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Ulasan tentang Novotel Taiping Perak

4 out of 5
Novotel Taiping Perak
No. 1 Jalan Tupai, Taiping, Perak

Ulasan

9.0

Hebat

Penilaian 10 - Cemerlang. 266 daripada 461 ulasan" "
Penilaian 8 - Baik. 152 daripada 461 ulasan" "
Penilaian 6 - Boleh diterima. 27 daripada 461 ulasan" "
Penilaian 4 - Lemah. 12 daripada 461 ulasan" "
Penilaian 2 - Teruk. 4 daripada 461 ulasan" "

9.2/10

Kebersihan

8.8/10

Kakitangan & perkhidmatan

8.6/10

Kemudahan

9.0/10

Keadaan hartanah & kemudahan

9.0/10

Mesra alam

Ulasan

8/10 Baik

LIN CHOONG

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Dis 2023
Respons daripada James Chan, General Manager pada 26 Dis 2023
Dear GuestThank you for your feedback with regard to your stay with us recently.From your ratings, I believe you are satisfied with your stay with us and we are looking forward to your next visit to Novotel, Taiping soon.Best regards.James ChanGeneral Manager

8/10 Baik

FAIRUS BINTI

Menginap 1 malam pada Sep 2023
Respons daripada James Chan, General Manager pada 27 Sep 2023
Dear Guest Thank you for your feedback with regard to your stay with us recently.I believe you are satisfied with your stay with us and we are looking forward to welcoming you back to stay with us again soon.Best regards.James ChanGeneral Manager

10/10 Cemerlang

ANG

Menginap 2 malam pada Jan 2023

10/10 Cemerlang

Jill

Menginap 1 malam pada Dis 2022

10/10 Cemerlang

Loshniban

Menginap 2 malam pada Sep 2022

8/10 Baik

Muhamad Ridzuan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Ogo 2022

10/10 Cemerlang

Mohd Fauzi

Menginap 1 malam pada Jun 2022

8/10 Baik

Mohd Fakrulrazi

Menginap 1 malam pada Jan 2022

10/10 Cemerlang

maznah

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Jan 2022

8/10 Baik

Azimawati

Menginap 1 malam pada Dis 2021

10/10 Cemerlang

fazila

Menginap 1 malam pada Dis 2019

8/10 Baik

Pengembara yang disahkan

Menginap 1 malam pada Jul 2019
Respons daripada The Management pada 24 Jul 2019
Dear Valued Guest, Thank you for staying at Novotel Taiping during your recent visit to Perak. We are grateful and appreciate of your compliments. We are looking forward to welcome you again to Novotel Taiping. Warmest regards, Thank you for staying at Novotel Taiping during your recent visit to Perak. We are grateful and appreciate of your compliments. We are looking forward to welcome you again to Novotel Taiping. Warmest regards, The Management

8/10 Baik

Andrew

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Mei 2019
Respons daripada The Management pada 7 Jun 2019
Dear Andrew, Thank you for staying at Novotel Taiping during your recent visit to Perak. We are grateful and appreciate of your compliments. We are looking forward to welcome you again to Novotel Taiping. Warmest regards, The Management

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Apr 2019
Respons daripada The Management pada 22 Apr 2019
Dear Valued Guest, Thank you for staying at Novotel Taiping during your recent visit to Perak. We are grateful and appreciate of your compliments. We are looking forward to welcome you again to Novotel Taiping. Warmest regards, The Management

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Ogo 2018
Respons daripada The Management pada 29 Ogo 2018
Dear Valued Guest, Thank you for staying at Novotel Taiping during your recent visit to Perak. We are grateful and appreciate of your compliments. We are looking forward to welcome you again to Novotel Taiping. Warmest regards, The Management

10/10 Cemerlang

PARAM

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Bagus
Memang bagus puas hati
Menginap 1 malam pada Jan 2018
Respons daripada kimi pada 6 Feb 2018
Dear Param, Thank you for staying at Novotel Taiping during your recent trip to Taiping. We are delighted at your compliments and glad that you have enjoyed your trip. We look forward to seeing you again soon! Warm regards The Management

10/10 Cemerlang

MOHD BAKTI FARIAL

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Sep 2017
Dear Mr Mohd Bakti, Thank you for staying at Novotel Taiping during your recent trip to Taiping Perak. We are delighted at your compliments and glad that you have enjoyed your trip. We look forward to welcome you again soon!

