Dear Luz,We appreciate and thank you for taking the time to let us know how you feel. We highly value your star rating. We’re glad you enjoyed your stay with us at the Hotel Edison. We apologize for any concerns you may have had regarding the Wi-Fi connection. Your comments are currently being addressed to our various Department Managers so that we may improve our service in each of these areas.We look forward to seeing you during your next stay in New York.Best regards.Dobrine DiazGuest Relations

Dear Valued Guest,We thank you for staying at the Hotel Edison and are thrilled to know your stay exceeded your expectations! Thank you for taking the time to share your experience with us; we strive for each one of our guests to have an excellent stay. We are very pleased that you concurred with our efforts and that you were satisfied. We look forward to seeing you during your next stay in New York.Best regards.Dobrine DiazGuest Relations

Dear Rafael,We appreciate and thank you for taking the time to let us know how you feel. We highly value your star rating. We’re glad you enjoyed your stay with us at the Hotel Edison. We look forward to seeing you during your next stay in New York.Best regards.Dobrine DiazGuest Relations

Dear Sara,Thank you for taking the time to review your stay and bringing this issue to our attention. We apologize for any concerns you may have had regarding your visit. Your comments are currently being addressed to our various Department Managers so that we may improve our service in each of these areas.We are deeply disappointed to read your comments regarding your stay with us. It is never our intention to disappoint our guests and we sincerely regret that we have so thoroughly disappointed you. We appreciate all your comments, and the opportunity to see things from a guests’ viewpoint. We value every guest's feedback and response as it will help us continue to fulfill our commitments. We hope you will return in the future and allow us the opportunity to restore your confidence in us. Best regards,Dobrine DiazGuest Relations

Dear Prabhakar,We appreciate and thank you for taking the time to let us know how you feel. We highly value your star rating. We’re glad you enjoyed your stay with us at the Hotel Edison. We look forward to seeing you during your next stay in New York.Best regards.Dobrine DiazGuest Relations

Dear Cristiane,Thank you for your feedback and expressing your concerns regarding your recent visit. There is no one better to judge our performance than you, our guest. We take all guest feedback to heart and as an opportunity for improvement. We deeply value your relationship with the Hotel Edison and are committed to providing the highest level of service simply because we believe our customers deserve the best. We are also disappointed to hear that you deemed our staff to be unfriendly and we sincerely apologize that you were not made to feel welcomed during your stay with us. We truly appreciate your candid feedback and take your comments very seriously. We respect your right to choose alternate accommodation in the future, but we do hope that you can give us another opportunity and return to the Hotel Edison for a future visit. We look forward to welcoming you back soon.Best regards,Dobrine DiazGuest Relations

Dear Anne,We appreciate and thank you for taking the time to let us know how you feel. We highly value your star rating. We’re glad you enjoyed your stay with us at the Hotel Edison. We look forward to seeing you during your next stay in New York.Best regards.Dobrine DiazGuest Relations

Dear Margarita,We appreciate and thank you for taking the time to let us know how you feel. We highly value your star rating. We’re glad you enjoyed your stay with us at the Hotel Edison. We look forward to seeing you during your next stay in New York.Best regards.Dobrine DiazGuest Relations

Dear Gerardo,We appreciate and thank you for your wonderful comments regarding the staff and the great location of the hotel. Thank you for recognizing our staff as they work hard to make sure every guest has a wonderful stay. As always, our goal is to provide each of our guests with accommodation and services that exceed their expectations. We look forward to seeing you during your next stay in New York. Best regards.Dobrine DiazGuest Relations

Dear Kimberly,We thank you for staying at the Hotel Edison and are thrilled to know your stay exceeded your expectations! Thank you for taking the time to share your experience with us; we strive for each one of our guests to have an excellent stay. We are very pleased that you concurred with our efforts and that you were satisfied. We look forward to seeing you during your next stay in New York.Best regards.Dobrine DiazGuest Relations

