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Sunstar Hotel Grindelwald

4.0 star property
Upscale hotel with 2 restaurants and full-service spa

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Sunstar Hotel Grindelwald

Terrace/patio
Aerial view
Hypo-allergenic bedding, free minibar, in-room safe, desk
Buffet
Reception
Reviews
9.2

Wonderful

Popular amenities

  • Spa
  • Breakfast included
  • Parking availableParking availableParking available
  • PoolPoolPool
  • GymGymGym
  • BarBarBar

Explore the area

Map
Dorfstrasse 168, Grindelwald, BE, 3818
  • Popular LocationFirst Cable Car1 min walk
  • Popular LocationGrindelwald Grund Gondola5 min drive
  • Popular LocationFirst30 min drive

Most relevant reviews

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10/10 Excellent

Location, wellness spa, great views!
Jun 21, 2019
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Room options

View all photos for Double Room (Wetterhorn)

Hypo-allergenic bedding, free minibar, in-room safe, desk

Double Room (Wetterhorn)

Highlights

Balcony
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 24 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Standard Double Room (Standard)

Hypo-allergenic bedding, free minibar, in-room safe, desk

Standard Double Room (Standard)

9.1/10 Wonderful

Highlights

Balcony
Heating
Free cots/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 20 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room (Premium)

Hypo-allergenic bedding, free minibar, in-room safe, desk

Double Room (Premium)

9.6/10 Exceptional

Highlights

Balcony
Heating
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
  • 24 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Double Room (Standard Nova)

Hypo-allergenic bedding, free minibar, in-room safe, desk

Double Room (Standard Nova)

10/10 Exceptional

Highlights

Balcony
Heating
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Hairdryer
  • 22 sq m
  • Sleeps 3
  • 2 Single Beds

View all photos for Single Room (Wetterhorn)

Hypo-allergenic bedding, free minibar, in-room safe, desk

Single Room (Wetterhorn)

10/10 Exceptional

Highlights

Heating
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Private bathroom
Rainfall showerhead
  • 14 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Family room Eiger

Hypo-allergenic bedding, free minibar, in-room safe, desk

Family room Eiger

10/10 Exceptional

Highlights

Balcony
Separate sitting area
Heating
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Separate bedroom
  • 45 sq m
  • Mountain view
  • Sleeps 4
  • 2 Single Beds and 1 Queen Sofa Bed

View all photos for Double Room (Standard Eiger)

Hypo-allergenic bedding, free minibar, in-room safe, desk

Double Room (Standard Eiger)

10/10 Exceptional

Highlights

Balcony
Heating
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
Private bathroom
  • 24 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

View all photos for Junior Studio Suite

Hypo-allergenic bedding, free minibar, in-room safe, desk

Junior Studio Suite

Highlights

Balcony
Separate sitting area
Heating
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 2 Single Beds

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About the area

Grindelwald

Located in Grindelwald, Sunstar Hotel Grindelwald is in a rural area and near a train station. While the natural beauty of Kleine Scheidegg and Eiger can be enjoyed by anyone, those looking for an activity can explore Mystery Rooms. Travelling with kids? Consider Bussalp and Sportzentrum Grindelwald. Take in the nearby slopes with cross-country skiing and downhill skiing, or try out other outdoor activities such as snowshoeing and sledging.
Visit our Grindelwald travel guideOpens in a new window

What's nearby

  • First Cable Car - 1 min walk
  • Gletscherschlucht - 8 min walk
  • Sportzentrum Grindelwald - 9 min walk
  • Grindelwald Grund Gondola - 5 min drive
  • First - 30 min drive

Getting around

  • Grindelwald Station - 9 min walk
  • Zurich Airport (ZRH) - 144 min drive

Restaurants

  • Da Salvi - 1 min walk
  • Restaurant Golden India - 2 min walk
  • Bebbis - 4 min walk
  • Kaufmann Hotel AG/Central Hotel Wolter - 9 min walk
  • Café Ringgenberg - 5 min walk

About this property

Sunstar Hotel Grindelwald

Upscale family-friendly hotel in the mountains
You can look forward to a free breakfast buffet, a terrace and shopping on-site at Sunstar Hotel Grindelwald. Active travellers can enjoy hiking/biking trails at this hotel. Indulge in a body treatment, a facial and a manicure/pedicure at Wellnessbereich, the on-site spa. Make sure that you enjoy breakfast, dinner and international cuisine at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a garden and a playground.
You'll also enjoy the following perks during your stay:
  • An indoor pool with sunloungers
  • Free train station pick-up, bike hire and self-parking (surcharge)
  • An electric car charging station, tour/ticket information and luggage storage
  • Multilingual staff, a porter/bellboy and a 24-hour front desk
  • Guest reviews give top marks for the breakfast and location
Room features
All 219 rooms boast comforts such as pillow menus and free stocked minibars, as well as thoughtful touches such as free WiFi and desk chairs. Guests reviews give good marks for the clean rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with free toiletries and hairdryers
  • Flat-screen TVs with cable channels
  • Wardrobes/cupboards, heating and daily housekeeping

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Offsite parking available (CHF 15 per day)
  • Free 24-hour train station pick-up shuttle
  • Train station shuttle on request
  • Parking on site (CHF 20 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Adlerstube
  • Ambiance
  • Bar

