2/10 Terrible
Jenny
Travelled with family and small children
17 May 2024
Disliked: Staff & service
Randy or the front desk attendant was awful!!!! i have a knee surgery coming up can’t do stairs. she wouldn’t accommodate me like the hampton or Hilton. i spend A lot of money traveling from NB to Costa rica and Mexico to our places. So i thought i would try something new better price… cards didn’t work i had too walk up and down to the second floor twice to try them. Every other hotel is so accommodating to put me on the first floor if no elevator. i won’t be back. very disappointed and extremely rude front desk women on a power trip! you just lost me and everyone i know as a clientele, breakfast staff sunday May 12 was amazing!
i will personally tell everyone i know to NEVER go to this location, waiting for surgery on a knee replacement since covid and very obvious rooms were available on the first floor disgusts me. i have owned and operated our businesses since 1992
REID HERITAGE HOMES
Guelph
ont…..
we won’t be back!
others will be warned.
Jenny
Stayed 1 night in May 2024