Dear Luay,Thank you for taking the time to review your stay and bringing this issue to our attention. We apologize for any concerns you may have had regarding your visit. Your comments are currently being addressed to our various Department Managers so that we may improve our service in each of these areas.We are deeply disappointed to read your comments regarding your stay with us. It is never our intention to disappoint our guests and we sincerely regret that we have so thoroughly disappointed you. We appreciate all your comments, and the opportunity to see things from a guests’ viewpoint. We value every guest's feedback and response as it will help us continue to fulfill our commitments. We hope you will return in the future and allow us the opportunity to restore your confidence in us. Best regards,Dobrine DiazGuest Relations

Dear Jasmin,Thank you for taking the time to review your stay. We appreciate all of your comments, and the opportunity to see things from a guests’ viewpoint. We value every guest's feedback and response as it will help us continue to fulfill our commitments. We hope that you will consider staying with us again on your next vacation.Best,Rashawn ParrisGuest Relations Ambassador

Dear Lynette,Thank you for the review of your recent stay with us. We are always grateful to hear feedback from our guests and appreciate your comments. It is through feedback such as yours that we can see various aspects of the property from the guest's viewpoint. Please know that we take all guest feedback to heart and as an opportunity for improvement. We look forward to welcoming you back.Best,Rashawn ParrisGuest Relations Ambassador

Dear Patrick,Thank you for your feedback and know that we take all guest feedback to heart and as an opportunity for improvement. Our staff consistently strives to make their mark on each of our guests with their personal service. We truly appreciate your candid feedback and take your comments very seriously. We do hope that you can give us another opportunity and return to the Hotel Edison for a future visit.Best,Rashawn ParrisGuest Relations Ambassador

Dear Mabel,Thank you so much for your kind words! We're thrilled to hear that you enjoyed the beauty and history of our building, as well as the attentive service from our staff. We strive to provide a memorable experience for all our guests, and it's wonderful to know that we succeeded during your visit. We hope to welcome you back again soon!Best Regards,Kezia E. HartonoGuest Relations Ambassador

Dear Mabel,We truly appreciate all the wonderful comments about the hotel and our staff. Compliments such as yours are the reason we are so encouraged and committed to providing the best service to our guests. Thank you again, and we look forward to providing you with the same level of hospitality during your next stay.Best,Rashawn ParrisGuest Relations Ambassador

Dear Jennifer,We thank you for staying at the Hotel Edison and are thrilled to know your stay exceeded your expectations! Thank you for the positive comments regarding the staff and the great location of the hotel. Thank you for recognizing our staff as they work hard to make sure every guest has a wonderful stay. We look forward to seeing you during your next stay in New York.Best,Rashawn ParrisGuest Relations Ambassador

Dear Kelly,Greetings from Hotel Edison and I trust you are well. I would like to thank you for taking the time and sharing with us your feedback. It was wonderful to know that you are satisfied with our accommodation and service especially our hotel location. Your recommendation to fellow travelers is most appreciated, and it is always a pleasure to have you here with us. We are looking forward to seeing you again soon.Best Regards,Kezia E. HartonoGuest Relations Ambassador

Dear Jim,Thank you for spending your valuable time to rate us. We are sorry to hear that you did not find the overall stay to your satisfaction. Needless to say, all comments are welcome, and we take everything constructively. We will surely put in our continuous efforts to improve our services to ensure a better experience in the future. We do hope that you will give us another chance to earn your trust where we will work hard to make sure the quality of your stay is much improved. Best Regards,Kezia E. HartonoGuest Relations Ambassador

Dear Linda,Thank you for taking the time to review your stay. We appreciate all of your comments, and the opportunity to see things from a guests’ viewpoint. We value every guest's feedback and response as it will help us continue to fulfill our commitments. We hope that you will consider staying with us again on your next vacation.Best,Rashawn ParrisGuest Relations Ambassador

Lieber Jörg,Vielen Dank für Ihr Feedback und seien Sie sich darüber im Klaren, dass wir uns jedes Feedback unserer Gäste zu Herzen nehmen und es als Chance für Verbesserungen betrachten. Unser Personal ist stets bestrebt, jeden unserer Gäste durch seinen persönlichen Service zu beeindrucken. Wir freuen uns sehr über Ihr offenes Feedback und nehmen Ihre Kommentare sehr ernst. Wir hoffen, dass Sie uns eine weitere Gelegenheit geben und für einen zukünftigen Besuch ins Hotel Edison zurückkehren können.Am besten,Rashawn ParrisBotschafter für Gästebeziehungen

