Depan hartanah - siang/malam

Ulasan tentang Dusit Thani Manila

5 out of 5
Dusit Thani Manila
Arnaiz Ave, Ayala Center, Makati, Manila

Ulasan

8.8

Cemerlang

Penilaian 10 - Cemerlang. 1004 daripada 1621 ulasan" "
Penilaian 8 - Baik. 362 daripada 1621 ulasan" "
Penilaian 6 - Boleh diterima. 122 daripada 1621 ulasan" "
Penilaian 4 - Lemah. 81 daripada 1621 ulasan" "
Penilaian 2 - Teruk. 52 daripada 1621 ulasan" "

8.8/10

Kebersihan

9.2/10

Kakitangan & perkhidmatan

8.6/10

Kemudahan

8.4/10

Keadaan hartanah & kemudahan

8.6/10

Mesra alam

Ulasan

10/10 Cemerlang

Perry

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Everything was perfect
Menginap 3 malam pada Mei 2024
Respons daripada Stanley Lo, General Manager pada 27 Mei 2024
Dear Ms. Perry,Thank you for taking the time to share with us your enthusiasm for our hotel. Your warm comments have been communicated to the entire team here at the Dusit Thani Manila as they represent a great source of motivation!We thank you once again and sincerely hope we may have the pleasure of welcoming you back to the hotel in a near future.Warm regards,Dusit Thani Manila

8/10 Baik

proceso

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Overall a decent place to stay. However, do NOT do laundry service the hotel provides. I overlooked the stated rates, and ended up paying over $100 for about a week’s load - laundry cost more than the room for a night, that’s insane!
Menginap 1 malam pada Mei 2024

10/10 Cemerlang

Ariel

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Very good
Menginap 1 malam pada Mei 2024
Respons daripada Stanley Lo, General Manager pada 27 Mei 2024
Dear Mr. Ariel,Thank you for taking the time to share with us your enthusiasm for our hotel. Your warm comments have been communicated to the entire team here at the Dusit Thani Manila as they represent a great source of motivation!We thank you once again and sincerely hope we may have the pleasure of welcoming you back to the hotel in a near future.Warm regards, Dusit Thani Manila

10/10 Cemerlang

proceso

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
Great hotel service team, from check in to check out and all the time in between. Location was perfect, not too far from the airport, next to malls and convenience stores, and restaurants. Breakfast buffet were quite good, though a bit more variation would be nice (perhaps include more western selections, like breakfast sausage, eggs benedict, etc.). My only complaint was that the fridge wasn't working, leading to warm drinks at night. Transferred to another room and the same deal. Still, overall a very good hotel.
Menginap 3 malam pada Mei 2024
Respons daripada Stanley Lo, General Manager pada 27 Mei 2024
Dear Guest, Thank you for taking the time to share your feedback with us. We are thrilled to hear that you had a great experience with our hotel service team and that our location suited your needs perfectly.Your comments about our breakfast buffet are appreciated, and we will certainly take your suggestions into consideration to enhance our offerings. We understand the importance of variety, especially when catering to different preferences, and we will work on including more western selections as you suggested.We apologize for the inconvenience you experienced with the fridge in your room. Rest assured, we will address this issue promptly to ensure that all amenities are in proper working order for our guests' comfort.We are glad to hear that despite this issue, you still had a very good overall experience with us. We look forward to welcoming you back for another enjoyable stay.Warm regards,Dusit Thani Manila

8/10 Baik

Shahrokh, Campbell

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
It’s a older hotel but well maintained and it’s located at the heat of Makati shopping area.
Menginap 1 malam pada Mei 2024
Respons daripada Stanley Lo, General Manager pada 27 Mei 2024
Dear Guest, Thank you for sharing your feedback with us. We are pleased to hear that you found our hotel well-maintained despite its age and that our location in the heart of Makati's shopping area suited your needs.At Dusit Thani Manila, we take great pride in ensuring that our facilities are kept in excellent condition to provide our guests with a comfortable and enjoyable stay. Your acknowledgment of our efforts is greatly appreciated.We hope to have the pleasure of welcoming you back to our hotel in the future. Warm regards,Dusit Thani Manila

