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Ulasan tentang PARKROYAL Serviced Suites Kuala Lumpur

5 out of 5
PARKROYAL Serviced Suites Kuala Lumpur
No. 1, Jalan Nagasari, Off Jalan Raja Chulan, Kuala Lumpur

Ulasan

9.0

Hebat

Penilaian 10 - Cemerlang. 1139 daripada 2017 ulasan" "
Penilaian 8 - Baik. 690 daripada 2017 ulasan" "
Penilaian 6 - Boleh diterima. 129 daripada 2017 ulasan" "
Penilaian 4 - Lemah. 36 daripada 2017 ulasan" "
Penilaian 2 - Teruk. 23 daripada 2017 ulasan" "

9.0/10

Kebersihan

9.0/10

Kakitangan & perkhidmatan

8.4/10

Kemudahan

8.8/10

Keadaan hartanah & kemudahan

8.2/10

Mesra alam

Ulasan

8/10 Baik

su

Mengembara bersama keluarga
Sukakan: Kebersihan, keselesaan bilik
NEW experience at parkroyal hotel
not suitable if travel with kids, excellent for night life for couple, single and friends
Menginap 1 malam pada Jun 2023
Respons daripada Bernard Sebastian, General Manager pada 9 Jun 2023
Dear Su,Thank you for the review and we look forward to welcoming you back very soon. Sincerely,Bernard Sebastian

4/10 Lemah

Choon Chait

Menginap 1 malam pada Jul 2022
Respons daripada Bernard Sebastian pada 16 Ogo 2022
Dear Choon Chait, Thank you for your feedback and we are sorry to note that your recent stay experience had fallen short of expectations. Sincerely apologise, we highlighted for further improvement Kind regards Bernard Sebastian

10/10 Cemerlang

Said

Mengembara bersama keluarga
Sukakan: Kemudahan
Perfect, and the staff is great and very Nice
Menginap 3 malam pada Mei 2024
Respons daripada Bernard Sebastian, General Manager pada 21 Mei 2024
Dear Said,Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely,Bernard Sebastian

10/10 Cemerlang

Ken

Menginap 2 malam pada Mei 2024
Respons daripada Bernard Sebastian, General Manager pada 20 Mei 2024
Dear Ken,Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely,Bernard Sebastian

8/10 Baik

TAMU

Pengembara perniagaan
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
部屋は広い、シャワーは強い、ブレックファーストは種類多くない、駅からのアクセスは良い、近隣にコンビニ、飲食店、ショッピングモール有り。
Menginap 3 malam pada Mei 2024
Respons daripada Bernard Sebastian, General Manager pada 20 Mei 2024
Dear Tamu,Thank you for the review and we look forward to welcoming you back very soon. Sincerely,Bernard Sebastian

8/10 Baik

Momose

Sukakan: Kebersihan, keadaan hartanah & kemudahan
キッチン付きなのがとても良かった。 一人なのにめちゃくちゃ広い部屋でした。 フルーツカットしやすかったし、大きな冷蔵庫は買って来たフルーツや、ヨーグルトもしっかり保存できた。 電子レンジ？らしき物でパンを温めようとしたが、使い方が今一つ分からず。 パンは温められたけど、パチパチ？して、少し遠出ドキドキした。使用方法がわかるとさらに良い。
Menginap 4 malam pada Mei 2024
Respons daripada Bernard Sebastian, General Manager pada 20 Mei 2024
Dear Jerry M,Thank you for the review and we look forward to welcoming you back very soon. You may call for assistance and we are glad to assist our guest. Sincerely,Bernard Sebastian

10/10 Cemerlang

Farah

Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
I stayed for 6 nights at Park Royal, the suite was very comfortable and the hotel was clean and in a very good location for anyone wanting to stay in the Bukit Bintang area. It was also quiet at night, which I really appreciated. The staff at the hotel were all friendly and professional, I would definitely stay again if I ever get another chance to travel to KL.
Menginap 6 malam pada Apr 2024
Respons daripada Bernard Sebastian, General Manager pada 17 Mei 2024
Dear Farah,Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely,Bernard Sebastian

10/10 Cemerlang

Andrii

Mengembara bersama keluarga
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
All good
Menginap 5 malam pada Mei 2024
Respons daripada Bernard Sebastian, General Manager pada 13 Mei 2024
Dear Andrii,Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely,Bernard Sebastian

