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Ulasan tentang Silka Cheras

3.5 out of 5
Silka Cheras
No 100, Jalan Cheras, Phoenix Business Park, Cheras, Federal Territory of Kuala Lumpur

Ulasan

7.0

Baik

Penilaian 10 - Cemerlang. 43 daripada 317 ulasan" "
Penilaian 8 - Baik. 133 daripada 317 ulasan" "
Penilaian 6 - Boleh diterima. 87 daripada 317 ulasan" "
Penilaian 4 - Lemah. 33 daripada 317 ulasan" "
Penilaian 2 - Teruk. 21 daripada 317 ulasan" "

7.0/10

Kebersihan

7.4/10

Kakitangan & perkhidmatan

6.8/10

Kemudahan

6.8/10

Keadaan hartanah & kemudahan

6.6/10

Mesra alam

Ulasan

4/10 Lemah

Wai Han

Mengembara bersama keluarga
Sukakan: Kebersihan
Tidak sukakan: Kakitangan & perkhidmatan
Menginap 1 malam pada Jun 2023

10/10 Cemerlang

Pengembara yang disahkan

Pengembara perniagaan, Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Amat selesa
Menginap 1 malam pada Jul 2019
Respons daripada The Management pada 8 Ogo 2019
Dear Valued Guest, Warmest greetings from Silka Cheras Kuala Lumpur. We very much appreciate your reviews regarding your recent stay with us. We're happy to know that you enjoyed a comfortable stay with us and this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, The Management

10/10 Cemerlang

ONG

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Helpful staff
The staff are very helpful in booking.
Menginap 1 malam pada Jan 2019
Respons daripada The Management pada 28 Jan 2019
Dear ONG, Warmest greetings from Silka Cheras Kuala Lumpur. Thank you for your generous feedback with us about your stay. We are delighted to read that you had a great experience with us and we would be more than happy to extend the same quality service to you at any given opportunity. We truly appreciate your support and we hope to welcome you again soon. Best regards, The Management

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
GOOD PRICE
The room is nice and comfortable
Menginap 2 malam pada Okt 2018
Respons daripada The Management pada 11 Nov 2018
Dear Valued Guest, Warmest greetings from Silka Cheras. Thank you for your feedback. We truly appreciate your support and we hope to welcome you again in the near future. Best regards, The Management

8/10 Baik

Liza

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Best sangat berbaloi dengan harga
Menginap 2 malam pada Sep 2018
Respons daripada The Management pada 24 Sep 2018
Dear Liza, Greetings from Silka Cheras, Kuala Lumpur. Thank you for your generous feedback with us about your stay. We are delighted to read that you had a great experience with us and we would be more than happy to extend the same quality service to you at any given opportunity. We truly appreciate your support and we hope to welcome you again soon. Regards, The Management

8/10 Baik

nasrul

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Ogo 2018
Respons daripada The Management pada 14 Ogo 2018
Dear nasrul, Greetings from Silka Cheras, Kuala Lumpur. Thank you for your feedback regarding you stay with us. We truly appreciate your support and hope to welcome you again in the near future. Regards, The Management

8/10 Baik

rosli, johor

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
hotel yg cantik n bagus
hotel yang bagus degan kemudahan membeli belah berhampiran dengan jalan utama
Menginap 1 malam pada Ogo 2018
Respons daripada The Management pada 6 Ogo 2018
Dear rosli, Greetings from Silka Cheras, Kuala Lumpur. Thank you so much for your feedback and we hope to welcome you again in the near future. Regards, The Management

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
Hotel yang bagus dan bersih
Bilik yang selesa dan bersih. Kemudahan yang mudah
Menginap 1 malam pada Mac 2018
Respons daripada David Wong - GM, Silka Hotels Malaysia pada 30 Mac 2018
Dear Valued Guest, Warm greetings from Silka Cheras Kuala Lumpur. hank you for rating our hotel and sharing your feedback. We hope you enjoyed your stay with us and look forward to welcoming you again soon.