10/10 Cemerlang

Zharlene

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
excellent
Menginap 1 malam pada Mei 2024
Respons daripada Stanley Lo, General Manager pada 27 Mei 2024
Dear Ms. Zharlene,Thank you for taking the time to share with us your enthusiasm for our hotel. Your warm comments have been communicated to the entire team here at the Dusit Thani Manila as they represent a great source of motivation!We thank you once again and sincerely hope we may have the pleasure of welcoming you back to the hotel in a near future.Warm regards, Dusit Thani Manila

10/10 Cemerlang

Kevin, Quezon City

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
From our flawless check in with Ma’am Dhane this was a great experience. Our excellent housekeepers were Michelle Daquina and Claire Dionela who made sure our room was perfectly clean and well stocked. The entire staff of the Executive Lounge were so professional as were the Devarana Spa staff. We also have to highlight the great service from Ma’am Karen, the Rooms Director, and her team including Mon and Betchie!
Menginap 3 malam pada Mei 2024
Respons daripada Stanley Lo, General Manager pada 27 Mei 2024
Dear Mr. Kevin, Thank you for sharing your wonderful experience with us. We are delighted to hear that your stay with us was memorable from start to finish.Your compliments about our flawless check-in process with Ma'am Dhane are greatly appreciated. We will be sure to pass on your kind words to Michelle Daquina, Claire Dionela, Ma'am Karen, Mon, Betchie, and the entire staff of the Executive Lounge and Devarana Spa. They will be thrilled to know that their professionalism and dedication contributed to your enjoyable stay.Ensuring that our guests feel well taken care of and pampered is our top priority, and we are pleased to hear that we succeeded in providing you with a great experience.We look forward to welcoming you back for another exceptional stay. Warm regards,Dusit Thani Manila

10/10 Cemerlang

Philip

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Excellent place five stars for sure
Menginap 2 malam pada Mei 2024
Respons daripada Stanley Lo, General Manager pada 27 Mei 2024
Dear Mr. Philip,Thank you for taking the time to share with us your enthusiasm for our hotel. Your warm comments have been communicated to the entire team here at the Dusit Thani Manila as they represent a great source of motivation!We thank you once again and sincerely hope we may have the pleasure of welcoming you back to the hotel in a near future.Warm regards, Dusit Thani Manila

10/10 Cemerlang

Lila Brenda

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Clean and fresh linens everyday. Rooms are clean. Nice amenities. Love the breakfast buffet. Right next to SM and Glorietta Mall. Very convenient.
Menginap 3 malam pada Mei 2024
Respons daripada Stanley Lo, General Manager pada 27 Mei 2024
Dear Ms. Lila, Thank you for sharing your positive experience with us. We are delighted to hear that you enjoyed the cleanliness of our rooms and fresh linens provided daily.We are delighted to know that you appreciated our amenities and loved our breakfast buffet. Our convenient location next to SM and Glorietta Mall is indeed a great advantage, and we're glad it added to your overall satisfaction.We look forward to welcoming you back for another enjoyable stay. Warm regards,Dusit Thani Manila

10/10 Cemerlang

Tomonori

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Mei 2024
Respons daripada Stanley Lo, General Manager pada 27 Mei 2024
Dear Tomonori,Thank you for taking time to rate us. We would love to learn more details of your positive experience in order for us to communicate your comments to the entire team as they represent a great source of motivation. We thank you for this feedback and we sincerely hope we may have the pleasure of welcoming you back to the hotel soon. Warm regards, Dusit Thani Manila

10/10 Cemerlang

Ernie, Newport News

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Excellent location and facilities
Menginap 2 malam pada Mei 2024
Respons daripada Stanley Lo, General Manager pada 27 Mei 2024
Dear Ernie,It is always our pleasure to serve you with the highest standard of gracious hospitality, both in accommodation and service. In the same manner, we are delighted that our best location provided you with the convenience we intended, being in close proximity to lifestyle, commercial and financial establishments. We look forward to your next visit to Dusit Thani Manila. Warm regards,Stanley Lo General Manager

8/10 Baik

Loila, malden

Sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
I like the housekeeping. I liked the staff. The customer service very friendly.
Menginap 7 malam pada Mei 2024
Respons daripada Stanley Lo, General Manager pada 20 Mei 2024
Dear Ms. Loila, Thank you for your wonderful review and for highlighting the positive aspects of your stay with us. We are delighted to hear that you appreciated our housekeeping services and found our staff to be friendly and accommodating.Providing exceptional customer service is our top priority, and it's heartening to know that our team made a positive impact on your experience. Your kind words will be shared with the entire team as they continue to strive for excellence.We look forward to welcoming you back to our hotel in the future. Warm regards,Dusit Thani Manila

