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Reviews of Hotel Viva

2.5 out of 5
Hotel Viva
21-23, Lorong Batu Nilam 10A, Bandar Bukit Tinggi Klang, Klang, Selangor

Reviews

7.6

Good

Rating 10 - Excellent. 3 out of 12 reviews" "
Rating 8 - Good. 6 out of 12 reviews" "
Rating 6 - Okay. 1 out of 12 reviews" "
Rating 4 - Poor. 1 out of 12 reviews" "
Rating 2 - Terrible. 1 out of 12 reviews" "

7.8/10

Cleanliness

8.0/10

Staff & service

8.0/10

Amenities

7.2/10

Property conditions & facilities

5.0/10

Eco-friendliness

Reviews

2/10 Terrible

Richard

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Never stayed at the Hotel. Call several times to Hotel. No one answered. Contact Hotel.com. No refund! Remember!! Advice for future travelers. Book then. Pay later. Safe guard your trouble reservation. For future don’t pay until you arrived.
Stayed 1 night in Feb 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Irene

Stayed 2 nights in Jun 2022

8/10 Good

Rahim

Liked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Stayed 1 night in Jun 2021
Response from VIVA POOJA on 17 Jun 2021
DEAR GUEST THANK YOU FOR YOUR BEAUTIFUL COMMENT :) PLEASE COME AGAIN YOU'RE ALWAYS WELCOME HERE! :)

8/10 Good

VENKATAKUMAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

8/10 Good

VENKATAKUMAR

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from JONY on 13 Feb 2020
THANK YOU FOR YOUR REVIEW MR. VENKATAKUMAR

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff there are friendly and helpful. Some area are under renovation, but overall are ok
Stayed 2 nights in Apr 2019

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a comfortable stay in the hotel. good location to catch the bus to airport, plenty of eateries around. Highly recommended.
Stayed 1 night in Mar 2019
Response from VIVA on 25 Mar 2019
THANK YOU FOR YOUR COMMENDS. HOPE TO SEE YOU AGAIN

4/10 Poor

LEE

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No recommend to stay
Room small and bed are old. No WiFi and small TV. No recommend to stay.
Stayed 1 night in Nov 2018

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Wifi not responsive in room, had to go down and use lobbys'
Stayed 2 nights in Oct 2018
Response from 22 on 30 Oct 2018
thank you for you comment, we will look into it.

8/10 Good

AFIFI FAHMI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good place to stay for a business trip
It was a very good stay and comfortable. Price was one of the lowest in Klang area and affordable. Local area is amazing with a lot of restaurants, foodstalls, banks, supermarket and petrol pump located very near to hotel.