10/10 Cemerlang

Cecilia

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Bed was really comfortable. Well set up hotel and courteous staff.
Menginap 1 malam pada Mac 2024
Respons daripada James Chan, General Manager pada 26 Mac 2024
Dear GuestThank you for your feedback with regard to your stay with us recently.From your ratings/comments, I believe you are satisfied with your stay with us and we are looking forward to your next visit to Novotel, Taiping soon.Best regards.James ChanGeneral Manager

6/10 Boleh diterima

Wei Fun

Mengembara bersama kumpulan
Maintenance is good
Menginap 1 malam pada Mac 2024
Respons daripada James Chan, General Manager pada 19 Mac 2024
Dear GuestThank you for your feedback with regard to your stay with us recently.From your ratings/comments, I believe you are satisfied with your stay with us and we are looking forward to your next visit to Novotel, Taiping soon.Best regards.James ChanGeneral Manager

10/10 Cemerlang

Surkunalingam

Mengembara bersama keluarga dan kanak-kanak, Mengembara bersama keluarga
Sukakan: Kemudahan, keadaan hartanah & kemudahan
Restaurants around were not clean
Menginap 2 malam pada Jan 2024
Respons daripada James Chan, General Manager pada 1 Feb 2024
Dear GuestThank you for your feedback with regard to your stay with us recently.I have read your comments. I will certainly inform my Housekeeper to conduct regular inspections on the public areas and I will inspect as well.Once again, thank you for your feedback and we are looking forward to your next visit to Novotel, Taiping soon.Best regards.James ChanGeneral Manager

8/10 Baik

James

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Jan 2024
Respons daripada James Chan, General Manager pada 30 Jan 2024
Dear GuestThank you for your feedback with regard to your stay with us recently.From your ratings, I believe you are satisfied with your stay with us and we are looking forward to your next visit to Novotel, Taiping soon.Best regards.James ChanGeneral Manager

6/10 Boleh diterima

Wern Chian

Mengembara bersama keluarga
Sukakan: Kakitangan & perkhidmatan, kemudahan
Tidak sukakan: Keadaan hartanah & kemudahan
Lift needs to be upgraded.
Menginap 1 malam pada Dis 2023
Respons daripada James Chan, General Manager pada 31 Dis 2023
Dear Guest Thank you for your feedback with regard to your stay with us recently.I have read your comments. I am very sorry to inform you that there was a bad lightning strike recently and all the lifts were affected. For your information, two lifts are now back to normal and the remaining one lift which required a major repair is in progress and should be functioning soon.Once again, thank you for your feedback and we are looking forward to your next visit to Novotel, Taiping soon.Best regards.James ChanGeneral Manager

10/10 Cemerlang

Siew Shin

Menginap 2 malam pada Nov 2023
Respons daripada James Chan, General Manager pada 6 Dis 2023
Dear GuestThank you for your feedback with regard to your stay with us recently.From your ratings, I believe you are satisfied with your stay with us and we are looking forward to your next visit to Novotel, Taiping soon.Best regards.James ChanGeneral Manager

8/10 Baik

Gabriel

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The location is super convenient to attractions around town. The hotel is also very neat and clean. Staff are friendly. Only downside is that the hotel parking is at Level 6. A bit troublesome driving all the way up.
Menginap 1 malam pada Nov 2023
Respons daripada James Chan, General Manager pada 30 Nov 2023
Dear GuestThank you for your feedback with regard to your stay with us recently.I believe you are satisfied with your stay with us and we are looking forward to your next visit to Novotel, Taiping soon.By the way, the hotel car park is located at level 6 at the moment and we have planned to have the hotel car park in the basement in the future.Best regards.James ChanGeneral Manager