2/10 Teruk

Alexis

Sukakan: Kakitangan & perkhidmatan
Menginap 1 malam pada Mei 2024
Respons daripada Stanley Lo, General Manager pada 20 Mei 2024
Dear Ms. Alexis,Thank you for taking the time to rate us. We would like to know more details of your experience as we hope to improve the aspects that matter more to our guests and get your perfect rating. We look forward to providing you a more satisfying stay in the future.Warm Regards, Dusit Thani Manila

10/10 Cemerlang

Travis

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Menginap 4 malam pada Mei 2024
Respons daripada Stanley Lo, General Manager pada 20 Mei 2024
Dear Travis,Thank you for taking time to rate us. We would love to learn more details of your positive experience in order for us to communicate your comments to the entire team as they represent a great source of motivation. We thank you for this feedback and we sincerely hope we may have the pleasure of welcoming you back to the hotel soon. Warm regards, Dusit Thani Manila

10/10 Cemerlang

MARY FE

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Very convenient to shopping areas. Staff were helpful. Quiet place
Menginap 1 malam pada Apr 2024
Respons daripada Stanley Lo, General Manager pada 20 Mei 2024
Dear Ms. Mary Fe,It is always our pleasure to serve you with the highest standard of gracious hospitality, both in accommodation and service. In the same manner, we are delighted that our best location provided you with the convenience we intended, being in close proximity to lifestyle, commercial and financial establishments. We look forward to your next visit to Dusit Thani Manila. Warm regards,Dusit Thani Manila

10/10 Cemerlang

Murray

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
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Menginap 4 malam pada Mei 2024
Respons daripada Stanley Lo, General Manager pada 20 Mei 2024
Dear Murray,Thank you for taking time to rate us. We would love to learn more details of your positive experience in order for us to communicate your comments to the entire team as they represent a great source of motivation. We thank you for this feedback and we sincerely hope we may have the pleasure of welcoming you back to the hotel soon. Warm regards, Dusit Thani Manila

8/10 Baik

NOEL, Smithtown

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
always an enjoyable stay
Menginap 3 malam pada Mei 2024
Respons daripada Stanley Lo, General Manager pada 27 Mei 2024
Dear Mr. Noel,Thank you for taking the time to share with us your enthusiasm for our hotel. Your warm comments have been communicated to the entire team here at the Dusit Thani Manila as they represent a great source of motivation!We thank you once again and sincerely hope we may have the pleasure of welcoming you back to the hotel in a near future.Warm regards, Dusit Thani Manila

10/10 Cemerlang

Dwight

Pengembara perniagaan, Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Perfect!
Menginap 1 malam pada Mei 2024
Respons daripada Stanley Lo, General Manager pada 20 Mei 2024
Dear Mr. Dwight,Thank you for taking the time to share with us your enthusiasm for our hotel. Your warm comments have been communicated to the entire team here at the Dusit Thani Manila as they represent a great source of motivation!We thank you once again and sincerely hope we may have the pleasure of welcoming you back to the hotel in a near future.Warm regards, Stanley Lo General Manager

10/10 Cemerlang

Corine, Vancouver

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
The staff at the Dusit make this hotel exceptional. The check in process , the bell men, concierge desk, and the Pantry staff are all top notch.
Menginap 3 malam pada Mei 2024
Respons daripada Stanley Lo, General Manager pada 14 Mei 2024
Dear Ms. Corine,Thank you for taking the time to share with us your enthusiasm for our hotel. Your warm comments have been communicated to the entire team here at the Dusit Thani Manila as they represent a great source of motivation!We thank you once again and sincerely hope we may have the pleasure of welcoming you back to the hotel in a near future.Warm regards, Dusit Thani Manila

10/10 Cemerlang

Rose Marie, Barrigada

Mengembara bersama keluarga
Sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Love the staff very friendly and helpful.
Menginap 3 malam pada Mei 2024
Respons daripada Stanley Lo, General Manager pada 13 Mei 2024
Dear Guest,Thank you for taking the time to share with us your enthusiasm for our hotel. Your warm comments have been communicated to the entire team here at the Dusit Thani Manila as they represent a great source of motivation!We thank you once again and sincerely hope we may have the pleasure of welcoming you back to the hotel in a near future.Warm regards, Dusit Thani Manila

