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Dear Totram, thank you so much for this great 3-star review. We really appreciate your transparency and it assists us as an avenue of improvement to provide you with 5-star experience for your next visit!
I recently had the pleasure of staying at the Sama-Sama Hotel, Upon arrival, the check-in process was smooth and efficient. The reception staff greeted me with warm smiles and provided all the necessary information about the hotel's facilities and services. The bed was incredibly comfortable, and the hotel's location was perfect for transit if you have an early flight. Rating 5/3
Muhammad Mustakeem
Stayed 1 night in Apr 2024
Response from PA🤗 on 3 May 2024
Dear Muhammad Mustakeem, thank you for sharing with us your experience and journey. Hope to see you soon with better experience.
Convenient, right at the airport. Good rooms, quiet lovely atmosphere. Food was great. Free golf buggy ride to and from airport lobby
Frankline
Stayed 1 night in Apr 2024
Response from PA🤗 on 3 May 2024
Dear Frankline, thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our guests.
It's attached to KLIA Terminal 1 by a walkway (not air-conditioned and it was hot) and the buggy was super convenient to/fro hotel to the airport. I booked 1 night when I landed in KL. I was surprised when the price went up already when I booked the second time before flying out of M'sia. The price was actually very high by Malaysian standards. I asked for extra water and towels which I did not receive. All in all, it was a good stay for 1 night and the main advantage being attached to Terminal 1.
Abigail
Stayed 1 night in Apr 2024
Response from PA🤗 on 3 May 2024
Dear Abigail, thank you so much for the 3-star review. We really appreciate your transparency and it assists us as an avenue of improvement to provide you with 5-star experience for your next visit! On behalf of my team, I would like to apologize, that we missed out on your request. Hope to see you again soon with better experience.
Great place to stay, just make sure there is an available employee at the pool bar at all times
Jose Rogelio
Stayed 1 night in Apr 2024
Response from PA🤗 on 30 Apr 2024
Dear Jose, thank you for your highlights on our services. We take note as an avenue of improvement to provide better service to our guest. Thank you again for your time and rating.
A Great stay made especially great by an Amazing team.
Zainun at reception was very welcoming with great service.
Ayeem at luggage did very well.
Anam at Continents gave great service.
Thank you team.
Michael
Stayed 1 night in Apr 2024
Response from PA🤗 on 24 Apr 2024
Dear Michael, thank you for providing us with your valuable rating. It means a lot to us as a motivational for our staffs to offer only the best services to our guests. Till then, take care and keep in touch with us via our social media.
Thank you for the check-in and fantastic breakfast. Staff are fabulous!
Vilma
Stayed 1 night in Apr 2024
Response from PA🤗 on 23 Apr 2024
Dear Vilma, we are glad that you find our staffs were good fabulous throughout your stay and we look forward to welcoming you back soon. Till then, take care.
Dear Gwynneth, we’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to our hotel for your next visit. Hope to see you soon!
Upon arrival, the check-in process was smooth and efficient. The reception staff greeted me with warm smiles and provided all the necessary information about the hotel's facilities and services.
Muhammad Mustakeem
Stayed 1 night in Apr 2024
Response from PA🤗 on 23 Apr 2024
Dear Muhammad Mustakeem, the team here is thrilled to receive such great rating, thank you.
Dear Anthony, thank you for the great rating. On behalf of the team, we are contented to receive such valuable rating in order for us to strive for better. Hope to get to welcome you back with better experience!
Dear Lucy, thank you for taking a moment to share your experience at Sama-Sama Hotel KLIA. We are so pleased to hear you found our facilities and services to your liking. We look forward to welcoming you back soon.
10/10 Excellent
Daniella Maryangel
26 Mar 2024
Daniella Maryangel
Stayed 1 night in Mar 2024
Response from PA🤗 on 23 Apr 2024
Dear Daniella, thank you so much for taking the time to leave us a 5 star rating - it's much appreciated!
Dear Kennedy, we are so grateful for your kind rating and you did feel comfort with our facilities and hospitality. Thanks for sharing your review with us and the community. See you again soon!
