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Ulasan tentang The Landmark by Katana

3.5 out of 5
The Landmark by Katana
The Landmark by Katana, A-7-1, 100A, Jalan Tanjung Tokong, George Town, Penang

Ulasan

7.6

Baik

Penilaian 10 - Cemerlang. 38 daripada 102 ulasan" "
Penilaian 8 - Baik. 28 daripada 102 ulasan" "
Penilaian 6 - Boleh diterima. 19 daripada 102 ulasan" "
Penilaian 4 - Lemah. 9 daripada 102 ulasan" "
Penilaian 2 - Teruk. 8 daripada 102 ulasan" "

7.6/10

Kebersihan

8.6/10

Kakitangan & perkhidmatan

5.8/10

Kemudahan

7.8/10

Keadaan hartanah & kemudahan

6.0/10

Mesra alam

Ulasan

8/10 Baik

Thamarai

Menginap 2 malam pada Dis 2023

6/10 Boleh diterima

Pengembara yang disahkan

Mengembara bersama kumpulan
Sukakan: Kebersihan, keselesaan bilik
Menginap 1 malam pada Sep 2023

10/10 Cemerlang

Wesley

Menginap 1 malam pada Ogo 2023

10/10 Cemerlang

Afiq

Menginap 1 malam pada Jul 2023

10/10 Cemerlang

Wong

Menginap 2 malam pada Dis 2022

10/10 Cemerlang

Stephen

Sukakan: Kebersihan, keselesaan bilik
Very good
Great value for money. Pool is fantastic. Plenty of eating options in area.
Menginap 28 malam pada Jan 2024

4/10 Lemah

Rainee

Menginap 1 malam pada Jan 2024

2/10 Teruk

Karamjit

Mengembara bersama keluarga
Tidak sukakan: Kebersihan, keselesaan bilik
Nice location, horrible cleanliness
This is the room they gave us, -Aircon leaking and the resulting puddle of water caused my wife to fall. Contacted the host and they tried to blame it on an open window/door which were btw closed. -spider webs all over the house -soiled undergarments and vape by the washing Machine
Menginap 5 malam pada Dis 2023

6/10 Boleh diterima

Ye Wint

Mengembara bersama keluarga
Menginap 2 malam pada Dis 2023

2/10 Teruk

Victoria

Pengembara perniagaan
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
Ich kam bei dieser Unterkunft an. Es war kein Hotel es war nur ein schmutziger, abgewohntere Raum in einem Hochhaus. Ich bekam ein pdf mit allen Daten zugeschickt wie ich den Schlüssel bekomme und wo ich den Eingang finde. Ich befolgte alles, war nicht ganz so einfach aber ich habe den Safe mit den Schlüssel offen können. Plötzlich kam ein Security und war echt unfreundlich. Er fragte mich wie ich in dieses Gebäude gekommen bin und ich antwortete ihn das ich mich hier eingemietet hätte. Er begann echt unfreundlich zu werden und schrie mich an das ich ein Formular ausfüllen muss. Es stand nichts im pfd von dem und ich wollte ihm nicht meine Daten geben, weil ich vor der Ankunft alle meine Daten preis gegeben habe. Das war ein Schock wie ich dort behandelt worden bin. Die nächste Katastrophe war das Zimmer zu finden, was war keine Information in welchem Stock dich mein Zimmer befand. Und es gab 48 Stöcke. Auf dem Schlüssel standen zahlen - Ich hatte aber keine Ahnung was das genau heißt. 49 Minuten habe ich das Zimmer suchen müssen- in meinem Stock gab es kein Licht, hab mit der Taschenlampe mich zurecht finden müssen. Es war wie in einem schlechten Horrorfilm. Das Zimmer war so dreckig- die Wände, der Tisch komplett picking, das Bad dreckig- die Spiegel die Fenster, ich glaub ich hab noch nie so einen dreckigen Raum gemietet. Auf der Bettwäsche waren überall Flecken, die Handtücher waren dreckig das Sofa hatte überall Flecken. Nie wieder, noch nie so etwas gesehen
Menginap 3 malam pada Okt 2023

