Palmer House a Hilton Hotel

4.0 star property
Historic Chicago hotel in Downtown Chicago with full-service spa

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your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Palmer House a Hilton Hotel

Meeting facility
Indoor pool
Point of interest
Premium bedding, pillow-top beds, minibar, in-room safe
Daily to-go breakfast for a fee
Reviews
8.0

Very good

The price is RM 778
Price available on 01/07/2024

Popular amenities

  • Pool
    PoolPool
  • Breakfast available
    Breakfast availableBreakfast available
  • Spa
    SpaSpa
  • Pet-friendly
    Pet-friendlyPet-friendly
  • Parking available
    Parking availableParking available
  • Laundry
    LaundryLaundry

Explore the area

Map
17 E Monroe St, Chicago, IL, 60603
  • Popular LocationMillennium Park3 min walk
  • Popular LocationArt Institute of Chicago5 min walk
  • Popular LocationWillis Tower11 min walk
  • AirportChicago, IL (ORD-O'Hare Intl.)38 min drive
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Room options

Available filters for rooms
Showing 25 of 25 rooms

Deluxe Room, 1 King Bed

  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking

  • 93 sq m
  • Sleeps 2
  • 1 King Bed

Premium Room, 2 Double Beds, 2 Bathrooms

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room, 2 Double Beds, Accessible, Bathtub

  • 23.2 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 Double Bed, Non Smoking

  • 14 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 2 Double Beds

  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room - 2 Double Beds

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Premium Room - 1 King Bed

  • 23.1 sq m
  • Sleeps 2
  • 1 King Bed

Premium 2 Double Mobility Accessible (Tub)

  • 23 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, Accessible, Non Smoking (Roll-in Shower)

  • 93 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Room, Non Smoking (Roll-in Shower)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Bedrooms, Non Smoking (Parlor)

  • 93 sq m
  • Sleeps 4
  • 1 King Bed and 2 Double Beds

Suite, Multiple Beds, Non Smoking

  • 93 sq m
  • Sleeps 8
  • 3 King Beds

Deluxe Room -1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Suite, 2 Double Beds, Non Smoking

  • 93 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Room - 1 King Bed

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Non Smoking (Hip & Historic)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Premium 2 Bed 2 Bath - 1 Room

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Room, Accessible, Non Smoking (Roll-in Shower)

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Room, Accessible, Bathtub

  • 19 sq m
  • Sleeps 2
  • 1 King Bed

Room, Accessible, Non Smoking (Roll-in Shower)

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Bathtub

  • 19 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Chicago

Palmer House a Hilton Hotel is located in Downtown Chicago, a neighbourhood in Chicago, and is in the entertainment district and near the beach. Art Institute of Chicago and Chicago Theatre are cultural highlights, and some of the area's notable landmarks include Willis Tower and John Hancock Center. Looking to enjoy an event or a match while in town? See what's going on at McCormick Place. Practise your golf swing on a nearby course, or enjoy other activities in the great outdoors, such as hiking/biking trails in the area.

What's nearby

  • Millennium Park - 3 min walk
  • Art Institute of Chicago - 5 min walk
  • Chicago Theatre - 8 min walk
  • Willis Tower - 11 min walk
  • Navy Pier - 4 min drive

Getting around

  • Monroe Station (Red Line) - 1 min walk
  • Millennium Station - 7 min walk
  • Chicago O'Hare International Airport (ORD) - 38 min drive

Restaurants

  • ‪Miller's Pub - ‬1 min walk
  • ‪University Club of Chicago - ‬2 min walk
  • ‪Pizano's Pizza & Pasta - ‬3 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪McDonald's - ‬3 min walk

About this property

Palmer House a Hilton Hotel

Historic hotel near Millennium Park
Located close to Art Institute of Chicago and Chicago Theatre, Palmer House a Hilton Hotel provides shopping on-site, a coffee shop/cafe and dry cleaning/laundry services. Indulge in a manicure/pedicure, a facial and a body treatment at The Spa at PH, the on-site spa. The on-site American cuisine restaurant, Lockwood Lobby Bar, features happy hour. Guests can also expect to find a bar, a 24-hour health club and a business centre.
You'll also find perks such as:
  • An indoor pool
  • Limo/town car service, breakfast (surcharge) and bike hire
  • Valet parking (surcharge), an electric car charging station and express check-out
  • Express check-in, a gift shop and a lift
  • Guest reviews say good things about the breakfast, helpful staff and overall condition
Room features
All 1641 rooms boast comforts such as premium bedding and laptop-compatible safes, as well as perks such as desk chairs and air conditioning. Guest reviews give good marks for the clean, comfortable rooms at the property.
More amenities include:
  • Hypo-allergenic bedding, pillowtop mattresses and rollaway/extra beds (surcharge)
  • Bathrooms with eco-friendly toiletries and shower/bath combinations
  • TVs with premium channels
  • Video game consoles, daily housekeeping and desks

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Internet access (surcharge)

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Limo/town car service
  • Covered parking on site (USD 54 per night; includes in/out privileges)
  • Covered valet parking on site (USD 78 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Weekday breakfast to-go available for a fee: USD 15 to 30 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • Lockwood Express
  • Lockwood Lobby Bar
  • Lockwood Restaurant
  • Potter's Bar

Things to do

  • 24-hour health club
  • Bicycle rentals
  • Full-service spa
  • Indoor pool
  • Shopping

Family friendly

  • Indoor pool
  • Laundry facilities
  • Refrigerator on request
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry cleaning/laundry service
  • Multilingual staff
  • Porter/bellhop

Business services

  • 77 meeting rooms
  • Business centre
  • Conference centre (130,000 square foot of space)
  • Coworking space

Full-service spa

  • 12 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 16 accessible parking spaces
  • Braille/raised signage
  • Lift (122 centimetre wide door)
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 23 floors
  • Banquet hall
  • Built in 1873
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels

Entertainment

  • Pay films
  • TV with premium cable channels
  • Video game console

Food and drink

  • Minibar
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Express check-in available

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 34 kg per pet

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 40.0 per stay.

