recent stay. We regret to hear about your experience and appreciate you bringing these issues to our attention. We take our resort's pest control efforts very seriously by maintaining a consistent and thorough pest elimination program, and we apologize for any inconvenience caused. Our team hopes to have the opportunity to welcome you back again to change your perceptions. Sincerely,Jim Gross,General Manager

6/10 Boleh diterima

holly

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The staff was great and the rooms were clean. Very hard to navigate around property and located right beneath the path of traveling planes and makes a lot of noise.
Menginap 1 malam pada Apr 2024
Respons daripada General Manager pada 29 Apr 2024
Dear Holly,Thank you for staying with us and taking the time to share your thoughts. It's great to know that our friendly staff and clean, comfortable rooms added to your experience. However, we apologize for any issues with noise, and we'll consider how we can minimize this in the future. If you're in the area again, please consider coming back to see us.Sincerely,Jim Gross,General Manager

10/10 Cemerlang

Senaida

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 3 malam pada Mac 2024

10/10 Cemerlang

valeria

Sukakan: Kebersihan
lov it
Menginap 1 malam pada Apr 2024
Respons daripada General Manager pada 26 Apr 2024
Dear Valeria,Thank you for staying with us and for your feedback. We're glad you had a five-star experience. We hope to welcome you back soon for another great stay at Paradise Point Resort & Spa.Sincerely,Jim Gross,General Manager

6/10 Boleh diterima

Ekaterina

Tidak sukakan: Kebersihan
Menginap 1 malam pada Apr 2024

6/10 Boleh diterima

Kalkidan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
All the added fees once you get on the property are completely unnecessary and starts your stay on the wrong foot.
Menginap 1 malam pada Apr 2024
Respons daripada General Manager pada 22 Apr 2024
Thank you for your feedback. We regret to hear about your disappointment with the fees during your stay. We always strive to be as transparent as possible regarding this matter, so we will be sure to discuss all of your feedback internally. Should you return to the area, we hope you will consider staying with us again.Sincerely,Jim Gross,General Manager

10/10 Cemerlang

Susan

Menginap 1 malam pada Apr 2024

10/10 Cemerlang

Meredith

Menginap 1 malam pada Apr 2024

10/10 Cemerlang

Shisi

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great for families with kids, and companies who organize outing or similar activities. Even just laying down at the beach or the pool is a decent nice experience! Just next door to SeaWorld is a plus.
Menginap 1 malam pada Apr 2024
Respons daripada General Manager pada 22 Apr 2024
Dear Shisi,It was our pleasure to host you at Paradise Point Resort & Spa! We are thrilled to hear you enjoyed the beach and pool and found it great for families. Thank you for your review, and we hope to see you again. Sincerely,Jim Gross,General Manager