Things to do

  • Arcade/game room
  • Bicycle equipment shop
  • Bicycle rentals
  • Bicycle tours
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Indoor pool
  • Playground
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference centre (5,920 square foot of space)
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 2 buildings
  • 5 floors
  • Built in 1971
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Desk
  • Desk chair
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of CHF 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 75.0 per day.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Christmas Day (25 December) Gala Dinner per adult: CHF 82
  • Christmas Day (25 December) Gala Dinner per child: CHF 26 (from 6 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: CHF 132
  • New Year's Eve (31 December) Gala Dinner per child: CHF 26 (from 6 to 11 years old)
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Self-parking fee: CHF 20 per night (in/out privileges)
  • Nearby parking fee: CHF 15 per day (164 ft away)
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 75.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is not required for transport to and from this property
Guests under 16 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Grindelwald Sunstar
Hotel Grindelwald Sunstar
Hotel Sunstar Alpine Grindelwald
Sunstar Alpine
Sunstar Alpine Grindelwald
Sunstar Alpine Hotel Grindelwald
Sunstar Grindelwald
Sunstar Grindelwald Hotel
Sunstar Hotel Grindelwald
Sunstar Alpine Hotel
Sunstar Hotel
Sunstar Grindelwald
Sunstar Hotel Grindelwald Hotel
Sunstar Hotel Grindelwald Grindelwald
Sunstar Hotel Grindelwald Hotel Grindelwald

Frequently asked questions

Does Sunstar Hotel Grindelwald have a pool?

Yes, this property has an indoor pool.

Is Sunstar Hotel Grindelwald pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 25 per pet, per night. Service animals are exempt from fees.

How much is parking at Sunstar Hotel Grindelwald?

Self-parking is available for CHF 20 per night. Limited spots are available.

What time is check-in at Sunstar Hotel Grindelwald?

Check-in start time: 4:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Sunstar Hotel Grindelwald?

Checkout is at 11 AM.

Where is Sunstar Hotel Grindelwald located?

This family-friendly Grindelwald hotel is located in the mountains, within a 10-minute walk of First Cable Car, Bussalp and Sportzentrum Grindelwald. The Wetterhorn and Gletscherschlucht are also within 10 minutes. Grindelwald Station is 9 minutes by foot and Grindelwald Grund Station is 21 minutes.

Sunstar Hotel Grindelwald Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 530 out of 818 reviews" "
Rating 8 - Good. 221 out of 818 reviews" "
Rating 6 - Okay. 48 out of 818 reviews" "
Rating 4 - Poor. 10 out of 818 reviews" "
Rating 2 - Terrible. 9 out of 818 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

casaundra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it!!!!
Stayed 3 nights in May 2024

10/10 Excellent

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed two nights here and absolutely loved it. The staff were helpful in guiding us on the many travel options up and over the mountains surrounding Grindelwald. The pool and steam rooms were great, and the on site food options delicious. Eating breakfast each morning overlooking the mountain backsroo was amazing. Highly recommend.
Stayed 2 nights in May 2024

2/10 Terrible

aveen

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
From the moment we stepped foot into this hotel we felt unwelcome. The staff were so rude and unhelpful, it was as if they were being held at gun point to work there! You would think with the prices they charge, they can atleast help with ours bags, but this wasn’t done either! The rooms had no kettles or tea provided (only cheap coffee pods) when asked if we can borrow a kettle they responded we need to pay $60 Franks to borrow one! We had an emergency come up and had to check out a day earlier - I paid extra for a flexible room I.e to not pay any cancellation fees etc however, they still charged me for the night I was wasn’t there and all they responded with was “can’t help read T&Cs” and rolled their eyes. Breakfast was standard, until I saw on the second day that one of the waitresses was putting someone’s plate of eggs back into the scrambled eggs pot!! I felt sick after seeing this. Hotel was packed and so loud. We went to their restaurant for dinner on our first night and it was by far the most disgusting and overpriced meal I had during my month in Europe. Overall our stay in Grindelwald to was horrible. Would not recommend, go to a smaller boutique in the area and support them!
Stayed 3 nights in May 2024

10/10 Excellent

Mingshu

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024

10/10 Excellent

Nicole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved our stay here. Hotel had amazing views, an excellent breakfast and a very nice bar. Things in town closed early during shoulder season so we did like that the hotel had a place to hang out at night. There were large tour groups staying that could have impacted breakfast but the staff made it work and found extra seating when necessary. Spa and sauna needed a bit more instructions but was a nice option.
Stayed 3 nights in May 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is amazing. Beautiful location. Stunning scenery. Quick walk from Grindelwald station. Right across from Grindelwald First Cable Car. The staff are all so helpful and friendly. Great amenities. Make sure you have a drink at the bar. Bartender Diogo will look after you. Great service and the best banter. Very welcoming and friendly and an asset to the hotel.
Stayed 3 nights in May 2024

2/10 Terrible

Tony

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Extremely poor service and management. Do not stay. 절대로 오지 마세요. The reception agent LIED and said our shuttle was "on the way" when it wasnt. My tired parents had to walk from station Our friends room was also not cleaned up when they checked in. When confronted, manager Mary-Ann offered us drink coupons. Laughable. Go stay at other neighbor hotels with same view.
Stayed 3 nights in May 2024

8/10 Good

Gregory

Liked: Cleanliness, staff & service, property conditions & facilities
Noisy.
Stayed 2 nights in May 2024

10/10 Excellent

Angela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from our room was breathtaking. Staff were fantastic. Breakfast was faultless. Worth ever penny
Stayed 2 nights in May 2024

8/10 Good

Rose

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2024