10/10 Cemerlang

Peter

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The staff were attentive and informative. Particularly helpful when I let the taxi drive away with my bag in the boot. All sorted in 20 mins and I was able to catch my train. Taiping is a blessed relief after the speed of KL. The pool is relaxing and it is only a 10 minute walk to the Taiping Gardens. I will definitely be back.
Menginap 1 malam pada Nov 2023
Respons daripada James Chan, General Manager pada 24 Nov 2023
Dear GuestThank you for your feedback with regard to your stay with us recently.I believe you are satisfied with your stay with us and we are looking forward to your next visit to Novotel, Taiping soon.Best regards.James ChanGeneral Manager

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Can’t beat it for location. Drinking water supplied in refillable glass bottles should be secured with tamper-proof seals. Check-in staff, for reasons unknown, looked stern. Very slow & unreliable wifi
Menginap 1 malam pada Nov 2023
Respons daripada James Chan, General Manager pada 24 Nov 2023
Dear GuestThank you for your feedback with regard to your stay with us recently.I have read your comments. I will certainly look into the areas that need improvements.Once again, thank you for your feedback and we are looking forward to your next visit to Novotel, Taiping soon.Best regards.James ChanGeneral Manager

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Great location. We stayed in a grand king bedroom and it was very comfortable. However, wifi speed & reliability were way below par. While we commend the hotel for not supplying toiletries & drinking water in single-use plastic containers, the glass bottles containing drinking water should be secured with tamper-proof seals
Menginap 2 malam pada Nov 2023
Respons daripada James Chan, General Manager pada 24 Nov 2023
Dear GuestThank you for your feedback with regard to your stay with us recently.I have read your comments. For your information, we have moved to environmental friendly packaging for bathroom amenities as well as coffee / tea sachets and we have stopped single-use plastic which is bad for the environment. We are providing refillable glass bottles with filtered water from our Diamond Water Filter System. We will look into the tamper-proof seals as mentioned.Regarding wifi, we are in the mid of upgrading our wifi to a higher bandwidth from TM to Maxis and the whole upgrade will be completed by end of November 2023.Once again, thank you for your feedback and we are looking forward to your next visit to Novotel, Taiping soon.Best regards.James ChanGeneral Manager

10/10 Cemerlang

WengTuck

Menginap 2 malam pada Jun 2023
Respons daripada James Chan, General Manager pada 6 Nov 2023
Dear GuestThank you for your feedback with regard to your stay with us recently. I believe you are satisfied with your stay with us and we are looking forward to welcoming you back to Novotel, Taiping soon.Best regards.James ChanGeneral Manager

10/10 Cemerlang

WEI MING

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Clean
Menginap 1 malam pada Okt 2023
Respons daripada James Chan, General Manager pada 24 Okt 2023
Dear GuestThank you for your feedback with regard to your stay with us recently.I believe you are satisfied with your stay with us and we are looking forward to welcoming you back to Novotel, Taiping soon.Best regards.James ChanGeneral Manager

10/10 Cemerlang

William

Menginap 1 malam pada Okt 2023
Respons daripada James Chan, General Manager pada 24 Nov 2023
Dear GuestThank you for your feedback with regard to your stay with us recently.I believe you are satisfied with your stay with us and we are looking forward to your next visit to Novotel, Taiping soon.Best regards.James ChanGeneral Manager

8/10 Baik

PF

Mengembara bersama pasangan
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
should give more training for reception staff
Menginap 1 malam pada Okt 2023
Respons daripada James Chan, General Manager pada 10 Okt 2023
Dear GuestThank you for your feedback with regard to your stay with us recently.I have read through your comments and for your information, training is on-going for all the front office staff since majority of the staff are new. Once again, thank you for your feedback and we are looking forward to welcoming you back to Novotel, Taiping again soon.Best regards.James ChanGeneral Manager

