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Reviews of The Leverage Business Hotel Rawang

3 out of 5
The Leverage Business Hotel Rawang
No A23-27 Jalan Reef 1/1, Pusat Perniagaan Reef, Rawang, Selangor

Reviews

8.4

Very good

Rating 10 - Excellent. 11 out of 33 reviews" "
Rating 8 - Good. 19 out of 33 reviews" "
Rating 6 - Okay. 1 out of 33 reviews" "
Rating 4 - Poor. 2 out of 33 reviews" "
Rating 2 - Terrible. 0 out of 33 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Lai Yee

Travelled with family
Liked: Cleanliness, staff & service
Fast check in. Got the water dispenser and water provided. But the wash basin is at outside of the toilet. A bit inconvenient. The shower water pressure is big. very comfortable to bath.
Stayed 1 night in Jul 2022
Response from Alastair Lee on 4 Aug 2022
Dear Lai Yee, Thank you for the feedback you have provided and your generous review. Your comments have been noted and shared with the team. We are happy to note that that you were comfortable and and enjoyed your stay. We look forward to welcoming you back soon again and do feel free to call me at anytime. Thank you and have a pleasant day ahead! Warm regards, Alastair Lee Hotel Manager

10/10 Excellent

Zois

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable hotel in Rawang, had an enjoyable two night stay.
Stayed 2 nights in Mar 2022
Response from alastair on 5 Apr 2022
Dear Mr Zois, Thank you for the feedback you have provided and your generous review. Your comments have been noted and shared with the team. We are happy to note that that you were comfortable and and enjoyed your stay. We look forward to welcoming you back soon again and do feel free to call me at anytime. Thank you and have a pleasant day ahead! Warm regards, Alastair Lee Hotel Manager

10/10 Excellent

Sanjivan

Stayed 1 night in Nov 2020
Response from alastair lee on 4 Dec 2020
Dear Valued Guest, Thank you for the feedback you have provided and your generous review. Your comments have been noted and shared with the team. We are happy to note that that you were comfortable and and enjoyed your stay. We look forward to welcoming you back soon again and do feel free to call me at anytime. Thank you and have a pleasant day ahead! Warm regards, Alastair Lee Hotel Manager

10/10 Excellent

Sanjivan

Stayed 1 night in Nov 2020
Response from alastair lee on 4 Dec 2020
Dear Valued Guest, Thank you for the feedback you have provided and your generous review. Your comments have been noted and shared with the team. We are happy to note that that you were comfortable and and enjoyed your stay. We look forward to welcoming you back soon again and do feel free to call me at anytime. Thank you and have a pleasant day ahead! Warm regards, Alastair Lee Hotel Manager

10/10 Excellent

Sanjivan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Its a great day i had during i stay
Stayed 1 night in Nov 2020
Response from alastair lee on 12 Nov 2020
Dear Mr. Sanjivan,Thank you for the feedback you have provided and your generous review. Your comments have been noted and shared with the team. We are happy to note that that you were comfortable and and enjoyed your stay and that all the staff have taken care of you. We also sincerely apologize for any discomforts you may have faced during your stay here with us. We look forward to welcoming you back soon again and do feel free to call me at anytime. Thank you and have a pleasant day ahead! Warm regards, Alastair Lee Hotel Manager

8/10 Good

NOORAINI

Stayed 1 night in Sep 2020
Response from alastair lee on 13 Oct 2020
Dear Puan Noooraini, Thank you for the feedback you have provided and your generous review. Your comments have been noted and shared with the team. We are happy to note that that you were comfortable and and enjoyed your stay. We look forward to welcoming you back soon again and do feel free to call me at anytime. Thank you and have a pleasant day ahead! Warm regards, Alastair Lee Hotel Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
overall ok but lift under maintainance..room small but nice..
Stayed 1 night in Jul 2020
Response from alastair lee on 3 Aug 2020
Dear Valued Guest, Thank you for the feedback you have provided and your generous review. Your comments have been noted and shared with the team. We are happy to note that that you were comfortable and and enjoyed your stay. We look forward to welcoming you back soon again and do feel free to call me at anytime. Thank you and have a pleasant day ahead! Warm regards, Alastair Lee Hotel Manager

