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Reviews of Wingate by Wyndham Dallas Love Field

2.5 out of 5
Wingate by Wyndham Dallas Love Field
8650 N Stemmons Fwy, I-35E Exit 434A Empire Central, Dallas, TX

Reviews

7.6

Good

Rating 10 - Excellent. 938 out of 2301 reviews" "
Rating 8 - Good. 609 out of 2301 reviews" "
Rating 6 - Okay. 331 out of 2301 reviews" "
Rating 4 - Poor. 185 out of 2301 reviews" "
Rating 2 - Terrible. 238 out of 2301 reviews" "

8.0/10

Cleanliness

7.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice
Stayed 1 night in May 2024

2/10 Terrible

Savanna

Business traveller, Travelled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Horrible and right next to a caberet and strip club and the homeless encampment. Not safe and they lie about having an airport shuttle.
Stayed 1 night in May 2024

8/10 Good

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a reasonably priced hotel on the out skirts of Dallas which is easily accessible by a short taxi ride (Uber was about $14 into Dallas and $22 return late at night). Our room was of good size, breakfast was good and parking was included. I would recommend this hotel for a visit to Dallas.
Stayed 1 night in Apr 2024

10/10 Excellent

Anthony

Stayed 2 nights in Apr 2024

8/10 Good

Walter

Hotel smells good and is very clean and it’s near the airport
Stayed 1 night in May 2024

8/10 Good

Janie

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 1 night in May 2024

10/10 Excellent

Billie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff greeted me right away & super friendly would definitely recommend to friends & family
Stayed 1 night in May 2024

8/10 Good

Jadarius

Liked: Cleanliness, staff & service, property conditions & facilities
It was great
Stayed 2 nights in May 2024

8/10 Good

Janielle

Travelled with partner
Disliked: Amenities
Na
Stayed 2 nights in May 2024

2/10 Terrible

DEANNA

Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
Would like a refund in my stay
Stayed 2 nights in May 2024

2/10 Terrible

Rossan

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Found a roach on the room floor, the towels smelt like absolute garbage. Called and ask for new towels and never received. Never will I ever come back to this disgusting hotel
Stayed 1 night in May 2024

10/10 Excellent

Adrianna

Travelled with partner
Liked: Amenities, property conditions & facilities
I loved it
Stayed 1 night in May 2024

8/10 Good

Gordon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff
Stayed 1 night in May 2024
Response from Aayush on 11 May 2024
Hello Gordon,We're delighted to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another fantastic experience.

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay again and recommend.
Stayed 1 night in May 2024
Response from Aayush on 11 May 2024
Hello Cynthia,We're delighted to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another fantastic experience.

10/10 Excellent

Rodolfo, Edmond

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked it so much we wil stay again… love the free breakfast.
Stayed 1 night in May 2024
Response from Aayush on 11 May 2024
Hello Rodolfo,We're delighted to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another fantastic experience.

6/10 Okay

Matt

Business traveller
Liked: Staff & service
This is a basic hotel. The rooms were clean, if basic. The beds were fine for a couple of nights. Yes, there is a strip club next door. That was not an issue with wother noise or clientele. There is a lack of dining in the immediate area, so a car or using a rideshare is needed. I'm not sure why people ding the hotel for other businesses not operating closer though. The complimentary breakfast was not fancy, but was fine, and the staff kept the food supplied. For the price it was a solid place to stay, and is a fine budget hotel.
Stayed 2 nights in May 2024

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was just very nice and comfortable with friendly staff
Stayed 3 nights in Apr 2024
Response from Aayush on 11 May 2024
Hello Eric,We're delighted to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another fantastic experience.

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, property conditions & facilities
Every was excellent
Stayed 4 nights in May 2024
Response from Aayush on 11 May 2024
Hello Mayra,We're delighted to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another fantastic experience.

8/10 Good

Don

Liked: Staff & service, amenities, property conditions & facilities
It was worth the $91 dollars I paid. It was a nice room and a nice looking hotel. Upon checking in, the check in desk wasn't easy to find. No one greeted me which would have made a big difference.
Stayed 2 nights in May 2024
Response from Aayush on 11 May 2024
Hello Don,We're delighted to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another fantastic experience.

8/10 Good

Elizabet

Travelled with group
Liked: Staff & service
The pictures make this place seem new when in reality it is not.
Stayed 3 nights in May 2024

10/10 Excellent

Terry

Travelled with family
Liked: Amenities
Clean rooms and good breakfast.
Stayed 1 night in May 2024
Response from Aayush on 11 May 2024
Hello Terry,We're delighted to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another fantastic experience.

10/10 Excellent

Benjamin

Stayed 1 night in May 2024
Response from Aayush on 11 May 2024
Hello Benjamin,We're delighted to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another fantastic experience.