8/10 Baik

Say Hock

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 7 malam pada Sep 2023
Respons daripada James Chan, General Manager pada 27 Sep 2023
Dear GuestThank you for your feedback with regard to your stay with us recently.I believe you are satisfied with your stay with us and we are looking forward to welcoming you back to Novotel, Taiping again soon.Best regards.James ChanGeneral Manager

10/10 Cemerlang

Kah Leong

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 1 malam pada Ogo 2023
Respons daripada James Chan, General Manager pada 11 Sep 2023
Dear GuestThank you for your feedback with regard to your stay with us recently.I believe you are satisfied with your stay with us and we are looking forward to welcoming you back to stay with us again soon.Best regards.James ChanGeneral Manager

10/10 Cemerlang

KHALIJAH

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Good
Menginap 1 malam pada Ogo 2023
Respons daripada James Chan, General Manager pada 28 Ogo 2023
Dear GuestThank you for the feedback with regard to your stay with us recently.I believe you are satisfied with your stay with us and we are looking forward to welcoming you back to Novotel, Taiping again soon.Best regards.James ChanGeneral Manager

10/10 Cemerlang

Frida

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 2 malam pada Jul 2023
Respons daripada James Chan, General Manager pada 15 Ogo 2023
Dear GuestThank you for your feedback with regard to your stay with us recently.I believe that you are satisfied with your stay with us and we are looking forward to welcoming you back to Novotel, Taiping again soon.Best regards.James ChanGeneral Manager

10/10 Cemerlang

NG

Menginap 2 malam pada Jul 2023
Respons daripada James Chan, General Manager pada 1 Ogo 2023
Dear GuestThank you for your feedback with regard to your stay with us recently.I believe you are satisfied with your stay with us and we are looking forward to welcoming you back to Novotel, Taiping again soon.Best regards.James ChanGeneral Manager

8/10 Baik

OONG PING

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Town areas
Menginap 1 malam pada Jul 2023
Respons daripada James Chan, General Manager pada 1 Ogo 2023
Dear GuestThank you for your feedback with regard to your stay with us recently.I believe you are satisfied with your stay with us and we are looking forward to welcoming you back to stay with us again soon.Best regards.James ChanGeneral Manager

10/10 Cemerlang

Susan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Would visit again.
Menginap 1 malam pada Jul 2023
Respons daripada James Chan, General Manager pada 1 Ogo 2023
Dear GuestThank you for your feedback with regard to your stay with us recently.I believe you are satisfied with your stay with us and we are looking forward to welcoming you back to Novotel, Taiping again soon.Best regards.James ChanGeneral Manager

10/10 Cemerlang

Joo Ben

Menginap 2 malam pada Jul 2023
Respons daripada James Chan, General Manager pada 1 Ogo 2023
Dear GuestThank you for your feedback with regard to your previous stay with us.I believe you are satisfied with your previous stay and we are looking forward to welcoming you back to stay with us again soon.Best regards.James ChanGeneral Manager

10/10 Cemerlang

Nur Shazreena

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Great location - close to eateries and walking distance to lake garden. Room is clean and comfortable. Service from the staffs are impeccable. Will come again
Menginap 1 malam pada Jun 2023
Respons daripada James Chan, General Manager pada 1 Ogo 2023
Dear GuestThank you for your feedback with regard to your previous stay with us.I believe you are satisfied with your previous stay and we are looking forward to welcoming you back to Novotel, Taiping again soon.Best regards.James ChanGeneral Manager

10/10 Cemerlang

Gek Sim

Menginap 1 malam pada Jun 2023
Respons daripada James Chan, General Manager pada 1 Ogo 2023
Dear GuestThank you for your feedback with regard to your previous stay with us.I believe you are satisfied with your previous stay and we are looking forward to welcoming you back to Novotel, Taiping again soon.Best regards.James ChanGeneral Manager