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • Resort fee: USD 25 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Internet access

We have included all charges provided to us by the property.

Optional extras

  • Fee for to-go breakfast: approximately USD 15 to 30 per person
  • Covered self-parking fee: USD 54 per night (in/out privileges)
  • Valet parking fee: USD 78 per night (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Refrigerator fee: USD 40 per stay
  • Rollaway bed fee: USD 40.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 5:30 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Guests under 13 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Palmer
Hilton Palmer House
House Hilton
Palmer Hilton
Palmer Hilton House
Palmer House
Palmer House Hilton
Palmer House Hilton Chicago
Palmer House Hilton Hotel
Palmer House Hilton Hotel Chicago
Chicago Palmer House Hilton
Hilton Hotel Palmer
Palmer House Chicago
The Palmer House Hilton Hotel Chicago
The Palmer House Hilton
Palmer House A Hilton
Palmer House a Hilton Hotel Hotel
Palmer House a Hilton Hotel Chicago
Palmer House a Hilton Hotel Hotel Chicago

Frequently asked questions

Does Palmer House a Hilton Hotel have a pool?

Yes, this property has an indoor pool. Pool access is from 5:30 AM to 9:00 PM.

How much does it cost to stay at Palmer House a Hilton Hotel?

As of 18 Jun 2024, prices found for a 1-night stay for 2 adults at Palmer House a Hilton Hotel on 1 Jul 2024 start from RM 778.44, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Palmer House a Hilton Hotel pet-friendly?

Yes, this hotel allows pets with a maximum weight of up to 34 kg per pet. There's a fee of USD 50 per accommodation, per stay. Service animals are exempt from fees.

How much is parking at Palmer House a Hilton Hotel?

Self-parking is available for USD 54 per night. Valet parking is available for USD 78 per night.

What time is check-in at Palmer House a Hilton Hotel?

Check-in start time: 3 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Palmer House a Hilton Hotel?

Checkout is at 11:00 AM. Late checkout is available for a fee (subject to availability).

Where is Palmer House a Hilton Hotel located?

Located in Downtown Chicago, this spa hotel is within a 5-minute walk of Millennium Park and Art Institute of Chicago. Chicago Theatre and Willis Tower are also within 15 minutes. Monroe Station (Red Line) is only a 2-minute walk and Monroe Station (Blue Line) is 2 minutes.

Palmer House a Hilton Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 634 out of 1270 reviews" "
Rating 8 - Good. 258 out of 1270 reviews" "
Rating 6 - Okay. 184 out of 1270 reviews" "
Rating 4 - Poor. 111 out of 1270 reviews" "
Rating 2 - Terrible. 83 out of 1270 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was absolutely gorgeous and we got upgraded for $50 to a bigger room with 2 bathrooms which was awesome with three people. The staff was wonderful. The only down side was the train was outside our windows
Stayed 1 night in Jun 2024

10/10 Excellent

Eric

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was an excellent experience. Hotel was clean, and very conveniently close to the most iconic landmarks around Chicago. However, not a single cleaning maid came to our room during our stay.
Stayed 2 nights in Jun 2024

4/10 Poor

Svetlana

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel desperately needs renovation l, everything is old, dirty, bed is uncomfortable unlike most Hilton’s .no coffee machine or even a kettle in a room. The hotel smells bad too, elevators are overcrowded all the time.. the only benefit is staying there is location, it s perfect and lobby is beautiful , but that’s it, never coming back
Stayed 3 nights in Jun 2024

10/10 Excellent

Esau

Liked: Cleanliness, staff & service, property conditions & facilities
The staff were all wonderful and the location was excellent. I didn’t know the history of the hotel but I do now.
Stayed 2 nights in Jun 2024

10/10 Excellent

Atsuko

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful building
Stayed 2 nights in Jun 2024

2/10 Terrible

andrew

Disliked: Staff & service
50 minutes to check in at 11 30 pm, after showing previously at 2:30 pm. An embarrassment to the Palmer House Legacy and the Hilton Brand. Had a king single booked and waited the 50 minutes for a single double. Enough said. Show me you care in some way.
Stayed 1 night in Jun 2024

2/10 Terrible

Charles

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

8/10 Good

Linda, Grand Rapids

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful historical hotel and very close to attractions like the Art Institute of Chicago. The lobby is amazing. We liked the style. The room on the 14th floor was surprisingly quiet. - Some minor issues - parking is across the street with accessibility issues. The breakfast was only available with wait list for hotel guests - same issue for room service (“45 min wait” on a Saturday at 9 am). The hotel team send me 5 annoying text messages (“did you get your complimentary water bottle”, we didn’t, reply from hotel: “great”). Rooms were not made up by 5:20 in the afternoon- but on check out day someone came at 9 am and made up the bed, even though we were leaving after breakfast. In the end there were a lot of surcharges on top of the prepaid bill. - So the hotel itself is nice but it certainly could be run better.
Stayed 2 nights in Jun 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful historic hotel with quick access to subway and bus to Museum. Friendly staff.
Stayed 1 night in Jun 2024

6/10 Okay

Paris Simon

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
I was happy with the room. I didn’t like being asked by the staff member that checked me in how much I paid for the room.
Stayed 1 night in Jun 2024