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Ulasan tentang Hotel Bendahara

3 out of 5
Hotel Bendahara
Lot 769, Kawasan Bandar XXI, Jalan Bendahara, Malacca City, Malacca

Ulasan

6.4
Penilaian 10 - Cemerlang. 10 daripada 147 ulasan" "
Penilaian 8 - Baik. 51 daripada 147 ulasan" "
Penilaian 6 - Boleh diterima. 46 daripada 147 ulasan" "
Penilaian 4 - Lemah. 29 daripada 147 ulasan" "
Penilaian 2 - Teruk. 11 daripada 147 ulasan" "

6.4/10

Kebersihan

6.4/10

Kakitangan & perkhidmatan

3.6/10

Kemudahan

6.2/10

Keadaan hartanah & kemudahan

Ulasan

4/10 Lemah

Oi keat

Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 3 malam pada Okt 2019
Respons daripada Front Office Team pada 8 Nov 2019
Dear guests, we thank you for your kind feedback. We will always welcome a positive and buiding feeback. Thank you for staying with us.

2/10 Teruk

Sha, Johor

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Hotel yang bagus tetapi staff terlalu teruk
Sarapan yang paling teruk.. staff yang kurang ajar
Menginap 1 malam pada Ogo 2018

6/10 Boleh diterima

Pengembara yang disahkan

Pelbagaikan menu sarapan..
Ok la...
Menginap 1 malam pada Dis 2017

8/10 Baik

kamarul, Negeri Sembilan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keselesaan bilik
1st saya check in hotel in semuanya baik sahaja. Tetapi kemudahan seperti air di dalam bilik air yang tidak laju alirannya menjadi masalah kepada kami. 2. Menu untuk breakfast juga terlalu sedikit disediakan. Mee goreng yang di sajikan berasa tawar. Tidak banyak pilihan. 3. Siaran tv di bilik 102 juga tidak jelas. Walaupun siaran yang terdapat hanya siaran basic sahaja tetapi saya berharap ia jelas. TV3 pon tak dapat tengok..sedihhh..
Menginap 2 malam pada Nov 2017
Respons daripada lanzz pada 4 Dis 2017
Thank you for your comment. really appreciate.will look into this matter urgently.

8/10 Baik

Hanif

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Okt 2017

10/10 Cemerlang

Hanif

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Okt 2017

10/10 Cemerlang

Hanif

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Okt 2017

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Nice hotel
Great

10/10 Cemerlang

Patsy

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Hotel bersih dan dekat tempat pelancongan
Shower curtain diperlukan

8/10 Baik

JAMIL, Skudai

Sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
Semuanya ok.bilik yg selesa berpatutan dgn harganya.

6/10 Boleh diterima

nurul

6/10 Boleh diterima

Ok tp pelik

Sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
Tidak sukakan: Kakitangan & perkhidmatan

8/10 Baik

Ethaniel

Sukakan: Kebersihan, kakitangan & perkhidmatan, keselesaan bilik
Menginap 1 malam pada Feb 2020

4/10 Lemah

Pengembara yang disahkan

Tidak sukakan: Kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Menginap 1 malam pada Jan 2020

6/10 Boleh diterima

DOREEN

Mengembara bersama kumpulan
Tidak sukakan: Keselesaan bilik
Menginap 1 malam pada Dis 2019

2/10 Teruk

Pengembara yang disahkan

Menginap 1 malam pada Nov 2019

8/10 Baik

Pengembara yang disahkan

Menginap 1 malam pada Sep 2019
Respons daripada Mani pada 2 Okt 2019
thank you for the Good score

4/10 Lemah

Pengembara yang disahkan

Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Keadaan hartanah & kemudahan
Get what you pay for.
Front desk receptionist who attended to me at check-in was helpful and professional. Was given a room that has a nasty odour; like wet blankets left in a room. Room was changed to my request. Next room was ok, but air-conditioning was noisy. In the evening I asked another person at front desk if they could send someone to have a look at the aircon; nobody came. Gave up. I guess for the price I paid, couldn't expect much. Lucky it was only a night stay. Staff there is friendly.
Menginap 1 malam pada Sep 2019
Respons daripada Mani pada 28 Sep 2019
Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us.we are sincerely concerned and apologize that we fell short on your expectations in some area.Your helpful comments are much appreciated,and your feedback will help us to continually improve the standard of facilities offered to all our guests.Looking forward to see you again in the near future. Regards air-con we will proceed immediate maintenance work.

6/10 Boleh diterima

Pengembara yang disahkan

Location was good, as it's near the Jonker Street.
Menginap 2 malam pada Ogo 2019
Respons daripada Mani pada 6 Sep 2019
Thank you for the review that We're located near walking distance -Medical/Shopping/foods.

