Outdoor pool, open 11:00 AM to 6:00 PM, pool cabanas (surcharge)
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Reviews of Mondrian South Beach

4.5 out of 5
Mondrian South Beach
1100 West Ave, Miami Beach, FL

Reviews

7.6

Good

Rating 10 - Excellent. 627 out of 1398 reviews" "
Rating 8 - Good. 243 out of 1398 reviews" "
Rating 6 - Okay. 221 out of 1398 reviews" "
Rating 4 - Poor. 135 out of 1398 reviews" "
Rating 2 - Terrible. 172 out of 1398 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

Suhail

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 3 nights in May 2024

6/10 Okay

Kevin

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, amenities
The property is very nice and upscale. However, they don’t tell you that you have to pay an additional $50 a night to park. They charge you $600 deposit along with charging your card an additional $271 the day before check in. The room is provided with snacks, alcohol, water, beverages, but don’t get tricked, it’s not free! They don’t tell you that either! I had to call several times to get a copy of our receipt that was supposed to have been provided upon check out. I needed a detailed description of the charges the was charged to my card. Customer service was okay. Besides that, we enjoyed our stay. The room was nice and clean. It definitely met our expectations and more.
Stayed 3 nights in May 2024
Response from Guest Services on 29 May 2024
Thank you so much for your review. We appreciate your feedback. We will look into your concerns and cant wait to see you again in the near future.

4/10 Poor

Chasare T

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were dirty.. paint chipping, the tv had no audio, only one bedside lamp worked. The shower was dirty. The toilet didn’t work, had to request maintenance. When you check in you’re given a “digital concierge” She replied hours apart or sometimes none at all. On the expedia you have an option to pay more for breakfast, breakfast is one bagel or a bowl of fruits or yogurt. Along with one drink (no refills) or tea. We sat for breakfast, service was EXTREMELY slow. I was charged $102 additional to the price I paid through Expedia for “amenities” but was not told this at check in. Only after I seen charges on my card after leaving and calling was I informed what the charge was for. There’s a $250 hold for incidentals PER NIGHT. Front desk is extremely slow, check in was a long wait. Workers in the front stood there and talked while a line formed, ignoring guest. Definitely wouldn’t stay again. Solid 3/10 experience
Stayed 2 nights in May 2024
Response from Guest Services on 29 May 2024
Hi to be clear there is an incedental hold of 200.00 per day during your stay. A resort fee which is 45.00 per day. Each hold and charge is in your confirmation prior to arrival. At check in we do make sure we go over it during the check in process. If this was not covered we apologize and will use this feedback to be better. Have an amazing day.

8/10 Good

Melvin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked it and my girl did as well
Stayed 3 nights in May 2024
Response from Guest Services on 29 May 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

2/10 Terrible

Yodit

Disliked: Staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Guest Services on 29 May 2024
Thank you for staying with us

6/10 Okay

Liliana

Travelled with partner
Liked: Staff & service
Fire alarm going all night guests were not told of malfunctioning alarm. Blaring tvs until 3 am. Tv in our room only had music channels. Had stove in room but no pots to boil water for coffee. Not woth the cost to stay there.
Stayed 3 nights in May 2024
Response from Guest Services on 29 May 2024
Hi we apologize for the inconveniences you dealt with during your stay. Please be advised that any stove top items you need just request it and we can provide it.

4/10 Poor

Toni Tali Murad

Travelled with family and small children
Disliked: Cleanliness, staff & service, property conditions & facilities
The rooms need to be destroyed and rebuilt! Everything is broken, mold is everywhere, dust, windows, curtains and etc, you can’t even walk in their room or taking a shower with no shoes, it is really disgusting! And don’t even bother to complain they will try to move you to a “better” room, but all the rooms are the same. Stay away!
Stayed 5 nights in May 2024
Response from Guest Services on 29 May 2024
Thank you so much for your review. We appreciate your feedback. We will look into your concerns and cant wait to see you again in the near future.

10/10 Excellent

Dena, Lexington

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best stay, wonderful view, staff was amazing!!!!!
Stayed 2 nights in Apr 2024
Response from Guest Services on 29 May 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

10/10 Excellent

Alexander

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A phenomenal Hotel and Residence will definitely be booking with this hotel in the future, everything was a 10/10.
Stayed 4 nights in May 2024
Response from guest services on 29 May 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

6/10 Okay

Pamela

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
We had a what seemed to be nice room bit once we found out the a.c was locked it ruined oir weekend some what we had to stay out and do different thing to do to get cool air at restaurants and shops..tried to sleep seem like soon as we enter the room the air automatically cut off had to get our own ice bu ket to wrap in towels trying to cool off..woke with stuffy nose and dry air..bathroom shower did not stay hot long enough for both of us to sit in there to try to open oir nose..the hall smelled like strong use of weed not that it bothered us but i thought this was a smoke free facility. I didnt like the text reminding me of check out time,this not our first time at a somewhat fancy hotel
Stayed 2 nights in May 2024
Response from Guest Services on 29 May 2024
Thank you so much for your review. We appreciate your feedback. We will look into your concerns and cant wait to see you again in the near future.