8/10 Baik

Ee Lyn

Mengembara bersama kumpulan
Sukakan: Kemudahan
The mattress was slightly stained, perhaps the housekeeping team did not notice during check out cleaning but the team was very responsive and offered to change the bedsheets immediately. Property was slightly worn but clean. Property is walking distance to malls and there are convenient shops just downstairs, there’s also pool and gym facilities. Overall a good stay.
Menginap 1 malam pada Ogo 2023

8/10 Baik

ChinWei

Sukakan: Keselesaan bilik
wild room space with nice view
wild room space with nice view.
Menginap 1 malam pada Ogo 2023

6/10 Boleh diterima

Victor

Mengembara bersama pasangan
Should have more lifts and should be able to contact the administration easily after office hours
Menginap 2 malam pada Ogo 2023

6/10 Boleh diterima

Misato

Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
Menginap 8 malam pada Ogo 2023

4/10 Lemah

William

Mengembara bersama keluarga dan kanak-kanak
Tidak sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
This place does not look what’s like in the picture on advertise, the room is old none maintain and run down. I feel like we’ve been scam.
Menginap 7 malam pada Ogo 2023

8/10 Baik

Weng Seng, Markham

Mengembara bersama keluarga
Sukakan: Kebersihan, keadaan hartanah & kemudahan
It is services apartment and not a hotel. There is no check in counter and when we get there the office is close. Expedia should have done more in how to check in after 10pm.
Menginap 1 malam pada Jul 2023

4/10 Lemah

Jeffrey

Pengembara perniagaan
Tidak sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Menginap 5 malam pada Jul 2023

2/10 Teruk

Chia

Tidak sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan

6/10 Boleh diterima

Anita, Milpitas

Mengembara bersama pasangan
Tidak sukakan: Kebersihan
The place is in good location. Easy to get around. But the place does need a good cleaning and fixing needs to be done. Lots of broken items in the apartment. One pot provided beside a frying pan. Pot is old and has lots of burnt damage to it so was not able to use it entire time. They only gave us one glass between the 2 of us for 2 weeks. So I had to ask for second glass. Had to ask for forks as well. Overall is ok, just cleaning and touch up work and proper cooking pot should bring up the star.
Menginap 14 malam pada Jun 2023

6/10 Boleh diterima

Pengembara yang disahkan

You get what you pay for
It’s a cheap place and by no means bad. Good location. But it surprised me to walk into an apartment that felt damp in the air and walls that were dirty with a few drill holes exposed. In terms of maintenance it surprises me that they don’t keep it in better condition.
Menginap 7 malam pada Jun 2023

10/10 Cemerlang

Khatami

Menginap 2 malam pada Jun 2023

4/10 Lemah

Pengembara yang disahkan

Pengembara perniagaan, Mengembara bersama kumpulan
Tidak sukakan: Kebersihan
Late check-in was quite difficult. I tried to contact the hotel for check-in guide, but no-one answered until i arrived at the entrance and the door guy helped me to contact the property staff. I didn't know they would charge a deposit and it was a bit complicated to give the deposit.
Menginap 1 malam pada Apr 2023

4/10 Lemah

Samantha

Mengembara bersama keluarga
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
The property is comfortable for its price. There are some restaurants nearby and a food centre of walkable distance that serves nice food. Its amenities are great too. The service was good, quick to respond. However, extra towels are chargeable. So do take note of that. :)

6/10 Boleh diterima

Akihiko

Tidak sukakan: Kemudahan
Menginap 2 malam pada Mac 2023

4/10 Lemah

Wolfgang

Mengembara bersama keluarga
Tidak sukakan: Keadaan hartanah & kemudahan
Care for the guest
Menginap 4 malam pada Mac 2023

6/10 Boleh diterima

Richard

Sukakan: Kebersihan, keadaan hartanah & kemudahan
Easy walking distance to shops, hawker centre and buses. TV couldn't plug into wall (needed an adaptor). Also digital TV had requirement to view programs (requires user to have paid subscription to services like Netflix and such other services ). Found no safe but instead had a lockable drawer instead. Nice swimming pool and well equipped gymn. A number of minor maintenance was needed and provided during my stay to bring unit up to standard. Internet service works well, unit was well furnished as per the description.
Menginap 10 malam pada Mac 2023

