Suite, 1 Katil Raja (King), Terrace | Ruang tamu | TV LCD, stesen dok MP3
Semak ketersediaan

Ulasan tentang DoubleTree by Hilton Hotel Kuala Lumpur

5 out of 5
DoubleTree by Hilton Hotel Kuala Lumpur
348 Jalan Tun Razak, Kuala Lumpur

Ulasan

8.6

Cemerlang

Penilaian 10 - Cemerlang. 510 daripada 1001 ulasan" "
Penilaian 8 - Baik. 328 daripada 1001 ulasan" "
Penilaian 6 - Boleh diterima. 96 daripada 1001 ulasan" "
Penilaian 4 - Lemah. 49 daripada 1001 ulasan" "
Penilaian 2 - Teruk. 18 daripada 1001 ulasan" "

8.8/10

Kebersihan

8.8/10

Kakitangan & perkhidmatan

8.2/10

Kemudahan

8.4/10

Keadaan hartanah & kemudahan

8.8/10

Mesra alam

Ulasan

6/10 Boleh diterima

Kok Boon

Mengembara bersama keluarga
Sukakan: Kebersihan, keselesaan bilik
Tidak sukakan: Kakitangan & perkhidmatan
Plenty room for improvement.
Despite I had told the receptionist that I booked club room and ask for the location of premier check-in, but the guy still directed me to queue and wait for normal check-in counter, rather than lead me to club lounge for check-in. My booking entitled room upgrade, but the check-in staff not even mentioned that and ignore it. Furthermore, the room is very dated, and have no even a basic coffee machine for club room. Service is not on par with its claimed status. Buffet restaurant was very busy, and understaff, we and other fellow guests need to wait 9-10 minutes to get a seat allocated for buffet breakfast. Food focus on Malaysian cuisines, quality ok but not wide spread.
Menginap 1 malam pada Dis 2023

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Nov 2023

10/10 Cemerlang

Sanghyeon

Menginap 1 malam pada Jun 2023

8/10 Baik

NOLITA

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Jun 2023

10/10 Cemerlang

Ikmal Hisham

Menginap 1 malam pada Mei 2023

10/10 Cemerlang

leong

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Dis 2020
Respons daripada Stephen Magor pada 21 Dis 2020
Dear leong, Thank you for leaving us a perfect rating. I'm glad that everything was to your satisfaction. My team and I look forward to delivering another seamless experience on your next stay! Sincerely, Stephen Magor General Manager

10/10 Cemerlang

Pengembara yang disahkan

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Grat location
Great location at KL station.
Menginap 1 malam pada Jun 2020
Respons daripada Stephen Magor pada 15 Jul 2020
Dear Valued Guest, Thank you for leaving us a great rating and review. I'm glad you had a pleasant stay with us and it's good to know that our convenient location served you well too. Looking forward to welcoming you back hopefully soon! Sincerely, Stephen Magor General Manager

6/10 Boleh diterima

Muhammad Rizuan

Pengembara perniagaan
Tidak sukakan: Kakitangan & perkhidmatan
cookies.
Daftar masuk cookies tidak di beri.
Menginap 3 malam pada Jan 2020
Respons daripada Stephen Magor pada 11 Feb 2020
Dear Muhammad Rizuan, Thank you for leaving us your feedback. I'm sorry to hear you were less than impressed with our team's service due to the missed welcome cookie we promised. Rest assured your constructive comment will surely be shared with them for further improvement. I hope we'll be able to welcome you back next time for a renewed stay, so you can truly experience the warm hospitality Hilton's renowned for. Sincerely, Stephen Magor General Manager

8/10 Baik

Mohd Qhairul

Menginap 2 malam pada Jan 2020

8/10 Baik

hee Kim

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
The biscuit very nice . The hotel overall is nice. The breakfast also nice.
Menginap 1 malam pada Dis 2019
Respons daripada Stephen Magor pada 24 Jan 2020
Dear Hee Kim,Thank you for leaving us a great rating! I'm glad you had a pleasant stay and that you were pleased with your overall experience of our offerings and services. Looking forward to welcoming you back next time for another great stay! Sincerely, Stephen Magor, General Manager

10/10 Cemerlang

LATIFAH

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
mereka peka pada keperluan OKU
penginapan kami berjalan dengan selesa. bilik dekat dgn lif mudahkan ayah tak perlu berjalan jauh. dpt complimetary baby cot, biskut sedap. overall, very good hospitality
Menginap 1 malam pada Dis 2019
Respons daripada Stephen Magor pada 24 Jan 2020
Dear Latifah,Thank you for leaving us a great rating! I'm glad you had a pleasant stay and that you were pleased with your overall experience of our offerings and services. Looking forward to welcoming you back next time for another great stay! Sincerely, Stephen Magor, General Manager

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 5 malam pada Sep 2019
Respons daripada Stephen Magor - General Manager pada 17 Sep 2019
Dear Valued Guest, Thank you for leaving us positive rating. I am delighted to learn you enjoyed your stay with us and we look forward to welcoming you back to DoubleTree by Hilton Kuala Lumpur again soon. Sincerely, Stephen Magor - General Manager

10/10 Cemerlang

Mahmud

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 1 malam pada Ogo 2019
Respons daripada Stephen Magor pada 24 Ogo 2019
Dear Mahmud, Thank you for leaving us positive rating. I am delighted to learn you enjoyed your stay with us and we look forward to welcoming you back to DoubleTree by Hilton Kuala Lumpur again soon. Sincerely, Stephen Magor General Manager

10/10 Cemerlang

Daniel

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Menginap 4 malam pada Mei 2024

10/10 Cemerlang

Anita

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
A comfortable stay
Menginap 2 malam pada Mei 2024