8/10 Good

Azura

Stayed 1 night in May 2020
Response from alastair lee on 22 Jun 2020
Dear Ms. Azura, Thank you for the feedback you have provided and your generous review. Your comments have been noted and shared with the team. We are happy to note that that you were comfortable and and enjoyed your stay. We sincerely apologize for the Astro channels as we have suspended Astro as cost saving initiatives and we hope to get it up and running as soon as possible. We look forward to welcoming you back soon again and do feel free to call me at anytime. Thank you and have a pleasant day ahead! Warm regards, Alastair Lee Hotel Manager

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service
I stay at this hotel for working purposes only. Nothing much interesting but overall was okay. If you want to stay for work or just for a place to rest. It suits very well 👍🏻
Stayed 1 night in May 2020
Response from alastair lee on 20 May 2020
Dear Valued Guest, Thank you for your wonderful and generous review! We value your comments and have shared this with the team. It is comments like these that help us further improve to serve our valued guest. We do look forward to the pleasure of your continued visits. Please do feel free to contact me at anytime should you decide to return here again. Thank you and do have a pleasant day ahead! Warm Regards, Alastair Lee Hotel Manager

8/10 Good

TAN

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Service good
Place comfort and clean. Easy check in. Though parking at road side, there is safety in this area. Will book the next round if around at the area.
Stayed 1 night in Oct 2019
Response from alastair on 4 Nov 2019
Dear Tan, Thank you for your wonderful and generous review! We value your comments and have shared this with the team. It is comments like these that help us further improve to serve our valued guest. We do look forward to the pleasure of your continued visits. Please do feel free to contact me at anytime should you decide to return here again. Thank you and do have a pleasant day ahead! Warm Regards, Alastair Lee Hotel Manager

10/10 Excellent

Abdul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2019
Response from alastair on 1 Oct 2019
Dear En. Abdul, Thank you for your wonderful and generous review! We value your comments and have shared this with the team. It is comments like these that help us further improve to serve our valued guest. We do look forward to the pleasure of your continued visits. Please do feel free to contact me at anytime should you decide to return here again. Thank you and do have a pleasant day ahead! Warm Regards, Alastair Lee Hotel Manager

8/10 Good

Verified traveller

Travelled with family and small children, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall ok
Stayed 1 night in Sep 2019
Response from alastair on 10 Sept 2019
Dear Valued Guest, Thank you for your wonderful and generous review! We value your comments and have shared this with the team. It is comments like these that help us further improve to serve our valued guest. We do look forward to the pleasure of your continued visits. Please do feel free to contact me at anytime should you decide to return here again. Thank you and do have a pleasant day ahead! Warm Regards, Alastair Lee Hotel Manager

8/10 Good

Alex

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good, clean & nice
Stayed 3 nights in Jun 2019
Response from alastair on 24 Jun 2019
Dear Mr. Alex, Thank you for the feedback you have provided and your generous review. Your comments have been noted and shared with the team. We are pleased to note that you had a comfortable stay and found the hotel good, clean and nice. We look forward to welcoming you back soon again. Thank you and have a pleasant day ahead! Warm regards, Alastair Lee Hotel Manager

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service
Simple cozy room. Nice bed and pillow
Stayed 1 night in Jun 2019
Response from alastair on 10 Jun 2019
Dear Valued Guest, Thank you for the feedback you have provided and your generous review. Your comments have been noted and shared with the team. We are pleased to note that you had a comfortable stay and found the beds and pillows comfortable. We look forward to welcoming you back soon again. Thank you and have a pleasant day ahead! Warm regards, Alastair Lee Hotel Manager

8/10 Good

Nurul janah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019
Response from alastair on 2 May 2019
Dear Cik Nurul Jannah, Thank you for your wonderful and generous review! We value your comments and have shared this with the team. We hope that you had a pleasant stay and the room was comfortable. We do look forward to the pleasure of your continued visits in the near future. Please do feel free to contact me at anytime should you decide to return here again. Thank you and do have a pleasant day ahead! Warm Regards, Alastair Lee Hotel Manager

4/10 Poor

Verified traveller

Stayed 1 night in Mar 2019
Response from alastair on 7 May 2019
Dear Valued Guest, Thank you for your wonderful and generous review! We value your comments and have shared this with the team and we are happy to note that you have found the room comfortable and convenient. We do look forward to the pleasure of your continued visits. Please do feel free to contact me at anytime should you decide to return here again. Thank you and do have a pleasant day ahead! Warm Regards, Alastair Lee Hotel Manager