2/10 Teruk

Iza

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Never ever stay in this hotel again.
The hotel staff was not helpful at all.. came at 12.30 to early check in.. but couldnt.. Came back at 3pm to check in, the staff said we didnt book and didnt pay.. at the end we decided not to check in. Wondering if we can have the refund for not staying..
Menginap 1 malam pada Ogo 2019

8/10 Baik

SWAN ENG

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
LOCATION IS GOOD AND STAFFS ARE FRIENDLY.
Menginap 1 malam pada Ogo 2019
Respons daripada Mani pada 6 Sep 2019
Thank you for the positive comments

4/10 Lemah

Pengembara yang disahkan

Sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Tidak sukakan: Kemudahan
Menginap 1 malam pada Ogo 2019
Respons daripada EYAN pada 6 Sep 2019
Dear valued guest, Thank you for staying with us. We will ensure our service will be improved better day by day. Hope to see you again soon. Sincerely, Bendahara Hotel Management.

10/10 Cemerlang

GTR

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
5mins walk to Jonker St n Hardrock 👍
Menginap 1 malam pada Jun 2019
Respons daripada Mani pada 28 Sep 2019
Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us.Looking forward to see you again in the near future.

8/10 Baik

Pengembara yang disahkan

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Average property.. Convenient location
Menginap 2 malam pada Mei 2019
Respons daripada Mani pada 28 Sep 2019
Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us.

4/10 Lemah

Pengembara yang disahkan

Tidak sukakan: Kebersihan
Get what you pay
Im being told that my booking is not in system and take about 10min to check. Downstair is indian store. Room with no toilet paper, tooth brush and etc... need to request from reception.
Menginap 2 malam pada Mei 2019
Respons daripada M.M pada 28 Sep 2019
Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us.we are sincerely concerned and apologize that we fell short on your expectations in some area. However we don't have any Indian store at our property all the amenities standard set-up at rooms at this property. any way your helpful comments are much appreciated,and your feedback will help us to continually improve the standard of facilities and services offered to all our guests.Looking forward to see you again in the near future.ear Guest.

6/10 Boleh diterima

Lee teng

Sukakan: Kakitangan & perkhidmatan
Menginap 1 malam pada Apr 2019

8/10 Baik

Joseph Dorai

Sukakan: Kebersihan, kakitangan & perkhidmatan
The counter staff and the house keeping staff are very friendly and efficient. Nice location.
Menginap 2 malam pada Mac 2019
Respons daripada qilla pada 4 Apr 2019
Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
overall everything good. value for money.
Menginap 1 malam pada Feb 2019
Respons daripada Qilla pada 4 Apr 2019
Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades

8/10 Baik

miza, Pahang

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan
Recommended..
Menginap 1 malam pada Feb 2019
Respons daripada qilla pada 4 Apr 2019
Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades

6/10 Boleh diterima

Pengembara yang disahkan

Tidak sukakan: Kakitangan & perkhidmatan, kemudahan
Location and roominess
Menginap 2 malam pada Feb 2019
Respons daripada qilla pada 4 Apr 2019
Thank you for taking the time to review our property, your comments are very much valued. We appreciate your comments regarding our customer service and ongoing upgrades

6/10 Boleh diterima

Rose, JB

Sukakan: Kebersihan
Tidak sukakan: Keadaan hartanah & kemudahan
Nice Hotel and good location middle of town.
Menginap 1 malam pada Jan 2019
Respons daripada Mani pada 28 Sep 2019
Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us.

4/10 Lemah

Maya Kaur

Tidak sukakan: Keadaan hartanah & kemudahan
Menginap 1 malam pada Dis 2018

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Nice hotel to stay for short term.
Menginap 1 malam pada Dis 2018
Respons daripada Mani pada 28 Sep 2019
Dear Guest, Thank you for having taken your time to provide us with your valuable feedback relating to your stay with us.