10/10 Cemerlang

Loan

Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Great for everything
Menginap 3 malam pada Mei 2024
Respons daripada Bernard Sebastian, General Manager pada 13 Mei 2024
Dear Loan,Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely,Bernard Sebastian

8/10 Baik

Zuhaili

Mengembara bersama pasangan
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Spacious living area. Walking distance to bukit bintang, massage and jln alor for seafood
Menginap 4 malam pada Mei 2024
Respons daripada Bernard Sebastian, General Manager pada 13 Mei 2024
Dear Zuhaili,Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely,Bernard Sebastian

8/10 Baik

Ohkawa, kameido3-38-16-502

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
アロー通りから近くて食事に困らなかった他、ホテルの前にバーや地元の人が行くインドレストランがありました。 インドレストランは安くて美味しかったです。
Menginap 5 malam pada Apr 2024
Respons daripada Bernard Sebastian, General Manager pada 10 Mei 2024
Dear Ohkawa,Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely,Bernard Sebastian

10/10 Cemerlang

Ahsan-Un-Nayim

Mengembara bersama keluarga dan kanak-kanak, Mengembara bersama keluarga
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Friendly staff
Menginap 10 malam pada Apr 2024
Respons daripada Bernard Sebastian, General Manager pada 13 Mei 2024
Dear Ahsan-Un-Nayim,Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely,Bernard Sebastian

10/10 Cemerlang

Koji

Menginap 5 malam pada Apr 2024

10/10 Cemerlang

Travis Chi-Leung

Mengembara bersama keluarga
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Roomy, comfortable, clean, great services. Recommended.
Menginap 6 malam pada Apr 2024
Respons daripada Bernard Sebastian, General Manager pada 9 Mei 2024
Dear Travis,Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely,Bernard Sebastian

10/10 Cemerlang

TAKESHI

Sukakan: Kebersihan, keadaan hartanah & kemudahan
Menginap 4 malam pada Mei 2024
Respons daripada Bernard Sebastian, General Manager pada 10 Mei 2024
Dear Takeshi,Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely,Bernard Sebastian

10/10 Cemerlang

iris

Menginap 6 malam pada Apr 2024

10/10 Cemerlang

Abhijeet

Mengembara bersama keluarga
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Excellent location and well kept
Menginap 2 malam pada Apr 2024
Respons daripada Bernard Sebastian, General Manager pada 7 Mei 2024
Dear Abhijeet,Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely,Bernard Sebastian

4/10 Lemah

genki

Mengembara bersama keluarga dan kanak-kanak, Mengembara bersama keluarga
Tidak sukakan: Kemudahan
口コミをみてこちらのホテルを選びました。 大人2人子供3人、5泊させていただきました。 夫が誕生月ということで特典メールが届いていたので、チェックイン時に今回の旅で使えるか聞いたら使えないと。残念でした。 一番困ったのは、滞在中一度も温かいお湯がでなかったことです。 私たちが泊まった窓からの景色はあまりよくなくて、さらに残念に感じました。 マレーシアは環境税もかかるみたいで、ホテルで支払うよういわれました。 勉強不足で知らなかったので、初め戸惑いました。 お部屋の掃除は、毎日してくれます。お皿も洗ってくれて丁寧です。 スタッフさんは、人によりますが優しい方もたくさんいます。 来年は別のホテルになるかな？と思います。
Menginap 5 malam pada Apr 2024
Respons daripada Bernard Sebastian, General Manager pada 6 Mei 2024
Dear Genki,Thank you for your candid feedback and we are sorry to note that your recent stay experience had fallen short of expectations. The hot water switch needs to turn on for hot water usage. It takes 20 minutes for water to be hot. We apologise not to inform upon check in. And the Malaysian Tourism Tax (TTx) is a tax of RM10 per room per night charged on any tourist staying at any accommodation premises within Malaysia, collected by the operator under the Tourism Tax Act 2017 (TTx Act). Also, we will take note the area of attention as highlighted for further improvement. Kind regards Bernard Sebastian

8/10 Baik

Shuichi

Sukakan: Kebersihan
Menginap 5 malam pada Apr 2024
Respons daripada Bernard Sebastian, General Manager pada 7 Mei 2024
Dear Shuichi,Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely,Bernard Sebastian

