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Reviews of Puteri Bay Hotel Melaka

3.5 out of 5
Puteri Bay Hotel Melaka
Pantai Puteri, Mukim Tanjung Kling, Malacca City, Malacca

Reviews

7.8

Good

Rating 10 - Excellent. 17 out of 77 reviews" "
Rating 8 - Good. 41 out of 77 reviews" "
Rating 6 - Okay. 15 out of 77 reviews" "
Rating 4 - Poor. 2 out of 77 reviews" "
Rating 2 - Terrible. 2 out of 77 reviews" "

7.4/10

Cleanliness

8.0/10

Staff & service

6.6/10

Amenities

7.4/10

Property conditions & facilities

5.4/10

Eco-friendliness

Reviews

6/10 Okay

Wee Kang

Business traveller
Liked: Staff & service
So far ok
Stayed 3 nights in Feb 2024

8/10 Good

Wee Kang

Business traveller
Liked: Staff & service
So far ok
Stayed 2 nights in Feb 2024

8/10 Good

ANNIS RAJ

Liked: Staff & service
There is construction works going on during my visit
Stayed 1 night in Jan 2024

10/10 Excellent

Fadli

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
This hotel simple and convenient..good staff espacially security guard this hotel..nice and helping visitor..my door not proper lock from my son when he last go out..security guy call my handphone to check my room if any missing goods..thanks to allah..all ok..just park your car..and need walk to find your need like food..rest and relax..no need rush to explore anything..pointer 10/10..
Stayed 2 nights in Jun 2023

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Hotel berhadapan dengan pantai,pemandangan yang cantik dan mudah mendapatkan parking.
Stayed 1 night in Jan 2021

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Depan laut. Tempat makan berdekatan.
Stayed 2 nights in Mar 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All OK... Only hot shower not functioning
Stayed 1 night in Dec 2019
Response from LIYANA on 29 Dec 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Azizul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spacious room
The room and toilet is spacious. Clean and neat room upon arrival. Staff was very nice. Might be staying again another day.
Stayed 3 nights in Apr 2019
Response from Shafiqah Liyana on 28 Sept 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveller

Travelled with family and small children, Business traveller
Disliked: Amenities
Lacks a certain ambience
Stayed 1 night in Jul 2019
Response from Liyana on 11 Jul 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Mazlan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2019
Response from liyana on 2 Apr 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The worthwhile stay.
Value for money.
Stayed 1 night in Mar 2019
Response from LIYANA on 19 Mar 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

MD YUSRI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2019
Response from Liyana on 8 Feb 2019
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Mohd Shahril

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place
Stayed 1 night in Dec 2018
Response from LIYANA on 6 Jan 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel bersih dan selesa tapi chanel tv tidak banyak dan hanya 2 channel astro dibuka dan ditutup oleh pihak hotel sesuka hati
Stayed 2 nights in Dec 2018
Response from LIYANA on 30 Dec 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel where it is close to the beach and others facilities.
Stayed 2 nights in Dec 2018
Response from LIYANA on 21 Dec 2018
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Avoid. There are better, cleaner, quieter hotels.
First the bad: The hotel is run down. The floor of our room was dirty. We had to ask for towels. The window was broken and missing the handle to latch it. The busy road just outside was very noisy and all of the noise could be heard in the room. The beach across from the hotel was dirty. Now the okay: The beds were comfortable (one queen and one single). There were plenty of soft pillows. There was a hot water kettle, tea, and instant coffee.
Stayed 1 night in Dec 2018
Response from LIYANA on 21 Dec 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Mazli

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Marvellous
All good my child so happy
Stayed 1 night in Dec 2018
Response from LIYANA on 16 Dec 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Mas Haziera

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018
Response from LIYANA on 9 Dec 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sangat seronok, boleh datang lagi.
Stayed 1 night in Nov 2018
Response from LIYANA on 9 Dec 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Staff & service
Stayed 1 night in Nov 2018
Response from LIYANA on 26 Nov 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

MOHAMAD IZHAM

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Good hotel for stay
Stayed 2 nights in Oct 2018
Response from LIYANA on 7 Oct 2018
Thank you for your feedback.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2018
Response from LIYANA on 2 Oct 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Toilet must be super clean
Overall environment is good, clean and near the beach. Need improvement on toilet cleanness.
Stayed 2 nights in Aug 2018
Response from liyana on 5 Sept 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

nurlin, KL

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to beach and eatery places
Stayed 1 night in Aug 2018
Response from liyana on 5 Sept 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Staff & service
The room floor was sandy when I checked in. Price is acceptable with the quality. Overall it is ok. May consider to come again for next holiday.
Stayed 1 night in Jul 2018
Response from FIFI on 1 Aug 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Nur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Suitable for family gathering or group of reunion cause the seaview infront the hotel is very nice
Stayed 1 night in Jul 2018
Response from FIFI on 1 Aug 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

azizi, shah alam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
nice
very nice hotel.....near the beach..............................
Stayed 1 night in Jul 2018
Response from LIYANA on 23 Jul 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018
Response from LIYANA on 15 Jul 2018
Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Stayed 1 night in Jun 2018
Response from FIFI on 11 Jul 2018
Thanks for staying with us. We appreciate your feedback