6/10 Okay

Zigurat

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Recommended if no other place to stay
Stayed 1 night in Jan 2019
Response from alastair on 4 Feb 2019
Dear Zigurat, Thank you for your wonderful and generous review! We value your comments and have shared this with the team. We are hope that you had a pleasant stay and the room was comfortable. We do look forward to the pleasure of your continued visits in the near future. Please do feel free to contact me at anytime should you decide to return here again. Thank you and do have a pleasant day ahead! Warm Regards, Alastair Lee Hotel Manager

10/10 Excellent

Kuo Hoong

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exceeded expectations
The hotel exceeded our expectations. Looking forward to visiting again!
Stayed 4 nights in Dec 2018
Response from alastair on 20 Dec 2018
Dear Mr. Kuo Hoong, Thank you for the feedback you have provided and your generous review. Your comments have been shared with the team and we are happy to note that you had a good and comfortable stay with us and we exceeded your expectations. Our guest's comfort is of utmost importance and we do look forward to welcoming you back soon. Thank you and have a pleasant day ahead! Warm regards, Alastair Lee Hotel Manager

8/10 Good

Wan Noor emizam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 1 night in Dec 2018
Response from alastair on 4 Dec 2018
Dear Wan Noor, Thank you for your wonderful and generous review! We value your comments and have shared this with the team. We are happy to note that you had a pleasant stay and found the room comfortable. We do look forward to the pleasure of your continued visits in the near future. Please do feel free to contact me at anytime should you decide to return here again. Thank you and do have a pleasant day ahead! Warm Regards, Alastair Lee Hotel Manage

8/10 Good

Solomon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A slightly above basic hotel with comfy bed and amenities.
Stayed 2 nights in Nov 2018
Response from Alastair on 3 Dec 2018
Dear Mr. Solomon, Thank you for your wonderful and generous review! We value your comments and have shared this with the team. We are happy to note that you had a pleasant stay and found the room comfortable. We do look forward to the pleasure of your continued visits in the near future. Please do feel free to contact me at anytime should you decide to return here again. Thank you and do have a pleasant day ahead! Warm Regards, Alastair Lee Hotel Manager

8/10 Good

hung Meng

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in Rawang
Nice stay but no window
Stayed 2 nights in May 2018
Response from alastair on 4 Jun 2018
Dear Hung Meng, Thank you for the feedback you have provided. Our Standard Queen rooms do not have windows as stated in the description in the main page of the website. We do look forward to welcoming you back here again. Thank you and have a pleasant day ahead! Warm regards, Alastair Lee Hotel Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Convenient hotel with pleasant staff
Only the breakfast is not up to standard.. but for such a low price.. what can we expect.
Stayed 1 night in Mar 2018
Response from Alastair on 29 Mar 2018
Dear Valued Guest, Thank you for your comments and feedback but just to let you know that The Leverage Hotel Rawang does not provide and serve breakfast. I think you may have the wrong property. Have a pleasant day ahead! Warm regards, Alastair Lee Hotel Manager

10/10 Excellent

she, kl

Liked: Cleanliness, property conditions & facilities, room comfort
Clean.comfortable.
Near to mamak shop(restaurant),self svc laundry n clinic.good for travelling with kids.accessable to hway.
Stayed 1 night in Mar 2018
Response from alastair on 19 Mar 2018
Dear Valued Guest, Thank you for the feedback you have provided and your generous review. Your comments have been noted and shared with all concerned. We are happy to note that you found the location to be convenient and we look forward to welcoming you back soon. Thank you and have a pleasant day ahead! Warm regards, Alastair Lee Hotel Manage

8/10 Good

NORAINI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good
good
Stayed 1 night in Mar 2018
Response from Alastair on 7 Mar 2018
Dear Noraini, Thank you for the feedback you have provided and your generous review. We look forward to welcoming you back soon. Thank you and have a pleasant day ahead! Warm regards, Alastair Lee Hotel Manager

10/10 Excellent

Mohd zamri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Alastair on 28 Feb 2018
Dear Mohd Zamri, Thank you for the feedback you have provided and your generous review. We look forward to welcoming you back soon. Thank you and have a pleasant day ahead! Warm regards, Alastair Lee Hotel Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice n clean hotem
Staff is friendly, room is clean, value for money.
Stayed 1 night in Dec 2017
Response from alastair on 18 Jan 2018
Dear Anonymous, Thank you for your wonderful review! We are always pleased to receive acknowledgement of such a positive nature. It is truly rewarding to know that all our effort and passion gets such recognition. We value your comments and will keep in mind your comments and we do look forward to the pleasure of your continued visits. Please do feel free to contact me at anytime should you decide to return here again. Thank you and do have a pleasant day ahead! Warm Regards, Alastair Lee Hotel Manager