10/10 Cemerlang

ROLITO, Guelph

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Mei 2024
Respons daripada Stanley Lo, General Manager pada 13 Mei 2024
Dear Rolito,Thank you for taking time to rate us. We would love to learn more details of your positive experience in order for us to communicate your comments to the entire team as they represent a great source of motivation.We thank you for this feedback and we sincerely hope we may have the pleasure of welcoming you back to the hotel soon. Warm regards, Dusit Thani Manila

10/10 Cemerlang

Amparo

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Excellent customer service and good location.
Menginap 3 malam pada Mei 2024
Respons daripada Stanley Lo, General Manager pada 13 Mei 2024
Dear Amparo,It is always our pleasure to serve you with the highest standard of gracious hospitality, both in accommodation and service. In the same manner, we are delighted that our best location provided you with the convenience we intended, being in close proximity to lifestyle, commercial and financial establishments. We look forward to your next visit to Dusit Thani Manila. Warm regards,Dusit Thani Manila

10/10 Cemerlang

Kazumoto

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
So very nice !
Menginap 1 malam pada Mei 2024
Respons daripada Stanley Lo, General Manager pada 13 Mei 2024
Dear Kazumoto,Thank you for taking the time to share with us your enthusiasm for our hotel. Your warm comments have been communicated to the entire team here at the Dusit Thani Manila as they represent a great source of motivation!We thank you once again and sincerely hope we may have the pleasure of welcoming you back to the hotel in a near future.Warm regards, Stanley Lo General Manager

8/10 Baik

Derek L

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Menginap 2 malam pada Mei 2024
Respons daripada Michael Kempf, Hotel Manager pada 29 Mei 2024
Dear Mr. Derek,Thank you for taking the time to rate us. We would like to know more details of your experience as we hope to improve the aspects that matter more to our guests and get your perfect rating. We look forward to providing you a more satisfying stay in the future.Warm Regards, Michael KempfHotel Manager

10/10 Cemerlang

T

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 4 malam pada Apr 2024
Respons daripada Stanley Lo, General Manager pada 13 Mei 2024
Dear T, Thank you for taking time to rate us. We would love to learn more details of your positive experience in order for us to communicate your comments to the entire team as they represent a great source of motivation. We thank you for this feedback and we sincerely hope we may have the pleasure of welcoming you back to the hotel soon. Warm regards, Stanley Lo General Manager

10/10 Cemerlang

Michael

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
This is the third Dusit i have stayed at. Comfortable and pleasant stay.
Menginap 2 malam pada Mei 2024
Respons daripada Stanley Lo, General Manager pada 7 Mei 2024
Dear Mr. Michael, Thank you for choosing to stay at Dusit Thani Manila and for sharing your feedback with us.We are delighted to hear that you had a comfortable and pleasant stay with us. It's always a pleasure to welcome back returning guests, and we are honored that you have chosen to stay with Dusit once again.We strive to provide our guests with exceptional service and a memorable experience, and we are thrilled that we met your expectations.We look forward to welcoming you back for your fourth stay.Warm regards,Dusit Thani Manila

10/10 Cemerlang

Tennyson, Honolulu

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Love this hotel!! Would stay here always on my trips to Manila!! Great service and rates..
Menginap 1 malam pada Mei 2024
Respons daripada Stanley Lo, General Manager pada 7 Mei 2024
Dear Tennyson, Thank you for choosing to stay at Dusit Thani Manila and for taking the time to share your feedback with us.We are thrilled to hear that you love our hotel and that you plan to stay with us on all your trips to Manila. Providing excellent service and competitive rates are priorities for us, and we are delighted that we met your expectations in these areas.We look forward to welcoming you back on your next trip, and please do not hesitate to let us know if there is anything we can assist you with.Warm regards,Dusit Thani Manila

10/10 Cemerlang

Marcelo S

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Nothing more i can say, all we recieved are excellent services for all their guest.
Menginap 2 malam pada Mei 2024
Respons daripada Stanley Lo, General Manager pada 7 Mei 2024
Dear Marcelo, Thank you for taking the time to share your feedback with us.We are thrilled to hear that you received excellent service during your stay with us. Providing our guests with exceptional service is our top priority, and we are delighted that we met your expectations.Your kind words are greatly appreciated, and we look forward to welcoming you back to our hotel in the future.Warm regards,Dusit Thani Manila