2/10 Terrible

Brent Hayes

Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
So much potential, but. Staff are not customer focused and most seem unaware or on their first day. Fire alarm sounded from two am to seven thirty, on and off all night. Staff ignored that it was even happening upon check out. A vacation that was unfortunately cut short from lack of being able to relax. Aside from the views, just don’t.
Stayed 3 nights in May 2024
Response from Guest Services on 29 May 2024
Thank you so much for your review. We appreciate your feedback. We will look into your concerns.

6/10 Okay

naasira

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
I think you’re paying for the name. With such a high cost, they could use some upgrades and a better cleaning system
Stayed 2 nights in May 2024
Response from Guest Services on 29 May 2024
Thank you so much for your review. We appreciate your feedback. We will look into your concerns.

8/10 Good

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Guest Services on 29 May 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

8/10 Good

Dominique

Liked: Staff & service, amenities
Disliked: Cleanliness
So I love this place the view the pool the ambience but the actual rooms need to be redone badly
Stayed 2 nights in May 2024
Response from Guest Services on 29 May 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

10/10 Excellent

Kendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice resort. Only thing I disliked was not having a lamp in the bedroom
Stayed 2 nights in May 2024
Response from Guest Services on 29 May 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

10/10 Excellent

Sharkea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property !
Stayed 3 nights in May 2024
Response from Guest Services on 29 May 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

10/10 Excellent

Morris

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved the property it was nice and spacious definitely would stay here sgaint
Stayed 3 nights in May 2024
Response from Guest Services on 29 May 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

10/10 Excellent

Roderic

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient
Stayed 3 nights in May 2024
Response from Guest Services on 29 May 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

8/10 Good

Ortal

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Nice hotel need deep cleaning all over
Stayed 3 nights in May 2024
Response from Guest Services on 29 May 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

10/10 Excellent

Johnette

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it ! Nice and helpful staff ! Clean and roomy hotel . I will be back ! 10/10
Stayed 3 nights in May 2024
Response from Guest Services on 29 May 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

4/10 Poor

Isabella

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
i don’t understand how this hotel can be rated as a 4 star hotel. half of the lights in the room didn’t work, there were no light fixtures in the bedroom, the light fixtures around the mirror in the bathroom were covered in dust, the curtains were stained, there was grime in the shower and the desk chair was cracked and broken. the thermostat didn’t work and neither did the safe in our room. i have never stayed in a hotel that made me feel as dirty as this one did. they’re charging 4 star prices for a 2 star experience. save your money and stay somewhere else.
Stayed 2 nights in May 2024
Response from Guest Services on 29 May 2024
Thank you so much for your review. We appreciate your feedback. We will look into your concerns.

10/10 Excellent

Maria Eduarda Da Silva

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2024
Response from Guest Services on 29 May 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

6/10 Okay

DeeDee, Chicago

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
TVs are outdated and constantly cut off while watching. Bathroom needs to be updated as well
Stayed 5 nights in May 2024
Response from Guest Services on 29 May 2024
Thank you so much for your review. We appreciate your feedback. We will look into your concerns and cant wait to see you again in the near future.

10/10 Excellent

Kayla

Liked: Property conditions & facilities
Stayed 4 nights in May 2024
Response from Guest Services on 29 May 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

2/10 Terrible

Rizwan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Honestly I wouldn’t suggest staying at this hotel. Terrible experience. Poor quality and service.
Stayed 1 night in Apr 2024
Response from Guest Services on 29 May 2024
Thank you for your feedback

4/10 Poor

man, Bowie

Travelled with partner
Liked: Cleanliness, staff & service, amenities
As vip member in Expedia , I didn’t get room upgrade or any perks . I felt Expedia or the hotel misleading
Stayed 1 night in May 2024
Response from Guest Services on 29 May 2024
Hi thank you so much for your review. Can you please reach out to me? I would love an opportunity to make this right for you.

10/10 Excellent

Tiandra

Travelled with group
Liked: Staff & service, amenities, property conditions & facilities
The pool and the spa was amazing.
Stayed 3 nights in May 2024
Response from Guest Services on 29 May 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

8/10 Good

Joanna

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024
Response from Guest Services on 29 May 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

10/10 Excellent

Jahirah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Needs more lights in the room
Stayed 2 nights in May 2024
Response from Guest Services on 29 May 2024
Thank you for your feedback. We appreciate you. Have an amazing day and see you on your next stay

10/10 Excellent

Sandy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great.
Stayed 1 night in May 2024
Response from Guest Services on 29 May 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

2/10 Terrible

Kiyah

Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We traveled very late arrived at 3am. The rooms were nasty. Feces left in toilet upon arrival. Not clean at all. Offered to switch rooms just to walk in and NO ELECTRICITY in the second room. also we were considered a “pent house” room SCAM! Staff constantly gave incorrect information. We woke up at 10am to drilling right above our room and it lasted all day. I come to Miami often and have never been this disappointed with a stay. I would never recommend this hotel. The only good thing about it were the valet people. DON’T BE FOOLED BY ONLINE PICTURES OR THE LOBBY IN PERSON. The lobby was beautiful but it’s a first impression SCAM!
Stayed 3 nights in May 2024
Response from Guest Services on 29 May 2024
Thank you so much for your review. We appreciate your feedback. We will look into your concerns and cant wait to see you again in the near future.