8/10 Baik

leeya, pahang

Sukakan: Kebersihan, kakitangan & perkhidmatan
Hotel yang berpatutan dan bagus
hotel bersebelahan mall dan mudah mendapatkan pengangkutan awam. Mempunyai parking yang banyak dan selamat. Kakitangan pon ok..
Menginap 3 malam pada Okt 2017
Respons daripada David Wong-General Manager, Silka Hotels Malaysia pada 16 Nov 2017
Dear Leeya, Warm greetings from Silka Cheras Kuala Lumpur. Thank you for rating us and sharing your feedback. We have taken note of how we can further improve to better serve our guests, and hope you will give us a chance to welcome you back soon.

6/10 Boleh diterima

Pengembara yang disahkan

good
Nice

10/10 Cemerlang

ILIAS FAZNA

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik

8/10 Baik

SUHAIMI, Dungun

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Silka hotel Cheras
Servis yang baik serta cukup selesa. Fasiliti yang baik. Sesuai untuk ketenangan

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
keseluruhan bagus cuma check in lembab sedikit
pada mula agak kecewa kerana check in lewat 6.30 petang kerana menurut staff bilik tidak sempat disediakan cepat kerana sehari sebelum room penuh. Sepatutnya sekiranya terjadi seperti itu tetamu boleh mendapat free beverage or any compliment ketika menunggu.

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
hotel terbaik
Terbaik

6/10 Boleh diterima

MOHD FAIZUL AZLAN, Kelantan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Highly Recommended
Selesa dan service y cemerlang

6/10 Boleh diterima

Chan

Mengembara bersama pasangan
Tidak sukakan: Kebersihan
Need more security
Menginap 2 malam pada Mac 2024

10/10 Cemerlang

Tsang

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Good have a MRT station , Bad is the shopping mall all shop are closed empty ...
Menginap 2 malam pada Dis 2023

6/10 Boleh diterima

Victor

Mengembara bersama keluarga
Sukakan: Keselesaan bilik
Menginap 2 malam pada Mei 2023

8/10 Baik

WEN WEN

Menginap 6 malam pada Mei 2023

8/10 Baik

Arend Jan

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan
Hotel is netjes. Het restaurant is alleen open voor ontbijt en lunch. Het winkelcentrum naast het hotel is verouderd, waardoor er nog maar weinig winkels in zitten.
Menginap 4 malam pada Feb 2023

4/10 Lemah

OOI

Mengembara bersama kumpulan
Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kebersihan
not as good as before
the cleanliness of the hotel really need to improve. the pillows, pillow cases are molded and smelly. the toilet bowl are stained.
Menginap 2 malam pada Dis 2020

2/10 Teruk

Josephon Junction

Pengembara perniagaan
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
特别差，明明订的是大床房，到酒店说只有标准间了？也没有提前说一声
Menginap 1 malam pada Dis 2020

6/10 Boleh diterima

Abd Rahim

Mengembara bersama keluarga
I have stayed at Silka Cheras a
Menginap 2 malam pada Sep 2020

4/10 Lemah

Ghuan

Sukakan: Kakitangan & perkhidmatan
There is no hot water in the bath room (Maybe the water heater is malfunctioning) Also, there is no towels when I checked in the room, have requested from the staff for few times, and it was delivered after an hour Thus, do not have any restaurant beside the mall, have to drive out or delivery for food
Menginap 1 malam pada Sep 2020

10/10 Cemerlang

Sri

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Clean & comfort
worth for price for stay. But no any restaurent in the mall beside old town. Very less option for customer to dine in. Need to go out or order online delivery.
Menginap 1 malam pada Ogo 2020

6/10 Boleh diterima

chan

Menginap 1 malam pada Ogo 2020

8/10 Baik

Christopher

Pengembara perniagaan
Sukakan: Kebersihan, keadaan hartanah & kemudahan, keselesaan bilik
The hotel is located jus
Menginap 1 malam pada Ogo 2020

4/10 Lemah

Chu

Pengembara perniagaan
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
Condition worst
Menginap 1 malam pada Ogo 2020

10/10 Cemerlang

Pengembara yang disahkan

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Good
Just a great place to stay
Menginap 1 malam pada Jul 2020

8/10 Baik

EsmondLee, KK

Pengembara perniagaan, Mengembara bersama pasangan
Sukakan: Kakitangan & perkhidmatan
In need of more cleanliness in the room & hopefully be able to provide Disposable toothbrushes & toothpaste for much conveniently.
Menginap 1 malam pada Jul 2020

