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Ulasan tentang AC Hotel by Marriott New York Downtown

3.5 out of 5
AC Hotel by Marriott New York Downtown
151 Maiden Ln, New York, NY

Ulasan

9.2

Hebat

Penilaian 10 - Cemerlang. 683 daripada 1001 ulasan" "
Penilaian 8 - Baik. 201 daripada 1001 ulasan" "
Penilaian 6 - Boleh diterima. 74 daripada 1001 ulasan" "
Penilaian 4 - Lemah. 21 daripada 1001 ulasan" "
Penilaian 2 - Teruk. 22 daripada 1001 ulasan" "

9.2/10

Kebersihan

9.2/10

Kakitangan & perkhidmatan

8.8/10

Kemudahan

9.2/10

Keadaan hartanah & kemudahan

8.8/10

Mesra alam

Ulasan

10/10 Cemerlang

Luis

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Excellent
Menginap 1 malam pada Mei 2024

8/10 Baik

Jennifer

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
The rooms don’t have much natural lighting
Menginap 3 malam pada Mei 2024
Respons daripada GM pada 28 Mei 2024
Dear Jennifer, It is lovely to hear you had a great stay at our hotel. We appreciate you sharing this review and informing other travelers of your experience with us. I’ve taken note of your feedback regarding lighting. On behalf of the entire staff, thank you for choosing our hotel, and please come see us again in the future. Sincerely, Craig Kepple, GM

10/10 Cemerlang

Paulo

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Mei 2024

10/10 Cemerlang

Niasha

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Staff are professional, friendly and amazing. Property is very safe and clean!!
Menginap 2 malam pada Mei 2024
Respons daripada GM pada 26 Mei 2024
Dear Niasha, Thank you for taking the time to write a review. I’m pleased to learn that your stay was enjoyable. We appreciate your compliments and humbly request a return visit. Best, Craig Kepple, GM

10/10 Cemerlang

Maria

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Super
Menginap 1 malam pada Mei 2024
Respons daripada GM pada 26 Mei 2024
Dear Maria, Thank you for your patronage. We are so happy to know you enjoyed your stay. Please visit again soon. Best, Craig Kepple, GM

10/10 Cemerlang

Rose

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
It was quiet and in a good location
Menginap 4 malam pada Mei 2024
Respons daripada GM pada 21 Mei 2024
Dear Rose, Your comfort is our top priority, so it’s wonderful to know your stay was pleasant. We appreciate your review and recommendation and look forward to your return. Best, Craig Kepple, GM

8/10 Baik

Mario a

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Reception staff was awesome, Maintanance man was not so mucg
Menginap 2 malam pada Mei 2024
Respons daripada GM pada 20 Mei 2024
Dear Mario a, While I'm glad that you enjoyed your stay overall, I'm very sorry that you experienced inconsistent service. We value all your feedback and hope to see you again for a flawless experience. Best, Craig Kepple, GM

10/10 Cemerlang

Can

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Good, will return
Menginap 1 malam pada Mei 2024
Respons daripada CK pada 16 Mei 2024
Thanks for staying with us!

10/10 Cemerlang

Amy

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Bar wasn't open on weekend
Menginap 2 malam pada Mei 2024
Respons daripada CK pada 15 Mei 2024
Thanks for staying with us!

10/10 Cemerlang

Lisa

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Thank you to the front desk lady, very friendly and kind.
Menginap 1 malam pada Mei 2024
Respons daripada GM pada 13 Mei 2024
Dear Lisa, I will be sure to share your very nice comments with our team; they work hard to ensure guests have a pleasant stay. I appreciate you taking the time to write a review, and we look forward to seeing you again on a return visit. Best, Craig Kepple, GM

10/10 Cemerlang

Richard

Sukakan: Kakitangan & perkhidmatan
Menginap 1 malam pada Mei 2024
Respons daripada CK pada 8 Mei 2024
Thanks for staying with us

8/10 Baik

GEORGE, Natrona Heights

Mengembara bersama pasangan
There was a lot of construction in the building next to the hotel. It made it difficult to get on and out. Parking was also am issue.
Menginap 1 malam pada Feb 2024
Respons daripada Ck pada 6 Mei 2024
Thanks for staying with us

4/10 Lemah

Ignacio

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan
El aire acondicionado nunca funcionó bien se reportó varias veces
Menginap 4 malam pada Apr 2024
Respons daripada Ck pada 6 Mei 2024
Thanks for staying with us

8/10 Baik

Neewana

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Has to get the filter changed. No microwave at property.
Menginap 1 malam pada Mac 2024
Respons daripada GM pada 3 Mei 2024
Dear Neewana, It is always a pleasure to see that our guests enjoyed their stay with us. Thank you for taking a moment to review your experience and offer suggestions for improvement. We appreciate your feedback and hope to welcome you back soon. Best, Craig Kepple, GM

8/10 Baik

David

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Nice hotel will stay again
Menginap 1 malam pada Feb 2024
Respons daripada GM pada 3 Mei 2024
Dear David, We love hearing our guests say they will return to our AC Hotel. Just that simple vote of confidence speaks volumes about the experience they had with us. Thank you for your business, and please come back soon. Best, Craig Kepple, GM