10/10 Excellent

Diana

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great option for the value and location I needed. Staff was great.
Stayed 1 night in May 2024
Response from Aayush on 11 May 2024
Hello Diana,We're delighted to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another fantastic experience.

10/10 Excellent

Shiona

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Waffles were amazing. I liked that they had a pool and soaking in the hot tub was great. Plenty of parking available.
Stayed 3 nights in Apr 2024
Response from Aayush on 11 May 2024
Hello Shiona,We're delighted to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another fantastic experience.

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was very clean and spacious!!! They were constantly cleaning the common areas, pool and spa was nice the gym needed a little work on piece of equipment was broken but got a workout with the free weights. Breakfast was good
Stayed 5 nights in Apr 2024
Response from Aayush on 11 May 2024
Hello Scott,We're delighted to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another fantastic experience.

8/10 Good

Guadalupe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel staff was nice and friendly. Room was adequate, but had a musky smell.
Stayed 3 nights in Jan 2024
Response from Aayush on 3 May 2024
Hello,We're delighted to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another fantastic experience.

6/10 Okay

Paola

Business traveller
I was disappointed with my recent stay at this hotel. The service was poor and unresponsive, which was quite frustrating. Additionally, the rooms have carpeted floors that smelled strongly of dust, triggering my allergies significantly. I would not recommend this hotel to those who expect a pleasant stay or have sensitivity to dust and allergens.
Stayed 1 night in Apr 2024

10/10 Excellent

Joshua

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & Friendly Staff
Stayed 1 night in Apr 2024
Response from Aayush on 3 May 2024
Hello Joshua,We're delighted to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another fantastic experience.

4/10 Poor

Carol

Travelled with family
Disliked: Staff & service
We were double charged for our stay. Still waiting on that to be cleared. No room maid service. Stayed 3 nights. We were bever brought clean towels or clean cuos and coffee refills with put going to front desk ourselves. Front fesk couldnt find coffee for our room the first night
Stayed 4 nights in Apr 2024

6/10 Okay

Ashley

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Indoor pool
Stayed 1 night in Apr 2024
Response from Aayush on 3 May 2024
Hello Ashley,We're delighted to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another fantastic experience.

8/10 Good

Megan

Stayed 1 night in Mar 2024
Response from Aayush on 3 May 2024
Hello Megan,We're delighted to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another fantastic experience.

8/10 Good

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
It was a nice stay
Stayed 1 night in Apr 2024
Response from Aayush on 3 May 2024
Hello Margaret,We're delighted to hear that you had a wonderful stay with us! We look forward to welcoming you back soon for another fantastic experience.

2/10 Terrible

Linda

Disliked: Cleanliness
Really old and dingy I don’t recommend the hotel at all I was very disappointed
Stayed 2 nights in Apr 2024

6/10 Okay

Traequan

Liked: Cleanliness, staff & service
Location is odd
Stayed 1 night in Apr 2024

10/10 Excellent

Josiah

Liked: Cleanliness, staff & service, property conditions & facilities
I would stay here again.
Stayed 1 night in Apr 2024
Response from Manager on 26 Apr 2024
Hello Josiah,We are delighted to hear that you had a positive experience during your stay with us. We appreciate your feedback and look forward to welcoming you back in the future for another enjoyable stay.

8/10 Good

Laura

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It would have been a 5 star if the pool was warm. It was very cold, we did not get in.
Stayed 1 night in Apr 2024
Response from Manager on 26 Apr 2024
Hello Laura, We regret to hear about your experience with the pool temperature. We appreciate your feedback and will share it with our team for future improvements. Your comfort is important to us and we hope you still enjoyed your stay with us.

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Very good value! Room was quiet and bed was comfortable, free breakfast (full buffet) and free airport shuttle, pleasant staff.
Stayed 1 night in Apr 2024
Response from Manager on 26 Apr 2024
Hello Elizabeth,We are delighted to hear that you found our hotel to be a good value and that you enjoyed our quiet rooms, comfortable beds, complimentary full buffet breakfast, free airport shuttle, and our friendly staff. Your feedback is greatly appreciated, and we hope to welcome you back in the future!

10/10 Excellent

Michel

Stayed 1 night in Mar 2024
Response from Manager on 26 Apr 2024
Hello Michel,Thank you for choosing our hotel for your stay! We are thrilled to hear that you had a wonderful experience with us. If you ever decide to visit again, we would love to welcome you back and make sure your stay is just as enjoyable.

10/10 Excellent

Michael, Cosby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean place with friendly staff. Room was excellent
Stayed 1 night in Apr 2024
Response from Manager on 25 Apr 2024
Hello Michael,We're delighted to hear you enjoyed our clean hotel and friendly staff during your stay. It's great to know that you found your room to be excellent. Our team appreciates your kind words and hopes to welcome you back in the future for another wonderful experience.