10/10 Cemerlang

Irni suryani

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Jul 2020

8/10 Baik

G L

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 3 malam pada Jul 2020

6/10 Boleh diterima

Noraini

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan
Menginap 1 malam pada Jul 2020

8/10 Baik

Mohd Nazarudin

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Jan 2020
Respons daripada The Management pada 10 Feb 2020
Dear Mohd Nazarudin, Warmest greetings from Silka Cheras Kuala Lumpur. Thank you for the great rating. We certainly look forward to your next visit. Best regards, The Management

8/10 Baik

Steve cheah

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Dis 2019
Respons daripada The Management pada 5 Jan 2020
Dear Steve cheah, Warmest greetings from Silka Cheras Kuala Lumpur. Thank you for your review. We are delighted you had enjoyed your stay with us. Thank you again for your feedback and we look forward to welcoming you back again soon. Best regards, The Management

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Hotel bersih,
Menginap 1 malam pada Dis 2019
Respons daripada The Management pada 5 Jan 2020
Dear Guest, Warmest greetings from Silka Cheras Kuala Lumpur. We very much appreciate your reviews regarding your recent stay with us. We're happy to know that you enjoyed a comfortable stay with us and this feedback will serve as an encouragement to all of our associates as we strive to continuously improve the quality of our services. Thank you so much for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, The Management

8/10 Baik

Prakash

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan
Tidak sukakan: Keadaan hartanah & kemudahan
Hotel interior old and smell on room carpet. Light too dimm. Overall just OK.
Menginap 1 malam pada Nov 2019
Respons daripada The Management pada 5 Jan 2020
Dear Prakash, Warmest greetings from Silka Cheras Kuala Lumpur. 店。 Thank you for your positive review. We appreciate very much your wonderful feedback. We are pleased to hear that you had an enjoyable stay with us. We have also noted your feedback on the other issues and will address them to ensure a better guest experience in the future. Thank you for your patronage and we certainly look forward to welcoming you back again soon. Best regards, The Management

2/10 Teruk

Pengembara yang disahkan

Mengembara bersama keluarga
Tidak sukakan: Kebersihan, kakitangan & perkhidmatan
Avoid if you have a choice.
The breakfast was the absolute worst I’ve had in all my stay in hotels all over the world. Coffee was tasteless, food was barely replenished and badly cooked, as if in a rush. After the first day’s breakfast that we paid for during the stay, we decided to forfeit the rest of the breakfasts at the hotel during the stay. Hotel has zero facilities and not helped by the fact that the adjoining shopping centre is a near deserted building. Never would I want to consider staying here again.
Menginap 3 malam pada Okt 2019
Respons daripada The Management pada 14 Nov 2019
Dear Guest, Greetings from Silka Cheras Kuala Lumpur. Thank you for your feedback regarding your stay with us. We've relayed the issues mentioned to the F&B and Kitchen team for their immediate attention as well as urgent assessment. We appreciate you sharing your concerns and it is our hope that you will give us the opportunity to serve you better in the near future. Regards, The Management

8/10 Baik

MOHD YAAKUB

Menginap 1 malam pada Okt 2019

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Good budget hotel
Comfort stay
Menginap 1 malam pada Okt 2019
Respons daripada The Management pada 14 Nov 2019
Dear Guest, Warmest greetings from Silka Cheras Kuala Lumpur. We very much appreciate your reviews regarding your recent stay with us. We're happy to know that you enjoyed a comfortable stay with us and this feedback will serve as an encouragement to all of our associates as we strive to continuously improve the quality of our services. Thank you so much for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, The Management

4/10 Lemah

Chong

Mengembara bersama pasangan
Sukakan: Kakitangan & perkhidmatan
Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
跟老公入住了這家hotel，打開房門已經覺得環境很陳舊，墻壁很多裂痕，地下周圍也有點骯臟，廁所板搖搖晃晃，沒有牙刷牙膏等基本用品（要打去櫃枱才會幫你提供）。 整個感覺是超失望！
Menginap 2 malam pada Okt 2019
Respons daripada The Management pada 14 Nov 2019
Dear Chong, Greetings from Silka Cheras Kuala Lumpur. Thank you for rating us and sharing your feedback. We sincerely apologise for the unsatisfactory experience in some areas during your stay, and rest assured we will work on improvements for a better guest experience in future. We hope you will give us a chance to welcome you again. Regards, The Management

