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Ulasan tentang La Quinta Inn & Suites by Wyndham Ruidoso Downs

2.5 out of 5
La Quinta Inn & Suites by Wyndham Ruidoso Downs
26147 US Highway 70, Ruidoso Downs, NM

Ulasan

8.2

Sangat Baik

Penilaian 10 - Cemerlang. 517 daripada 1000 ulasan" "
Penilaian 8 - Baik. 237 daripada 1000 ulasan" "
Penilaian 6 - Boleh diterima. 122 daripada 1000 ulasan" "
Penilaian 4 - Lemah. 76 daripada 1000 ulasan" "
Penilaian 2 - Teruk. 48 daripada 1000 ulasan" "

8.2/10

Kebersihan

9.0/10

Kakitangan & perkhidmatan

8.2/10

Kemudahan

8.0/10

Keadaan hartanah & kemudahan

8.4/10

Mesra alam

Ulasan

6/10 Boleh diterima

CYNTHIA, el paso

Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
Restroom was dirty
Menginap 1 malam pada Mei 2024
Respons daripada La Quinta pada 26 Mei 2024
Thanks for staying with us. We will address the issues. We appreciate your feedback!

8/10 Baik

Dania Vanessa

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kemudahan
.
Menginap 1 malam pada Mei 2024
Respons daripada La Quinta pada 23 Mei 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Cemerlang

Manuel

Sukakan: Keadaan hartanah & kemudahan
Under construction
Menginap 1 malam pada Mei 2024
Respons daripada La Quinta pada 13 Mei 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Lemah

Carlos, Schertz

Pengembara perniagaan
They didn’t clean the room until the 4th day, even I started telling them since the third day. The first day, the bath tube and the sink were both clogged.
Menginap 7 malam pada Apr 2024
Respons daripada La Quinta pada 13 Mei 2024
Thanks for staying with us. We apologize for the inconvenience. We appreciate your feedback!

8/10 Baik

Frank

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
The bathroom was falling apart toilet didn't flush as it should the shower walls were damaged/missing pieces
Menginap 2 malam pada Apr 2024
Respons daripada La Quinta pada 13 Mei 2024
Thanks for staying with us. We apologize for the inconvenience. We appreciate your feedback!

6/10 Boleh diterima

Nebven

Menginap 1 malam pada Apr 2024
Respons daripada La Quinta pada 26 Mei 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Cemerlang

Lidia, CD JUAREZ

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Excelente
Menginap 1 malam pada Apr 2024
Respons daripada La Quinta pada 1 Mei 2024
Thank you for your feedback. We appreciate and value your opinion. Have a Wonderful Day.

8/10 Baik

Debra

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
The only problem was barking dogs in the room next door. The irresponsible pet owners left the dogs unattended, the dogs barked constantly.
Menginap 2 malam pada Mac 2024
Respons daripada La Quinta pada 29 Apr 2024
Thank you for the feedback. We value your opinion. We will do our best to resolve this issue for future stays. Thank you. Have a wonderful day.

6/10 Boleh diterima

Kevin

Menginap 5 malam pada Apr 2024
Respons daripada La Quinta pada 23 Mei 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Cemerlang

Lorena

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Clean and quiet hotel.
Menginap 1 malam pada Apr 2024
Respons daripada La Quinta pada 21 Apr 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Boleh diterima

Isela

Mengembara bersama keluarga dan kanak-kanak
Tidak sukakan: Kemudahan
Our stay was a few days long. We booked 2 rooms (both with double beds) during our stay. Both rooms were only ok. Both not very big and a little outdated and perhaps needed a refresh. Our beds were all comfortable, the lobby and eating/breakfast area was spacious. We did like the convenience since ot was not very hard to get around from our hotel.
Menginap 3 malam pada Dis 2023
Respons daripada La Quinta pada 18 Apr 2024
Thanks for staying with us. We appreciate your feedback!

4/10 Lemah

Cecelia

Menginap 2 malam pada Apr 2024
Respons daripada La Quinta pada 7 Mei 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Cemerlang

Luis

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan
The pool was dirty and so was the hot Tub
Menginap 1 malam pada Apr 2024
Respons daripada La Quinta pada 5 Apr 2024
Hello Luis. We want to apologize for the inconvenience you had to experience. Please rest assure we are taking care of these issues. Thank you for your feedback, we value your opinion. Have a Great Day. Thank you.