10/10 Cemerlang

MASAKO

Sukakan: Kebersihan
Menginap 4 malam pada Apr 2024
Respons daripada Bernard Sebastian, General Manager pada 16 Mei 2024
Dear Masako,Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely,Bernard Sebastian

8/10 Baik

bikramkoemar

Sukakan: Kebersihan
Menginap 14 malam pada Apr 2024
Respons daripada Bernard Sebastian, General Manager pada 6 Mei 2024
Dear bikramkoemar,Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely,Bernard Sebastian

10/10 Cemerlang

Yamamoto

Mengembara bersama keluarga
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Recommendable, and i will return here for sure. I stayed here for 2 nights. The room was very spacious, well equipped with amenities. I liked the aromatic shampoo and shower gel. There were no USB outlets, thus you need to have your own plugs to charge your devices. Convenient location. 5-7minutes walk to Jalan Alor, 7-10minutes walk to Pavilion mall. You can find a SevenEleven at the ground floor.
Menginap 2 malam pada Apr 2024
Respons daripada Bernard Sebastian, General Manager pada 3 Mei 2024
Dear Yamamoto,Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely,Bernard Sebastian

10/10 Cemerlang

Kawakami

Sukakan: Kebersihan, keadaan hartanah & kemudahan
Menginap 1 malam pada Apr 2024
Respons daripada Bernard Sebastian, General Manager pada 3 Mei 2024
Dear Kawakami,Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely,Bernard Sebastian

10/10 Cemerlang

Abhijeet

Mengembara bersama keluarga
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Excellent staff and location! Well kept property.
Menginap 1 malam pada Apr 2024
Respons daripada Bernard Sebastian, General Manager pada 29 Apr 2024
Dear Abhijeet,Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely,Bernard Sebastian

8/10 Baik

Ng

Sukakan: Kebersihan, keadaan hartanah & kemudahan
Menginap 5 malam pada Mac 2024
Respons daripada Bernard Sebastian, General Manager pada 16 Apr 2024
Dear Ng,Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely,Bernard Sebastian

6/10 Boleh diterima

Geoffrey

Tidak sukakan: Kebersihan, keadaan hartanah & kemudahan
Convent location with spacious rooms including kitchen. Good for large families needing practical living quarters. The cleanliness/age of the bathrooms and furniture though was not very good. Staff were friendly & helpful.
Menginap 1 malam pada Mac 2024
Respons daripada Bernard Sebastian, General Manager pada 16 Apr 2024
Dear Geoffrey,Thank you very much for making time to give us feedback. We’re really sorry for the inconvenience you had. We have addressed this straight away to our staff and escalated it to the management for immediate action; to ensure that this incident is not repeated. Hoping to see you soon!Sincerely,Bernard Sebastian

8/10 Baik

Amit

Mengembara bersama keluarga
Sukakan: Kebersihan, keadaan hartanah & kemudahan
Good service, Bfast has very limited options.
Menginap 4 malam pada Mac 2024
Respons daripada Bernard Sebastian, General Manager pada 3 Apr 2024
Dear Amit,Thank you for taking the time to share your recent stay experience with us. While it was pleasant one in the main, we do note the breakfast area as highlighted for further improvement. Looking forward to welcoming you back soon. Sincerely,Bernard Sebastian

8/10 Baik

John

Mengembara bersama keluarga
Sukakan: Kebersihan
A little dated but it’s 4* not 5* Depending on how much you paid, it’s worth it
Menginap 5 malam pada Mac 2024
Respons daripada Bernard Sebastian, General Manager pada 18 Mac 2024
Dear John,Thank you for your candid feedback and we are sorry to note that your recent stay experience had fallen short of expectations. We do note the area of attention as highlighted for further improvement. Kind regards Bernard Sebastian

10/10 Cemerlang

Loan

Menginap 2 malam pada Mac 2024
Respons daripada Bernard Sebastian, General Manager pada 3 Apr 2024
Dear Loan,Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely,Bernard Sebastian

