Located in Medan, Hotel Deli River is in the historical district and on the riverwalk. Museum of North Sumatra and Rahmat International Wildlife Museum & Gallery are cultural highlights, and some of the area's attractions include Percut Waterpark and Hillpark Sibolangit. Take the opportunity to explore the area for water adventures such as rafting and other activities like golfing.
Take advantage of free continental breakfast, a free daily manager's reception and a rooftop terrace at Hotel Deli River. Enjoy a meal at the two on-site restaurants. Free in-room WiFi, with a speed of 500+ Mbps (good for 6+ people or 10+ devices), is available to all guests, along with a coffee shop/cafe and a garden.
Additional perks include:
An outdoor pool and a children's pool, with sunloungers and pool umbrellas
Free self-parking
A round-trip airport shuttle (surcharge), express check-out and express check-in
Coffee/tea in reception, tour/ticket information and meeting rooms
Room features
All guest rooms are individually furnished, and boast comforts, such as premium bedding and pillow menus, in addition to perks, such as air conditioning and separate sitting areas.
Extra conveniences in all rooms include:
Pillowtop mattresses and down duvets
Bathrooms with rainfall showers and free toiletries
22-inch LED TVs with premium channels
Furnished balconies or patios, separate sitting areas and electric kettles
Available in all rooms: Free WiFi and wired internet
In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
Available in some public areas: Free WiFi and wired internet
Parking and transport
Free offsite parking within 25 metres
24-hour return airport shuttle on request for a surcharge
Train station pick-up shuttle (surcharge)
Ferry terminal shuttle (surcharge)
Free self parking on site
Free RV/bus/lorry parking on site
Wheelchair-accessible parking available
Food and drink
Free continental breakfast available daily 7 AM to 10 AM
2 restaurants
A bar/lounge
A coffee shop/cafe
Coffee and tea in common areas
Free daily manager's reception
Snack bar/deli
Things to do
Children's pool
Ecotours
Fitness classes
Library
Outdoor pool
Piano
Playground
Yoga classes
Family friendly
Children's pool
Fenced pool
Laundry facilities
Outdoor pool
Playground
Refrigerator on request
Snack bar/deli
Soundproofed rooms
Conveniences
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Daily housekeeping
Dry cleaning/laundry service
Porter/bellhop
Tour and ticket assistance
Turndown service
Wedding services
Business services
Business centre
Meeting rooms
Outdoors
Garden
On a river
Picnic area
Pool loungers
Pool umbrellas
Rooftop terrace
Spa
Couples treatment rooms
In-room massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Grab bar near toilet
Handrails in hallways
No lift
Wheelchair accessible (may have limitations)
Wheelchair-accessible business centre
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
2 floors
4 buildings
Beaux Arts architecture
Built in 2006
Smoke-free property
Room amenities
Bedroom
Down comforter
Pillow menu
Pillowtop mattress
Premium bedding
Bathroom
Free toiletries
Hair dryer
Private bathroom
Rainfall showerhead
Shower
Slippers
Towels
Entertainment
22-inch LED TV with premium satellite channels
Food and drink
Electric kettle
Free bottled water
Refrigerator on request
Room service
Outdoor space
Furnished balcony/patio
Yard
More
Access via exterior corridors
Air conditioning (climate-controlled)
Connecting rooms available
Desk
Individual decor
Individual furnishings
Iron/ironing board on request
Phone
Safe
Separate sitting area
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 19
Check-out
Check-out before 11:30 AM
Contactless check-out
Late check-out subject to availability
Express check-out available
Special check-in instructions
Guests must transfer via aeroplane to the property; guests must contact the property at least 48 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the ferry terminal, airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 8:00 AM - 9:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Children up to the age of 5 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 350000.0 per day.
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property:
Valentine's Day (14 February) Gala Dinner per adult: USD 6
Valentine's Day (14 February) Gala Dinner per child: USD 00 (up to 17 years old)
We have included all charges provided to us by the property.
Optional extras
Airport shuttle fee: USD 24 per person (one-way)
Rollaway bed fee: USD 350000.0 per day
Credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a first aid kit and window guards
We should mention
This property does not have any lifts
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
No pets and no service animals are allowed at this property
Children under 6 years old are not allowed in the swimming pool without adult supervision
Property is also known as
Deli Hotel
Deli River
Deli River Hotel
Deli River Medan
Hotel Deli
Hotel Deli River
Hotel Deli River Medan
Hotel Deli River Hotel
Hotel Deli River Medan
Hotel Deli River Hotel Medan
Frequently asked questions
Does Hotel Deli River have a pool?
Yes, this property has an outdoor pool and a children's pool.
Is Hotel Deli River pet-friendly?
No, pets are not allowed at this property.
How much is parking at Hotel Deli River?
Self-parking is free at this property; nearby parking is also free.
What time is check-in at Hotel Deli River?
Check-in start time: 2:00 PM; check-in end time: 11 PM.
What time is check-out at Hotel Deli River?
Checkout is at 11:30 AM.
Does Hotel Deli River provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of USD 24 per person applies.
Where is Hotel Deli River located?
Located on the riverwalk, this family-friendly hotel is within 9 mi (15 km) of Maimun Palace, Rahmat International Wildlife Museum & Gallery and Medan Mall. Sun Plaza and Plaza Medan Fair are also within 9 miles (15 km).
Hotel Deli River Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Lovely hotel, beautiful setting. Tranquil, chilled. Breakfast is amazing, as is the food we ate in the restaurant. The room is fine but slightly dated. Apart from that a lovely one day two nights stay here.
The hotel is very well maintained and the rooms are in separate blocks a short walk through the (lovely) garden to the restaurant and pool beyond. It is in a colonial style and sits off the main country road which is busy and has a mosque so be aware of the calls to pray. There is nowhere worth walking outside, but otherwise this is a very relaxing retreat. 🙂
David
Stayed 2 nights in Apr 2023
6/10 Okay
ruth
Travelled with family and small children
20 Jan 2023
Liked: Cleanliness, staff & service
I booked 1 bedroom family suite and they gave me a studio.
I am not happy for not getting what I paid.
After I spoke to the The front desk, she told me that the room that I booked from Expedia was a studio and that’s what they gave me.
She was very short and just want to ended the conversation by telling me to call them again if I still have a problem without tried to find the issues or trying to resolve the issues.
After my check in review submitted. Apparently the owner of the facility trying to spoke to my brother whom I booked the room for regarding my review.
I traveled at least 4 times a year domestic and internationally mostly booked my hotel through the Expedia. Year’s been using the Expedia, this is only 2nd times that I have an issues with the hotel that I booked.
Beside issues with the room, I think they were happy with their stays.
An oasis in the middle of a very busy street but once you’re inside, it seems like you’re in paradise! Excellent service, staffs are very efficient, super friendly and very helpful.
The property if very relaxing and scenic embedded in a forest like setting reflective of the natural beauty of Sumatra.
It is about 40-45 mins from downtown Medan but that didn’t bother us. Grab drivers are widely available and cost effective plus you really don’t need to go back and forth.
Staff are very friendly and helpful and the owners provide a somewhat personalized touch to your stay, checking up on us, ensuring everything is to our satisfaction.
I enjoy my stay really much, the hotel is far from noisy places and really peaceful, lots of greeneries and for small hotel like this surprisingly they provide a good food with a reasonable price.
Lovely hotel. A real delight. Attractive grounds with trees & shrubs and even 3 geese! Really nice clean swimming pool.
Good service and decent food although we felt it was a little expensive, and not really anywhere else you could walk to easily for dinner.