10/10 Cemerlang

Pengembara yang disahkan

Mengembara bersama kumpulan
Sukakan: Kebersihan, keselesaan bilik
全てが最高でした
この写真は朝焼けです。天気が良く、滞在を通して快適に過ごせました。
Menginap 4 malam pada Mac 2023

2/10 Teruk

Sharan

Mengembara bersama keluarga
Tidak sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
THIS IS THE WORST PLACE I STAYED It was advertised as enhanced clean but the place stank like a sewer, there was mould dirt and dust in bathrooms, the sheets had blood, the airconds were clogged with dirt and dust and were blowing this. The floors were dirty. The lounge was broken and couldnt be used. The bathroom vanity door was broken and a safety hazzard. The front door handle was broken. The washing machine was filthy. The kitchen pot was unusable and unsafe. The table in lounge was damaged. The bedheads were damaged and stained. The staff were useless and unhelpful and left me with no options but to stay in the filth. DO NOT BOOK THIS PROPERTY the photos are very misleading and you do not get an apartment anything like the photos. This place should be taken down
Menginap 3 malam pada Jan 2023

6/10 Boleh diterima

Toh Chun

Mengembara bersama pasangan
Tidak sukakan: Kebersihan
Unit is quite big. Bed and pillows are okay. Room cleaning needs to be worked on. Half used tissue box provided and should have provided 1 more box. Only 1 roll of toilet paper provided with no spare and unfortunately I ran out during my stay.

2/10 Teruk

Edwin

Tidak sukakan: Kebersihan, keselesaan bilik
TERRIBLE PLACE. BE WARNED
ABSOLUTELY the WORST place ever. DO NOT STAY here. It is filthy and unsafe. When we tried to work with the management, they were totally unresponsive. When we tried to get hotels.com and Expedia.com to intervene, they did NOTHING. This place should NOT be on any booking site. IT IS TERRIBLE.
Menginap 12 malam pada Dis 2022

2/10 Teruk

Pengembara yang disahkan

Mengembara bersama keluarga
Tidak sukakan: Keselesaan bilik
Not Worth the Money Spent
Please find below feedback from my family: 1. The check-in process was bad as there was no pre-notification that we were required to pre-arrange for it 48 hours before check-in date. 2. The apartment's elevators couldn't cope with the excessive number of passengers during peak hours (breakfast and dinner time). Only 3 elevators serve a building tower with 41 floors. We spent more than 30 minutes to get into an already congested elevator, not kidding! 3. There was no free / chargeable beverage provided in the room. We checked in late due to bad elevator congestion and check-in process. Worst, we were thirsty but we realized no beverage in the room and hence we had to go down to buy beverage from the nearby convenient store via the horrible elevator congestion again. 4. Yellowish stain on bedsheet. Overall, it was definitely not worth the value to stay with. We could have stayed and experienced better with other hotels based on this price.
Menginap 2 malam pada Dis 2022

2/10 Teruk

Jonah

Mengembara bersama pasangan
The unforgivable problem with this property is that despite clearly communicating our late arrival time as per the provided instructions and the Landmark staff acknowledging receipt of this timing, no one responded upon our arrival (within 2 minutes from estimated arrival time given) and we were not able to enter. As such, we spent an hour and half standing outside the building trying to contact staff using all listed numbers before Expedia booked us into another facility. I cannot comment on the cleanliness, etc of this location, but it did not reach the minimum bar of actually letting us into the building and as such I cannot recommend it.