10/10 Cemerlang

Lawrence

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Love the breakfast
Menginap 3 malam pada Apr 2024
Respons daripada Stanley Lo, General Manager pada 7 Mei 2024
Dear Lawrence,Thank you for taking the time to share with us your enthusiasm for our hotel. Your warm comments have been communicated to the entire team here at the Dusit Thani Manila as they represent a great source of motivation!We thank you once again and sincerely hope we may have the pleasure of welcoming you back to the hotel in a near future.Warm regards, Dusit Thani Manila

8/10 Baik

TAKATSUGU

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Apr 2024
Respons daripada Stanley Lo, General Manager pada 7 Mei 2024
Dear Takatsugu,Thank you for taking time to rate us. We would love to learn more details of your positive experience in order for us to communicate your comments to the entire team as they represent a great source of motivation. We thank you for this feedback and we sincerely hope we may have the pleasure of welcoming you back to the hotel soon. Warm regards, Stanley Lo General Manager

10/10 Cemerlang

Don, South San Franc

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Menginap 8 malam pada Apr 2024
Respons daripada Stanley Lo, General Manager pada 27 Mei 2024
Dear Mr. Don,Thank you for taking time to rate us. We would love to learn more details of your positive experience in order for us to communicate your comments to the entire team as they represent a great source of motivation.We thank you for this feedback and we sincerely hope we may have the pleasure of welcoming you back to the hotel soon. Warm regards, Dusit Thani Manila

10/10 Cemerlang

Paul, East Hartford

Menginap 4 malam pada Apr 2024
Respons daripada Stanley Lo, General Manager pada 27 Mei 2024
Dear Mr. Paul,Thank you for taking time to rate us. We would love to learn more details of your positive experience in order for us to communicate your comments to the entire team as they represent a great source of motivation. We thank you for this feedback and we sincerely hope we may have the pleasure of welcoming you back to the hotel soon. Warm regards, Dusit Thani Manila

10/10 Cemerlang

Diana F

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Beautiful property. Would definitely stay again.
Menginap 1 malam pada Apr 2024
Respons daripada Stanley Lo, General Manager pada 7 Mei 2024
Dear Ms. Diana, Thank you for choosing to stay at Dusit Thani Manila and for sharing your experience with us.We are thrilled to hear that you found our property beautiful and that you would definitely stay with us again. Your kind words are greatly appreciated, and we look forward to welcoming you back on your next visit.If there is anything we can assist you with in the meantime, please do not hesitate to let us know.Warm regards,Dusit Thani Manila

10/10 Cemerlang

TADAHIRO

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
very kind staff many many
Menginap 4 malam pada Apr 2024
Respons daripada Stanley Lo, General Manager pada 7 Mei 2024
Dear Tadahiro,Thank you for taking the time to share with us your enthusiasm for our hotel. Your warm comments have been communicated to the entire team here at the Dusit Thani Manila as they represent a great source of motivation!We thank you once again and sincerely hope we may have the pleasure of welcoming you back to the hotel in a near future.Warm regards, Dusit Thani Manila

10/10 Cemerlang

Melchor

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Enjoyed our stay
Menginap 2 malam pada Apr 2024
Respons daripada Stanley Lo, General Manager pada 7 Mei 2024
Dear Melchor ,Thank you for taking the time to share with us your enthusiasm for our hotel. Your warm comments have been communicated to the entire team here at the Dusit Thani Manila as they represent a great source of motivation!We thank you once again and sincerely hope we may have the pleasure of welcoming you back to the hotel in a near future.Warm regards, Stanley Lo General Manager

10/10 Cemerlang

Librada

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Apr 2024
Respons daripada Stanley Lo, General Manager pada 7 Mei 2024
Dear Librada,Thank you for taking time to rate us. We would love to learn more details of your positive experience in order for us to communicate your comments to the entire team as they represent a great source of motivation. We thank you for this feedback and we sincerely hope we may have the pleasure of welcoming you back to the hotel soon. Warm regards, Dusit Thani Manila

10/10 Cemerlang

Vivian

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Very kind and respectful staff
Menginap 1 malam pada Apr 2024
Respons daripada Stanley Lo, General Manager pada 7 Mei 2024
Dear Vivian,Thank you for taking the time to share with us your enthusiasm for our hotel. Your warm comments have been communicated to the entire team here at the Dusit Thani Manila as they represent a great source of motivation!We thank you once again and sincerely hope we may have the pleasure of welcoming you back to the hotel in a near future.Warm regards, Dusit Thani Manila