10/10 Excellent
Burhan
15 Mar 2024
Liked: Cleanliness, amenities
Topnotch service
Burhan
Stayed 1 night in Mar 2024
Response from PA🤗 on 3 Apr 2024
Dear Burhan, the team here is thrilled to receive such great rating, thank you.
First i want to speak on the front desk. EXCELLENT customer service!! Easy check in and flowed like water. Next was the room. OMG!! The room was super clean and quiet and very spacious. Bed was a 8/10 in comfort level, why not a 10/10? Because the bed could have been a little bit more softer lol. I’m very picky with mattresses, but this bed was very comfortable and that’s why a 8/10. Slept like a baby and when I woke up and went to the breakfast buffet, yet again OMG!! I’ve been to many hotels in my lifetime and are their breakfast… but SAMA SAMA BREAKFAST BUFFET IS BY FAR THE BEST IVE EVER HAD HANDS DOWN! So many choices and very affordable. I was in awe of the multitude of choices available. The checkout was awesome as well. I will most definitely be back again and stay with SAMA SAMA and I will recommend to any and all of my friends and family that travels to Kuala Lumpur
Charles
Stayed 1 night in Mar 2024
Response from PA🤗 on 3 Apr 2024
Dear Charles, I couldnt be more grateful to have such incredible guest, just like you, who made a well comment on our hospitality and services. On behalf of the team, we are feeling satisfied if our guests feel comfortable with their stay and hope to welcome you back, soon! Till then, have a great day!
Excellent buffet breakfast
Beutiful plants in lobby
Convenient to airport
Thomas
Stayed 1 night in Feb 2024
Response from PA🤗 on 3 Apr 2024
Dear Thomas, it is beyond words for us to express our appreciation to you for taking your time to recommend us to the other Expedia community. We look forward to welcoming you back soon. Till then, take care.
Dear Paul, thank you for sharing with us your experience and journey. Hope to see you soon with better experience.
10/10 Excellent
Henrique
22 Feb 2024
Henrique
Stayed 1 night in Feb 2024
Response from PA🤗 on 3 Apr 2024
Dear Henrique, we are so grateful for your kind rating and you did feel comfort with our facilities and hospitality. Thanks for sharing your review with us and the community. See you again soon!
I stayed here on an overnight layover between the UK and Australia as I had to self check-in and there was 12 hours between flights - I loved it - this is a great way to get refreshed when internationally travelling - and with the bonus that the hotel pool is clean and inviting.
Food is relatively expensive and not the best - but overall it was a great stay! There's even a buggy to take you to and from Terminal 1. Super convenient.
Lynn
Stayed 1 night in Feb 2024
Response from PA🤗 on 3 Apr 2024
Dear Lynn, we’re glad to hear that you were satisfied with your experience. We look forward to welcoming you back to our hotel for your next visit. Hope to see you soon!
Luxurious stay at the airport. Breakfast was delicious- food prepared to order along with endless options from the buffet. The bed is so comfortable, the rooms are spotless and well stocked. Room service portions are HUGE!! And the view … the view is pure heaven
Skye
Stayed 1 night in Jan 2024
Response from PA🤗 on 1 Feb 2024
Dear Skye, we are delighted to receive a great rating and will try our best to provide a better service and facilities in the future. We also glad that you find our room comfortable. We hope that we will get to be your still preferred accommodation. Stay safe and sound!
The hotel was very convenient to us versus the Airport…. It was right there and the hotel offers transportation all the time using an internal bridge…
Also we had room service.. good quality and the best soup ever …
I recommend this hotel
Yunior
Stayed 1 night in Dec 2023
Response from PA🤗 on 1 Feb 2024
Dear Yunior, the fact that you took your time to leave us with 5-stars rating means a lot to us! It is great to receive a positive feedback from you! Hope to welcome you back and remember to take care. See ya!
Dear michael, I'm happy to hear that you enjoyed your recent stay and found our accommodations to be cosy. Until then, stay safe.
10/10 Excellent
Jennifer Anne
27 Jan 2024
Jennifer Anne
Stayed 1 night in Jan 2024
Response from PA🤗 on 3 Apr 2024
Dear Jennifer Anne, thank you for taking the time to provide a rating, your opinion is valued greatly and it helps us maintain an excellent standard of service to our customers.