10/10 Cemerlang

Michael

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Staff was excellent and rooms clean and comfortable!
Menginap 1 malam pada Mac 2024
Respons daripada La Quinta pada 1 Apr 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Cemerlang

Rob

Sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Great
Menginap 1 malam pada Mac 2024
Respons daripada La Quinta pada 31 Mac 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Baik

Paulina

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
El almuerzo tiene un mal menú, sería conveniente variarlo pero de ahí en más todo bien !
Menginap 1 malam pada Mac 2024
Respons daripada La Quinta pada 31 Mac 2024
Thanks for staying with us. Rest assure we will do what we can to resolve the issue. We appreciate your feedback!

10/10 Cemerlang

Cristina

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
El cuarto tenía olor a drenaje
Menginap 1 malam pada Mac 2024
Respons daripada La Quinta pada 31 Mac 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Baik

Jennifer

Menginap 3 malam pada Mac 2024
Respons daripada La Quinta pada 18 Apr 2024
Thanks for staying with us. We appreciate your feedback!

6/10 Boleh diterima

Andy

Pengembara perniagaan, Mengembara bersama keluarga
Sukakan: Kebersihan
Tidak sukakan: Keadaan hartanah & kemudahan
Hot tub does not work/is not open as advertised in pictures.
Menginap 1 malam pada Feb 2024
Respons daripada La Quinta pada 26 Mac 2024
Hello Andy. We want to apologize for the inconvenience you had to experience. Please rest assure we are taking care of these issues. Thank you for your feedback, we value your opinion. Have a Great Day. Thank you.

8/10 Baik

Monica

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Construction made the area a little messy
Menginap 1 malam pada Mac 2024
Respons daripada La Quinta pada 26 Mac 2024
Hello Monica. We want to apologize for the inconvenience you had to experience. Please rest assure we are taking care of these issues. Thank you for your feedback, we value your opinion. Have a Great Day. Thank you.

10/10 Cemerlang

Richard J

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
It is close to everything.
Menginap 1 malam pada Mac 2024
Respons daripada La Quinta pada 26 Mac 2024
Hello Richard. Thank you for your review. We appreciate your feedback and value your opinion. Have a great day.

6/10 Boleh diterima

Kristian

Mengembara bersama keluarga
Sukakan: Kakitangan & perkhidmatan, kemudahan
Place is currently under construction, nothing major but i would have liked to know this beforehand. Room was okay for the most part cleanly but there was a half eaten bag of chips from last person to stay in room. Breakfast was easily the best part of the stay.
Menginap 1 malam pada Mac 2024
Respons daripada La Quinta pada 26 Mac 2024
Hello Krisrian. We want to apologize for the inconvenience you had to experience. Please rest assure we are taking care of these issues. Thank you for your feedback, we value your opinion. Have a Great Day. Thank you.

10/10 Cemerlang

David

Menginap 1 malam pada Mac 2024
Respons daripada La Quinta pada 14 Apr 2024
Thank you for your feedback. We value your opinion and appreciate your feedback.

4/10 Lemah

Staci

Pengembara perniagaan
Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
Nothing in my room was clean except for the desktop and shower. The sheets and bed were hairy and had splotches on them, I could go on. However, the front desk staff were fantastic. And when the pool was fixed, it and the spa were very clean.
Menginap 3 malam pada Mac 2024
Respons daripada La Quinta pada 26 Mac 2024
Hello Staci. We want to apologize for the inconvenience you had to experience. Please rest assure we are taking care of these issues. Thank you for your feedback, we value your opinion. Have a Great Day. Thank you.

8/10 Baik

HIRAM

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Cercanías.
Menginap 3 malam pada Mac 2024
Respons daripada La Quinta pada 19 Mac 2024
Hello Hiram. Thank you for the review. We value your opinion and appreciate your business. We are looking forward to your future stays here at La Quinta hotels. Have a Wonderful Day. Thanks again.

10/10 Cemerlang

Zayra

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Perfect. Just what we were looking for
Menginap 2 malam pada Mac 2024
Respons daripada La Quinta pada 19 Mac 2024
Hello Zayra. Thank you for the review. We value your opinion and appreciate your business. We are looking forward to your future stays here at La Quinta hotels. Have a Wonderful Day. Thanks again.