6/10 Boleh diterima

Rowena

Mengembara bersama kumpulan
Tidak sukakan: Kemudahan
Staff are friendly. During my stay, it was busy day and I understand but that doesn't mean they have no time to clean my room. They forgot to clean and they said they will come back until evening nobody showed up to clean.
Menginap 2 malam pada Apr 2024
Respons daripada Stanley Lo, General Manager pada 7 Mei 2024
Dear Ms. Rowena, Thank you for choosing to stay at Dusit Thani Manila and for taking the time to share your feedback with us.I'm glad to hear that you found our staff friendly, but I'm truly sorry for the inconvenience you experienced regarding the cleaning of your room. Please accept our sincerest apologies for the oversight and the delay in addressing this matter during your stay.Rest assured, We have personally addressed this issue with our housekeeping team to ensure that proper procedures are followed to prevent a recurrence of this situation in the future.Once again, I apologize for the inconvenience, and we hope to have the opportunity to welcome you back and provide you with the exceptional experience you deserve.Warm regards,Dusit Thani Manila

10/10 Cemerlang

Vicel

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
excellent service
Menginap 1 malam pada Apr 2024
Respons daripada Stanley Lo, General Manager pada 7 Mei 2024
Dear Vicel,Thank you for taking the time to share with us your enthusiasm for our hotel. Your warm comments have been communicated to the entire team here at the Dusit Thani Manila as they represent a great source of motivation!We thank you once again and sincerely hope we may have the pleasure of welcoming you back to the hotel in a near future.Warm regards, Dusit Thani Manila

6/10 Boleh diterima

NOEL, Smithtown

Sukakan: Kebersihan
not much effort to accommodate request for king bed and free breakfast for one day of the two day stay since we're leaving late the second day instead of the ff morning 😟
Menginap 2 malam pada Apr 2024
Respons daripada Stanley Lo, General Manager pada 7 Mei 2024
Dear Mr. Noel, Thank you for choosing to stay at Dusit Thani Manila in Makati and for taking the time to share your feedback with us.I sincerely apologize for any inconvenience you experienced regarding your request for a king bed and complimentary breakfast for one day of your two-day stay. Please know that accommodating our guests' requests is a top priority for us, and I regret that we were unable to meet your expectations on this occasion.Your feedback is incredibly valuable to us, and I assure you that we will use it to improve our service and ensure that similar issues do not occur in the future.If there is anything else we can do to make your stay more comfortable, please do not hesitate to contact us directly.Thank you again for bringing this matter to our attention, and we hope to have the opportunity to welcome you back and provide you with the exceptional experience you deserve.Warm regards,Dusit Thani Manila

10/10 Cemerlang

desmond

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Good value
Menginap 3 malam pada Apr 2024
Respons daripada Stanley Lo, General Manager pada 7 Mei 2024
Dear Desmond,Thank you for taking the time to share with us your enthusiasm for our hotel. Your warm comments have been communicated to the entire team here at the Dusit Thani Manila as they represent a great source of motivation!We thank you once again and sincerely hope we may have the pleasure of welcoming you back to the hotel in a near future.Warm regards, Stanley Lo General Manager

10/10 Cemerlang

Frank

Menginap 1 malam pada Apr 2024
Respons daripada Stanley Lo, General Manager pada 26 Apr 2024
Dear Mr. Frank,Thank you for taking time to rate us. We would love to learn more details of your positive experience in order for us to communicate your comments to the entire team as they represent a great source of motivation. We thank you for this feedback and we sincerely hope we may have the pleasure of welcoming you back to the hotel soon. Warm regards, Stanley Lo General Manager

10/10 Cemerlang

Franco

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The staff was remarkable and very accommodating. A very convenient location as well, being next to the mall (walking distance). I will definitely recommend Dusit to any of my relatives and friends who come to visit Manila. Well done👍💯
Menginap 3 malam pada Apr 2024
Respons daripada Stanley Lo, General Manager pada 26 Apr 2024
Dear Mr. Franco, Thank you for choosing to stay at Dusit Thani Manila and for taking the time to share your wonderful experience with us.We are thrilled to hear that our staff provided you with remarkable and very accommodating service. It's fantastic to know that you found our location very convenient, being next to the mall within walking distance.Your recommendation means a lot to us, and we truly appreciate your kind words.We look forward to welcoming your relatives and friends to Dusit Thani Manila in the future!Warm regards,Stanley LoGeneral Manager