10/10 Cemerlang

Daniel

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Quiet and all the staff were respectful and prompt.
Menginap 4 malam pada Mei 2024

8/10 Baik

RYOSUKE

Sukakan: Kebersihan, kakitangan & perkhidmatan
Tidak sukakan: Kemudahan
シャワールームから水が漏れて、 危なかった
Menginap 2 malam pada Apr 2024

8/10 Baik

Freddy

Sukakan: Kebersihan, kakitangan & perkhidmatan
À proximité du centre de Kuala Lumpur.
Menginap 3 malam pada Apr 2024

10/10 Cemerlang

Amine

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Séjour parfait
Menginap 9 malam pada Feb 2024

10/10 Cemerlang

Ulrike

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Wir waren zu Fuss bei den Petronas Towers. Aber MRT ist auch in der Nähe.
Menginap 3 malam pada Apr 2024

10/10 Cemerlang

Aatikah

Sukakan: Kebersihan, kakitangan & perkhidmatan
The hotel is in a good location and easy to travel around KL.
Menginap 4 malam pada Apr 2024

10/10 Cemerlang

Ellina

Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
The hotel was integrated with Mall Intermark so there js easy access to restaurants and grocery store as well drug stores. Pool was nice and breezy. Breakfast buffet was delicious but not as many food choice as I expected. Rooms were clean and bed was comfortable. Overall I would rate it as 9/10 and would book again.
Menginap 2 malam pada Apr 2024

6/10 Boleh diterima

Yook-keet

Menginap 4 malam pada Apr 2024

10/10 Cemerlang

Oday

Menginap 8 malam pada Mac 2024

10/10 Cemerlang

SEIJI

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Good
Menginap 5 malam pada Apr 2024

10/10 Cemerlang

Hojjat

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great
Menginap 2 malam pada Apr 2024

10/10 Cemerlang

Hoi Chi

Mengembara bersama keluarga dan kanak-kanak
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The breakfast included a variety of food and the staff are very helpful.
Menginap 6 malam pada Mac 2024

10/10 Cemerlang

Eng peng

Menginap 2 malam pada Mac 2024

10/10 Cemerlang

Yeo Siew

Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Good location for weekends. Dining choices in and out of the hotel are good. Staff very friendly
Menginap 1 malam pada Mac 2024

10/10 Cemerlang

Yohei

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Great experience
Menginap 2 malam pada Mac 2024

8/10 Baik

Tamal Kumar

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
The fact that the property in atop a Mall in the same building - gives a lot of options for dining and shopping
Menginap 3 malam pada Mac 2024

10/10 Cemerlang

Helena

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
Great staff, clean and in a great location
Menginap 3 malam pada Mac 2024

6/10 Boleh diterima

yasar, ADELAIDE

Sukakan: Kakitangan & perkhidmatan
Nothing good to be said about it..It is old and smelly..
Menginap 1 malam pada Mac 2024

10/10 Cemerlang

Shahid

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Great stay great staff
Menginap 2 malam pada Mac 2024

10/10 Cemerlang

Nils

Menginap 1 malam pada Mac 2024

8/10 Baik

XUEQIANG

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Good
Menginap 1 malam pada Feb 2024

8/10 Baik

Prasuna, Calgary

Pengembara perniagaan, Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
We have stayed at Doubletree Hilton three times and find it very convenient, safe and relish their breakfast.
Menginap 6 malam pada Feb 2024

10/10 Cemerlang

??

Mengembara bersama kumpulan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
This hotel is very clean and easy to use.
Menginap 1 malam pada Mac 2024

8/10 Baik

Simon

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Check in was fantastic and the service was like that for the two days and two nights I stayed. Regards Mr. Simon
Menginap 2 malam pada Feb 2024

10/10 Cemerlang

Shahriar

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
This is nice hotel with shopping mall around and underneath the hotel. The is grocery store, money exchange place, pharmacy, eatery with all kinds of food in basement. A convenient place.
Menginap 6 malam pada Feb 2024

10/10 Cemerlang

Michael

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan
Fabulous hotel, would highly recommend in KL
Menginap 3 malam pada Feb 2024

8/10 Baik

Sheng Jung

Menginap 7 malam pada Feb 2024

10/10 Cemerlang

Zainab

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
First time staying at Hilton Double tree. Amazing overall experience definitely one to come back to
Menginap 1 malam pada Feb 2024

10/10 Cemerlang

Pengembara yang disahkan

Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 3 malam pada Feb 2024

8/10 Baik

Antoine

Pengembara perniagaan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
In great location
Menginap 2 malam pada Feb 2024

8/10 Baik

marisol

Menginap 4 malam pada Feb 2024

8/10 Baik

Suhaileen

Pengembara perniagaan
Sukakan: Kebersihan, kemudahan, keadaan hartanah & kemudahan
The hotel is great, have all the right facilities, convinient easy to go about in KL. Room is clean and comfy, delicious and reasonable price inroom dining. Area to improve, a few staff are rude with customer especially when they think we cant hear or see them.
Menginap 1 malam pada Feb 2024

8/10 Baik

Melody

Mengembara bersama pasangan
Sukakan: Kebersihan, kakitangan & perkhidmatan, kemudahan, keadaan hartanah & kemudahan
I love the complimentary cookie during check in. The scent in the elevator is also quite pleasing. Had a pleasant stay overall. The only downside is probably the parking, where you might need to manually ask to leave the parking after validating your parking ticket.
Menginap 2 malam pada Jan 2024

8/10 Baik

Jeongyeon

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Jan 2024

10/10 Cemerlang

Deepika

Mengembara bersama keluarga
Sukakan: Kebersihan, kakitangan & perkhidmatan, keadaan hartanah & kemudahan, keselesaan bilik
Menginap 2 malam pada Jan 2024