8/10 Baik

Richard

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Free breakfast with some good choices. Limited parking because of renovations going on.
Menginap 1 malam pada Mac 2024
Respons daripada La Quinta pada 17 Mac 2024
Hello Richard. We want to extend an apology for the unsatisfaction you have experienced. Our hotel is an older property undergoing renovations. Thank you for your review. We appreciate the feed back and value your opinion. Please rest assured we will make every attempt to handle the issues you have shared with us. Have a Good Day. Thank you.

8/10 Baik

Brittany

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Friendly and helpful staff
Menginap 1 malam pada Mac 2024
Respons daripada La Quinta pada 13 Mac 2024
Thank you for the review. We appreciate and value your opinion. Have a wonderful day.

6/10 Boleh diterima

Jesus

Mengembara bersama keluarga
Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
Rest room floor needs work Jammed my toes?
Menginap 2 malam pada Mac 2024
Respons daripada La Quinta pada 5 Mac 2024
Hello Jesus. We want to apologize for the inconvenience you had to experience. Please rest assure we are taking care of these issues. Thank you for your feedback, we value your opinion. Have a Great Day. Thank you.

6/10 Boleh diterima

Irma

Mengembara bersama pasangan
Sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Tidak sukakan: Kebersihan
It was very peaceful. The sheets had blood on them as if the sheets were not switched to clean and there was food in the room cheetos and french fries. The restroom floor was sticky and hair on the restroom door. I didn't want to make a scene. I will not reserve a room there again.I would like credit if possible please for dirty room.
Menginap 2 malam pada Mac 2024
Respons daripada La Quinta pada 5 Mac 2024
Hello Irma. We want to apologize for the inconvenience you had to experience. Please rest assure we are taking care of these issues. Thank you for your feedback, we value your opinion. Have a Great Day. Thank you.

8/10 Baik

Jesus

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
The shopping and dinning
Menginap 1 malam pada Feb 2024
Respons daripada La Quinta pada 3 Mac 2024
Hello Guest. Thank you for your feedback, we value your opinion. Have a Great Day. Thank you.

2/10 Teruk

Ana

Menginap 1 malam pada Feb 2024
Respons daripada La Quinta pada 21 Mac 2024
Thank you for the review. We appreciate your feedback and value your opinion. Have a Great Day.

6/10 Boleh diterima

Pengembara yang disahkan

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan
Could be better
Dirty
Menginap 1 malam pada Feb 2024
Respons daripada La Quinta pada 3 Mac 2024
Hello Guest. We want to apologize for any inconvenience you had to experience. Please rest assure we are working on improvements. Thank you for your feedback, we value your opinion. Have a Great Day. Thank you.

6/10 Boleh diterima

Stephen

Menginap 1 malam pada Feb 2024
Respons daripada La Quinta pada 3 Mac 2024
Hello Stephen. We want to apologize for any inconvenience you had to experience. Please rest assure we are working on improvements. Thank you for your feedback, we value your opinion. Have a Great Day. Thank you.

10/10 Cemerlang

Mario Alberto

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Muy agusto la estancia
Menginap 3 malam pada Feb 2024
Respons daripada La Quinta pada 22 Feb 2024
Thank you so much for the AMAZING review. We appreciate your feedback and value your opinion. We will continue to do all we can to improve each and every stay. Looking forward to your next stay. Thank you so very much for choosing La Quinta Hotels.

10/10 Cemerlang

Larae

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Great Place to Stay!!
Love this place, I stayed off and on here for over a week visiting my daughter. I had my other family members stay here as well. Great place, nice and clean! Pool and workout room was great and they allowed pets with a very reasonable fee. This will be my to to place to stay anytime Im in town!
Menginap 1 malam pada Feb 2024
Respons daripada La Quinta pada 21 Feb 2024
Hello Larae. Thank you so much for the GREAT review. We appreciate your feedback and value your opinion. We are so very happy we could accommodate your stay. We hope to see you back very soon for future stays. Have a wonderful day. Thanks again.

10/10 Cemerlang

Lorena

Mengembara bersama keluarga
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Very clean and quiet property.
Menginap 1 malam pada Feb 2024
Respons daripada La Quinta pada 20 Feb 2024
Thank you Lorena for your feedback . We appreciate and value your opinion. Looking forward to your next stay at La Quinta Hotels.