2/10 Terrible

Amy

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
The room was very dirty, so the front desk was alerted. The gentleman behind the desk showed us a different room that was a little more clean, but had bed bugs. It was in a very run down neighborhood with gang graffiti on the exterior of many neighboring buildings. We could not stay here and found a different hotel.
Stayed 1 night in Apr 2024
Response from Manager on 25 Apr 2024
Hello Amy, We appreciate you giving your feedback about your recent experience in our hotel. I want to assure you that we act promptly to pest alerts with expert extermination services and treat to deter pests regularly scheduled basis. We respond to all claims of a pest issue with prompt and professional action and ask that you bring these issues to our attention in real-time so we can quickly investigate and address the situation. Thank you again for taking the time to share your experience and to bring this matter to our attention. On behalf of our entire staff thank you for staying with us and for rating your stay.

4/10 Poor

Claudia

Stayed 1 night in Apr 2024

8/10 Good

Patricia

Liked: Cleanliness, staff & service
Was okay for the night. They had a very good breakfast buffet included.
Stayed 1 night in Apr 2024
Response from Manager on 23 Apr 2024
Hello Patricia, We are pleased to hear that you found our breakfast buffet enjoyable during your stay. Thank you for taking the time to share your feedback with us. We hope to welcome you back in the future for another comfortable experience.

4/10 Poor

Patrice

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 23 Apr 2024
Hello Patrice, We are sorry to hear that your experience did not meet expectations. Please do not hesitate to contact us directly to discuss any concerns you may have had during your stay. We value your feedback and would appreciate the opportunity to address any issues.

2/10 Terrible

David

Disliked: Cleanliness, staff & service, property conditions & facilities
This was a horrible experience. I selected this as it was close to the airport with shuttle service to and from …. When i called for shuttle service they informed me it did not begin until 5pm ( my flight landed at 2pm) after an $80 cab fare for the 15 minute drive … i was informed the last shuttle service back to the airport was at 10am…my meeting ended at 11am … when i talked to the hotel before booking i was not informed of the limited hours shuttle service … The cable in the room did not work… front desk said there was a local cable outage … i suspect it was local to the hotel for non payment… the furniture was dirty and well worn… the breakfast was very limited and i needed 4 paper plates so they didn’t collapse getting back to the table… i will NEVER stay at a wyndham facility again …
Stayed 1 night in Apr 2024
Response from Manager on 23 Apr 2024
Hello David, We regret to hear about the inconveniences you encountered during your stay. Should you have future accommodation needs, we recommend contacting the hotel directly to inquire about any service limitations. Your feedback regarding the room's amenities and breakfast will be shared with the appropriate teams for review. Thank you for taking the time to share your experience with us.

6/10 Okay

Jonny

Travelled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
Unfortunately my wife forgot her toilet-bag in the bathroom when we checked out. We got the toilet bag back two days later, which we are grateful for but unfortunately two designed silver necklaces were missing.
Stayed 1 night in Apr 2024
Response from Manager on 20 Apr 2024
Hello Jonny,We are happy to hear that the toiletry bag was returned to you. Please feel free to reach out to our management team for further assistance regarding the missing items. Thank you for bringing this to our attention so we can investigate further.

8/10 Good

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
A great stay for the night before a flight!
Stayed 1 night in Apr 2024
Response from Manager on 19 Apr 2024
Hello Mark,We're overjoyed to hear you had a great stay with us before your flight! We appreciate your kind feedback and hope to welcome you back in the future for another pleasant visit.

10/10 Excellent

Shelia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was quiet and clean but the dining furniture needs to be updated it was worn.
Stayed 1 night in Apr 2024
Response from Manager on 19 Apr 2024
Hello Shelia,We appreciate your feedback on the peaceful and clean environment at our hotel. We will certainly consider your suggestion regarding updating the dining furniture for future improvements. Thank you for sharing your experience with us.

4/10 Poor

Nashelle

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Apr 2024
Response from Manager on 18 Apr 2024
Hello Nashelle, We appreciate you taking the time to share your experience with us. Please feel free to contact our team directly with any further details regarding your stay so we can address any concerns. We hope to have the opportunity to welcome you back in the future.

8/10 Good

Terrance, Keystone Heights

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from Manager on 17 Apr 2024
Hello Terrance, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
A very nice spacious room in impeccable condition. All good.
Stayed 1 night in Apr 2024
Response from Manager on 17 Apr 2024
Hello Stephanie,We are delighted to hear that you found our room spacious and well-maintained during your stay. Your satisfaction is important to us, and we hope to welcome you back for another enjoyable experience in the future.