10/10 Cemerlang

Kara

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Stayed here to visit the Statue of Liberty and it was fairly easy to walk to the park. The hotel was beautiful and very nice. The views were beautiful.
Menginap 1 malam pada Mac 2024
Respons daripada GM pada 2 Mei 2024
Dear Kara, We are happy to hear from you and value your kind review. It is lovely to hear that our central location, beautiful views, and accommodations all helped make your trip a success. Thank you for your business and your recommendation! We hope to host you anytime your travels bring you back to the area. Best, Craig Kepple, GM

10/10 Cemerlang

Jessica, Chino Hills

Menginap 7 malam pada Apr 2024
Respons daripada CK pada 25 Mei 2024
Thanks for staying with us!

10/10 Cemerlang

Sasha

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Apr 2024
Respons daripada CK pada 30 Apr 2024
Thanks for staying with us!

8/10 Baik

Kristel

Menginap 1 malam pada Mac 2024
Respons daripada CK pada 25 Mei 2024
Thanks for staying with us!

6/10 Boleh diterima

cierra

Sukakan: Kebersihan, kakitangan & perkhidmatan
maintenance on elevators just need to be worked on
Menginap 1 malam pada Apr 2024
Respons daripada CK pada 25 Apr 2024
Thanks for staying with us

10/10 Cemerlang

Thrayland

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great experience
Menginap 2 malam pada Apr 2024
Respons daripada CK pada 25 Apr 2024
Thanks for staying with us

10/10 Cemerlang

Manthan Jayeshbhai

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Very bad parking facilities paid almost same as my room charge
Menginap 1 malam pada Apr 2024
Respons daripada CK pada 24 Apr 2024
Hello Manthan, sorry about the price of parking. Unfortunately, we do not have our own parking facility. Thanks for staying with us

8/10 Baik

Jose

Sukakan: Kebersihan, keadaan hartanah & kemudahan
Buen alojamiento
Menginap 5 malam pada Mac 2024
Respons daripada CK pada 22 Apr 2024
Gracias por quedarte con nosotras

10/10 Cemerlang

Sean

Menginap 3 malam pada Apr 2024
Respons daripada Ck pada 6 Mei 2024
Thanks for staying with us

8/10 Baik

Dominique

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Great Hotel just wish the toilet seat was cleaner. I also booked a River View but my view was of the city.
Menginap 1 malam pada Apr 2024
Respons daripada Ck pada 13 Apr 2024
Thanks for staying with us

8/10 Baik

Olivier

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 3 malam pada Mac 2024
Respons daripada Ck pada 13 Apr 2024
Thanks for staying with us

10/10 Cemerlang

Cintia

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The property was amazing. We loved our room view. Everything was clean and well maintained. We look forward to returning.
Menginap 1 malam pada Mac 2024
Respons daripada Ck pada 9 Apr 2024
Thanks for staying with us

10/10 Cemerlang

Murray, Esquimalt

Sukakan: Kemudahan, keadaan hartanah & kemudahan
Overall, excellent. The staff is terrific.
Menginap 2 malam pada Apr 2024
Respons daripada CK pada 8 Apr 2024
Thanks for staying with us

8/10 Baik

Dario

Menginap 8 malam pada Mac 2024
Respons daripada CK pada 8 Apr 2024
Thanks for staying with us

10/10 Cemerlang

Joo Hyun Grace

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great view of river
Menginap 2 malam pada Mac 2024
Respons daripada Ck pada 6 Apr 2024
Thanks for staying with us

6/10 Boleh diterima

satish

Mengembara bersama keluarga
Sukakan: Kebersihan
They did not clean our room for one night
Menginap 4 malam pada Mac 2024
Respons daripada GM pada 5 Apr 2024
Dear satish, I'm sorry to hear not every aspect of your stay met your expectations. We improve our service through our guests' feedback, and yours is appreciated. We can't thank you enough for your business and hope to better serve you in the near future. Sincerely, Craig Kepple, GM

10/10 Cemerlang

Heng

Menginap 1 malam pada Mac 2024
Respons daripada Ck pada 1 Apr 2024
Thanks for staying with us

10/10 Cemerlang

miriam, Chula Vista

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great service and location
Menginap 5 malam pada Mac 2024
Respons daripada Ck pada 31 Mac 2024
Thanks for staying with us

6/10 Boleh diterima

Ryan

Mengembara bersama pasangan, Mengembara bersama kumpulan
Sukakan: Kebersihan, keadaan hartanah & kemudahan
Tidak sukakan: Kemudahan
The property was nice and clean but wasn't the most convenient to navigate to/from when you aren't utilizing Uber. The 2 major inconveninces were the fact that there wasn't a microwave available on site and the only ice machine in the entire building was located on the 3rd floor and if my recollection is correct, there were over 20 floors in total. The staff did explain it was due to "one bad apple" but it was still frustrating.
Menginap 3 malam pada Mac 2024
Respons daripada CK pada 27 Mac 2024
Thanks for staying with us!