10/10 Cemerlang

Daniella

Sukakan: Kakitangan & perkhidmatan, keselesaan bilik
Menginap 3 malam pada Feb 2024
Respons daripada La Quinta pada 20 Feb 2024
Thank you Daniella for your feedback . We appreciate and value your opinion. Looking forward to your next stay at La Quinta Hotels.

10/10 Cemerlang

JESUS

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keselesaan bilik
Menginap 2 malam pada Feb 2024
Respons daripada Frank- Regional Mgr pada 19 Feb 2024
Thank you for your 10/10 rating, it was a pleasure having you as our guest and look forward to seeing you again soon.

10/10 Cemerlang

Teresa

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Pet friendly
Menginap 1 malam pada Feb 2024
Respons daripada Frank- Regional Mgr pada 19 Feb 2024
Thank you for your 5/5 review.

8/10 Baik

BRUCE

Sukakan: Kebersihan, kakitangan & perkhidmatan, keselesaan bilik
Menginap 1 malam pada Feb 2024
Respons daripada Frank- Regional Mgr pada 19 Feb 2024
Thank you for your 8/10 review, it was a pleasure having you as our guest.

10/10 Cemerlang

Omar

Mengembara bersama keluarga dan kanak-kanak, Mengembara bersama keluarga, Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Toodo funciona, personal amable y gentil, nos trataron excelente
Menginap 2 malam pada Feb 2024
Respons daripada La Quinta pada 15 Feb 2024
Thank you very much for the kind review. We appreciate your feedback and value your opinion. Have a wonderful day. Thanks again.

10/10 Cemerlang

Bassam

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Feb 2024
Respons daripada La Quinta pada 15 Feb 2024
Thank you very much for the kind review. We appreciate your feedback and value your opinion. Have a wonderful day. Thanks again.

8/10 Baik

Sheila Denisse

Sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Excelente opción. Pediría un poco más de limpieza
Menginap 3 malam pada Feb 2024
Respons daripada Frank- Regional Mgr pada 9 Feb 2024
Thank you for your 4/5 rating, it was a pleasure having you as our guest. We will address your concerns to housekeeping.

10/10 Cemerlang

Carla

Pengembara perniagaan, Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Room was a good size and clean
Menginap 3 malam pada Nov 2023
Respons daripada Frank- Regional Mgr pada 7 Feb 2024
Carla, thank you for taking the time to review our hotel and we look forward to having you stay with us again in the future.

2/10 Teruk

Matthew

Mengembara bersama keluarga
Sukakan: Kakitangan & perkhidmatan, kemudahan
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
Room was absolutely disgusting. Stains on the sink shower and toilet. Was given a extra blanket with blood stains on it
Menginap 3 malam pada Feb 2024
Respons daripada La Quinta Hotels pada 6 Feb 2024
Hello Mathew. We want to extend an apology for the unpleasant experience. Rest assured we will addressing these issues. We appreciate your feedback. Thank you. Have a good day.

10/10 Cemerlang

Sophia

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Breakfast was amazing
Menginap 1 malam pada Feb 2024
Respons daripada La Quinta Hotels pada 6 Feb 2024
Hello Sophia. We want to extend an Thank you for the 5/5 review. We value your opinion and appreciate your feedback. Thank you. Have a good day.

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keselesaan bilik
Did not expect perfection
This was a bargain so I didn’t expect perfection. It looks like they may need to remodel in the future. The 25.00 pet fee is ridiculous, but better than the 50 I paid at 2 other hotels. The outside door that is supposed to work with the key card could be opened without it. The staff was very nice and the room was comfortable. Although it appeared clean, my dog found many morsels of something on the floors to eat.
Menginap 1 malam pada Feb 2024
Respons daripada La Quinta Hotels pada 6 Feb 2024
Hello Guest. Thank you for your feedback. We value your opinion and apologize for the inconvenience. Rest assure we will address the issues. Thanks again. Have a great day.

10/10 Cemerlang

Israel

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Nice clean area
Menginap 2 malam pada Feb 2024
Respons daripada La Quinta Hotels pada 6 Feb 2024
Hello Israel. Thank you for your feedback. We value your opinion and appreciate you. Thanks again. Have a great day.

10/10 Cemerlang

Celeste T

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
It was a great experience!!!
Menginap 1 malam pada Feb 2024
Respons daripada La Quinta Hotels pada 6 Feb 2024
Hello Celeste. Thank you for your feedback. We value your opinion and appreciate you. Thanks again. Have a great day.