10/10 Cemerlang

Hubert

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The Staff were accommodating and direct when assistance was needed.
Menginap 2 malam pada Apr 2024
Respons daripada Stanley Lo, General Manager pada 26 Apr 2024
Dear Hubert,Thank you for taking the time to share with us your enthusiasm for our hotel. Your warm comments have been communicated to the entire team here at the Dusit Thani Manila as they represent a great source of motivation!We thank you once again and sincerely hope we may have the pleasure of welcoming you back to the hotel in a near future.Warm regards, Stanley Lo General Manager

4/10 Lemah

Grace

Pengembara perniagaan, Mengembara bersama keluarga
Sukakan: Kebersihan
Tidak sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Change newer linen.
Menginap 9 malam pada Apr 2024
Respons daripada Stanley Lo, General Manager pada 23 Apr 2024
Dear Ms. Grace,Thank you for taking the time to share with us your enthusiasm for our hotel. Your warm comments have been communicated to the entire team here at the Dusit Thani Manila as they represent a great source of motivation!We thank you once again and sincerely hope we may have the pleasure of welcoming you back to the hotel in a near future.Warm regards, Stanley Lo General Manager

10/10 Cemerlang

Satoko

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The hospitality and smiles of the hotel staff made my stay very comfortable. Thank you very much. The DEVARANA SPA in the hotel is refreshing and relaxing. It's a wonderful spa.
Menginap 4 malam pada Apr 2024
Respons daripada Stanley Lo, General Manager pada 23 Apr 2024
Dear Satoko, Thank you for sharing your positive experience with us!We are thrilled to hear that you had a comfortable stay and enjoyed the hospitality of our staff. Providing our guests with a refreshing and relaxing experience is our top priority, and we are delighted that you found our Devarana Spa to be wonderful.Your kind words are greatly appreciated, and we look forward to welcoming you back to Dusit Thani Manila soon for another relaxing experience.Warm regards,Stanley LoGeneral Manager

6/10 Boleh diterima

Jillian

Sukakan: Kakitangan & perkhidmatan
Close to everything
Menginap 1 malam pada Apr 2024
Respons daripada Stanley Lo, General Manager pada 23 Apr 2024
Dear Ms. Jillian,Thank you for taking the time to share with us your enthusiasm for our hotel. Your warm comments have been communicated to the entire team here at the Dusit Thani Manila as they represent a great source of motivation!We thank you once again and sincerely hope we may have the pleasure of welcoming you back to the hotel in a near future.Warm regards, Stanley Lo General Manager

10/10 Cemerlang

KAZUHIKO

Menginap 2 malam pada Apr 2024
Respons daripada Stanley Lo, General Manager pada 13 Mei 2024
Dear Kazuhiko,Thank you for taking time to rate us. We would love to learn more details of your positive experience in order for us to communicate your comments to the entire team as they represent a great source of motivation. We thank you for this feedback and we sincerely hope we may have the pleasure of welcoming you back to the hotel soon. Warm regards, Dusit Thani Manila

10/10 Cemerlang

Amparo

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
It was a great and comfortable stay at Dusit Thani Manila . Customer service was amazing and all staff was so friendly. Very convenient to all the malls in Makati ,definitely will be back and recommend to friends and family.
Menginap 2 malam pada Apr 2024
Respons daripada Stanley Lo, General Manager pada 23 Apr 2024
Dear Amparo, Thank you for choosing Dusit Thani Manila for your recent stay and for taking the time to share your wonderful feedback!We are delighted to hear that you had a great and comfortable stay with us and that our customer service exceeded your expectations. Your kind words about our friendly staff and convenient location are truly appreciated.Thank you for recommending us to your friends and family. We look forward to welcoming you back on your next visit to Makati!Warm regards,Stanley LoGeneral Manager

10/10 Cemerlang

Jeffrey

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Dusit Thani has always been a home away from home. Will always choose this property whenever I needed a hotel in Makati. Great experience!
Menginap 2 malam pada Apr 2024
Respons daripada Stanley Lo, General Manager pada 23 Apr 2024
Dear Mr. Jeffrey, Thank you for choosing Dusit Thani Manila as your home away from home in Makati!We are delighted to hear that you had a great experience with us. It's always a pleasure to welcome you back, and we appreciate your loyalty to our property.Looking forward to your next visit!Warm regards,Stanley LoGeneral Manager