10/10 Cemerlang

Jean Pascal

Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
On a vraiment était ravi de notre séjour au Park royal ! Une suite au 24eme étage magnifique, très spacieux, calme, lit super confortable… Réceptioniste super chou… Piscine au 31 eme étage agréable avec 2 jacuzzi mais dommage le système de bulles fonctionner pas aux 2 ! Je recommande fortement Prendre absolument les taxi avec Grab !!
Menginap 2 malam pada Mac 2024
Respons daripada Bernard Sebastian, General Manager pada 6 Mac 2024
Dear Jean,Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely,Bernard Sebastian

10/10 Cemerlang

Egang

Sukakan: Kebersihan, keadaan hartanah & kemudahan
The property is Ok..
Menginap 2 malam pada Mac 2024
Respons daripada Bernard Sebastian, General Manager pada 11 Mac 2024
Dear Egang,Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely,Bernard Sebastian

6/10 Boleh diterima

Khaldoun khaled suleiman

So so the property old room somoking smell cockroach ants was in the room
Menginap 1 malam pada Mac 2024
Respons daripada Bernard Sebastian, General Manager pada 3 Mei 2024
Dear Khaldoun,Thank you very much for making time to give us feedback. We’re really sorry for the inconvenience you had. We have addressed this straight away to our staff and escalated it to the management for immediate action; to ensure that this incident is not repeated. Sincerely,Bernard Sebastian

8/10 Baik

R

Sukakan: Kebersihan, keadaan hartanah & kemudahan
overall happy with the stay
Menginap 12 malam pada Feb 2024
Respons daripada Bernard Sebastian, General Manager pada 6 Mac 2024
Dear R,Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely,Bernard Sebastian

10/10 Cemerlang

Pengembara yang disahkan

Pengembara perniagaan
Sukakan: Kebersihan, keselesaan bilik
立地が良いわりにリーズナブル
クアラルンプールのブキビンタン駅から徒歩圏内であり、食事やお酒が飲みたい場合にも選択肢が多い。ホテルは部屋が広く清潔であった。暑いので屋上プールが有り難かった。
Menginap 2 malam pada Feb 2024
Respons daripada Bernard Sebastian, General Manager pada 29 Feb 2024
Dear Valued Guest,Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely,Bernard Sebastian

10/10 Cemerlang

Pratibh

Mengembara bersama pasangan
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Bigger room than expected which felt like you were living in a house
Menginap 4 malam pada Feb 2024
Respons daripada Bernard Sebastian, General Manager pada 29 Feb 2024
Dear Pratibh,Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely,Bernard Sebastian

10/10 Cemerlang

Pengembara yang disahkan

Pengembara perniagaan
Sukakan: Kebersihan, keselesaan bilik
Menginap 2 malam pada Feb 2024
Respons daripada Bernard Sebastian, General Manager pada 29 Feb 2024
Dear Valued Guests,Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely,Bernard Sebastian

10/10 Cemerlang

Kwan Ping

Pengembara perniagaan
Sukakan: Kebersihan, keselesaan bilik
Good place for stay in KL
The location is good. 3min to McDonald, 5min to tourism area. 10min to Pravillion. The room is clean and big. Will stay here again next time
Menginap 3 malam pada Feb 2024
Respons daripada Bernard Sebastian, General Manager pada 18 Mac 2024
Dear Kwan Ping,Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely,Bernard Sebastian

10/10 Cemerlang

Hiba

Sukakan: Kebersihan, keadaan hartanah & kemudahan
Loved how close everything is and how speedy the service is
Menginap 4 malam pada Feb 2024
Respons daripada Bernard Sebastian, General Manager pada 22 Feb 2024
Dear Hiba,Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely,Bernard Sebastian

8/10 Baik

TETSUYA

Sukakan: Kebersihan, keadaan hartanah & kemudahan
Menginap 3 malam pada Feb 2024
Respons daripada Bernard Sebastian, General Manager pada 19 Feb 2024
Dear Tetsuya,Thank you for the review and we look forward to welcoming you back very soon. Sincerely,Bernard Sebastian

10/10 Cemerlang

John

Mengembara bersama pasangan
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Large comfortable suites, excellent pools, great walkable location...can't go wrong with this choice. A special thanks to our excellent room attendant Massud
Menginap 10 malam pada Jan 2024
Respons daripada Bernard Sebastian, General Manager pada 13 Feb 2024
Dear John, Thank you for the wonderful review and for highlighting the excellent service provide by the team, especially our Housekeeping Attendant, Massud. We do look forward to welcoming you back very soon. SincerelyBernard Sebastian