6/10 Okay

Verified traveller

Disliked: Property conditions & facilities
Swimming pool for kids
My room (7th floor) had no water heater. Other than that it was okay..
Stayed 1 night in Jun 2018
Response from LIYANA on 26 Jun 2018
Thanks for staying with us. We appreciate your feedback

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place to stay for short vacation. Near to beach and good surrounding area. Easy to find outside food.
Stayed 1 night in Jun 2018
Response from LIYANA on 26 Jun 2018
Thanks for staying with us. We appreciate your feedback

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not bad
Quite a pleasant stay with affordable room rates. We choosed room with the ocean view.
Stayed 1 night in Jun 2018
Response from LIYANA on 26 Jun 2018
Thanks for staying with us. We appreciate your feedback

8/10 Good

MAHENDRAN

Response from LIYANA on 11 May 2018
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Muhamad Faizal

Peaceful getaway
Just not as good as our previous stay. Still love the surroundings though. Good for a nice and peaceful retreat.
Response from LIYANA on 3 May 2018
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with beach view. Staffs are friendly and helpful.
Stayed 1 night in Apr 2018
Response from LIYANA on 3 May 2018
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

MD HAIROL

Disliked: Staff & service
Stayed 1 night in Feb 2018

8/10 Good

wong

Liked: Staff & service
Disliked: Cleanliness, room comfort
Room to Improve
the location is awesome, the service was great but the room cleanliness terrible, 1. the pillow was bad smell like a long time never change 2. the toilet wasn't clean enough 3. there's only 4 sheet of tissue papers inside the box of the room
Stayed 1 night in Jan 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2018

4/10 Poor

Jai, Singapore

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Very far from city(30mins by car), close to beach
The hotel is old, the blankets, towels and comforters are very used. Pool is nice. Enough parking lots, Just in front of the beach. But, beach is not suitable for swimming.
Stayed 2 nights in Dec 2017

6/10 Okay

Afif, Bangi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Nice staff but bad facilities
The stuff are very friendly and helpful. They will help even though it was Eid or Christmas season when they should be with family instead of working. Unfortunately, facilities are old. Aircond not strong enough for the hot day for example.
Stayed 2 nights in Jun 2017

6/10 Okay

juliana, johor bahru

Disliked: Cleanliness, property conditions & facilities
Poor housekeeping and room facilities maintenance
First thing I observed when checking in was a dusty floor with poor bathroom maintenance. I need to call housekeeper and maintenance guy to redo the cleaning and fix the pipe before I could use the room. It was very frustrating!
Stayed 2 nights in Jun 2017

8/10 Good

Verified traveller

Liked: Staff & service
Not bad
Room no 611, need to work on cleanliness of the toilet. I am not a fussy type but please look into it seriously. Mini fridge out of service but was given a replacement by the technician guy. Not a bad stay with hotel overlooking the beach and village area.

2/10 Terrible

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
Not nice experience.
Check out after 1 hour register.At the counter found out that the pool is under maintenance.The reason we choose this hotel is because its near to the beach and got swimming pool.Sound good for our kids to enjoy the stay.But with the pool under maintenance,now it turn down the mood.Nevermind we said just check in first,we still have the beach.We got room at level 6.The surrounding is quiet.When we enter the room,the condition is really not to our expectations.The room looks simple and got damp smell,like wood.They should put air freshner in the room.The bed and pillow also got smell like not been washed for long time.The view from balcony also not nice,many cigarette buts on the floor.All the first impression is a bad impression.We were thinking to find another hotel because this will be a terrible trip if we continue to stay.We did not inform or call the manegement to change room because we dont feel like staying.Then we just check out within 1 hour stay.

8/10 Good

Verified traveller

Life is a beach.
The deluxe room was not bad, value for price and love the place as just opposite the sea. The beach is clean and not crowded, had a good time bringing my little one playing playing in the sand. Next to the hotel is local food shop, and plenty of inconvenience store. However, it is so unfortunate that during my stay the swimming pool is closed for maintenance service, no heads up was given and its quite a disappointment as my center of interest for the holiday is the pool! Overall, a pleasant stay with the amount of money that you are paying.

6/10 Okay

Nor Ain

Disliked: Room comfort
Nice place..

6/10 Okay

syahidah

Nice hotel
Nice place to stay. Great location. Near to the beach. Next to the medan selera.

8/10 Good

jamilah, kuala lumpur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel, serene environment fronting beach..
Rooms are spacious, clean and comfortable and variety of menu to choose from for morning breakfast..

8/10 Good

Abdul Aziz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room considered best room to me and I feel comfortable and enjoy my sleeping times with the scenery of the Malay surrounding kampong.

8/10 Good

Verified traveller

Liked: Cleanliness

8/10 Good

Verified traveller

Liked: Cleanliness