6/10 Boleh diterima

Val

Pengembara perniagaan
Tidak sukakan: Kebersihan, kemudahan
Pro: connected to the mall Cons: staff unfriendly, stains on room’s carpet
Menginap 4 malam pada Okt 2019
Respons daripada The Management pada 14 Nov 2019
Dear Val, Greetings from Silka Cheras Kuala Lumpur. Thank you for sharing this review with us. It is an anguish to know that our associates could not deliver the standard service as requested by your goodself during your last stay with us. This review has been communicated to the concerned team members stationed at the Reception counter as mentioned. We will ensure that this issue will not recurrence in the near future. Do accept our apologies on the stay experience and we look forward to your next stay for us to be in better service to you. Regards, The Management

6/10 Boleh diterima

LIM

Tidak sukakan: Kebersihan
Menginap 1 malam pada Sep 2019
Respons daripada The Management pada 12 Sep 2019
Dear LIM, Greetings from Silka Cheras Kuala Lumpur. Thank you for your feedback regarding your stay with us. We appreciate your support and hope to welcome you again in the near future. Regards, The Management

6/10 Boleh diterima

Pengembara yang disahkan

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan
no further comments as the roperties is a bit ol and need some improvement to the facilities
Menginap 2 malam pada Sep 2019
Respons daripada The Management pada 12 Sep 2019
Dear Guest, Greetings from Silka Cheras Kuala Lumpur. Thank you for rating us and sharing your feedback. We sincerely apologise for the unsatisfactory experience in some areas during your stay, and rest assured we will work on improvements for a better guest experience in future. We hope you will give us a chance to welcome you again. Regards, The Management

8/10 Baik

Crystall_moon

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Mainly bcos this property is near to my fren's house. But overall, the room is good, clean & no foul smell
Menginap 2 malam pada Sep 2019
Respons daripada The Management pada 12 Sep 2019
Dear Crystall_moon, Warmest greetings from Silka Cheras Kuala Lumpur. We very much appreciate your reviews regarding your recent stay with us. We're happy to know that you enjoyed a comfortable stay with us and this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, The Management

8/10 Baik

Md Asri

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Ogo 2019
Respons daripada The Management pada 12 Sep 2019
Dear Md Asri, Greetings from Silka Cheras Kuala Lumpur. Thank you for your feedback regarding your stay with us. We truly appreciate your feedback and hope to welcome you again in the near future. Regards, The Management

8/10 Baik

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Menginap 1 malam pada Ogo 2019
Respons daripada The Management pada 12 Sep 2019
Dear Guest, Warmest greetings from Silka Cheras Kuala Lumpur. Thank you for your feedback regarding your stay with us. We truly appreciate your support and hope to welcome you again in the near future. Regards, The Management

8/10 Baik

Pengembara yang disahkan

Menginap 1 malam pada Ogo 2019
Respons daripada The Management pada 12 Sep 2019
Dear Guest, Warmest greetings from Silka Cheras Kuala Lumpur. Thank you for your feedback regarding your stay with us. We truly appreciate your support and hope to welcome you again in the near future. Regards, The Management

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
it was in a great location. it was near a mrt station, and the mall next door had a pet show
Menginap 1 malam pada Ogo 2019
Respons daripada The Management pada 12 Sep 2019
Dear Guest, Warmest greetings from Silka Cheras Kuala Lumpur. Thank you for your comments and reviews. Indeed, our location is part of our main attraction here, as well as our services and associates. We truly appreciate your support and we hope to welcome you again soon. Best regards, The Management

8/10 Baik

Muhammad

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Ogo 2019
Respons daripada The Management pada 12 Sep 2019
Dear Muhammad, Greetings from Silka Cheras Kuala Lumpur. Thank you for your feedback regarding your stay with us. We appreciate your support and hope to welcome you again in the near future. Regards, The Management