8/10 Baik

naoko

Menginap 1 malam pada Okt 2022

10/10 Cemerlang

DEVI

Mengembara bersama kumpulan
Sukakan: Kebersihan, keselesaan bilik
Menginap 1 malam pada Sep 2022

10/10 Cemerlang

Mohammad shahrul aiman

Mengembara bersama kumpulan
Sukakan: Kebersihan, keselesaan bilik
Extra towel that’s it btw thank you is so comfortable then view is so nice
Menginap 2 malam pada Ogo 2022

8/10 Baik

hai guan

Mengembara bersama kumpulan
Sukakan: Kebersihan, keselesaan bilik
Nice apartment... I will absolutely love it bring my customer back to stay in this hotel agian
Menginap 3 malam pada Jul 2022
Respons daripada Little Cabin pada 30 Jul 2022
Thank you Hai Guan ~ We hope to see you again :)

8/10 Baik

Pengembara yang disahkan

Mengembara bersama kumpulan
Sukakan: Kebersihan, keselesaan bilik
Menginap 1 malam pada Jan 2022

2/10 Teruk

Jaianand J

Tidak sukakan: Kemudahan, keadaan hartanah & kemudahan
Menginap 1 malam pada Dis 2021

10/10 Cemerlang

Thanaletchumy

Mengembara bersama keluarga
Sukakan: Kebersihan, keselesaan bilik
Worth staying
Worthied stay
Menginap 2 malam pada Dis 2020

4/10 Lemah

Rajes, Malays

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kemudahan
Tidak sukakan: Kebersihan
the only thing good about this place is, its very big for big family. but due to social distancing we were not allowed to share this place with my entire family and had to book to apartment. both apartment was not kept in proper condition.
Menginap 1 malam pada Ogo 2020

6/10 Boleh diterima

Tan

Mengembara bersama kumpulan
Sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Tidak sukakan: Kebersihan
Spacious but poorly managed unit
1. Floor is very sticky, like didn't clean for long time 2. Found a cockcroach in room 3. One of the room aircond keep auto turn off 4. Toiletries is only body shampoo and toilet paper, no hair shampoo, toothbrush and toothpaste provided But, many beds provided, if fully utilized the rooms, 12-15 ppl also no problem, nice view, good car park security and very convenient, many shops around the property
Menginap 1 malam pada Feb 2020

8/10 Baik

Nikolaus, Bayern

Mengembara bersama pasangan
Sukakan: Kebersihan, kemudahan
großzügiges Apartment - super Aussicht vom großen Balkon im 24. Stock -- schöner Swimmingpool für Übung morgens -
Menginap 7 malam pada Jan 2020

10/10 Cemerlang

Po Shan

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Jan 2020

6/10 Boleh diterima

Pengembara yang disahkan

Sukakan: Kakitangan & perkhidmatan
Menginap 4 malam pada Dis 2019

8/10 Baik

Pengembara yang disahkan

Mengembara bersama keluarga
Sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Tidak sukakan: Kemudahan
Wried smell。 Spacious。 Clean。 A bit noisy at lower floor from the pool and street。 Elevator service not efficient。sometimes waited very long。 Smart and helpful guards。
Menginap 2 malam pada Nov 2019

6/10 Boleh diterima

Pengembara yang disahkan

Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
The place did not feel clean. We read a review about cockroaches but thought perhaps that was an exception but we were wrong. We saw cockroaches running around the floor one night!! Furniture were dated, with stains too.
Menginap 3 malam pada Nov 2019

4/10 Lemah

Koji

Tidak sukakan: Kakitangan & perkhidmatan, keselesaan bilik
Menginap 2 malam pada Nov 2019

8/10 Baik

Pengembara yang disahkan

Menginap 2 malam pada Okt 2019

10/10 Cemerlang

Nicole, malaysia

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Premier suite
I have extended my stay because i felt very comfortable there. There is dryer and mashing machine and also oven. Is like a home away from home. They also provide iron board iron and hair dryer. Staff are friendly and very kind. They handled my extended stays very well and efficient
Menginap 4 malam pada Sep 2019
Respons daripada Meili pada 11 Okt 2019
Hi Dear Nicole, Thank you for choosing The Landmark Studio Suites for your recent stay in Penang. We was delighted to hear you had an enjoyable time at our property,It was a pleasure to have you as our guest. We hope to see you again in future. Appreciate. Best Regards Meili

10/10 Cemerlang

Nicole, malaysia

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Couple on business
Menginap 3 malam pada Sep 2019
Respons daripada Meili pada 11 Okt 2019
Hope to see you in future Ms Nicole. Cheer. Best Regards Meili