10/10 Cemerlang

Catherine

Mengembara bersama keluarga
Great stay! Good staff!
Menginap 3 malam pada Mac 2024
Respons daripada Ck pada 24 Mac 2024
Thanks for staying with us

10/10 Cemerlang

Martin

Menginap 3 malam pada Mac 2024
Respons daripada CK pada 17 Apr 2024
Thanks for staying with us

4/10 Lemah

Irma

Mengembara bersama pasangan, Mengembara bersama keluarga
Tidak sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Los baños estaban sucios, las sábanas estaban manchadas, no tienen su propio parqueo, por el precio que pagué si quiera me hubieran incluido el desayuno fui a preguntar y me dijeron que no estaba incluido, me queda una mala experiencia.
Menginap 2 malam pada Mac 2024
Respons daripada Ck pada 24 Mac 2024
Lamento que no hayas tenido una gran experiencia con nosotros.

10/10 Cemerlang

Kellyann

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Lovely!
Menginap 1 malam pada Mac 2024
Respons daripada GM pada 24 Mac 2024
Dear Kellyann, We are delighted to hear that you enjoyed your stay with us! Thank you for your review, and we look forward to welcoming you back soon. Best, Craig Kepple, GM

10/10 Cemerlang

Frank

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Staff was great! Anything I asked for, they were super accommodating Will stay there again
Menginap 4 malam pada Mac 2024
Respons daripada Ck pada 22 Mac 2024
Thanks for staying with us

10/10 Cemerlang

Jonathan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 3 malam pada Mac 2024
Respons daripada CK pada 23 Mac 2024
Thanks for staying with us!

10/10 Cemerlang

Jody

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great location for the financial district, quiet and impeccably clean.
Menginap 4 malam pada Mac 2024
Respons daripada Ck pada 26 Mac 2024
Thanks for staying with us

8/10 Baik

Tsoi Miu

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Mac 2024
Respons daripada Ck pada 22 Mac 2024
Thanks for staying with us

10/10 Cemerlang

Patrick

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Very nice modern hotel. Well located in the business district just far enough away from the hustle and bustle and right by the water. Rooms were a bit tight for 4 people but with the large windows, gave it a very open feel so it wasn't too bad. Fridge was nice and good size. The bathroom had great amenities and effecient design for a smaller room. The shower design is amazing and a joy to use. HOWEVER. Whoever decided that the bathroom have a sliding glass door, that does not seal completely...meaning, it's the same as there being no door...did not think this through. In such a compact room, I don't need to have access to all the smells and sounds coming from the bathroom, just like I'm also in there at the same time. That was a complete fail. Parking is a bit of a nightmare. There is NO parking provided by, or associated with the hotel. This was not clear on the listing description (where is says offsite parking is available). Yes, parking is available, if you can find it! I circled around for 30 minutes till I found a quiet small road lot (which actually ended up being an amazing)... but no help from the hotel. So book your parking in advance if you stay here. Also, this hotel is a bit of a walk from any subway line, so keep that in mind. Aside from that, it was a nice hotel and we had a great view on the water.
Respons daripada CK pada 19 Mac 2024
Thanks for staying with us!

10/10 Cemerlang

Ana

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
The place was well-cleaned and felt very secure. We had an amazing view! I would highly recommend this hotel. Unfortunately, breakfast was not included in the hotel rate (not complimentary). Overall, I would give 5-stars because of its location, safety and how clean it was.
Menginap 1 malam pada Mac 2024
Respons daripada CK pada 19 Mac 2024
Thanks for staying with us!

10/10 Cemerlang

Whitney

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great location near the river, easy access to most subway lines and quiet.
Menginap 2 malam pada Mac 2024
Respons daripada CK pada 18 Mac 2024
Thanks for staying with us!

10/10 Cemerlang

Andreas

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great stay
Menginap 1 malam pada Feb 2024
Respons daripada CK pada 18 Mac 2024
Thanks for staying with us

10/10 Cemerlang

Ayberk Yarkin

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Good
Menginap 3 malam pada Mac 2024
Respons daripada CK pada 15 Mac 2024
Thanks for staying with us!

10/10 Cemerlang

Ankit

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The hotel is nice, location is unbeatable. they offer water bottles as well which I think is a great plus. Can be expensive at times but i think that comes with the location check-in check-out was smooth. The bedding is little old, cleaning is top notch. Def recommend
Menginap 2 malam pada Mac 2024
Respons daripada Ck pada 15 Mac 2024
Thanks for staying with us

10/10 Cemerlang

Inez

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The staff was amazing, and the rooms were spacious and very clean; also loved being in the FIDI.
Menginap 3 malam pada Feb 2024
Respons daripada CK pada 13 Mac 2024
Thanks for staying with us

10/10 Cemerlang

Mikael

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Ok
Menginap 4 malam pada Jan 2024
Respons daripada Ck pada 13 Mac 2024
Thanks for staying with us