2/10 Terrible

Amit

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very bad
Stayed 7 nights in Apr 2024
Response from Guest Services on 29 May 2024
Thank you for your review

8/10 Good

Rubi

Liked: Staff & service, amenities, property conditions & facilities
Average!
Stayed 2 nights in May 2024
Response from Guest Services on 29 May 2024
Thank you for your feedback. Have an amazing day and see you on your next stay.

8/10 Good

Frank

Liked: Property conditions & facilities
No complaints about service or property. Great location & probably one of the best pools & views on SoBe. Just wish ahead if time @ check in they required $1k sec deposit for 4 days. Never stayed anywhere with that exorbitant amount. Didn’t help I only bought one credit card and didn’t accept Apple Pay
Stayed 4 nights in May 2024
Response from Guest Services on 29 May 2024
Thank you so much for your review. We appreciate your feedback. We will look into your concerns and cant wait to see you again in the near future.

10/10 Excellent

RAHEL

Liked: Cleanliness, staff & service, property conditions & facilities
Was amazing experience
Stayed 4 nights in May 2024
Response from Guest Services on 29 May 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

10/10 Excellent

ketlet

Liked: Cleanliness, staff & service, property conditions & facilities
Great everything
Stayed 1 night in May 2024
Response from Guest Services on 29 May 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

10/10 Excellent

Sade Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay. Would recommend and stay again.
Stayed 1 night in May 2024
Response from Guest Services on 29 May 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

8/10 Good

Brittney

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was nervous because of the reviews however my stay was great, room was spacious and maintained no complaints.
Stayed 3 nights in May 2024
Response from Guest Services on 29 May 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

10/10 Excellent

Trachele Lynette

Liked: Amenities
Great
Stayed 2 nights in May 2024
Response from Guest Services on 29 May 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

4/10 Poor

Christopher

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The property is in bad need of a renovation. The rooms are absolutely disgusting. I would never ever stay here again.
Stayed 1 night in May 2024
Response from Guest Services on 29 May 2024
Thank you for your feedback we appreciate it. Have an amazing day.

10/10 Excellent

bobby

Liked: Staff & service, property conditions & facilities
Excellent spot
Stayed 2 nights in May 2024
Response from Guest Services on 29 May 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

10/10 Excellent

Chandni

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel
Stayed 1 night in May 2024
Response from Guest Services on 29 May 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

10/10 Excellent

Ashley

Stayed 3 nights in May 2024
Response from Guest Services on 29 May 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

10/10 Excellent

Eddy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just great all around! Great choice
Stayed 1 night in May 2024
Response from Ivy on 15 May 2024
Thank you for staying with us Eddy and for sharing your review. We're happy to see that you had a great time. We hope to see you again soon.

2/10 Terrible

Miriam

Travelled with family
Liked: Property conditions & facilities
Disliked: Cleanliness, staff & service, amenities
I like the pool area walkable to go to the beach but the food was too expensive and I paid for the breakfast and only got bread and coffee it was terrible
Stayed 7 nights in May 2024
Response from Ivy on 15 May 2024
Thank you for your visit and feedback.

10/10 Excellent

Shanique

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like that the hotel have bedroom suites, the room was nice and big but I didn’t care for the lighting in the bathroom the shower knob needs to be replace kept coming off when I turned it and the floors had stains on them. Beds were very comfy staff were wonderful.
Stayed 2 nights in May 2024
Response from Ivy on 15 May 2024
Thank you for your visit and feedback. Our apologies for the inconvenience experienced with the room. we hope to see you again soon.

6/10 Okay

Mary, NEW YORK

Liked: Property conditions & facilities
My room wasn't cleaned upon arrival. I had to switch to a different room.
Stayed 3 nights in Apr 2024
Response from Ivy on 15 May 2024
Thank you for your visit and feedback. Our apologies for inconvenience experienced with the room.

10/10 Excellent

Kajuan, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024
Response from Guest Services on 29 May 2024
Thank you so much for staying here at the Mondrian South Beach! We do our best to make sure each and every guest is treated with VIP service. I'm glad we were able to accomplish that with you.

10/10 Excellent

clifford j gilliam

Liked: Cleanliness
Stayed 3 nights in May 2024
Response from Ivy on 15 May 2024
Thank you for your visit and review. We're delighted to see that you enjoyed your stay with us. We hope to see you again soon.

2/10 Terrible

Hiromi

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Ivy on 15 May 2024
Thank you for staying with us. Our apologies for any inconvenience experienced during your visit.