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The location is good. Staff are helpful. The washroom is a huge problem. No shower curtain or door. So the floor becomes wet and very inconvenient. No housekeeping the whole 4 days stay. So continuously living in filthy conditions. Had to take out our own garbage. Also because no housekeeping and no phone in room, had to keep going to the reception to ask for simple things like toilet papers and fresh towels. No fridge, had to use fridge at the reception. Won’t really recommend unless you are on real tight budget. It was $30 a day.
FARVINNISA
Stayed 4 nights in May 2023
Response from Loh on 29 May 2023
Dear FARVINNISA, Sorry for all the inconvenienced caused during your stay. We have housekeeping for all guest , sorry for our staff did not inform you that you need to pass Room Key to reception if you need housekeeping and housekeeping will put fresh towels, toilet papers and mineral water in your room. We are a budget hotel, temporary not have fridge in room. Telephone line we look into it. Thank you and have a nice days.
I liked the room, service and location.
The bathroom though is annoyingly a wet room, so after showering tge whoke BR is a mess, and with only one faucet in the sink
Verified traveller
Stayed 7 nights in Jan 2023
Response from Loh on 27 Feb 2023
Thank you for choosing Hotel Hong Ping when visited Penang , Thank you for your comments. Have a nice days
Very traditional, in the old part of Penang. Very basic, but the price is righr
Kevin
Stayed 5 nights in Jan 2023
Response from Loh on 27 Feb 2023
Thank you very much for choosing Hotel Hong Ping while visited Penang , Thank you very much for your comments , have a nice days
4/10 Poor
Verified traveller
16 Dec 2022
Disliked: Room comfort
Be wary
Staff were fine. Room was very basic, no amenities provided at all. Was awoken every night at 430am by some strange noise, I think coming from the pipes, then again at 6 from the mosque call to prayer nearby. WiFi wasn't great, could only use it on 2 devices. No housekeeping
Great location. Decent & clean room & bathroom. Friendly and accommodating staffs. Recommended for budget travelling 👍
Pin
Stayed 3 nights in Jun 2022
Response from Loh on 22 Jun 2022
Dear Pin, Thank you so much for the rating! Hope you have a nice holiday in Penang. We sincerely looking forward to serving you again in the near future.
Check-in was smooth and efficent and staff there was very helpful, especially the lady working at counter who later we found out is the female boss was very helpful with directions and suggestions. The housekeeping was done very well, even though he or she forgot to provide us with free bottled water after we check-in to our room and forgot to change our towel after staying 1 night. Overall was a very pleasant stay at the hotel.
Freddy
Stayed 4 nights in May 2022
Response from Loh on 9 May 2022
Dear Freddy
Thank you very much for choosing Hotel Hong Ping while visited Penang, Hope you have a nice holiday in Penang.
in the center city. walkable to some of the attractions place. quiet and easy to get food nearby. it is an old type of building but u have what you need in this hotel. elevator, hot drinking water. free car park. air cond. hot shower water. just you have to bring your own brush.
hock eng
Stayed 1 night in Jan 2022
6/10 Okay
Nor Azman
6 Jan 2022
Nor Azman
Stayed 1 night in Dec 2021
Response from Loh on 25 Jan 2022
Dear Nor Azman, Thank you so much for the rating! We sincerely looking forward to serving you again in the near future.
8/10 Good
Tony
Travelled with group
16 Dec 2021
Liked: Staff & service
Walking distance to most of the street food areas.
Tony
Stayed 1 night in Dec 2021
Response from Loh on 25 Jan 2022
Dear Tony, Thank you so much for the rating! We sincerely looking forward to serving you again in the near future.
Poor old place and noisy.
Reached there, saw and left. Decided not to stay.
Verified traveller
Stayed 1 night in Dec 2019
Response from LOH on 10 Dec 2019
Dear Valued Guest, Thank you very much for your feedback. Please let us know what have you encounter during your stay and we hope to make it right for your next stay. We sincerely look forward to serving you again in the near future.
8/10 Good
SC, Phoenix
Travelled with partner
6 Dec 2019
Liked: Cleanliness, staff & service, amenities
Perfect location for most of the attractions, very reasonably priced.
SC
Stayed 3 nights in Nov 2019
Response from LOH on 7 Dec 2019
Dear Valued Guest, Thank you very much for your feedback , Hope you have a nice holiday in Penang. We look forward to serving again in the near future.
Dear Jane,
Thank you for your review and for choosing our hotel. We are sorry for the disappointment that happen during your stay, The Blackout was due to TNB our electric supplier have power supply problem during that night. Thank You
4/10 Poor
Verified traveller
15 Oct 2019
Disliked: Cleanliness, amenities
Verified traveller
Stayed 2 nights in Oct 2019
Response from LOH on 18 Oct 2019
Dear Sir , Thank you for your time to write this review , Have a nice days.
Problem with water. Without water for over 24 hours. Offered a room to take shower
Halfway through lost water presure, had to rinse with bottled water.
Very good location, but very noisy in the night. Certainly not a 3 star hotel.
Rusty and smelly hallway, lift and room. Not like the pictures on the website, no towel, hand wash, or shampoo.
Verified traveller
Stayed 2 nights in Aug 2019
Response from LOH on 4 Sept 2019
First of all , Thank you for your time to write review and we are apologize due to cannot meet your expectation.
At present , we are not a 3 Star Hotel, we only provide Bath Towel , Soap , Toilet Paper and Mineral Water to our guest, and not provide Hand wash and Shampoo.
Anywhere , we will improve to meet our valuable customer needs.
Thank you and have nice day.
6/10 Okay
Verified traveller
18 Aug 2019
Disliked: Staff & service
Verified traveller
Stayed 1 night in Aug 2019
Response from LOH on 4 Sept 2019
Thank you for taking your time to write review and hope you have a good experience in Penang.
Have a nice day.
Dear Valued Guest, Thank you so much for the rating! We sincerely looking forward to serving you again in the near future.
8/10 Good
Verified traveller
23 Oct 2019
Liked: Staff & service
Verified traveller
Stayed 1 night in Oct 2019
Response from LOH on 23 Oct 2019
Thank you very much for your review and hope you have a good experience in Penang. Have a nice day.
6/10 Okay
Verified traveller
Travelled with family and small children, Business traveller
20 Sept 2019
Liked: Property conditions & facilities
Sederhana,
Verified traveller
Stayed 1 night in Sep 2019
Response from LOH on 23 Sept 2019
Dear Valued Guest, Thank you very much for your feedback. We will improve our service. It is my fervent hope that you will not allow this experience to mar your impression of us. We look forward to serving again in the near future.