10/10 Cemerlang

Skye

Mengembara bersama pasangan
Sukakan: Kemudahan
close to Raja Chulan monorail station. Even closer to grocery store, many wonderful restaurants and the Skywalk to KLCC. The pools were the perfect temperature and always clean. Breakfast had a multicultural assortment of perfectly prepared foods. The room itself was spotlessly clean, and spacious. Very comfortable stay. This will be my goto hotel whenever I am in KL! 10 out of 5 stars!!
Menginap 7 malam pada Jan 2024
Respons daripada Bernard Sebastian, General Manager pada 7 Feb 2024
Dear Skye,Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely,Bernard Sebastian

10/10 Cemerlang

Allan

Sukakan: Kebersihan, keadaan hartanah & kemudahan
Menginap 1 malam pada Feb 2024
Respons daripada Bernard Sebastian, General Manager pada 7 Feb 2024
Dear Allan,Thank you for review and we look forward to welcoming you back very soon. Sincerely,Bernard Sebastian

8/10 Baik

Sami

Menginap 10 malam pada Jan 2024
Respons daripada Bernard Sebastian, General Manager pada 5 Feb 2024
Dear Sami,Thank you for the review and we look forward to welcoming you back very soon. Sincerely,Bernard Sebastian

8/10 Baik

Ginny

Mengembara bersama kumpulan
Hotel situated well for sightseeing, easy walk into centre and twin towers etc. Breakfast was good with enough choice. Room needs some TLC. Overall very happy with our stay and would stay again when visiting the area.
Menginap 4 malam pada Jan 2024
Respons daripada Bernard Sebastian, General Manager pada 5 Feb 2024
Dear Ginny,Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely,Bernard Sebastian

8/10 Baik

suzana

Mengembara bersama keluarga
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
It is a safe area.
Menginap 2 malam pada Jan 2024
Respons daripada Bernard Sebastian, General Manager pada 5 Feb 2024
Dear Suzana,Thank you for the review and we look forward to welcoming you back very soon. Sincerely,Bernard Sebastian

8/10 Baik

Rahamat

Mengembara bersama keluarga
Sukakan: Kebersihan, keselesaan bilik
The bed is too hard..nned to change it to a soft bed.
Menginap 4 malam pada Jan 2024
Respons daripada Bernard Sebastian, General Manager pada 2 Feb 2024
Dear Rahamat,Thank you for your candid feedback and we are sorry to note that your recent stay experience had fallen short of expectations. We do note the area of attention as highlighted for further improvement. Looking forward to welcoming you back very soon. Kind regards Bernard Sebastian

10/10 Cemerlang

Seokwoo

Mengembara bersama keluarga
Sukakan: Kebersihan, keselesaan bilik
Menginap 3 malam pada Jan 2024
Respons daripada Bernard Sebastian, General Manager pada 2 Feb 2024
Dear Seokwoo,Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely,Bernard Sebastian

8/10 Baik

Kim

Mengembara bersama keluarga
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
Good area, clean and easy access
Menginap 3 malam pada Jan 2024
Respons daripada Bernard Sebastian, General Manager pada 29 Jan 2024
Dear Kim,Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely,Bernard Sebastian

8/10 Baik

margarita

Mengembara bersama kumpulan
Sukakan: Kebersihan, keselesaan bilik
Lägenhetshotell centralt
Mycket fin lägenhet, med fin utsikt, trevlig personal. Med fantastiskt läge i närheten till restaurang, barer, matmaknad, affärer etc.
Menginap 4 malam pada Jan 2024
Respons daripada Bernard Sebastian, General Manager pada 26 Jan 2024
Dear Margarita,Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely,Bernard Sebastian

10/10 Cemerlang

Abhinesh Kumar

Mengembara bersama keluarga
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
It was a nice clean place with great breakfast. A little bit away from shopping malls.
Menginap 7 malam pada Jan 2024
Respons daripada Bernard Sebastian, General Manager pada 23 Jan 2024
Dear Abhinesh,Thank you for the wonderful review and we look forward to welcoming you back very soon. Sincerely,Bernard Sebastian