8/10 Good

Rachelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2020
Response from alastair lee on 9 Jun 2020
Dear Ms. Rachelle, Thank you for the feedback you have provided and your generous review. Your comments have been noted and shared with the team. We are happy to note that that you were comfortable and and enjoyed your stay. We sincerely apologize for the Astro channels as we have suspended Astro as cost saving initiatives and we hope to get it up and running as soon as possible. We look forward to welcoming you back soon again and do feel free to call me at anytime. Thank you and have a pleasant day ahead! Warm regards, Alastair Lee Hotel Manager

4/10 Poor

Karin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Abgewohnt, Laut, Verschmutzt, Nie wieder!
Dieses Hotel geht gar nicht! Empfang um 23:55 war nett, das wars dann aber auch. Die Zimmer sind verbraucht, abgewohnt, nicht gereinigt, Duschen in der Früh bei kaltem Wasser, Duschkopf geht in alle Richtungen, Raucherzimmer ( ich bin Nichtraucher), alles riecht nach Zigaretten, überall Brandspuren von Zigaretten. Sauberkeit 6- überall Haare, Urin überall um das WC, es war einfach nichts gereinigt in diesem Zimmer, ekelhaft! Wasser im Waschbecken läuft nicht ab. Allgemein sehr kleine Zimmer ohne Fenster, nicht mal die 23€ wert pro Nacht. Sehr hellhörige Zimmer, man hört jedes Gespräch und jeden Toilettengang von nebenan. Die Toilette am Empfang und der Empfangsraum ist sauberer als alles andere in diesem „Hotel“. Die Teppiche im 2.OG zu unserem Zimmer 209 waren im Flur sehr stark verunreinigt, überall Flecken, ekelhaft, für Asthmatiker nicht geeignet!! Dieses Hotel ist !! Nicht empfehlenswert!!
Stayed 1 night in Jan 2020
Response from alastair on 31 Jan 2020
Dear Karin, Thank you for your review and feedback. We value your comments and have shared this with the team. We have taken note on all your comments regarding the room and i do sincerely apologize for the discomforts you felt during your stay. I have personally spoken to my team and we will definitely look into all that you have highlighted. We do look forward to the pleasure of your continued visits. Please do feel free to contact me at anytime should you decide to return here again. Thank you and do have a pleasant day ahead! Warm Regards, Alastair Lee Hotel Manager

10/10 Excellent

RASHDAN

Business traveller, Travelled with family
Stayed 1 night in Dec 2019
Response from alastair on 28 Jan 2020
Dear Rashdan, Thank you for your wonderful and generous review! We value your comments and have shared this with the team. It is comments like these that help us further improve to serve our valued guest. We do look forward to the pleasure of your continued visits. Please do feel free to contact me at anytime should you decide to return here again. Thank you and do have a pleasant day ahead! Warm Regards, Alastair Lee Hotel Manager

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff yang friendly
Stayed 1 night in Apr 2019
Response from Alastair on 2 May 2019
Dear Valued Guest, Thank you for your wonderful and generous review! We value your comments and have shared this with the team. We hope that you had a pleasant stay and the room was comfortable. We do look forward to the pleasure of your continued visits in the near future. Please do feel free to contact me at anytime should you decide to return here again. Thank you and do have a pleasant day ahead! Warm Regards, Alastair Lee Hotel Manager

8/10 Good

Ng

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jul 2018
Response from Alastair Lee on 13 Aug 2018
Dear Ng, Thank you for your generous review. We do look forward to your continued visits and we look forward to welcoming you back here again. Thank you and have a pleasant day ahead. Regards, Alastair Lee Hotel Manager

8/10 Good

Noor, Kuantan

Liked: Cleanliness
Berhampiran kedai makan dan TESCO
1.Tuala dibekalkan telah lusuh dan lama serta koyak 2. Minta dibekalkan sejadah, staff minta amik sendiri di surau hotel
Stayed 1 night in Mar 2018
Response from alastair on 23 Mar 2018
Dear Noor, Thank you for the feedback you have provided. This level of detail is important for us so we know exactly how we can improve for future experiences. We sincerely regret any inconveniences you experienced. Your comments have been noted and shared with all concerned. We hope you will give us another chance to restore your confidence in us and look forward to welcoming you back soon. Thank you and have a pleasant day ahead! Warm regards, Alastair Lee Hotel Manager