10/10 Cemerlang

Gerald Cheng Hock

Sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Service at the front desk was prompt and professional. The room was excellent and well maintained. Service staff were friendly and approachable.
Menginap 4 malam pada Jun 2023
Respons daripada James Chan, General Manager pada 1 Ogo 2023
Dear GuestThank you for your feedback with regard to your previous stay with us.I believe you are satisfied with your previous stay and we are looking forward to welcoming you back to stay with us again soon.Best regards.James ChanGeneral Manager

8/10 Baik

TONY

Sukakan: Kebersihan, kakitangan & perkhidmatan
Menginap 1 malam pada Mei 2023
Respons daripada James Chan, General Manager pada 1 Ogo 2023
Dear GuestThank you for your feedback with regard to your previous stay with us.I believe you are satisfied with your previous stay and we are looking forward to welcoming you back to stay with us again soon.Best regards.James ChanGeneral Manager

10/10 Cemerlang

Keith

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 3 malam pada Mei 2023
Respons daripada James Chan, General Manager pada 1 Ogo 2023
Dear GuestThank you for your feedback with regard to your previous stay with us.I believe you are satisfied with your previous stay and we are looking forward to welcoming you back to stay with us again soon.Best regards.James ChanGeneral Manager

10/10 Cemerlang

ITAI

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
This hotel is strategically located with the Lakes Gardens, hawkers food and shopping within walking distance.
Menginap 5 malam pada Mei 2023

10/10 Cemerlang

Nina

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Great & comfortable hotel.
Menginap 1 malam pada Mei 2023

10/10 Cemerlang

Zulkeplee

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
The best hotel in Taiping.
Great hotel with spectacular views of Taiping and Banjaran Tiitwangsa. Great staff and convenient location. Can improve by making sure toilet seat is fixed and shower floor not too slippery. But everything else is superb.
Menginap 1 malam pada Mei 2023
Respons daripada James Chan, General Manager pada 18 Mei 2023
Dear GuestThank you for your feedback with regard to your stay with us recently.I have read through your comments highlighted and I will certainly inform my Housekeeper to look into it.Once again, thank you for your feedback and we are looking forward to welcoming you back to stay with us again soon.Best regards.James ChanGeneral Manager

10/10 Cemerlang

Joshua

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Excellent customer service. My always preferred hotel when I’m visiting Taiping. Keep up the good work! 👍👍👍
Menginap 1 malam pada Mei 2023

8/10 Baik

Laurence

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Spacious, well-appointed room but doona would be more suited to Arctic conditions, which may explain the air-con being set to 16 degrees. Even when adjusted to 25 deg., it was still too cold - a bit ridiculous for the Tropics and not very environmentally-friendly.
Menginap 1 malam pada Apr 2023
Respons daripada James Chan, General Manager pada 8 Mei 2023
Dear GuestThank you for your feedback with regard to your stay with us recently.I have read through your comments highlighted and I would be very pleased if you could provide us the room number for us to check further. Normally, guests should be able to adjust the air conditioning temperature to suit your needs.Once again, thank you for your feedback and we are looking forward to welcoming you back to stay with us again soon.Best regards.James ChanGeneral Manager

6/10 Boleh diterima

Chuah Lam

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Room is clean and spacious. But parking is inconvenient.
Menginap 1 malam pada Apr 2023
Respons daripada James Chan, General Manager pada 11 Apr 2023
Dear Guest Thank you for your review with regard to your stay with us recently.I have read through your comments highlighted and for your information, our hotel car park is at level 6. Please look out for Novotel signboard as you are driving up to the car park at level 6. Furthermore, you may ask the front office staff to validate your parking ticket upon check in so that from your room, you can proceed to the car park without having to go down to front office counter to validate your ticket. While you are at level 6, please validate your ticket at the ticket machine on the right before driving out.Once again, thank you for your review and we are looking forward to be of service to you again soon.Best regards.James ChanGeneral Manager