Dear Dan,We are so grateful that you have taken the time to post feedback about your stay with us. It gives us great pleasure when guests are satisfied. We look forward to your next stay with great anticipation.Best,Rashawn ParrisGuest Relations Ambassador

Dear Jennifer,Thank you for the review of your recent stay with us. We are always grateful to hear feedback from our guests and appreciate your comments. It is through feedback such as yours that we can see various aspects of the property from the guest's viewpoint. Please know that we take all guest feedback to heart and as an opportunity for improvement. We look forward to welcoming you back.Best,Rashawn ParrisGuest Relations Ambassador

Dear Jane,We thank you for taking the time to share your experience with us and the kind rating. We value every guest's feedback and response as it will help us continue to fulfill our commitment to providing excellent customer service and a superior guest experience. We are so looking forward to welcoming you back soon.Best,Rashawn ParrisGuest Relations Ambassador

Dear Andrew,We thank you for your courteous comment and rating. We indeed do have the advantage of being in a great location, in the heart of almost everything. We look forward to serving your family and you, on your next visit to New York City.Best,Rashawn ParrisGuest Relations Ambassador

Dear Steven,Greetings from Hotel Edison and I trust you are well. I would like to thank you for taking the time and sharing with us your feedback. It was wonderful to know that you liked our hotel location, comfortable rooms, and also our helpful and friendly staff. We are truly glad to know that you enjoyed your stay, which motivates us to make every guest as happy as you were. It is always a pleasure to have you here with us, and your recommendation to fellow travelers is most appreciated. We look forward to seeing you again soon!Best Regards,Kezia E. HartonoGuest Relations Ambassador

Dear Priscilla,We thank you for taking the time to share your experience with us and the kind rating. We value every guest's feedback and response as it will help us continue to fulfill our commitment to providing excellent customer service and a superior guest experience. We are so looking forward to welcoming you back soon.Best,Rashawn ParrisGuest Relations Ambassador

Dear Skip,I'm truly sorry to hear about your disappointing experience at our hotel. It's disheartening to learn that we fell short of meeting your expectations. Your feedback regarding the HVAC system and breakfast experience is deeply concerning, and I assure you that we take such issues very seriously. Please accept my sincerest apologies for any inconvenience you encountered during your stay.We strive to provide exceptional service and comfortable accommodations for all our guests, and it's clear we missed the mark in your case. Rest assured, I will personally address these concerns with our team to ensure immediate improvements are made.Your feedback is invaluable to us as it helps us identify areas where we need to focus our efforts to enhance the overall guest experience. If there's anything else you'd like to share or if there's anything we can do to make amends for the shortcomings you experienced, please don't hesitate to reach out to me directly.Thank you for bringing these issues to our attention, and I hope we have the opportunity to regain your trust and welcome you back for a more enjoyable stay in the future.Best Regards,Kezia E. HartonoGuest Relations Ambassador

Dear Karen,Thank you for sharing your positive feedback with us. We're delighted to hear that you appreciated the rich history of our hotel and enjoyed the spacious lobby with entrances on two streets. We take pride in our heritage and aim to provide a unique and memorable experience for all our guests.It's great to know that you found our multiple restaurants convenient and that our abundance of staff contributed to a pleasant stay. We strive to offer exceptional service and amenities to enhance our guests' overall experience.While we understand that the room size may have been smaller than expected, we're glad to hear that it met your expectations. Your understanding is appreciated, and we're pleased that you found everything else about your stay enjoyable.Thank you for choosing to stay with us, and we look forward to welcoming you back for another memorable experience in the future. If there's anything else we can do to make your next stay even more enjoyable, please don't hesitate to let us know.Best Regards,Kezia E. HartonoGuest Relations Ambassador

Dear Alyce E,Thank you for choosing Hotel Edison for your recent visit to the area! We are delighted to know that you are satisfied with our accommodation and service. It is always a pleasure to have you here with us and your recommendation to fellow travelers is most appreciated. We hope to see you again in the future!Best Regards,Kezia E. HartonoGuest Relations Ambassador