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Nice place. Good staff. Ample choices of breakfast buffet.10 to 15mins walking distance to convenience store,mamak place n historical site. I will go there again if in melaka.
Menginap 1 malam pada Nov 2018

4/10 Lemah

tie, KUALA LUMPUR

Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Keadaan hartanah & kemudahan
Wifi is under maintenance. Aircond not service because it not cold. Hotel not clean because we found fall hair on the floor.
Menginap 1 malam pada Nov 2018

4/10 Lemah

Carmen

Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
Despite strategic location and friendly staffs, the hotel is at their worst condition which include not functioning hot water, slow drain of basin water, room is hot although air-conditioner had been on for hours, stained bed sheet, no wifi although they written they have it, air in hotel room is not circulate and spoilt carpet at the corridor and most of us was about to fell each time passing it. Luckily, the staff said that they are upgrading the hotel. But as for now, this is the worst hotel that I had ever stay in Malacca which it does not worth the price that I've paid.
Menginap 1 malam pada Nov 2018

4/10 Lemah

Daniel, Johor

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Room cleanliness very bad and I saw cockroaches Room remedies was not available as per listed Second shift staff was not aware of WiFi issue
Menginap 2 malam pada Nov 2018

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Okt 2018

4/10 Lemah

Kelvin, Singapore

Tidak sukakan: Keadaan hartanah & kemudahan
No breakfast on for my 1st night of stay. No make up room and exchange towel even though requested them to do so..
Menginap 2 malam pada Sep 2018

2/10 Teruk

sc

Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Booked with breakfast but no breakfast provide.
very dirty room, long hair and dust everywhere,... on bed, toilet, floor,..even found hair attached the "washed towel" they provided. hot shower not hot, I felt even cold. and I don't think they change the bed sheet.. terrible experience!
Menginap 1 malam pada Jun 2018

4/10 Lemah

Pengembara yang disahkan

Sukakan: Keselesaan bilik
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Bad experience
First night room corridor all without lights on after request they switch on. There's cockroaches, spider web and ants around the room and bathroom. Water pressure was small, room and lobby has a bad smell. 1st day no breakfast due to chef sick. First and last staying this hotel....
Menginap 3 malam pada Jun 2018

6/10 Boleh diterima

WAI LING

Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
5點去到Check in時話冇我record, 而且沒有理會我，這個女士態度差，我在hotel.com book房，成日拎agoda既記得號碼話要這個號碼，我解釋不是此網站book房，她完全不明白，還叫我一個鐘頭後再來check, 我和男友及友人只好外出吃點東西後再去，7點去到仍然說我沒有紀錄，我很勞氣問究竟你識唔識搵紀錄，她找了另一人幫我check, 另一肥男同事即刻check到我book了2間房，叫我再等半個小時，因為未執房，我只好呆坐lobby等，這個女人完全沒有說sorry, 態度極差，下次不會再入住這間酒店！酒店對面有7-11方面買野，附近有觀光景點，行夜市大概20分鐘，價格比其他酒店平
Menginap 1 malam pada Jun 2018

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
Generally it was comfortable. Breakfast could be improved.
Menginap 2 malam pada Apr 2018

6/10 Boleh diterima

Cate , New York

Sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Affordable hotel and near to the town
Easy parking, nice hotel but not variety channel of television
Menginap 1 malam pada Apr 2018

10/10 Cemerlang

Mohamed Razak

Sukakan: Kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

6/10 Boleh diterima

Pengembara yang disahkan

Tidak sukakan: Kakitangan & perkhidmatan
Good location but poor service
Was back in the hotel at around 3pm. There was no housekeeping, so we called for housekeeping but no one came when we left for dinner at 5.30pm. We had a chat with the reception about the housekeeping while on the way out. Guess what, the room was still the same when we returned at 11pm. Had to go down personally to request for toiletries. Very bad experience
Menginap 2 malam pada Mac 2018

4/10 Lemah

Azrie, Kuala Lumpur Malaysia

Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
Dissatisfaction
It totally different what the offer from the expedia...beside that the environment n condition of the hotel is not comfortable...the bathroom also not repair perfectly...
Menginap 2 malam pada Mac 2018

4/10 Lemah

Pengembara yang disahkan

Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
Not recommended at all
If you have to stay at this hotel, please do expect: - dusk everywhere - broken shower holder - dirty toilet - broken toilet door lock - broken tv remote control - very simple breakfast.most vegetable.dont have even chicken meat in noodle soup or fried noodle/rice - no telephone line. Cannot even call the receptionist. Overall very disapointed.
Menginap 1 malam pada Mac 2018

8/10 Baik

Sweet, Singapore

Sukakan: Kakitangan & perkhidmatan
Near amenities
I stayed in room 104, water basin tap was not tighten, it move when u turn on or off the tap. Additionally hot and cold water shower mixer was reverse ,turning to my left was hot water instead of cold water. Air-con was not really cold. This should have been rectify if check was carried out daily during daily cleaning after guest check out. Hopefully this feedback would help out the hotel to be better staying. Thank you
Menginap 2 malam pada Mac 2018

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
部屋にドライヤーがなかったのですが、フロントで貸してもらい助かりました。便利な場所にあり、オランダ広場も楽しめました。
Menginap 1 malam pada Mac 2018