10/10 Cemerlang
Piers
Mengembara bersama kumpulan
9 Jun 2024
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
I stayed at the Swissotel many years ago to attend the Turkish F1 GP. I very much enjoyed my stay so had no hesitation to book this the hotel for a short break for my daughter and her friend who was also celebrating her birthday. I requested a bottle of champagne to be put in their room on arrival. Their flight was very late and they arrived at the hotel at about 3pm. Having checked in online beforehand (very useful) they got their key and were very pleased to find the champagne on ice waiting for them. Typical daughter stayed up until 4pm drinking the champagne and enjoying the view of the Bosphorus. The next day the hotel had recognized that it was her friend's birthday and they brought a special breakfast pancake at breakfast with a candle. All day the staff kept bringing cakes and treats which was so nice. All the staff were so friendly and got to know my daughter and her friend very closely. They loved the roof bar and although open to the general public the hotel staff made sure they always had a table. The pool was amazing as were the cocktails they had from the pool bar. I collected my daughter from Heathrow and she said it was the best holiday she had ever had and was so nice she wanted to go back asap. I was so pleased the hotel lived up to the my expectations and there is no doubt both my daughter and myself and her mother will be visiting again. Thanks to all the staff for making my daughter's stay so enjoyable.
Piers
Menginap 5 malam pada Mei 2024