Dear David,We thank you for taking the time to share your experience with us and the kind rating. We value every guest's feedback and response as it will help us continue to fulfill our commitment to providing excellent customer service and a superior guest experience. We are so looking forward to welcoming you back soon.Best,Rashawn ParrisGuest Relations Ambassador

Dear Rennan,We thank you for your courteous comment and rating. We indeed do have the advantage of being in a great location, in the heart of almost everything. We look forward to serving your family and you, on your next visit to New York City.Best,Rashawn ParrisGuest Relations Ambassador

Dear Peter,We thank you for staying at the Hotel Edison and are thrilled to know your stay exceeded your expectations! Thank you for the positive comments regarding the staff and the great location of the hotel. Thank you for recognizing our staff as they work hard to make sure every guest has a wonderful stay. We look forward to seeing you during your next stay in New York.Best,Rashawn ParrisGuest Relations Ambassador

Dear Sarah,Thank you for sharing your thoughts with us. Exceeding our guests’ expectations is a goal our hotel staff strives to achieve daily with every guest interaction. We look forward to your next visit.Best,Rashawn ParrisGuest Relations Ambassador

Dear Dina,We thank you for taking the time to share your experience with us and the kind rating. We value every guest's feedback and response as it will help us continue to fulfill our commitment to providing excellent customer service and a superior guest experience. We are so looking forward to welcoming you back soon.Best,Rashawn ParrisGuest Relations Ambassador

Dear Charlotte,We thank you for taking the time to share your experience with us and the kind rating. We value every guest's feedback and response as it will help us continue to fulfill our commitment to providing excellent customer service and a superior guest experience. We are so looking forward to welcoming you back soon.Best,Rashawn ParrisGuest Relations Ambassador

Dear Sandra,We thank you for taking the time to share your experience with us and the kind rating. We value every guest's feedback and response as it will help us continue to fulfill our commitment to providing excellent customer service and a superior guest experience. We are so looking forward to welcoming you back soon.Best,Rashawn ParrisGuest Relations Ambassador

Dear Carol,Thank you for choosing Hotel Edison for your recent visit to the area! We are delighted to know that you are satisfied with our accommodation and service especially our concierge team. It is always a pleasure to have you here with us and your recommendation to fellow travelers is most appreciated. We hope to see you again in the future!Best Regards,Kezia E. HartonoGuest Relations Ambassador

Dear Mauricio,We appreciate and thank you for taking the time to let us know how you feel. We highly value your star rating. We’re glad you enjoyed your stay with us at the Hotel Edison. We look forward to seeing you during your next stay in New York.Best regards.Dobrine DiazGuest Relations

Dear Damian,We appreciate and thank you for taking the time to let us know how you feel. We highly value your star rating. We’re glad you enjoyed your stay with us at the Hotel Edison. We look forward to seeing you during your next stay in New York.Best regards.Dobrine DiazGuest Relations

Dear Kim,We appreciate and thank you for taking the time to let us know how you feel. We highly value your star rating. We’re glad you enjoyed your stay with us at the Hotel Edison. We look forward to seeing you during your next stay in New York.Best regards.Dobrine DiazGuest Relations

Dear Gerard,We thank you for staying at the Hotel Edison. Thank you for taking the time to share your experience with us. It is through feedback such as yours that we can see various aspects of the property from the guest's viewpoint. Please know that we take all guest feedback to heart and as an opportunity for improvement. We look forward to welcoming you back. Best regards,Dobrine DiazGuest Relations

Dear Jose,Thank you for spending your valuable time to rate us. We are truly glad to hear that you enjoyed your stay. We will surely put in our continuous efforts to improve our services to ensure a better experience in the future. Your recommendation to fellow travelers is most appreciated, and it is always a pleasure to have you here with us! Thank you for choosing Hotel Edison and we look forward to welcoming you back whenever your travel brings you to New York.Best Regards,Kezia E. HartonoGuest Relations Ambassador

Dear Susan,We appreciate and thank you for taking the time to let us know how you feel. We highly value your star rating. We’re glad you enjoyed your stay with us at the Hotel Edison. We look forward to seeing you during your next stay in New York.Best regards.Dobrine DiazGuest Relations